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IT Support Technician
  • Manchester
  • £18,000 - £21,000/annum
    • Permanent
  • 10 Mar 2020

Opportunity: IT Support Technician

A position has arisen to join a growing Technical Support team of a successful recruitment business.

The role is to assist the IT Implementation Manager in day to day IT operations and provide 1st and 2nd line technical support to all Corporate staff, both internally and remotely. The team monitors and maintains IT and network operations across 11 sites in the United Kingdom with around 130+ employees; with plans for further expansion in and beyond 2020.

The successful applicant will require excellent problem solving and analytical skills, evidenced via previous work experience or technical / qualifications. You will also need a positive approach to new problems, and be flexible and adaptable in providing to the business as required. Ability to work under own initiative as well as part of a team, to develop new technical efficiencies and solutions to the business is essential.

Proman is a successful and rapidly expanding recruitment business. 

RESPONSIBILITIES FOR AN IT SUPPORT TECHNICIAN:

  1. Perform troubleshooting with end users via telephone, remote control and in person.
  2. Take ownership of technical problems reported via the support process and see through to a quick resolution.
  3. Install and maintain end user computing equipment i.e desktop, laptop and mobiles.
  4. Create, maintain and update working documents such as asset/license registers, inventory documents and mobile phone lists.
  5. Implementation and application of IT governance at various internal sites.
  6. Assist in creating standard operating process inline with ITIL framework.

KEY & BENEFICIAL SKILLS / EXPERIENCE FOR AN IT SUPPORT TECHNICIAN:

  • Office 365 administration.
  • Exposure to VMware, Citrix and NetApp storage.
  • Experience of day to day administration of Windows server environment i.e Active Directory, group policy, DNS, DHCP, TCPIP 4.
  • Experience of using a Backup solution.
  • Exposure to database system and customer relationship system.
  • Experience of maintaining a telephony system i.e Mitel, Avaya, cisco.
  • Exposure to firewall technology or security appliance.
  • Antivirus solution such as Crowdstrike, Sophos or Kaspersky AV.
  • Exposure Hosted solution such as Citrix XenApp environment.
  • Good understand of network technologies such as site to site vpn and switches. 

PromanIR

The UK is set to depart from the EU on 31st January 2020. EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Please follow the below link for information on how to apply.

IT Support Technician
  • Manchester
  • £18,000 - £21,000/annum
    • Permanent
  • 10 Mar 2020

Opportunity: IT Support Technician

A position has arisen to join a growing Technical Support team of a successful recruitment business.

The role is to assist the IT Implementation Manager in day to day IT operations and provide 1st and 2nd line technical support to all Corporate staff, both internally and remotely. The team monitors and maintains IT and network operations across 11 sites in the United Kingdom with around 130+ employees; with plans for further expansion in and beyond 2020.

The successful applicant will require excellent problem solving and analytical skills, evidenced via previous work experience or technical / qualifications. You will also need a positive approach to new problems, and be flexible and adaptable in providing to the business as required. Ability to work under own initiative as well as part of a team, to develop new technical efficiencies and solutions to the business is essential.

Proman is a successful and rapidly expanding recruitment business. 

RESPONSIBILITIES FOR AN IT SUPPORT TECHNICIAN:

  1. Perform troubleshooting with end users via telephone, remote control and in person.
  2. Take ownership of technical problems reported via the support process and see through to a quick resolution.
  3. Install and maintain end user computing equipment i.e desktop, laptop and mobiles.
  4. Create, maintain and update working documents such as asset/license registers, inventory documents and mobile phone lists.
  5. Implementation and application of IT governance at various internal sites.
  6. Assist in creating standard operating process inline with ITIL framework.

KEY & BENEFICIAL SKILLS / EXPERIENCE FOR AN IT SUPPORT TECHNICIAN:

  • Office 365 administration.
  • Exposure to VMware, Citrix and NetApp storage.
  • Experience of day to day administration of Windows server environment i.e Active Directory, group policy, DNS, DHCP, TCPIP 4.
  • Experience of using a Backup solution.
  • Exposure to database system and customer relationship system.
  • Experience of maintaining a telephony system i.e Mitel, Avaya, cisco.
  • Exposure to firewall technology or security appliance.
  • Antivirus solution such as Crowdstrike, Sophos or Kaspersky AV.
  • Exposure Hosted solution such as Citrix XenApp environment.
  • Good understand of network technologies such as site to site vpn and switches. 

PromanIR

The UK is set to depart from the EU on 31st January 2020. EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Please follow the below link for information on how to apply.

IT Support Engineer
  • EN6, Potters Bar, Hertfordshire
  • £30,000 - £45,000/annum
    • Permanent
  • 10 Mar 2020

Talented Network Support Engineer Required for MSP

Offering a superb working environment, we are wholly committed to your development. You will receive complete support along with a structured training and qualification programme – not to mention 2 salary reviews in your first year.

Working with the highly experienced MSP team you will contribute to the company’s enviable client retention record by providing first-rate support and implementation services.

The IT Support Engineer will have the knowledge and skill set to help with systems implementation, migration and upgrades using Windows technology in both physical and virtual environments.

About you
Spending up to half your time at client sites means you will need excellent customer facing skills, a flexible attitude to working hours – and your own car of course!

When working independently organisation is key, you will be able to prioritise your workload and use your own initiative to resolve problems. The ability to communicate your findings back to people of all skill levels is essential and experience of mentoring and people management would be a benefit.

Technical Experience Required

  • Minimum 3 years of experience within a network consultancy / IT Services company environment with experience in implementation and support services
  • In depth knowledge of Microsoft domain infrastructure; Active Directory, Exchange, DNS,
  • The IT Support Engineer will be involved with mplementation, upgrade and migration of Windows Servers as well as troubleshooting support, and general administration
  • Hands-on experience of virtualisation technologies VMware, Citrix, Hyper-V; their setup and management
  • Microsoft Exchange setup, migrations and Office 365 setup and migrations
  • The IT Support Engineer will have working knowledge of various switch and firewall configurations
  • PC roll-outs and upgrades
  • Mobile device support
  • How to apply

You must be eligible to work in the UK.


What you can expect
A friendly company which has built growth and success, since 1999, by committing to positive customer support.  As a Microsoft Gold Partner since 2007, we invest heavily in structured training and qualifications for ongoing personal staff development.  Innovative approach means that all employees are fortunate to use the latest cutting-edge technology and up-to-date software.

The IT Support Engineer will be rewarded with a competitive salary and 2 salary reviews in year 1.  You will also receive full private medical cover after 2 years’ service.

Key Skills: IT Support. IT Technician. Helpdesk. Service Desk. IT Support. External Clients. Managed Services. MSP. Windows Server Microsoft Exchange. Active Directory. MS Office. Networking. TCP/IP. Group Policy. DNS, DHCP. Office 365. Cloud. Hosting.

IT Support Engineer
  • EN6, Potters Bar, Hertfordshire
  • £30,000 - £45,000/annum
    • Permanent
  • 10 Mar 2020

Talented Network Support Engineer Required for MSP

Offering a superb working environment, we are wholly committed to your development. You will receive complete support along with a structured training and qualification programme – not to mention 2 salary reviews in your first year.

Working with the highly experienced MSP team you will contribute to the company’s enviable client retention record by providing first-rate support and implementation services.

The IT Support Engineer will have the knowledge and skill set to help with systems implementation, migration and upgrades using Windows technology in both physical and virtual environments.

About you
Spending up to half your time at client sites means you will need excellent customer facing skills, a flexible attitude to working hours – and your own car of course!

When working independently organisation is key, you will be able to prioritise your workload and use your own initiative to resolve problems. The ability to communicate your findings back to people of all skill levels is essential and experience of mentoring and people management would be a benefit.

Technical Experience Required

  • Minimum 3 years of experience within a network consultancy / IT Services company environment with experience in implementation and support services
  • In depth knowledge of Microsoft domain infrastructure; Active Directory, Exchange, DNS,
  • The IT Support Engineer will be involved with mplementation, upgrade and migration of Windows Servers as well as troubleshooting support, and general administration
  • Hands-on experience of virtualisation technologies VMware, Citrix, Hyper-V; their setup and management
  • Microsoft Exchange setup, migrations and Office 365 setup and migrations
  • The IT Support Engineer will have working knowledge of various switch and firewall configurations
  • PC roll-outs and upgrades
  • Mobile device support
  • How to apply

You must be eligible to work in the UK.


What you can expect
A friendly company which has built growth and success, since 1999, by committing to positive customer support.  As a Microsoft Gold Partner since 2007, we invest heavily in structured training and qualifications for ongoing personal staff development.  Innovative approach means that all employees are fortunate to use the latest cutting-edge technology and up-to-date software.

The IT Support Engineer will be rewarded with a competitive salary and 2 salary reviews in year 1.  You will also receive full private medical cover after 2 years’ service.

Key Skills: IT Support. IT Technician. Helpdesk. Service Desk. IT Support. External Clients. Managed Services. MSP. Windows Server Microsoft Exchange. Active Directory. MS Office. Networking. TCP/IP. Group Policy. DNS, DHCP. Office 365. Cloud. Hosting.

IT Infrastructure Senior Team Lead
  • Bellshill
  • 55000.00 GBP Annual
    • Permanent
  • 10 Mar 2020

Technical Operations Team Lead

South Lanarkshire (Bellshill)

Permanent

Circa GBP55,000 + bonus, great pension, holidays, and other unique perks

As the successful applicant, you can look forward to joining a globally recognisable brand, who put their team, and local communities at the forefront of everything they do. With an impressive track record in charitable giving, and community foundations, the client demonstrate an enviable balance between rapid business growth, and investment in their people.

The Technical Operations Team Leader will be responsible for the IT infrastructure for the organisation both locally and internationally. Managing a team of technical SMEs, you will be able to seemlessly move from project delivery, to mentorship and training, to hands on work, to stakeholder and senior management meetings. The workload is incredibly varied, with some very interesting projects in the pipeline - Azure implementation, global ERP upgrade, introduction of hyperconvergence, and software defined networking, and global office moves.

The technical environment is predominantly a mix of Microsoft, Cisco, Azure, VMware and Citrix. Nexus and Nutanix are in the very early stages of introduction.

To be a success in this role, you will have demonstrable experience in the following:

  • A broad technical understanding across Server, Network, Storage, DR, Cloud and Virtualisation
  • Experience of leading teams, ideally including design of hiring, and training strategies
  • Stakeholder and vendor management
  • Project delivery, including defining timelines
  • Input to technical design and architecture

Furthermore, there are key soft skills which should be exhibited:

  • Ability to make key decisions quickly
  • Ability to work autonomously
  • Ability to persuade/gain buy in from senior stakeholders

This is a fantastic opportunity to join a globally successful organisation. You will be handsomely rewarded with a generous salary, 10% bonus (up to), 34 days holiday, double matched pension, healthcare, and life insurance. The company will also heavily involve themselves in any charitable fundraising you may do, often matching any contributions.

Interviewing ASAP, please apply via the relevant links.

IT Infrastructure Senior Team Lead
  • Bellshill
  • 55000.00 GBP Annual
    • Permanent
  • 10 Mar 2020

Technical Operations Team Lead

South Lanarkshire (Bellshill)

Permanent

Circa GBP55,000 + bonus, great pension, holidays, and other unique perks

As the successful applicant, you can look forward to joining a globally recognisable brand, who put their team, and local communities at the forefront of everything they do. With an impressive track record in charitable giving, and community foundations, the client demonstrate an enviable balance between rapid business growth, and investment in their people.

The Technical Operations Team Leader will be responsible for the IT infrastructure for the organisation both locally and internationally. Managing a team of technical SMEs, you will be able to seemlessly move from project delivery, to mentorship and training, to hands on work, to stakeholder and senior management meetings. The workload is incredibly varied, with some very interesting projects in the pipeline - Azure implementation, global ERP upgrade, introduction of hyperconvergence, and software defined networking, and global office moves.

The technical environment is predominantly a mix of Microsoft, Cisco, Azure, VMware and Citrix. Nexus and Nutanix are in the very early stages of introduction.

To be a success in this role, you will have demonstrable experience in the following:

  • A broad technical understanding across Server, Network, Storage, DR, Cloud and Virtualisation
  • Experience of leading teams, ideally including design of hiring, and training strategies
  • Stakeholder and vendor management
  • Project delivery, including defining timelines
  • Input to technical design and architecture

Furthermore, there are key soft skills which should be exhibited:

  • Ability to make key decisions quickly
  • Ability to work autonomously
  • Ability to persuade/gain buy in from senior stakeholders

This is a fantastic opportunity to join a globally successful organisation. You will be handsomely rewarded with a generous salary, 10% bonus (up to), 34 days holiday, double matched pension, healthcare, and life insurance. The company will also heavily involve themselves in any charitable fundraising you may do, often matching any contributions.

Interviewing ASAP, please apply via the relevant links.

EUC Desktop Architect (Active Directory) - GBP75,000 + Bonus - Financial
  • London
  • 65000.00 - 75000.00 GBP Annual + Bonus
    • Permanent
  • 10 Mar 2020

To be considered, please ensure you complete your application on the Computappoint website.

Company:

My client, a well-known Financial Services organisation, is seeking an EUC Desktop Architect with strong experience in Active Directory, either coming from an architectural/engineering background, to join them in the City of London on a permanent basis. This is an exciting time to join as the organisation is currently undergoing a transformation.

Role:

One of the key deliverables is the creation of new global Active Directory domains, use of cloud directory services and introduction of Identity Access Management. You will be managing and supporting the infrastructure at 3 rd level, as well providing an engaging and effective digital work environment across my client's estate.

The following are essential:

  • Minimum of 2 years' experience acting as the Technical Lead
  • Minimum of 5 years' experience working as an Engineer/Architect in a similar capacity
  • Knowledge of mobility solutions to provide a seamless user experience across the desktop, laptop, tablets to smartphones
  • Strong technical knowledge and practical experience in the following:
    • Active Directory (domain consolidation/migration)
    • SCCM
    • Azure Cloud
    • Windows OS for Desktop & Server eg. Windows 10
  • Experience in low level designs (LLD)/high level designs (HLD)
  • Passionate about everything automation with strong PowerShell capabilities
  • Awareness of other technologies eg. Databases, Storage, Network, UNIX/Linux etc.
  • Ability to work in a fast-paced environment and cope under pressure
  • Excellent communication skills and the ability to collaborate effectively with both technical and non-technical teams

The following are desirable:

  • IAM experience
  • Exchange Online
  • Citrix XenApp/XenDesktop
  • VMware

Working Hours:

The standard working hours are 9am - 6pm

Salary: GBP65,000 - GBP75,000 + Bonus + Benefits

If you believe you have the right skill-set and attributes for this role, then please apply today! - To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Skills: EUC End User Computing Digital Workplace Digital Workspace Applications Enterprise Mobility Engineer Architecture Architect ITIL Infrastructure Library Service Level Agreements SLAs

EUC Desktop Architect (Active Directory) - GBP75,000 + Bonus - Financial
  • London
  • 65000.00 - 75000.00 GBP Annual + Bonus
    • Permanent
  • 10 Mar 2020

To be considered, please ensure you complete your application on the Computappoint website.

Company:

My client, a well-known Financial Services organisation, is seeking an EUC Desktop Architect with strong experience in Active Directory, either coming from an architectural/engineering background, to join them in the City of London on a permanent basis. This is an exciting time to join as the organisation is currently undergoing a transformation.

Role:

One of the key deliverables is the creation of new global Active Directory domains, use of cloud directory services and introduction of Identity Access Management. You will be managing and supporting the infrastructure at 3 rd level, as well providing an engaging and effective digital work environment across my client's estate.

The following are essential:

  • Minimum of 2 years' experience acting as the Technical Lead
  • Minimum of 5 years' experience working as an Engineer/Architect in a similar capacity
  • Knowledge of mobility solutions to provide a seamless user experience across the desktop, laptop, tablets to smartphones
  • Strong technical knowledge and practical experience in the following:
    • Active Directory (domain consolidation/migration)
    • SCCM
    • Azure Cloud
    • Windows OS for Desktop & Server eg. Windows 10
  • Experience in low level designs (LLD)/high level designs (HLD)
  • Passionate about everything automation with strong PowerShell capabilities
  • Awareness of other technologies eg. Databases, Storage, Network, UNIX/Linux etc.
  • Ability to work in a fast-paced environment and cope under pressure
  • Excellent communication skills and the ability to collaborate effectively with both technical and non-technical teams

The following are desirable:

  • IAM experience
  • Exchange Online
  • Citrix XenApp/XenDesktop
  • VMware

Working Hours:

The standard working hours are 9am - 6pm

Salary: GBP65,000 - GBP75,000 + Bonus + Benefits

If you believe you have the right skill-set and attributes for this role, then please apply today! - To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Skills: EUC End User Computing Digital Workplace Digital Workspace Applications Enterprise Mobility Engineer Architecture Architect ITIL Infrastructure Library Service Level Agreements SLAs

Windows Server administrator
  • Knutsford
    • Permanent
  • 10 Mar 2020

Job Title: Windows Server Admin
Location: Radbroke, Knutsford


The Chief Operating Office is responsible for leading the global operations and technology functions, driving structural reform, cost transformation programmes and other major bank-wide projects.


We help our businesses to automate, simplify and grow by improving efficiency and delivering with agility and effective controls. We are creating the best environment for our colleagues and attracting the best technology talent to join our teams.


This is a great opportunity for a Windows Server Admin to play a key technical role in driving many infrastructure activities across various projects. You will work in an up to date OS corporate environment, with over 15,000 windows servers on the estate. You will also pick up CHEF skills and have the opportunity to work in the Cloud via AMS or Azure moving forward.


The role also comes with out of hours work (voluntary) and on-call (1 week in 10).


What will you be doing?


• Provide technical support to facilitate design and delivery of business driven changes
• Working with the Product Managers and Platform Engineers to upgrade Infrastructure/Services
• Implement solutions in line with technology roadmaps and global strategy
• Close liaison with the Design & Development, Release Management, Service Management and 2nd line production / support functions
• Support of Windows Clusters, Antivirus, backups, deployment tools and monitoring tools
• Problem resolution including: problem management, root cause analysis and implementation of remedies
• Knowledge and use of the change / configuration management system.


What we’re looking for:


• Windows Server exposure (2008/2012/2016 and rolling out 2019)
• Fault finding exposure, working with service operation team on L3 / L4 issues
• Major incident exposure
• Excellent communication skills, able to deal with senior stakeholders on project related updates.


Skills that will help you in the role:


• Appreciation of Citrix / VMware (understand what the products are, how windows server runs on these platforms)
• Network knowledge (DNS, DHCP, Network Switches / Routers)
• CHEF Configuration management exposure
• Scripting exposure (VBscript, PowerShell, Ruby).


Where will you be working?


You will be working at our technology hub in the North West, located at Radbroke Hall in Knutsford. It’s convenient for most people who live within a 35-mile radius, spanning from Liverpool, Chester, Manchester and Stoke. It’s a lively atmosphere with large open plan offices, with everything you need on site including various catering options, Starbucks, Gym, onsite parking etc.


Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.


Our Values


Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.


Our Diversity


We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.


Our Benefits


Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.

Windows Server administrator
  • Knutsford
    • Permanent
  • 10 Mar 2020

Job Title: Windows Server Admin
Location: Radbroke, Knutsford


The Chief Operating Office is responsible for leading the global operations and technology functions, driving structural reform, cost transformation programmes and other major bank-wide projects.


We help our businesses to automate, simplify and grow by improving efficiency and delivering with agility and effective controls. We are creating the best environment for our colleagues and attracting the best technology talent to join our teams.


This is a great opportunity for a Windows Server Admin to play a key technical role in driving many infrastructure activities across various projects. You will work in an up to date OS corporate environment, with over 15,000 windows servers on the estate. You will also pick up CHEF skills and have the opportunity to work in the Cloud via AMS or Azure moving forward.


The role also comes with out of hours work (voluntary) and on-call (1 week in 10).


What will you be doing?


• Provide technical support to facilitate design and delivery of business driven changes
• Working with the Product Managers and Platform Engineers to upgrade Infrastructure/Services
• Implement solutions in line with technology roadmaps and global strategy
• Close liaison with the Design & Development, Release Management, Service Management and 2nd line production / support functions
• Support of Windows Clusters, Antivirus, backups, deployment tools and monitoring tools
• Problem resolution including: problem management, root cause analysis and implementation of remedies
• Knowledge and use of the change / configuration management system.


What we’re looking for:


• Windows Server exposure (2008/2012/2016 and rolling out 2019)
• Fault finding exposure, working with service operation team on L3 / L4 issues
• Major incident exposure
• Excellent communication skills, able to deal with senior stakeholders on project related updates.


Skills that will help you in the role:


• Appreciation of Citrix / VMware (understand what the products are, how windows server runs on these platforms)
• Network knowledge (DNS, DHCP, Network Switches / Routers)
• CHEF Configuration management exposure
• Scripting exposure (VBscript, PowerShell, Ruby).


Where will you be working?


You will be working at our technology hub in the North West, located at Radbroke Hall in Knutsford. It’s convenient for most people who live within a 35-mile radius, spanning from Liverpool, Chester, Manchester and Stoke. It’s a lively atmosphere with large open plan offices, with everything you need on site including various catering options, Starbucks, Gym, onsite parking etc.


Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.


Our Values


Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.


Our Diversity


We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.


Our Benefits


Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.