IT Officer

Abercynon, South Wales (15 miles north of Cardiff)

GBP27,793.77 - GBP29,857.21 per annum

35 Hours per week (Monday to Friday - Flexitime available)

Our client lies in the heart of Rhondda Cynon Taf in glorious South Wales. They're proud of their deep-rooted history in providing housing and support for the people and communities where they work. They provide 1850 homes for living rents, and their hugely-respected Cwm Taf Care & Repair subsidiary provides services to enable older or disabled people living in privately-owned homes to maintain their safety and independence.

Above all though, they are a people-based organisation. They're passionate about providing great services and support, about being a good employer, and about being a respected partner in their region and across Wales.

They're looking for a passionate and practical IT Officer to provide a high quality, IT support to the Group.

In this key role you will assist the Infrastructure & Systems Manager in the maintenance and development of the IT systems with the aim of enhancing their use and performance. You will be proactive in your approach to resolving day to day problems encountered with hardware and software.

You must have previous experience of delivering IT support and hold a professional ICT qualification or equivalent. Experience of working in a virtualised networking environment and administering Office 365 would be advantageous.

Most importantly, you will be someone who is highly motivated, has an eye for detail and has a genuine passion and demonstrable experience of delivering quality services. Being respectful and inclusive to colleagues and customers will be important to you.

Closing Date: 4.00pm on 25th March 2020

Interviews Date: 2nd April 2020

IT Officer

Abercynon, South Wales (15 miles north of Cardiff)

GBP27,793.77 - GBP29,857.21 per annum

35 Hours per week (Monday to Friday - Flexitime available)

Our client lies in the heart of Rhondda Cynon Taf in glorious South Wales. They're proud of their deep-rooted history in providing housing and support for the people and communities where they work. They provide 1850 homes for living rents, and their hugely-respected Cwm Taf Care & Repair subsidiary provides services to enable older or disabled people living in privately-owned homes to maintain their safety and independence.

Above all though, they are a people-based organisation. They're passionate about providing great services and support, about being a good employer, and about being a respected partner in their region and across Wales.

They're looking for a passionate and practical IT Officer to provide a high quality, IT support to the Group.

In this key role you will assist the Infrastructure & Systems Manager in the maintenance and development of the IT systems with the aim of enhancing their use and performance. You will be proactive in your approach to resolving day to day problems encountered with hardware and software.

You must have previous experience of delivering IT support and hold a professional ICT qualification or equivalent. Experience of working in a virtualised networking environment and administering Office 365 would be advantageous.

Most importantly, you will be someone who is highly motivated, has an eye for detail and has a genuine passion and demonstrable experience of delivering quality services. Being respectful and inclusive to colleagues and customers will be important to you.

Closing Date: 4.00pm on 25th March 2020

Interviews Date: 2nd April 2020

Becoming a Service Architect with Capita Technology Solutions:

Due to demand and significant growth, Capita Technology Solutions now require a Service Architect to join our Professional Services Team. Ideally, we are looking for current Service Architects with previous experience of designing IT Service Management services to enable transition of IT Service Management services to live operational support for both internal and external clients.

You will provide consultancy support for new Sales opportunities and are a key member of the Solutions & Pre-Sales team, to help define the service management services proposed to meet a client's requirements and their associated costs. Service Architects work closely with bid managers and Solutions Architects in the preparation of bid responses, including cost models and business cases.

We are looking for subject matter experts in IT Service Management to provide advice and guidance on all aspects of IT Service Management on an ad hoc basis to teams across IT Services, Capita Group Businesses, Capita Group clients and potential Capita clients.

These positions will be located out of the nearest Capita ITS UK office, with some travel to customer and other sites in the UK required from time to time. We also operate a flexible working environment.

What you will do:

• Champion service management and associated processes and procedures within Capita IT Services, operating within the ITIL frameworks and aligned with ISO2000, for which you are a subject matter expert
• Supporting the negotiation and renegotiation of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes
• Produce and Manage Service Descriptions on behalf of teams across IT Services & participate in cost modelling and new business governance
• Take a lead role in the design of IT Service Management services, demonstrating a high level of understanding with respect to commercial drivers for both the customer and Capita, customer drivers, customer requirements, contractual agreements, service architecture and service operation, for Pre-Sales Opportunities/Bids
• Document IT Service Management solutions in a Service Design by translating customer requirements and/or contractual obligations into a Service Design that describes the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements (OLAs) to provide the basis for transition into Business-As-Usual (BAU)
• Produce Service Models to support Operational teams in the delivery of IT services

About you:

• Extensive experience in designing, developing and implementing sustainable and scalable service management processes and procedures
• Experience in selecting and applying service management principles, policies and techniques in client operational environments
• Customer focussed with ability to identify and understand the (internal and/or external) customer's needs
• Displays a high degree of knowledge relating to service management and ITSM toolsets
• Experience of working at a senior Operations management level
• Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models
• Able to perform peer reviews, audits, standards compliance checks and due diligence as required
• Demonstrable consultancy skills
• Experience as a service architect/consultant with excellent design experience

Desired Experience/Skills:

• ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable
• Experience in operating as a Service Delivery Manager or Operations Manager

About Capita Technology Solutions

Capita Technology Solutions provide end-to-end enterprise IT services and solutions focused around digital transformation and innovation; core platforms, cloud, hosted and on-premise and services; LAN and WAN connectivity solutions; and professional services - advising and running IT solutions for our customers, testing, data consulting and cybersecurity.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Becoming a Service Architect with Capita Technology Solutions:

Due to demand and significant growth, Capita Technology Solutions now require a Service Architect to join our Professional Services Team. Ideally, we are looking for current Service Architects with previous experience of designing IT Service Management services to enable transition of IT Service Management services to live operational support for both internal and external clients.

You will provide consultancy support for new Sales opportunities and are a key member of the Solutions & Pre-Sales team, to help define the service management services proposed to meet a client's requirements and their associated costs. Service Architects work closely with bid managers and Solutions Architects in the preparation of bid responses, including cost models and business cases.

We are looking for subject matter experts in IT Service Management to provide advice and guidance on all aspects of IT Service Management on an ad hoc basis to teams across IT Services, Capita Group Businesses, Capita Group clients and potential Capita clients.

These positions will be located out of the nearest Capita ITS UK office, with some travel to customer and other sites in the UK required from time to time. We also operate a flexible working environment.

What you will do:

• Champion service management and associated processes and procedures within Capita IT Services, operating within the ITIL frameworks and aligned with ISO2000, for which you are a subject matter expert
• Supporting the negotiation and renegotiation of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes
• Produce and Manage Service Descriptions on behalf of teams across IT Services & participate in cost modelling and new business governance
• Take a lead role in the design of IT Service Management services, demonstrating a high level of understanding with respect to commercial drivers for both the customer and Capita, customer drivers, customer requirements, contractual agreements, service architecture and service operation, for Pre-Sales Opportunities/Bids
• Document IT Service Management solutions in a Service Design by translating customer requirements and/or contractual obligations into a Service Design that describes the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements (OLAs) to provide the basis for transition into Business-As-Usual (BAU)
• Produce Service Models to support Operational teams in the delivery of IT services

About you:

• Extensive experience in designing, developing and implementing sustainable and scalable service management processes and procedures
• Experience in selecting and applying service management principles, policies and techniques in client operational environments
• Customer focussed with ability to identify and understand the (internal and/or external) customer's needs
• Displays a high degree of knowledge relating to service management and ITSM toolsets
• Experience of working at a senior Operations management level
• Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models
• Able to perform peer reviews, audits, standards compliance checks and due diligence as required
• Demonstrable consultancy skills
• Experience as a service architect/consultant with excellent design experience

Desired Experience/Skills:

• ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable
• Experience in operating as a Service Delivery Manager or Operations Manager

About Capita Technology Solutions

Capita Technology Solutions provide end-to-end enterprise IT services and solutions focused around digital transformation and innovation; core platforms, cloud, hosted and on-premise and services; LAN and WAN connectivity solutions; and professional services - advising and running IT solutions for our customers, testing, data consulting and cybersecurity.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita Plc have a 6 month contract based in London working as part of their Marketing Transformation Team. This role will play a pivotal role in campaign performance and optimisation. Having a rich understanding of the marketable database and the target audiences, this role will deliver strategic inputs into campaign briefs and provide tangible results for the campaign activity.

Skills and experience

• Data focused - Enjoy working with data and an ability to work logically with it, having a strong appreciation for accuracy.
• MS Excel proficient - Advanced in MS Excel, with a strong ability to rationalise and manipulate data
• Strategic - A strong understanding of both Marketing & Communication
• BI/Data Visualisation - The ability to collate and understand the data and draw relevant insights
• from it as well as visualise it for dissemination to the wider team
• Segmentation - Experience in developing sophisticated audience segmentations using demographic and behavioural data
• Audience development - Development and management of audiences required to deliver marketing strategies. Including working with 3rd party data providers.
• Tool Expertise - The ability to use a range of tools to assist in the understanding of campaign performance and optimisation
• Solid communication skills; presentation style, verbal and written - Concise & articulate in all communications. Specifically, being able to translate complex information and data into clear understandable reports and/or actions.
• Experience in data led role
• Experience working within a marketing function
• Results driven
• Systematic and logical
• Self-motivated & focused
• Embrace autonomy
• Meticulous & highly organised
• Algorithmic and analytical thinking
• Problem solving mindset

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Capita Plc have a 6 month contract based in London working as part of their Marketing Transformation Team. This role will play a pivotal role in campaign performance and optimisation. Having a rich understanding of the marketable database and the target audiences, this role will deliver strategic inputs into campaign briefs and provide tangible results for the campaign activity.

Skills and experience

• Data focused - Enjoy working with data and an ability to work logically with it, having a strong appreciation for accuracy.
• MS Excel proficient - Advanced in MS Excel, with a strong ability to rationalise and manipulate data
• Strategic - A strong understanding of both Marketing & Communication
• BI/Data Visualisation - The ability to collate and understand the data and draw relevant insights
• from it as well as visualise it for dissemination to the wider team
• Segmentation - Experience in developing sophisticated audience segmentations using demographic and behavioural data
• Audience development - Development and management of audiences required to deliver marketing strategies. Including working with 3rd party data providers.
• Tool Expertise - The ability to use a range of tools to assist in the understanding of campaign performance and optimisation
• Solid communication skills; presentation style, verbal and written - Concise & articulate in all communications. Specifically, being able to translate complex information and data into clear understandable reports and/or actions.
• Experience in data led role
• Experience working within a marketing function
• Results driven
• Systematic and logical
• Self-motivated & focused
• Embrace autonomy
• Meticulous & highly organised
• Algorithmic and analytical thinking
• Problem solving mindset

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Job Title Project Manager

Location Northampton

The Chief Operating office for Risk, Finance and Treasury supports the effective and cost-efficient execution of Risk, Finance and Treasury functions through the provision of world class technology, change, data and information. This support extends to all the functions that roll up to the Group Finance Director and the Group Chief Risk Officer.

As a Project Manager, you'll be managing medium - large complex Technology Change and Application projects to plan, budget and agreed quality.

• Delivering projects to plan, budget, agreed quality and governance standards
• Delivering of projects supporting the business strategy from business case through to initiation, requirement analysis, design, build, testing, implementation and closure
• Management of project teams (direct or indirect) engaged throughout the full delivery life cycle
• Support the lead in executing portfolio governance and controls
• Translating gaps between current state architecture and strategy into a project plan/roadmap
• Ensuring that stakeholder mapping & stakeholder plan is comprehensive and considers internal and external stakeholders
• Working with the Portfolio lead and Accountable Exec to set out the business case for the programme taking into account information on benefits, costs, risks and timescales
• Identifying, defining & tracking the realisation of the project benefits in line with the expectation set out in the Business Case

• Experience as a Project Manager delivering Experience with managing projects of medium - large Technology/change application projects within a technology environment
• Stakeholder management -as you'll be liaising up to MD level
• Experience of managing others as you'll be required to manage both indirect and direct

• Experience of working within the financial industry would be beneficial

• Barclays Northampton is an operation of vast scale, with a huge influence and impact on the financial services industry and on the lives of millions of British people. Here, we process 18 million transactions worth more than GBP700 million every day. This couldn't be possible without the collaboration between all our teams - from tech, marketing, functions, and operations - and the global partnerships our Northampton colleagues have. Our environmentally friendly office is within 5 minutes of the local town, easily accessible from the M1, and we run frequent shuttlebuses to and from Northampton train station.

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

Job Title Project Manager

Location Northampton

The Chief Operating office for Risk, Finance and Treasury supports the effective and cost-efficient execution of Risk, Finance and Treasury functions through the provision of world class technology, change, data and information. This support extends to all the functions that roll up to the Group Finance Director and the Group Chief Risk Officer.

As a Project Manager, you'll be managing medium - large complex Technology Change and Application projects to plan, budget and agreed quality.

• Delivering projects to plan, budget, agreed quality and governance standards
• Delivering of projects supporting the business strategy from business case through to initiation, requirement analysis, design, build, testing, implementation and closure
• Management of project teams (direct or indirect) engaged throughout the full delivery life cycle
• Support the lead in executing portfolio governance and controls
• Translating gaps between current state architecture and strategy into a project plan/roadmap
• Ensuring that stakeholder mapping & stakeholder plan is comprehensive and considers internal and external stakeholders
• Working with the Portfolio lead and Accountable Exec to set out the business case for the programme taking into account information on benefits, costs, risks and timescales
• Identifying, defining & tracking the realisation of the project benefits in line with the expectation set out in the Business Case

• Experience as a Project Manager delivering Experience with managing projects of medium - large Technology/change application projects within a technology environment
• Stakeholder management -as you'll be liaising up to MD level
• Experience of managing others as you'll be required to manage both indirect and direct

• Experience of working within the financial industry would be beneficial

• Barclays Northampton is an operation of vast scale, with a huge influence and impact on the financial services industry and on the lives of millions of British people. Here, we process 18 million transactions worth more than GBP700 million every day. This couldn't be possible without the collaboration between all our teams - from tech, marketing, functions, and operations - and the global partnerships our Northampton colleagues have. Our environmentally friendly office is within 5 minutes of the local town, easily accessible from the M1, and we run frequent shuttlebuses to and from Northampton train station.

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

Lead UX Designer - Manchester - GBP60k

Adria Solutions has an exciting opportunity for an experienced Lead UX Designer to join one of our rapidly growing clients based in Manchester. As Lead UX Designer you will liaise with other departments to ensure your designs support our client's main objectives and use your skills to shape online user experiences through web, app and customer communications.

The duties of Lead UX Designer will include but not be limited to:

• Respond to design briefs and always look for opportunities to improve user journeys
• Work collaboratively to ensure projects are delivered on time
• Communicate project updates to key stakeholders
• Design for marketing campaigns, specific product journeys and other brand projects
• Continue to develop your own skills in relation to software and digital platforms
• Keep up to date with the latest design trends

The ideal candidate will have:

• Experience of leading, mentoring and developing a team of UX/UI designers
• Strong understanding of user centered design and UI best practices
• Skilled in using Adobe Photoshop, Sketch and Adobe Illustrator
• Experience using prototyping software such as Axure, Framer or InVision
• Can use tools such as Zeplin or Abstract for handing designs over to development teams

This is a great opportunity for a Lead UX Designer to join a growing company who encourage the development of its employees and you will be rewarded with an attractive benefits package:

• Gym membership
• Flexible working hours
• Onsite parking and great public transport links

Lead UX Designer - Manchester - GBP60k

Interested?

If this sounds like your perfect role, don't miss out - just click to apply!

Lead UX Designer - Manchester - GBP60k

Adria Solutions has an exciting opportunity for an experienced Lead UX Designer to join one of our rapidly growing clients based in Manchester. As Lead UX Designer you will liaise with other departments to ensure your designs support our client's main objectives and use your skills to shape online user experiences through web, app and customer communications.

The duties of Lead UX Designer will include but not be limited to:

• Respond to design briefs and always look for opportunities to improve user journeys
• Work collaboratively to ensure projects are delivered on time
• Communicate project updates to key stakeholders
• Design for marketing campaigns, specific product journeys and other brand projects
• Continue to develop your own skills in relation to software and digital platforms
• Keep up to date with the latest design trends

The ideal candidate will have:

• Experience of leading, mentoring and developing a team of UX/UI designers
• Strong understanding of user centered design and UI best practices
• Skilled in using Adobe Photoshop, Sketch and Adobe Illustrator
• Experience using prototyping software such as Axure, Framer or InVision
• Can use tools such as Zeplin or Abstract for handing designs over to development teams

This is a great opportunity for a Lead UX Designer to join a growing company who encourage the development of its employees and you will be rewarded with an attractive benefits package:

• Gym membership
• Flexible working hours
• Onsite parking and great public transport links

Lead UX Designer - Manchester - GBP60k

Interested?

If this sounds like your perfect role, don't miss out - just click to apply!