Based in Pembury, Tunbridge Wells and founded in 1998, this successful software provider is a market leader in the provision of recruitment software to organisations across 26 countries. Due to continued success, there is an exciting opportunity for an IT Helpdesk / Service Desk Analyst to join their office based IT support team, providing 1st Line support to customers coupled with a high level of customer service. It is essential that you are able to work under pressure and possess good customer service skills as well as having a logical and methodical approach to troubleshooting.

You will work within a close team of Support Desk Analysts to assist clients with technical issues and answer queries on software via telephone and email. You may also be required to support the internal IT Infrastructure to troubleshoot colleagues’ issues with hardware and software and assist with maintaining internal Windows and Linux servers. You will be able to absorb knowledge on a wide range of systems and software, ensuring you are able to perform the role with confidence when responding to issues and able to demonstrate a high level of customer service.

Training will be provided although ideal candidates will have some relevant IT Helpdesk experience and IT related qualifications to A Level or degree standard; ideally coupled with knowledge of SQL. Career development is encouraged and there are excellent opportunities for progression.

Duties

• Respond to client requests for technical support in a timely manner by email or telephone
• Offer guidance on how-to questions from clients by email or telephone as appropriate.
• Document all issues raised within the logging system with clarity for others to utilise
• Assess and prioritise issues within the queue to ensure that the more critical issues are resolved as a matter of urgency.
• Raise bugs within the system as and when identified, ensuring this has a thorough description to assist the development and testing teams when working to a resolution.
• Where possible, identify if a client may benefit from additional discussions with their Client Relations Associate or if there is an additional tool that may benefit them.
• Work with the service desk team to ensure everyone has a balanced workload, offering to assist or takeover issues as they progress.

Benefits

• £20,000 - £22,000 per annum(dependent on experience)
• Professional development via technical qualifications by Microsoft, MTA Database Administrator Fundamentals
• 23 days’ annual leave rising to 25 days after 5 years’ service (including 3 days to be taken between Christmas and New Year)
• Corporate Social Responsibility policy of 1 day’s volunteering per year with one of our local charity partners (optional)
• Multiple companywide, paid-for team building activities each year, both in and out of work hours (2018’s included escape rooms and bowling)
• Employee voice listened to with an increase in our 2018 employee engagement score to 91%
• Casual dress code unless client facing
• On-site parking
• Break room with TV and pool table, tea, coffee and fresh fruit

Can all applicants please apply attaching an up to date CV in Word format.

Based in Pembury, Tunbridge Wells and founded in 1998, this successful software provider is a market leader in the provision of recruitment software to organisations across 26 countries. Due to continued success, there is an exciting opportunity for an IT Helpdesk / Service Desk Analyst to join their office based IT support team, providing 1st Line support to customers coupled with a high level of customer service. It is essential that you are able to work under pressure and possess good customer service skills as well as having a logical and methodical approach to troubleshooting.

You will work within a close team of Support Desk Analysts to assist clients with technical issues and answer queries on software via telephone and email. You may also be required to support the internal IT Infrastructure to troubleshoot colleagues’ issues with hardware and software and assist with maintaining internal Windows and Linux servers. You will be able to absorb knowledge on a wide range of systems and software, ensuring you are able to perform the role with confidence when responding to issues and able to demonstrate a high level of customer service.

Training will be provided although ideal candidates will have some relevant IT Helpdesk experience and IT related qualifications to A Level or degree standard; ideally coupled with knowledge of SQL. Career development is encouraged and there are excellent opportunities for progression.

Duties

• Respond to client requests for technical support in a timely manner by email or telephone
• Offer guidance on how-to questions from clients by email or telephone as appropriate.
• Document all issues raised within the logging system with clarity for others to utilise
• Assess and prioritise issues within the queue to ensure that the more critical issues are resolved as a matter of urgency.
• Raise bugs within the system as and when identified, ensuring this has a thorough description to assist the development and testing teams when working to a resolution.
• Where possible, identify if a client may benefit from additional discussions with their Client Relations Associate or if there is an additional tool that may benefit them.
• Work with the service desk team to ensure everyone has a balanced workload, offering to assist or takeover issues as they progress.

Benefits

• £20,000 - £22,000 per annum(dependent on experience)
• Professional development via technical qualifications by Microsoft, MTA Database Administrator Fundamentals
• 23 days’ annual leave rising to 25 days after 5 years’ service (including 3 days to be taken between Christmas and New Year)
• Corporate Social Responsibility policy of 1 day’s volunteering per year with one of our local charity partners (optional)
• Multiple companywide, paid-for team building activities each year, both in and out of work hours (2018’s included escape rooms and bowling)
• Employee voice listened to with an increase in our 2018 employee engagement score to 91%
• Casual dress code unless client facing
• On-site parking
• Break room with TV and pool table, tea, coffee and fresh fruit

Can all applicants please apply attaching an up to date CV in Word format.

Data Analyst

Bolton

Up to £24,000 pa

My client based in Bolton is searching for an experience Data Analyst for an initial 12 month fixed term contract with the potential to go permanent.

Key responsibilities

• Support with performance analysis by producing scheduled reports

• Understand performance across the business to identify areas for improvement

• Fulfilling ad-hoc reporting requests from the Senior Management Team

• Assisting with customer surveys

• Producing competitor analysis research and data

• Identify areas of opportunity and clearly present actionable recommendations, proposing new ideas to achieve better outcomes

• Responding to ad-hoc reporting requests for Senior Management

• Maintain a high level of accuracy in all analysis

• Build positive working relationships with key stakeholders around the business

Key skills

• Advanced analytical skills

• Strong SQL skills

• Experience using BI Software

• Excellent MS Excel knowledge (ideally Pivot tables) & analytical skills

• Desirable to have experience with sage 200

Data analyst/SQL/Excel/Business Intelligence/MS Excel/SQL

Data Analyst

Bolton

Up to £24,000 pa

My client based in Bolton is searching for an experience Data Analyst for an initial 12 month fixed term contract with the potential to go permanent.

Key responsibilities

• Support with performance analysis by producing scheduled reports

• Understand performance across the business to identify areas for improvement

• Fulfilling ad-hoc reporting requests from the Senior Management Team

• Assisting with customer surveys

• Producing competitor analysis research and data

• Identify areas of opportunity and clearly present actionable recommendations, proposing new ideas to achieve better outcomes

• Responding to ad-hoc reporting requests for Senior Management

• Maintain a high level of accuracy in all analysis

• Build positive working relationships with key stakeholders around the business

Key skills

• Advanced analytical skills

• Strong SQL skills

• Experience using BI Software

• Excellent MS Excel knowledge (ideally Pivot tables) & analytical skills

• Desirable to have experience with sage 200

Data analyst/SQL/Excel/Business Intelligence/MS Excel/SQL

Junior MS-SQL Developer required to join a growing company from their head office based on the outskirts of Winchester.

The role of a Junior SQL Developer will involve working within a small team environment, on a Microsoft platform. The position will involve creating scheduled reports within SQL and SSIS for internal staff and customers and preparing data for analytical applications.

My client is looking for someone who is keen to learn new skills, able to research problems on their own, whilst also able to collaborate and work well within a small team. The ideal candidate should have good logical problem-solving skills and the confidence to ask questions when required. They would be happy to employ someone with the right mind-set over current technical knowledge as they are happy to provide onsite training.

My client is ideally looking for someone with the following skillset:

• Some previous experience of SQL, either using or supporting Microsoft SQL Server Management Studio.
• Understanding of SQL Server or relational databases, ideally with the ability to write stored procedures or views etc.
• Experience with SSIS or DTS along with ETL.
• A methodical and logical approach to problem solving.
• The ability to work successfully within a team.
• A 'can do' attitude and 'customer first' approach
• Good interpersonal skills.

This is an excellent opportunity to join a growing company that would be able to offer further training and career opportunities to the right candidates along with a strong benefits package.

Junior MS-SQL Developer required to join a growing company from their head office based on the outskirts of Winchester.

The role of a Junior SQL Developer will involve working within a small team environment, on a Microsoft platform. The position will involve creating scheduled reports within SQL and SSIS for internal staff and customers and preparing data for analytical applications.

My client is looking for someone who is keen to learn new skills, able to research problems on their own, whilst also able to collaborate and work well within a small team. The ideal candidate should have good logical problem-solving skills and the confidence to ask questions when required. They would be happy to employ someone with the right mind-set over current technical knowledge as they are happy to provide onsite training.

My client is ideally looking for someone with the following skillset:

• Some previous experience of SQL, either using or supporting Microsoft SQL Server Management Studio.
• Understanding of SQL Server or relational databases, ideally with the ability to write stored procedures or views etc.
• Experience with SSIS or DTS along with ETL.
• A methodical and logical approach to problem solving.
• The ability to work successfully within a team.
• A 'can do' attitude and 'customer first' approach
• Good interpersonal skills.

This is an excellent opportunity to join a growing company that would be able to offer further training and career opportunities to the right candidates along with a strong benefits package.

Graduate Developer - C# / .NET Core / WebAPI / Angular / SASS / AWS

We're a rapidly growing solutions provider in Rotherham who have a suite of products being utilised across the UK and US. We're expanding the business and are looking for an ambitious Graduate Developer to deliver seamless projects using a cutting edge stack!

• Opening for a Graduate Developer with a Computer Science or related degree
• Based local to Rotherham, our office is easily accessible by car and we have onsite parking
• Starting salary: £24,500
• Benefits: 22 days' holiday (rising after 3 and 5 years' service), Bupa cash plan, internal & external training, free onsite parking and more!
• For more info please call , or email hannah.

We are an industry-leading solutions provider local to Rotherham, with an opening for a Graduate Developer to join us. You'll work with cutting edge technologies, and will be provided with your own personal development plan meaning you can progress as quickly as you like!

Sourced by: @TechCareers_N - your 24/7 twitter feed of latest IT vacancies across the North and Yorkshire

WHO ARE WE?

We are the fastest growing UK business within our industry and have been included in the Sunday Times Fast Track 100 ranking on a number of occasions. With over 25 years' experience, we now operate through multiple brands and have built up a healthy awards cabinet. We have an 11-strong technical team and employ more than 350 people in total. Technology is at the heart of the business, and we are committed to providing our developers with a cutting edge tech stack; you will have the opportunity to work with .NET Core, WebAPI, Angular, SASS, Less, AWS and the full Microservices Architecture. You will receive any support you need from the team around you and have your own personal development programme - this will ensure you have plenty of scope to grow / progress both personally and professionally and that you receive salary reviews in line with achievements.

WHAT WILL YOU BE DOING?

You will develop and enhance three products that are integral to the business and utilised in both the UK and US. We are constantly assessing and updating our technology suite to ensure we are providing our developers with the latest tools; at present we are working with C#, .NET Core, WebAPI, Angular, SASS, Less and AWS to name a few. You will benefit from a strong support network of seniors, who will ensure you are quickly brought up to speed with any technologies that you're unfamiliar with. We work to Agile methodologies, so you will participate in daily stand ups in order to keep track of project progress. Working alongside fellow developers, testers and marketers, your responsibilities will include developing bespoke solutions in line with client requirements, contributing to software design and seeing projects through the full life cycle.

TECH STACK…

• C#
• .NET CORE / WEBAPI
• JAVASCRIPT / ANGULAR / SASS
• SQL
• AWS

TO BE CONSIDERED…

Please either apply by clicking online or emailing me directly to . For further information please call me on / . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS:

C# / .NET Core / WebAPI / Angular / SASS / AWS

Graduate Developer - C# / .NET Core / WebAPI / Angular / SASS / AWS

We're a rapidly growing solutions provider in Rotherham who have a suite of products being utilised across the UK and US. We're expanding the business and are looking for an ambitious Graduate Developer to deliver seamless projects using a cutting edge stack!

• Opening for a Graduate Developer with a Computer Science or related degree
• Based local to Rotherham, our office is easily accessible by car and we have onsite parking
• Starting salary: £24,500
• Benefits: 22 days' holiday (rising after 3 and 5 years' service), Bupa cash plan, internal & external training, free onsite parking and more!
• For more info please call , or email hannah.

We are an industry-leading solutions provider local to Rotherham, with an opening for a Graduate Developer to join us. You'll work with cutting edge technologies, and will be provided with your own personal development plan meaning you can progress as quickly as you like!

Sourced by: @TechCareers_N - your 24/7 twitter feed of latest IT vacancies across the North and Yorkshire

WHO ARE WE?

We are the fastest growing UK business within our industry and have been included in the Sunday Times Fast Track 100 ranking on a number of occasions. With over 25 years' experience, we now operate through multiple brands and have built up a healthy awards cabinet. We have an 11-strong technical team and employ more than 350 people in total. Technology is at the heart of the business, and we are committed to providing our developers with a cutting edge tech stack; you will have the opportunity to work with .NET Core, WebAPI, Angular, SASS, Less, AWS and the full Microservices Architecture. You will receive any support you need from the team around you and have your own personal development programme - this will ensure you have plenty of scope to grow / progress both personally and professionally and that you receive salary reviews in line with achievements.

WHAT WILL YOU BE DOING?

You will develop and enhance three products that are integral to the business and utilised in both the UK and US. We are constantly assessing and updating our technology suite to ensure we are providing our developers with the latest tools; at present we are working with C#, .NET Core, WebAPI, Angular, SASS, Less and AWS to name a few. You will benefit from a strong support network of seniors, who will ensure you are quickly brought up to speed with any technologies that you're unfamiliar with. We work to Agile methodologies, so you will participate in daily stand ups in order to keep track of project progress. Working alongside fellow developers, testers and marketers, your responsibilities will include developing bespoke solutions in line with client requirements, contributing to software design and seeing projects through the full life cycle.

TECH STACK…

• C#
• .NET CORE / WEBAPI
• JAVASCRIPT / ANGULAR / SASS
• SQL
• AWS

TO BE CONSIDERED…

Please either apply by clicking online or emailing me directly to . For further information please call me on / . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS:

C# / .NET Core / WebAPI / Angular / SASS / AWS

.NET Developer, Graduate / Junior - Manchester

(Tech stack: Graduate / Junior .NET Developer, .NET Core 3.1, ASP.NET, C#, React, Angular 6, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Graduate / Junior .NET Developer, Urgent)

Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world's most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.

These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET MVC, C#) which might have been acquired as part of your degree course or through a placement year in industry.

You will follow the firm's career progression programme and will receive industry recognised training in: .NET Core 3.1, JavaScript, React, Angular 6, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019.

This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.

Location: Manchester

Salary: £20 - £30k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(.NET Developer, Graduate / Junior, C#, C#.NET, dot NET, Web Application Development, .NET Core 3.1, ASP.NET MVC, JavaScript, React, Angular 6, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban, SQL Server 2019, Analyst Programmer, Engineer, Architect, Consultant, .NET Developer, Graduate / Junior)

.NET Developer, Graduate / Junior - Manchester

(Tech stack: Graduate / Junior .NET Developer, .NET Core 3.1, ASP.NET, C#, React, Angular 6, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Graduate / Junior .NET Developer, Urgent)

Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world's most recognised computer gaming brand. We have 2 brand new requirements for Graduate / Junior .NET Developer to work in their plush Manchester offices.

These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET MVC, C#) which might have been acquired as part of your degree course or through a placement year in industry.

You will follow the firm's career progression programme and will receive industry recognised training in: .NET Core 3.1, JavaScript, React, Angular 6, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019.

This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with on-going support, a structured career path, great benefits and very stylish offices.

Location: Manchester

Salary: £20 - £30k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(.NET Developer, Graduate / Junior, C#, C#.NET, dot NET, Web Application Development, .NET Core 3.1, ASP.NET MVC, JavaScript, React, Angular 6, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban, SQL Server 2019, Analyst Programmer, Engineer, Architect, Consultant, .NET Developer, Graduate / Junior)