Contract - Glasgow

3 - 6 Months

**Outside IR35**

My client delivers, hosts in-house and supports numerous own-product and bespoke client software solutions. With in excess of 100 deployed systems, you will play a critical role in maintaining and supporting their IT infrastructure and wider IT systems that underpin these systems and the wider business infrastructure.

Reporting to our recently appointed Head of DevOps and working with our established infrastructure team, your role will also be critical in supporting ongoing development projects.

Primary responsibilities

• Maintenance & management of Linux environment
• Maintenance of Java web applications
• Administration of PHP & WordPress instances
• Administration of Apache & Tomcat
• Install, configure and support LAN, WAN, and Internet facing systems
• Ensuring availability of all relevant systems, through implementation and management of maintenance, monitoring and change control strategies
• Manage virtual environment and SAN/NAS storage,
• Maintain network and server (physical and virtual) hardware and software
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability
• Plan, co-ordinate and implement network security measures
• Install and support database instances
• Manage performance tuning and capacity planning activities to enhance the performance of the network resources
• Perform routine back-ups and archival of files stored on the network to assist with disaster recovery
• Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges
• Release management duties

Experience required

• Proven commercial experience as a system administrator, network administrator, or similar role
• Demonstrable knowledge and experience of administering Linux based operating systems (e.g. Red Hat) in a service environment
• Demonstrable knowledge of Microsoft operating systems
• Ability to use specialist knowledge to advise and support team members in their technical activities in both project and operational environments
• Ability to adapt to changing technologies
• Strong knowledge in writing shell scripts and / or utility programs and the principles of TCP/IP networking – these include familiarity with common network and internet protocols (e.g. HTTP, SMTP, LDAP, SFTP, SSH, DHCP, DNS, SSL)
• Strong experience of configuration management and virtualised infrastructure (e.g. VMWare, SANS) and Simplivity storage architectures
• Strong knowledge of network security (e.g. firewall management, etc)
• Strong experience of network management practices and procedures
• Extensive knowledge of back-up and recovery tools, processes and procedures
• Considerable knowledge network system design and development methods and techniques

Contract - Glasgow

3 - 6 Months

**Outside IR35**

My client delivers, hosts in-house and supports numerous own-product and bespoke client software solutions. With in excess of 100 deployed systems, you will play a critical role in maintaining and supporting their IT infrastructure and wider IT systems that underpin these systems and the wider business infrastructure.

Reporting to our recently appointed Head of DevOps and working with our established infrastructure team, your role will also be critical in supporting ongoing development projects.

Primary responsibilities

• Maintenance & management of Linux environment
• Maintenance of Java web applications
• Administration of PHP & WordPress instances
• Administration of Apache & Tomcat
• Install, configure and support LAN, WAN, and Internet facing systems
• Ensuring availability of all relevant systems, through implementation and management of maintenance, monitoring and change control strategies
• Manage virtual environment and SAN/NAS storage,
• Maintain network and server (physical and virtual) hardware and software
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability
• Plan, co-ordinate and implement network security measures
• Install and support database instances
• Manage performance tuning and capacity planning activities to enhance the performance of the network resources
• Perform routine back-ups and archival of files stored on the network to assist with disaster recovery
• Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges
• Release management duties

Experience required

• Proven commercial experience as a system administrator, network administrator, or similar role
• Demonstrable knowledge and experience of administering Linux based operating systems (e.g. Red Hat) in a service environment
• Demonstrable knowledge of Microsoft operating systems
• Ability to use specialist knowledge to advise and support team members in their technical activities in both project and operational environments
• Ability to adapt to changing technologies
• Strong knowledge in writing shell scripts and / or utility programs and the principles of TCP/IP networking – these include familiarity with common network and internet protocols (e.g. HTTP, SMTP, LDAP, SFTP, SSH, DHCP, DNS, SSL)
• Strong experience of configuration management and virtualised infrastructure (e.g. VMWare, SANS) and Simplivity storage architectures
• Strong knowledge of network security (e.g. firewall management, etc)
• Strong experience of network management practices and procedures
• Extensive knowledge of back-up and recovery tools, processes and procedures
• Considerable knowledge network system design and development methods and techniques

We are looking for an internal IT Support Engineer to join an expanding R&D technology company based in North Cambridge. Reporting to the IT Systems Manager, you will be responsible for 1st / 2nd line IT and network support tasks -primarily within the company and occasionally to end users/customers. This role is very hands-on so you will need proven experience providing 1st and 2nd line support working in a small-to-medium sized company (SME organisation). This is a fantastic company to work for so in return you can expect a competitive salary plus on-going training to keep your skills up to date and a friendly and supportive team atmosphere.

Salary: £25k - £30k + benefits. Location: North Cambridge

Responsibilities of IT Support Engineer

• Providing 1st and 2nd line PC and network support to end users.
• Monitoring the company's IT infrastructure and dealing with alerts.
• Contributing to the development and implementation of IT services to the company.
• Supporting the IT infrastructure of all departments at the Cambridge office site.

Requirements of IT Support Engineer

• Windows 10, Windows Server 2016
• Linux (Debian, Ubuntu)
• Virtualisation (VMWare vSphere)
• Network switching / routing / Wi-Fi, VLANs
• LDAP, VPN (IPSEC, SSL)
• Office365
• Well versed in IT security and data security
• Excellent attention to detail and good record keeping
• Very reliable with a positive "can do" attitude, flexible and open-minded about all aspects of the job
• Experience of any of the following would be beneficial, Managing IT systems in a product development setting, Managing AV / Firewall solutions (Sophos knowledge preferred), Cloud platforms (Amazon AWS, Heroku), VPN (including use of OpenVPN), Mimecast, SQL Server.

We are looking for an internal IT Support Engineer to join an expanding R&D technology company based in North Cambridge. Reporting to the IT Systems Manager, you will be responsible for 1st / 2nd line IT and network support tasks -primarily within the company and occasionally to end users/customers. This role is very hands-on so you will need proven experience providing 1st and 2nd line support working in a small-to-medium sized company (SME organisation). This is a fantastic company to work for so in return you can expect a competitive salary plus on-going training to keep your skills up to date and a friendly and supportive team atmosphere.

Salary: £25k - £30k + benefits. Location: North Cambridge

Responsibilities of IT Support Engineer

• Providing 1st and 2nd line PC and network support to end users.
• Monitoring the company's IT infrastructure and dealing with alerts.
• Contributing to the development and implementation of IT services to the company.
• Supporting the IT infrastructure of all departments at the Cambridge office site.

Requirements of IT Support Engineer

• Windows 10, Windows Server 2016
• Linux (Debian, Ubuntu)
• Virtualisation (VMWare vSphere)
• Network switching / routing / Wi-Fi, VLANs
• LDAP, VPN (IPSEC, SSL)
• Office365
• Well versed in IT security and data security
• Excellent attention to detail and good record keeping
• Very reliable with a positive "can do" attitude, flexible and open-minded about all aspects of the job
• Experience of any of the following would be beneficial, Managing IT systems in a product development setting, Managing AV / Firewall solutions (Sophos knowledge preferred), Cloud platforms (Amazon AWS, Heroku), VPN (including use of OpenVPN), Mimecast, SQL Server.

Position: Junior Dev Ops Engineer
Location: Didcot, Oxfordshire. OX11 0QX
Hours: Permanent position, full-time
Salary: competitive between £25,000 and £35,000 yearly gross (to be defined depending on candidate’s experience)
Benefits: Company Pension

Our client, siHealth Ltd, is a fast-growing SME company focused on smart solutions in Health & Wellness. The main mission is to use satellite data and smart diagnostics tools to provide innovative services on mobile devices supporting healthy lifestyles and disease prevention & treatment.  

POSITION

We are looking for a full-time Junior Dev Ops (Development Operations) Engineer to join our IT team on a permanent basis, providing operational support mainly to our backend development team, but also the Front-end and R&D teams as and when required.

Candidates should enjoy debugging, troubleshooting and solving technical problems, and have an interest in developing their knowledge and experience of the various dev. ops. technologies they will be working with. Support will be provided by more senior colleagues but you will be expected to be able to deploy and provision cloud resources on your own. All candidates will be evaluated fairly, on their merits and suitability for the role.

Main Responsibilities:  

• Actively supporting the Back-end team with the configuration, monitoring and troubleshooting of core backend infrastructure, under the supervision of and liaising closely with the Back-end Software Engineer and the IT Manager;
• Supporting the Front-end and R&D teams as and when necessary;
• Keeping up to date with and learning emerging technologies of relevance or interest.

Skills & Experience:

Required

A sound working knowledge of:

• Python - Python scripting, runtime environments and command line tools (pip and virtualenv);
• Git - we are looking for someone who is comfortable with all the most commonly used Git operations (init, add, status, commit, log, branch, checkout, remote, push, pull, fetch, merge, stash);
• Linux - Linux shells and shell scripting (Bash preferred), and key command line tools and services; bonus points for some understanding of the Linux kernel, services and OS architecture.
  
  • At least one cloud service (Azure, AWS, GCP);
  • At least one CI technology (Azure Pipelines, Jenkins, Travis, Circle).
  • Candidates should be eligible to live and work in the UK.

Desirable:

• Degree in Computer Science, Engineering or other STEM subjects;
• Flask or Django web service frameworks;
• Docker containerisation;
• Ansible, Chef, Puppet;
• Apache 2, NGINX;
• Big data models and file formats, such as NetCDF4, HDF5;
• In-memory databases, such as Redis;
• Python testing tools and frameworks, e.g. Tox, Pytest, Coverage, Hypothesis;
• Sphinx or other Python documentation tools.

For this position, no recruitment agency support is envisaged.

If you’re the ideal candidate, please send your CV today by clicking the APPLY button!

Keywords: Junior Dev Ops Engineer, Dev Ops Engineer, Development Operations Engineer, IT Engineer, Linux, Python, Sphinx, Computer Science, Software Engineer, Software Development

Position: Junior Dev Ops Engineer
Location: Didcot, Oxfordshire. OX11 0QX
Hours: Permanent position, full-time
Salary: competitive between £25,000 and £35,000 yearly gross (to be defined depending on candidate’s experience)
Benefits: Company Pension

Our client, siHealth Ltd, is a fast-growing SME company focused on smart solutions in Health & Wellness. The main mission is to use satellite data and smart diagnostics tools to provide innovative services on mobile devices supporting healthy lifestyles and disease prevention & treatment.  

POSITION

We are looking for a full-time Junior Dev Ops (Development Operations) Engineer to join our IT team on a permanent basis, providing operational support mainly to our backend development team, but also the Front-end and R&D teams as and when required.

Candidates should enjoy debugging, troubleshooting and solving technical problems, and have an interest in developing their knowledge and experience of the various dev. ops. technologies they will be working with. Support will be provided by more senior colleagues but you will be expected to be able to deploy and provision cloud resources on your own. All candidates will be evaluated fairly, on their merits and suitability for the role.

Main Responsibilities:  

• Actively supporting the Back-end team with the configuration, monitoring and troubleshooting of core backend infrastructure, under the supervision of and liaising closely with the Back-end Software Engineer and the IT Manager;
• Supporting the Front-end and R&D teams as and when necessary;
• Keeping up to date with and learning emerging technologies of relevance or interest.

Skills & Experience:

Required

A sound working knowledge of:

• Python - Python scripting, runtime environments and command line tools (pip and virtualenv);
• Git - we are looking for someone who is comfortable with all the most commonly used Git operations (init, add, status, commit, log, branch, checkout, remote, push, pull, fetch, merge, stash);
• Linux - Linux shells and shell scripting (Bash preferred), and key command line tools and services; bonus points for some understanding of the Linux kernel, services and OS architecture.
  
  • At least one cloud service (Azure, AWS, GCP);
  • At least one CI technology (Azure Pipelines, Jenkins, Travis, Circle).
  • Candidates should be eligible to live and work in the UK.

Desirable:

• Degree in Computer Science, Engineering or other STEM subjects;
• Flask or Django web service frameworks;
• Docker containerisation;
• Ansible, Chef, Puppet;
• Apache 2, NGINX;
• Big data models and file formats, such as NetCDF4, HDF5;
• In-memory databases, such as Redis;
• Python testing tools and frameworks, e.g. Tox, Pytest, Coverage, Hypothesis;
• Sphinx or other Python documentation tools.

For this position, no recruitment agency support is envisaged.

If you’re the ideal candidate, please send your CV today by clicking the APPLY button!

Keywords: Junior Dev Ops Engineer, Dev Ops Engineer, Development Operations Engineer, IT Engineer, Linux, Python, Sphinx, Computer Science, Software Engineer, Software Development

Job Description

We're looking to recruit a full-stack PHP developer to join our company at an exciting time of rapid growth and expansion and are willing to consider someone without substantial commercial experience providing they can evidence their ability and skillset. This position may particularly appeal to a recent graduate.

This is an opportunity to work in an environment where you can really see the impact and benefit of your efforts.

Working for us as a commercial energy broker, you'll be assisting in the development of software for our business that will be used by our colleagues, partners and clients to assist in the management of client data, energy contracts and business processes. You'll be invited to collaborate in the planning of new functionality and features however will work on constructing and implementing these features independently, with the full support and consultation of an experienced developer within the business. It is therefore important that you are comfortable working independently.

We’re fast paced and developing as a company and therefore seek someone who is receptive to rapid change and able to work in a collaborative way with us to develop software to enhance our continuously evolving business processes.

You will be working from your own private office within our recently refurbished offices in Washington, Tyne and Wear. Working hours can be flexible to suit you to cover 37.5 hours between Mon-Fri 8am-6pm.

For this position, you will be able to demonstrate full competency with:

- PHP

- HTML5/CSS

- JavaScript/jQuery/JSON

- MySQL

- CakePHP or other frameworks

Experience with the following would be advantageous though not essential

- RESTful APIs

- GIT/other version control systems

- GDPR / Security by design/default

- AWS

- Linux

- Agile development

- Nginx

Benefits:

Salary 25-30k DOE/negotiable with regular reviews.

Relaxed and supportive working environment

Free parking

Job Description

We're looking to recruit a full-stack PHP developer to join our company at an exciting time of rapid growth and expansion and are willing to consider someone without substantial commercial experience providing they can evidence their ability and skillset. This position may particularly appeal to a recent graduate.

This is an opportunity to work in an environment where you can really see the impact and benefit of your efforts.

Working for us as a commercial energy broker, you'll be assisting in the development of software for our business that will be used by our colleagues, partners and clients to assist in the management of client data, energy contracts and business processes. You'll be invited to collaborate in the planning of new functionality and features however will work on constructing and implementing these features independently, with the full support and consultation of an experienced developer within the business. It is therefore important that you are comfortable working independently.

We’re fast paced and developing as a company and therefore seek someone who is receptive to rapid change and able to work in a collaborative way with us to develop software to enhance our continuously evolving business processes.

You will be working from your own private office within our recently refurbished offices in Washington, Tyne and Wear. Working hours can be flexible to suit you to cover 37.5 hours between Mon-Fri 8am-6pm.

For this position, you will be able to demonstrate full competency with:

- PHP

- HTML5/CSS

- JavaScript/jQuery/JSON

- MySQL

- CakePHP or other frameworks

Experience with the following would be advantageous though not essential

- RESTful APIs

- GIT/other version control systems

- GDPR / Security by design/default

- AWS

- Linux

- Agile development

- Nginx

Benefits:

Salary 25-30k DOE/negotiable with regular reviews.

Relaxed and supportive working environment

Free parking

Our client an established software and hardware company in the "Endpoint Management" arena who provide innovative, market-leading solutions is looking for a Level 2 Support Technician to join the team in Theale.

The position requires daily customer, business partner and internal team interaction. Keeping track of customer cases in the helpdesk program and utilising this system to delegate, engage your peers and maintain a high-level of customer satisfaction in managing support issues is a routine activity.

Job Responsibility

•Be part of a team of engineers providing excellent support to our client’s customers and partners
•Use of remote tools to assist customers in troubleshooting problems
•Provide technical best practices for partners and customers
•Work through technical issues at an operating system level
•Build and maintain customer and partner rapport
•Manage technical issues, solutions and sales opportunity progress by creating cases within the company helpdesk system
•Manage case escalation to maintain forward movement on customer issues
•Ensure clear, professional communication between the teams and the customer
•Create and maintain self-help documents
•Continue education by attending training sessions and reading technical documentation

The position is 40 hours a week Monday to Friday on alternating weekly shifts of 7am-4pm and 8:15am - 5:15pm. As a member of the Technical Support Team you will be part of the on-call roster for weekends and Bank Holidays.

•Prior Technical Support Engineer experience essential
•Knowledge of Linux and Windows Operating Systems
•Experience in Terminal Services / Citrix / VMWare View environments
•Knowledge of networking concepts, Including TCP/IP, DHCP, DNS, etc.
•Flexibility, integrity and creative problem-solving skills are imperative to be successful in this role
•Thin client experience a plus
•A team player who is influential and builds good working relationships across all levels
•Very strong written and verbal communication skills with an ability to communicate effectively with engineers, sales teams and management

Personal skills:
•Positive work ethic
•Ability to listen effectively and show patience while working with customers
•Ability to learn new technologies quickly
•Ability to work independently under minimal supervision
•Ability to take effective notes
•Ability to multitask effectively and work under pressure

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".

Our client an established software and hardware company in the "Endpoint Management" arena who provide innovative, market-leading solutions is looking for a Level 2 Support Technician to join the team in Theale.

The position requires daily customer, business partner and internal team interaction. Keeping track of customer cases in the helpdesk program and utilising this system to delegate, engage your peers and maintain a high-level of customer satisfaction in managing support issues is a routine activity.

Job Responsibility

•Be part of a team of engineers providing excellent support to our client’s customers and partners
•Use of remote tools to assist customers in troubleshooting problems
•Provide technical best practices for partners and customers
•Work through technical issues at an operating system level
•Build and maintain customer and partner rapport
•Manage technical issues, solutions and sales opportunity progress by creating cases within the company helpdesk system
•Manage case escalation to maintain forward movement on customer issues
•Ensure clear, professional communication between the teams and the customer
•Create and maintain self-help documents
•Continue education by attending training sessions and reading technical documentation

The position is 40 hours a week Monday to Friday on alternating weekly shifts of 7am-4pm and 8:15am - 5:15pm. As a member of the Technical Support Team you will be part of the on-call roster for weekends and Bank Holidays.

•Prior Technical Support Engineer experience essential
•Knowledge of Linux and Windows Operating Systems
•Experience in Terminal Services / Citrix / VMWare View environments
•Knowledge of networking concepts, Including TCP/IP, DHCP, DNS, etc.
•Flexibility, integrity and creative problem-solving skills are imperative to be successful in this role
•Thin client experience a plus
•A team player who is influential and builds good working relationships across all levels
•Very strong written and verbal communication skills with an ability to communicate effectively with engineers, sales teams and management

Personal skills:
•Positive work ethic
•Ability to listen effectively and show patience while working with customers
•Ability to learn new technologies quickly
•Ability to work independently under minimal supervision
•Ability to take effective notes
•Ability to multitask effectively and work under pressure

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".