Junior Power BI Developer

Grade B

Funky Pigeon, Bristol

Funky Pigeon was acquired by WHSmith in 2010 and we continue to invest to drive accelerated growth in a thriving online business! Funky Pigeon are making a big impact right across the UK currently. With brilliant performance year on year, with more planned growth. It’s a brilliant time to join an innovative, dynamic E-Commerce business!

Are you passionate about business intelligence and are looking for a step into the world of BI? We’re currently looking for a Junior Power BI Developer to join our Funky Pigeon team in Bristol, reporting to our Senior SQL Developer.

What you’ll do

As our Junior Power BI Developer, you will work closely with internal and external resources, to deliver highly efficient queries and code to support the ongoing requirements of the Funky Pigeon business. You’ll deliver well tested, well documented data and reporting solutions in line with the business expectations, promoting careful analysis and clear business requirement definition.

The successful candidate will support the development of our Business Intelligence functions, providing a wide range of reports and data analysis across a wide variety of projects and departments. All of this will be supported by ongoing improvements to our Data Warehouse solutions.

Who we’re looking for

You’ll be a recent graduate with a minimum 2:1 degree in Computer Science, Data Management or Business Intelligence related studies or 1yr + using SQL in a professional setting. You’ll be a driven, articulate and bright individual looking to make a difference and kick start their BI career in a leading online retailer.

Basic SQL experience and an understanding of scripting is essential. Some experience of data warehouse design, ETL, Power BI or AWS Redshift would be advantageous but not essential, but a desire to learn, test yourself and develop are vital!

What will really make you stand out is your aptitude and ability to learn and develop, your engaging communication style and ability to work to pace with conflicting deadlines in a pressurised environment.

Why join us?

You’ll be at of the hub of an incredibly fast-moving function and you’ll be trusted to make decisions that benefit the business. It’s a serious responsibility - which will seriously motivate you. You’ll thrive on the freedom and the chance to use your skills and will be supported with plenty of training and development opportunities. What’s more, you can expect some fab rewards, including an achievable annual bonus, 24 days’ holiday plus, a competitive pension, the perks of your birthday off and lots more!

Junior Power BI Developer

Grade B

Funky Pigeon, Bristol

Funky Pigeon was acquired by WHSmith in 2010 and we continue to invest to drive accelerated growth in a thriving online business! Funky Pigeon are making a big impact right across the UK currently. With brilliant performance year on year, with more planned growth. It’s a brilliant time to join an innovative, dynamic E-Commerce business!

Are you passionate about business intelligence and are looking for a step into the world of BI? We’re currently looking for a Junior Power BI Developer to join our Funky Pigeon team in Bristol, reporting to our Senior SQL Developer.

What you’ll do

As our Junior Power BI Developer, you will work closely with internal and external resources, to deliver highly efficient queries and code to support the ongoing requirements of the Funky Pigeon business. You’ll deliver well tested, well documented data and reporting solutions in line with the business expectations, promoting careful analysis and clear business requirement definition.

The successful candidate will support the development of our Business Intelligence functions, providing a wide range of reports and data analysis across a wide variety of projects and departments. All of this will be supported by ongoing improvements to our Data Warehouse solutions.

Who we’re looking for

You’ll be a recent graduate with a minimum 2:1 degree in Computer Science, Data Management or Business Intelligence related studies or 1yr + using SQL in a professional setting. You’ll be a driven, articulate and bright individual looking to make a difference and kick start their BI career in a leading online retailer.

Basic SQL experience and an understanding of scripting is essential. Some experience of data warehouse design, ETL, Power BI or AWS Redshift would be advantageous but not essential, but a desire to learn, test yourself and develop are vital!

What will really make you stand out is your aptitude and ability to learn and develop, your engaging communication style and ability to work to pace with conflicting deadlines in a pressurised environment.

Why join us?

You’ll be at of the hub of an incredibly fast-moving function and you’ll be trusted to make decisions that benefit the business. It’s a serious responsibility - which will seriously motivate you. You’ll thrive on the freedom and the chance to use your skills and will be supported with plenty of training and development opportunities. What’s more, you can expect some fab rewards, including an achievable annual bonus, 24 days’ holiday plus, a competitive pension, the perks of your birthday off and lots more!

Customer Technical Support Analyst / Applications & IT Support. Due to an internal promotion, this award-winning software vendor, which grew by 20% last year, seeks a client-focused technical support analyst to work at their dedicated support centre.

The work will utilise your IT and Windows knowledge, providing remote applications support and troubleshooting of the company's products, used by a wide range of major public and private sector organisations across the UK, across a wide breadth of technologies.

Customer IT Support Analyst - The role:

• Broad-based 1st & 2nd line support & incident management to a UK client base. The department is very collaborative and has a 3rd line team for escalations.
• Using a process-driven, diagnostic approach to resolving issues the focus is very much on problem management (e.g. root cause analysis), as opposed to clearing a quick fix. As such, it needs people to have enquiring minds and the desire to learn and develop their problem management skills.

Customer IT Support Analyst - The person:

• Exceptional client interaction and handling skills. A personable nature, lots of integrity, and that extra 'sparkle' that makes for a superb client experience.
• On the technical side, candidates must have come from a similar 'IT' / technical client or user service support position with strong PC skills, and Windows server exposure. Any experience in the following will be useful and could be reflected in the starting salary:

o SQL, with any data knowledge (MySQL)

o Voice - e.g. DPNSS, QSIG, SIP.

o LAN/WAN/Cloud

o Network diagnostics

Customer IT Support Analyst - Summary:

This is a terrific career opportunity to join an agile and creative support team that encourages and fosters growth. Salary £22k - £26k depending on experience. Job offer subject to a security background check. Services advertised by Dupen are those of an Agency.

Customer Technical Support Analyst / Applications & IT Support. Due to an internal promotion, this award-winning software vendor, which grew by 20% last year, seeks a client-focused technical support analyst to work at their dedicated support centre.

The work will utilise your IT and Windows knowledge, providing remote applications support and troubleshooting of the company's products, used by a wide range of major public and private sector organisations across the UK, across a wide breadth of technologies.

Customer IT Support Analyst - The role:

• Broad-based 1st & 2nd line support & incident management to a UK client base. The department is very collaborative and has a 3rd line team for escalations.
• Using a process-driven, diagnostic approach to resolving issues the focus is very much on problem management (e.g. root cause analysis), as opposed to clearing a quick fix. As such, it needs people to have enquiring minds and the desire to learn and develop their problem management skills.

Customer IT Support Analyst - The person:

• Exceptional client interaction and handling skills. A personable nature, lots of integrity, and that extra 'sparkle' that makes for a superb client experience.
• On the technical side, candidates must have come from a similar 'IT' / technical client or user service support position with strong PC skills, and Windows server exposure. Any experience in the following will be useful and could be reflected in the starting salary:

o SQL, with any data knowledge (MySQL)

o Voice - e.g. DPNSS, QSIG, SIP.

o LAN/WAN/Cloud

o Network diagnostics

Customer IT Support Analyst - Summary:

This is a terrific career opportunity to join an agile and creative support team that encourages and fosters growth. Salary £22k - £26k depending on experience. Job offer subject to a security background check. Services advertised by Dupen are those of an Agency.

CRM Executive - Ecommerce - Greater Manchester - Up to £28,000

Calling all CRM and Marketing Executives with a sound knowledge of Email Marketing! Our leading ecommerce client is looking for an experienced CRM Executive to join the team!

The successful candidate will be working for a market leader in a dynamic and exciting team as they are experiencing a stage of rapid growth. In this role, you will have the opportunity to grow and develop your career by using the latest marketing technology, as well as boasting flexible working, casual dress, on-site parking, modern office environment, and wellness programs.

Our client is a multi-award-winning tech business and market leader in ecommerce. With their annual turnover in excess of £130m and a customer base of over 6 million, they have dominated their industry!

Want to work for this great company that also has a huge USA presence?

Roles and Responsibilities of CRM Executive:

• You will help build and maintain customer communications to achieve business-wide strategic goals.
• You will use a data-driven approach to help improve the customer journey, with a particular focus on insight and analysis of the customer lifecycle. We want you to plan, manage and implement campaigns that will increase customer engagement.
• By following the company's test & learn approach across a variety of channels and digital marketing technology solutions, we want you to increase the onboarding, acquisition and retention of customers.
• Be able to use all CRM platforms to implement campaign plans and have a working knowledge of email, SMS, in-app messaging, on-site personalisation and push.
• Working alongside the Senior CRM Manager, you will regularly carry out analysis to review automated campaigns to help understand where improvements can be made, keeping in line with the business’ test and learn approach.
• Plan and launch multi-channel campaigns with the support of the senior CRM manager and continue to monitor the process to look for improvements.
• Ensure all creative is keeping with current branding guidelines to meet campaign objectives by liaising with the marketing and design teams.
• Regularly review competitor CRM activity and promotions.
• Liaise with IT team to produce timely CRM projects that are relevant to customer data.
• Test and implement new IT developments across multiple platforms and websites.

Key Skills and Attributes of CRM Executive:

• Experienced working in a fast-paced and challenging ecommerce environment with a sound understanding of customer privacy considerations.
• Proven track record of CRM performance and knowledge of relevant technologies.
• Understanding of customer lifecycle and segmentation practices.
• Proven knowledge and experience of using customer data and/or behaviour for the improvement of both customer engagement and the customer journey.
• Experienced in planning, testing and managing CRM campaigns using an email marketing platform.
• Experienced using Google Analytics and other data analysis tools as well as a solid understanding of Excel to help gather data to analyse performance and build custom data sets
• Works to drive performance forwards, using KPI’s and objectives that have been set by the wider team.
• Experienced with mobile app messaging and analytics platforms, such as Swrve/Airship.
• Preferable to have knowledge of HTML, SQL, and a working knowledge of Oracle Bronto.
• A general interest in new and emerging tech and how it will impact the customer experience.
• Have a relevant degree i.e. Business Information Technology, Marketing, etc

CRM Executive - Ecommerce - Greater Manchester - Up to £28,000

Calling all CRM and Marketing Executives with a sound knowledge of Email Marketing! Our leading ecommerce client is looking for an experienced CRM Executive to join the team!

The successful candidate will be working for a market leader in a dynamic and exciting team as they are experiencing a stage of rapid growth. In this role, you will have the opportunity to grow and develop your career by using the latest marketing technology, as well as boasting flexible working, casual dress, on-site parking, modern office environment, and wellness programs.

Our client is a multi-award-winning tech business and market leader in ecommerce. With their annual turnover in excess of £130m and a customer base of over 6 million, they have dominated their industry!

Want to work for this great company that also has a huge USA presence?

Roles and Responsibilities of CRM Executive:

• You will help build and maintain customer communications to achieve business-wide strategic goals.
• You will use a data-driven approach to help improve the customer journey, with a particular focus on insight and analysis of the customer lifecycle. We want you to plan, manage and implement campaigns that will increase customer engagement.
• By following the company's test & learn approach across a variety of channels and digital marketing technology solutions, we want you to increase the onboarding, acquisition and retention of customers.
• Be able to use all CRM platforms to implement campaign plans and have a working knowledge of email, SMS, in-app messaging, on-site personalisation and push.
• Working alongside the Senior CRM Manager, you will regularly carry out analysis to review automated campaigns to help understand where improvements can be made, keeping in line with the business’ test and learn approach.
• Plan and launch multi-channel campaigns with the support of the senior CRM manager and continue to monitor the process to look for improvements.
• Ensure all creative is keeping with current branding guidelines to meet campaign objectives by liaising with the marketing and design teams.
• Regularly review competitor CRM activity and promotions.
• Liaise with IT team to produce timely CRM projects that are relevant to customer data.
• Test and implement new IT developments across multiple platforms and websites.

Key Skills and Attributes of CRM Executive:

• Experienced working in a fast-paced and challenging ecommerce environment with a sound understanding of customer privacy considerations.
• Proven track record of CRM performance and knowledge of relevant technologies.
• Understanding of customer lifecycle and segmentation practices.
• Proven knowledge and experience of using customer data and/or behaviour for the improvement of both customer engagement and the customer journey.
• Experienced in planning, testing and managing CRM campaigns using an email marketing platform.
• Experienced using Google Analytics and other data analysis tools as well as a solid understanding of Excel to help gather data to analyse performance and build custom data sets
• Works to drive performance forwards, using KPI’s and objectives that have been set by the wider team.
• Experienced with mobile app messaging and analytics platforms, such as Swrve/Airship.
• Preferable to have knowledge of HTML, SQL, and a working knowledge of Oracle Bronto.
• A general interest in new and emerging tech and how it will impact the customer experience.
• Have a relevant degree i.e. Business Information Technology, Marketing, etc

IT Support Engineer - Server and Network Support - Dry Drayton, Cambridge - around £23,000 - £28,000 p.a.

We are looking for an experienced IT Support Engineer with a strong background supporting the full mix, including Microsoft Server and general Networking. We're looking to add this strength to the team so confidence at this level is important.

This company is a great place to work, with a family feel, everyone looks out for each other and helps you to thrive. Lovely offices, training, progression and a chance to be part of a brilliant team where you can forge a career, not just a job.

We are looking for an experienced IT Support Engineer, able to hit the ground running and support customers quickly. Your background will include Desktop support, Server Support, Networking and of course general helpdesk to more advanced - installing, configuring and maintaining Windows based networks, hardware and software. Exposure to SQL would also be highly beneficial, as well as telephone systems.

This is a great opportunity to take your career forward, in a nurturing environment, where you will be given everything you need to thrive. Hours are 8:00am - 5pm Mon-Thurs and 8am - 4pm Friday, with zero on-call or out of hours.

If you are an experienced IT Support Engineer, looking for a real career opportunity then please apply now or contact Ben Bailey at Prime Appointments for more information and a confidential chat.

Prime Appointments are a proud, family run recruitment business. We are delighted to be exclusively partnered to this impressive business and can provide real insights and guidance to help you through the recruitment process - Recruitment with a personal touch.

IT Support Engineer - Server and Network Support - Dry Drayton, Cambridge - around £23,000 - £28,000 p.a.

We are looking for an experienced IT Support Engineer with a strong background supporting the full mix, including Microsoft Server and general Networking. We're looking to add this strength to the team so confidence at this level is important.

This company is a great place to work, with a family feel, everyone looks out for each other and helps you to thrive. Lovely offices, training, progression and a chance to be part of a brilliant team where you can forge a career, not just a job.

We are looking for an experienced IT Support Engineer, able to hit the ground running and support customers quickly. Your background will include Desktop support, Server Support, Networking and of course general helpdesk to more advanced - installing, configuring and maintaining Windows based networks, hardware and software. Exposure to SQL would also be highly beneficial, as well as telephone systems.

This is a great opportunity to take your career forward, in a nurturing environment, where you will be given everything you need to thrive. Hours are 8:00am - 5pm Mon-Thurs and 8am - 4pm Friday, with zero on-call or out of hours.

If you are an experienced IT Support Engineer, looking for a real career opportunity then please apply now or contact Ben Bailey at Prime Appointments for more information and a confidential chat.

Prime Appointments are a proud, family run recruitment business. We are delighted to be exclusively partnered to this impressive business and can provide real insights and guidance to help you through the recruitment process - Recruitment with a personal touch.