An exciting opportunity has arisen to join our client as an Application Support Specialist. The successful applicant will support the line of business applications and provide IT support to employees across multiple sites in the UK.

Our client delivers its IT service through 100% cloud-based providers, this role would suit somebody who has experience in application support or a similar role and is keen to expand their skills and expertise to provide support within this environment. The successful candidate will also have experience in providing 1st and 2nd line support of bespoke systems.

This is a full-time role where the successful candidate will work Monday to Friday, 7.5 hours per day between the hours of 8.00am and 6.00pm

Providing remote technical support to teams within the organisation across multiple sites.

Providing remote technical support to external users from around the country.

Prioritising technical issues based of impact and severity.

Identifying reoccurring issues providing analysis on cause.

Identifying and resolving technical issues.

Maintaining and updating technical documents and procedures.

Possessing specialist knowledge of applications and software including our internal bespoke systemWorking with our service desk, making sure all issues are logged and actioned.

Essential Skills

1+ years’ experience in an application support or similar role.

Experience providing 1st & 2nd line support of bespoke systems.

Ability to explain complex ideas to those with limited IT and systems knowledge.

Clear communicator with excellent customer service skills.

Critical thinking skills.

Problem solving.

Self-starter able to work without close supervision to achieve goals.

Calm, organised and professional manner even when working under pressure.

Desired Skills

Ability to read and white structured query language (SQL).

Data manipulation using Excel and/or ETL tools.

Excellent benefits

Superb employer

First Recruitment Services are acting as an employment agency for this vacancy.

An exciting opportunity has arisen to join our client as an Application Support Specialist. The successful applicant will support the line of business applications and provide IT support to employees across multiple sites in the UK.

Our client delivers its IT service through 100% cloud-based providers, this role would suit somebody who has experience in application support or a similar role and is keen to expand their skills and expertise to provide support within this environment. The successful candidate will also have experience in providing 1st and 2nd line support of bespoke systems.

This is a full-time role where the successful candidate will work Monday to Friday, 7.5 hours per day between the hours of 8.00am and 6.00pm

Providing remote technical support to teams within the organisation across multiple sites.

Providing remote technical support to external users from around the country.

Prioritising technical issues based of impact and severity.

Identifying reoccurring issues providing analysis on cause.

Identifying and resolving technical issues.

Maintaining and updating technical documents and procedures.

Possessing specialist knowledge of applications and software including our internal bespoke systemWorking with our service desk, making sure all issues are logged and actioned.

Essential Skills

1+ years’ experience in an application support or similar role.

Experience providing 1st & 2nd line support of bespoke systems.

Ability to explain complex ideas to those with limited IT and systems knowledge.

Clear communicator with excellent customer service skills.

Critical thinking skills.

Problem solving.

Self-starter able to work without close supervision to achieve goals.

Calm, organised and professional manner even when working under pressure.

Desired Skills

Ability to read and white structured query language (SQL).

Data manipulation using Excel and/or ETL tools.

Excellent benefits

Superb employer

First Recruitment Services are acting as an employment agency for this vacancy.

Junior IT Engineer - Liquidline is the leading supplier of refreshment solutions to high-end business customers nationwide. Our customers are companies that take pride in quality refreshments for their employees and their clients. Our success is built on outstanding customer service, hard work, and great team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are looking for an enthusiastic, experienced Junior IT Engineer to join us on a permanent basis based in Ipswich, Suffolk.

As a Junior IT Engineer, we need someone who is passionate about IT and can have an impact on a critical area of a business that's really going places. We truly live our Company Values of Passionate, Responsive, Thoughtful, Innovative and Smart Working every day and therefore we want people who hold the same values as we do to come and join us. If this sounds like you then we want to hear from you.

This role will involve being the first point of contact for our employees, being able to quickly and efficiently resolve issues the first time. This is a great opportunity for any individual with previous IT experience who is looking to develop their technical skills and knowledge.

Other key duties include:

- Monitoring and responding to IT tickets
- Finding solutions to reoccurring issues, education of colleagues.
- The new starter set up.
- Creation of user documentation.
- Phone system administration
- Providing remote support.

The ideal candidate will have the following skills and attributes:

- Experience of an IT ticketing system, Windows 10 support, CRM/ERP system, SQL queries and databases desirable but not essential
- A problem solver
- A quick learner with a can-do attitude.
- Positive outlook
- Tenacious approach
- A great sense of humour

This is a full-time permanent role. In return for the ideal candidate is a salary up to £22,000 per annum (dependant on experience). You will also receive great benefits including access to WOWLounge - our very own online perk system full of employee discounts, cashback and use of the Employee Assistance Programme. You'll also benefit from a commission structure as well as our company-wide profit share scheme, holiday allowance, company gym, and BBQ breakfasts when targets are met. We provide all our staff with lunch daily as well as our amazing coffee and other refreshments. You'll also be given a full induction programme to ease you into the role as well as ongoing development and recognition.

If you have all the relevant skills and experience and would like to join our company, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you.

No Recruitment Agencies please

This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.

Additional keywords: Engineering, Junior, Trainee, IT, Trainee IT, IT Engineer

Here at Spider, we take your privacy seriously. When you apply, we shall process your details and pass your application to this particular company for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process.

We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment or recruitment advertising purposes should this particular application be unsuccessful. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career-related advice. For our full Privacy Policy please view our website.

Junior IT Engineer - Liquidline is the leading supplier of refreshment solutions to high-end business customers nationwide. Our customers are companies that take pride in quality refreshments for their employees and their clients. Our success is built on outstanding customer service, hard work, and great team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are looking for an enthusiastic, experienced Junior IT Engineer to join us on a permanent basis based in Ipswich, Suffolk.

As a Junior IT Engineer, we need someone who is passionate about IT and can have an impact on a critical area of a business that's really going places. We truly live our Company Values of Passionate, Responsive, Thoughtful, Innovative and Smart Working every day and therefore we want people who hold the same values as we do to come and join us. If this sounds like you then we want to hear from you.

This role will involve being the first point of contact for our employees, being able to quickly and efficiently resolve issues the first time. This is a great opportunity for any individual with previous IT experience who is looking to develop their technical skills and knowledge.

Other key duties include:

- Monitoring and responding to IT tickets
- Finding solutions to reoccurring issues, education of colleagues.
- The new starter set up.
- Creation of user documentation.
- Phone system administration
- Providing remote support.

The ideal candidate will have the following skills and attributes:

- Experience of an IT ticketing system, Windows 10 support, CRM/ERP system, SQL queries and databases desirable but not essential
- A problem solver
- A quick learner with a can-do attitude.
- Positive outlook
- Tenacious approach
- A great sense of humour

This is a full-time permanent role. In return for the ideal candidate is a salary up to £22,000 per annum (dependant on experience). You will also receive great benefits including access to WOWLounge - our very own online perk system full of employee discounts, cashback and use of the Employee Assistance Programme. You'll also benefit from a commission structure as well as our company-wide profit share scheme, holiday allowance, company gym, and BBQ breakfasts when targets are met. We provide all our staff with lunch daily as well as our amazing coffee and other refreshments. You'll also be given a full induction programme to ease you into the role as well as ongoing development and recognition.

If you have all the relevant skills and experience and would like to join our company, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you.

No Recruitment Agencies please

This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.

Additional keywords: Engineering, Junior, Trainee, IT, Trainee IT, IT Engineer

Here at Spider, we take your privacy seriously. When you apply, we shall process your details and pass your application to this particular company for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process.

We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment or recruitment advertising purposes should this particular application be unsuccessful. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career-related advice. For our full Privacy Policy please view our website.

Software Test Analyst - West Midlands – 28K – 30K

Are you a self-motivated Software Test Analyst who has a strong willingness to learn and achieve new skills? Interested in working with a renowned and award winning business?

Have you got experience in writing manual and automated tests?

We are looking for a Software Test Analyst to be working with our established client. The Software Test Analyst would be a part of the vibrant QA Team and testing new product developments, designing, building and maintaining automated tests.

Roles & Responsibilities:

• Software Test Analyst would be designing, building and maintaining automated tests
• Responsible to Identify / logging bugs and faults appropriately
• Retesting and verifying fixed issues
• Designing, writing and maintaining test cases / regression scripts
• Design test cases, create test scripts, supporting data and working to the specifications provided
• Interpret / execute and records test cases in accordance with project test plans
• Analyses and reports test activities and results
• Identifies and reports issues and risks associated with the work
• Review requirements / specifications and define test conditions
• Design test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes
• To ensure that incidents and requests are handled according to agreed procedures
• To ensure that documentation of the supported components are available and in an appropriate form for those providing support
• Create and maintain test documentation

Required Skills:

• 1-2 years’ experience working as a Software Test Analyst
• A strong understanding of common programming languages such as SQL,XML and HTML
• Experience running automated tests
• Experience in writing manual and automated tests
• Demonstrable knowledge of identifying and appropriately raising bug / fault tickets
• Demonstrable experience in retesting and verifying fixed issues.
• Experience working with testing web services / API’s
• Understanding of Jira by Atlassian
• ISTQB Foundation Level certification is advantageous
• Excellent time management
• Exceptional attention to detail
• Strong verbal and written communication skills
• Team player with the ability to build strong working relationships with all staff at all levels

If you are a Software Test Analyst and have the vision and motivation to succeed, this is a great time to join a friendly, forward thinking and fast-growing business. If you can really put your own stamp on the role and develop it to its full potential then apply with your updated CV or connect with our team on the number below.

Software Test Analyst - West Midlands – 28K – 30K

Are you a self-motivated Software Test Analyst who has a strong willingness to learn and achieve new skills? Interested in working with a renowned and award winning business?

Have you got experience in writing manual and automated tests?

We are looking for a Software Test Analyst to be working with our established client. The Software Test Analyst would be a part of the vibrant QA Team and testing new product developments, designing, building and maintaining automated tests.

Roles & Responsibilities:

• Software Test Analyst would be designing, building and maintaining automated tests
• Responsible to Identify / logging bugs and faults appropriately
• Retesting and verifying fixed issues
• Designing, writing and maintaining test cases / regression scripts
• Design test cases, create test scripts, supporting data and working to the specifications provided
• Interpret / execute and records test cases in accordance with project test plans
• Analyses and reports test activities and results
• Identifies and reports issues and risks associated with the work
• Review requirements / specifications and define test conditions
• Design test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes
• To ensure that incidents and requests are handled according to agreed procedures
• To ensure that documentation of the supported components are available and in an appropriate form for those providing support
• Create and maintain test documentation

Required Skills:

• 1-2 years’ experience working as a Software Test Analyst
• A strong understanding of common programming languages such as SQL,XML and HTML
• Experience running automated tests
• Experience in writing manual and automated tests
• Demonstrable knowledge of identifying and appropriately raising bug / fault tickets
• Demonstrable experience in retesting and verifying fixed issues.
• Experience working with testing web services / API’s
• Understanding of Jira by Atlassian
• ISTQB Foundation Level certification is advantageous
• Excellent time management
• Exceptional attention to detail
• Strong verbal and written communication skills
• Team player with the ability to build strong working relationships with all staff at all levels

If you are a Software Test Analyst and have the vision and motivation to succeed, this is a great time to join a friendly, forward thinking and fast-growing business. If you can really put your own stamp on the role and develop it to its full potential then apply with your updated CV or connect with our team on the number below.

Are you a self-motivated Software Test Analyst who has a strong willingness to learn and achieve new skills? Interested in working with a renowned and award winning business?

Have you got experience in writing manual and automated tests?

We are looking for a Software Test Analyst to be working with our established client. The Software Test Analyst would be a part of the vibrant QA Team and testing new product developments, designing, building and maintaining automated tests.

Roles & Responsibilities:

• Software Test Analyst would be designing, building and maintaining automated tests
• Responsible to Identify / logging bugs and faults appropriately
• Retesting and verifying fixed issues
• Designing, writing and maintaining test cases / regression scripts
• Design test cases, create test scripts, supporting data and working to the specifications provided
• Interpret / execute and records test cases in accordance with project test plans
• Analyses and reports test activities and results
• Identifies and reports issues and risks associated with the work
• Review requirements / specifications and define test conditions
• Design test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes
• To ensure that incidents and requests are handled according to agreed procedures
• To ensure that documentation of the supported components are available and in an appropriate form for those providing support
• Create and maintain test documentation

  Required Experience & Skills:

• 1-2 years’ experience working as a Software Test Analyst
• A strong understanding of common programming languages such as SQL,XML and HTML
• Experience running automated tests
• Experience in writing manual and automated tests
• Demonstrable knowledge of identifying and appropriately raising bug / fault tickets
• Demonstrable experience in retesting and verifying fixed issues.
• Experience working with testing web services / API’s
• Understanding of Jira by Atlassian
• ISTQB Foundation Level certification is advantageous
• Excellent time management
• Exceptional attention to detail
• Strong verbal and written communication skills
• Team player with the ability to build strong working relationships with all staff at all levels

If you are a Software Test Analyst and have the vision and motivation to succeed, this is a great time to join a friendly, forward thinking and fast-growing business. If you can really put your own stamp on the role and develop it to its full potential then apply with your updated CV or connect with our team on (phone number removed).

Are you a self-motivated Software Test Analyst who has a strong willingness to learn and achieve new skills? Interested in working with a renowned and award winning business?

Have you got experience in writing manual and automated tests?

We are looking for a Software Test Analyst to be working with our established client. The Software Test Analyst would be a part of the vibrant QA Team and testing new product developments, designing, building and maintaining automated tests.

Roles & Responsibilities:

• Software Test Analyst would be designing, building and maintaining automated tests
• Responsible to Identify / logging bugs and faults appropriately
• Retesting and verifying fixed issues
• Designing, writing and maintaining test cases / regression scripts
• Design test cases, create test scripts, supporting data and working to the specifications provided
• Interpret / execute and records test cases in accordance with project test plans
• Analyses and reports test activities and results
• Identifies and reports issues and risks associated with the work
• Review requirements / specifications and define test conditions
• Design test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes
• To ensure that incidents and requests are handled according to agreed procedures
• To ensure that documentation of the supported components are available and in an appropriate form for those providing support
• Create and maintain test documentation

  Required Experience & Skills:

• 1-2 years’ experience working as a Software Test Analyst
• A strong understanding of common programming languages such as SQL,XML and HTML
• Experience running automated tests
• Experience in writing manual and automated tests
• Demonstrable knowledge of identifying and appropriately raising bug / fault tickets
• Demonstrable experience in retesting and verifying fixed issues.
• Experience working with testing web services / API’s
• Understanding of Jira by Atlassian
• ISTQB Foundation Level certification is advantageous
• Excellent time management
• Exceptional attention to detail
• Strong verbal and written communication skills
• Team player with the ability to build strong working relationships with all staff at all levels

If you are a Software Test Analyst and have the vision and motivation to succeed, this is a great time to join a friendly, forward thinking and fast-growing business. If you can really put your own stamp on the role and develop it to its full potential then apply with your updated CV or connect with our team on (phone number removed).

.NET Developer - CMS, Umbraco
Croydon

.NET Developer - CMS, Umbraco, needed for a leading organisation based near Croydon who are looking to employ an experienced .NET Developer - CMS, Umbraco, to join their busy e-commerce team, with an in-depth knowledge of developing C#, ASP.NET, MVC, WebApi, CMS - Umbraco web applications.

The successful .NET Developer - CMS, Umbraco, will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:

* Salary: £43,000 - £47,000 per annum
* 25 days annual leave
* Contributory pension scheme
* Flexible working
* Cycle to work scheme
* Career Progression

What the role of .NET Developer - CMS, Umbraco, entails:

* Developing C#, .NET, Umbraco web applications
* Maintaining web environment
* Manage and maintain AWS and Azure cloud environments to ensure they are secure and conform to best practice
* Developing software to integrate with internal back-end systems via API's
* Building tools to reduce occurrences of errors and improving customer experience
* Performing root cause analysis for production errors
* Ensuring architecture and code quality of the e-Commerce team
* Deploying updates and fixes
* Managing source control using GIT
* Building tools to reduce occurrences of errors and improve customer experience
* Supporting Managers on project status updates, estimates
* Managing and mentoring development team members

In order to be the successful .NET Developer - CMS, Umbraco - and have a chance to gain such an exciting opportunity you will ideally need to have the following:

* +3 years ASP.NET and Umbraco experience
* Proven development experience with Umbraco or other .NET CMS
* Comfortable refactoring existing code using best practice/modern design principles
* In depth knowledge of ASP.NET, MVC & WebApi
* Meaningful development experience in modern frontend JavaScript frameworks, such as Angular JS/Angular, React, or equivalent
* Good understanding of Umbraco/similar .net CMS architecture and extension APIs
* Great knowledge and experience of Distributed Revision Control / Source Code Management (E.g. GIT)
* Comfortable presenting ideas to senior stakeholders
* Familiar with agile methodology and interactive design (SCRUM KANBAN)
* Familiar with Continuous Delivery
* Understanding of managing data into and out from SQL Server
* Knowledge of SQL Server
* Good communicator and used to working with a small squad with tight deadlines
* Umbraco certified (desirable but not essential)

This really is a fantastic opportunity for a .NET Developer - CMS, Umbraco, to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

.NET Developer - CMS, Umbraco
Croydon

.NET Developer - CMS, Umbraco, needed for a leading organisation based near Croydon who are looking to employ an experienced .NET Developer - CMS, Umbraco, to join their busy e-commerce team, with an in-depth knowledge of developing C#, ASP.NET, MVC, WebApi, CMS - Umbraco web applications.

The successful .NET Developer - CMS, Umbraco, will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:

* Salary: £43,000 - £47,000 per annum
* 25 days annual leave
* Contributory pension scheme
* Flexible working
* Cycle to work scheme
* Career Progression

What the role of .NET Developer - CMS, Umbraco, entails:

* Developing C#, .NET, Umbraco web applications
* Maintaining web environment
* Manage and maintain AWS and Azure cloud environments to ensure they are secure and conform to best practice
* Developing software to integrate with internal back-end systems via API's
* Building tools to reduce occurrences of errors and improving customer experience
* Performing root cause analysis for production errors
* Ensuring architecture and code quality of the e-Commerce team
* Deploying updates and fixes
* Managing source control using GIT
* Building tools to reduce occurrences of errors and improve customer experience
* Supporting Managers on project status updates, estimates
* Managing and mentoring development team members

In order to be the successful .NET Developer - CMS, Umbraco - and have a chance to gain such an exciting opportunity you will ideally need to have the following:

* +3 years ASP.NET and Umbraco experience
* Proven development experience with Umbraco or other .NET CMS
* Comfortable refactoring existing code using best practice/modern design principles
* In depth knowledge of ASP.NET, MVC & WebApi
* Meaningful development experience in modern frontend JavaScript frameworks, such as Angular JS/Angular, React, or equivalent
* Good understanding of Umbraco/similar .net CMS architecture and extension APIs
* Great knowledge and experience of Distributed Revision Control / Source Code Management (E.g. GIT)
* Comfortable presenting ideas to senior stakeholders
* Familiar with agile methodology and interactive design (SCRUM KANBAN)
* Familiar with Continuous Delivery
* Understanding of managing data into and out from SQL Server
* Knowledge of SQL Server
* Good communicator and used to working with a small squad with tight deadlines
* Umbraco certified (desirable but not essential)

This really is a fantastic opportunity for a .NET Developer - CMS, Umbraco, to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.