I am currently assisting a steadily growing Managed Service Provider to secure another Field Engineer to add to the team. The company have a great local reputation, we have successfully recruited into their team previously and now they are looking to grow the business even further.

If you are the successful candidate, you will have the opportunity to help support and shape the IT estates of several local businesses, having the chance to be in a customer facing role and the task of creating longlasting business relationships with companies across the region. They generally assist companies with the Microsoft tech stack, so you would have previous experience supporting the following;

Windows 8/10

Office packages

AD

Servers

Exchange

Basic networking

SQL experience desireable

A company van is available for all site visits. It is essential that you have a full clean valid UK driving licence. This is a 2nd/3rd line field engineer, ideally you will have previous experience in a similar role and be happy to travel around East Anglia.

I am currently assisting a steadily growing Managed Service Provider to secure another Field Engineer to add to the team. The company have a great local reputation, we have successfully recruited into their team previously and now they are looking to grow the business even further.

If you are the successful candidate, you will have the opportunity to help support and shape the IT estates of several local businesses, having the chance to be in a customer facing role and the task of creating longlasting business relationships with companies across the region. They generally assist companies with the Microsoft tech stack, so you would have previous experience supporting the following;

Windows 8/10

Office packages

AD

Servers

Exchange

Basic networking

SQL experience desireable

A company van is available for all site visits. It is essential that you have a full clean valid UK driving licence. This is a 2nd/3rd line field engineer, ideally you will have previous experience in a similar role and be happy to travel around East Anglia.

Successful business in Tunbridge Wells is looking for a First-Line IT Support / Developer to join their growing team. You will provide telephone and email support to clients and staff on bespoke software, investigating and fixing issues and making functional changes prior to escalation. Therefore the right person will be able to manage own workload, demonstrate good problem solving and communication skills. Proven ability to troubleshoot issues as well as experience of .Net ASP Webforms, C# and Visual Studio and MySQL essential.

Key responsibilities

• Triage support logs / tickets through Teamworks and update clients and staff on progress as necessary
• Troubleshoot problems arising on a day to day basis and fix these issues / broken code
• Convert HTML form designs in to code
• Monitor, assess and report on application performance, determining what action if any should be taken
• Manage existing web applications and set up new clients
• Assist in software releases
• Escalate technical issues when necessary

Essential skills:

• Good understanding of .Net ASP Webforms
• Experience of C# and Visual Studio
• Knowledge of MySQL (including use of My SQL workbench)

Our client offers a competitive salary, company benefits and an outstanding working environment.

If interested please contact Lisa quoting reference 21248LR.

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Successful business in Tunbridge Wells is looking for a First-Line IT Support / Developer to join their growing team. You will provide telephone and email support to clients and staff on bespoke software, investigating and fixing issues and making functional changes prior to escalation. Therefore the right person will be able to manage own workload, demonstrate good problem solving and communication skills. Proven ability to troubleshoot issues as well as experience of .Net ASP Webforms, C# and Visual Studio and MySQL essential.

Key responsibilities

• Triage support logs / tickets through Teamworks and update clients and staff on progress as necessary
• Troubleshoot problems arising on a day to day basis and fix these issues / broken code
• Convert HTML form designs in to code
• Monitor, assess and report on application performance, determining what action if any should be taken
• Manage existing web applications and set up new clients
• Assist in software releases
• Escalate technical issues when necessary

Essential skills:

• Good understanding of .Net ASP Webforms
• Experience of C# and Visual Studio
• Knowledge of MySQL (including use of My SQL workbench)

Our client offers a competitive salary, company benefits and an outstanding working environment.

If interested please contact Lisa quoting reference 21248LR.

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Job Title: Automation Tester

Location: Solihull, West Midlands

Salary: £28,000 to £30,000 + benefits

Hours of Work: 9.00am to 5.30pm, Monday to Friday

Job Type: Permanent

Job Number: LH9887

To work as part of the QA Team testing new product developments; writing manual and automated tests; identifying and appropriately raising bug/fault tickets; retesting and verifying fixed issues; running regressions - all to ensure the products we release to our customers are of the highest possible quality.

Primary Responsibilities

• Testing new product developments
• Designing, writing and maintaining test cases/regression scripts
• Designing, building and maintaining automated tests
• Retesting and verifying fixes
• Identifying and logging bugs/faults
• Working effectively as part of a team

Personal Specification

Essential

• 1-2 years’ testing experience including building and running automated tests
• Experience working with and testing webservices/APIs
• Excellent time management skills
• Exceptional attention to detail
• Strong verbal and written communication skills; articulate and personable
• Team player with ability to build strong relationships with all staff
• Self-motivated to achieve and to learn new skills
• Thrives on day-to-day challenges
• A broad understanding of common programming languages (such as SQL, XML and HTML) and tools

Desirable

• ISTQB Foundation Level
• Prior experience with RPA (Robotic Process Automation)
• Jira

Competencies

Testing: Level 2- Defines test conditions for given requirements. Designs test cases and creates test scripts and supporting data, working to the specifications provided. Interprets, executes and records test cases in accordance with project test plans. Analyses and reports test activities and results. Identifies and reports issues and risks.

Testing: Level 3 - Reviews requirements and specifications, and defines test conditions. Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes. Analyses and reports test activities and results. Identifies and reports issues and risks associated with own work.

Service Desk and Incident Management: Level 4 (with specific reference to issue-handling as part of testing activities) - Ensures that incidents and requests are handled according to agreed procedures. Ensures that documentation of the supported components is available and in an appropriate form for those providing support. Creates and maintains [test] documentation.

Wilde Associates is working in the capacity of an Employment Agency for this role

Job Title: Automation Tester

Location: Solihull, West Midlands

Salary: £28,000 to £30,000 + benefits

Hours of Work: 9.00am to 5.30pm, Monday to Friday

Job Type: Permanent

Job Number: LH9887

To work as part of the QA Team testing new product developments; writing manual and automated tests; identifying and appropriately raising bug/fault tickets; retesting and verifying fixed issues; running regressions - all to ensure the products we release to our customers are of the highest possible quality.

Primary Responsibilities

• Testing new product developments
• Designing, writing and maintaining test cases/regression scripts
• Designing, building and maintaining automated tests
• Retesting and verifying fixes
• Identifying and logging bugs/faults
• Working effectively as part of a team

Personal Specification

Essential

• 1-2 years’ testing experience including building and running automated tests
• Experience working with and testing webservices/APIs
• Excellent time management skills
• Exceptional attention to detail
• Strong verbal and written communication skills; articulate and personable
• Team player with ability to build strong relationships with all staff
• Self-motivated to achieve and to learn new skills
• Thrives on day-to-day challenges
• A broad understanding of common programming languages (such as SQL, XML and HTML) and tools

Desirable

• ISTQB Foundation Level
• Prior experience with RPA (Robotic Process Automation)
• Jira

Competencies

Testing: Level 2- Defines test conditions for given requirements. Designs test cases and creates test scripts and supporting data, working to the specifications provided. Interprets, executes and records test cases in accordance with project test plans. Analyses and reports test activities and results. Identifies and reports issues and risks.

Testing: Level 3 - Reviews requirements and specifications, and defines test conditions. Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes. Analyses and reports test activities and results. Identifies and reports issues and risks associated with own work.

Service Desk and Incident Management: Level 4 (with specific reference to issue-handling as part of testing activities) - Ensures that incidents and requests are handled according to agreed procedures. Ensures that documentation of the supported components is available and in an appropriate form for those providing support. Creates and maintains [test] documentation.

Wilde Associates is working in the capacity of an Employment Agency for this role

Level 2 Service Desk Engineer

An exciting opportunity has opened for an experienced 2nd line support engineer to join a dynamic and fast paced organisation. The successful candidate will be responsible for providing remote support to several customers, they will have excellent communication skills and be skilled in problem diagnoses and will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.

Role

Job title: Level 2 Service Desk Engineer

Location: Surrey

Hours of work: 37.5 Hours per week Monday to Friday (09.00 - 17.30)

Reporting to: Service Desk Team Leader

Main responsibilities:

• Escalation point for Level 1 engineers
• Aid in the resolution of Major incidents
• Assure regular and timely response based on customer SLAs to email and telephone assistance requests
• Build partnerships with users by regularly demonstrating expertise and professionalism, work with internal and external resources to resolve issues quickly
• Develop and document procedures/technical resolution as part of building a training library, highlighting training requirements for the team
• Monitor, update, escalate and close tickets assigned to personal queue
• Provide detailed technical troubleshooting notes
• Process overflow calls during periods of high demand

Requirements:

Essential:

• At least two years' experience in a similar role
• Ability to listen to a user explain a problem, determine the probable cause and logically take the user through a step-by-step problem determination procedure either in person, over the telephone or IM chat
• Experience working with ticketing systems such as ServiceNow
• Knowledge and understanding of working to defined SLAs and KPIs
• Demonstrable experience with the following technologies.
  • Microsoft Windows Desktop/Server Operating Systems, Microsoft Office Suite 2013/2016, Exchange, Skype for Business, Microsoft Teams, Active Directory, Office 365, SharePoint VMWare vSphere, Microsoft Hyper-V, Citrix, SQL Server, SolarWinds, Microsoft SCCM, Intune, Azure

• Understanding of TCP/IP networking
• Understanding of ITIL workflows and practices covering Incident, Problem, Change and Request Management
• A punctual and thorough work ethic, with astute attention to detail
• Confidence to pursue necessary investigations and apply theories to ensure integrity of data and systems
• Planning and self-organisation ability, demonstrating the ability to prioritise and meet required deadlines

• Excellent verbal and written communication skills with ability to communicate at all levels
• A conscientious team player with high level of self-motivation that knows when to seek guidance and escalate

• Flexible with the ability to change priorities quickly and the capacity to handle multiple tasks in a fast-paced, changing environment, assisting outside working hours on occasion

• Self-starter, able to work independently but also a strong, dependable team player
• Prepared to 'go the extra mile' in delivering service on time and to the highest standards
• Strong emphasis on delivering an excellent customer experience, while working under pressure with urgency, with an ability to communicate professionally to all levels of the business.
• Excellent interpersonal and client-facing skills
• Proven ability to thrive in a busy working environment
• Deadline orientated with the ability to multitask and problem solve
• High levels of accuracy, good numerical ability and reporting skills
• Analytical, a keen eye for detail and intuitive nature, demonstrating the ability to problem solve

Desirable:

• Microsoft certifications
• Qualification in ITIL
• Understanding of ISO 27001 principles

Security Screening

It is a requirement of employment that employees pass a security screening to Baseline Personnel Security Standard.

Level 2 Service Desk Engineer

An exciting opportunity has opened for an experienced 2nd line support engineer to join a dynamic and fast paced organisation. The successful candidate will be responsible for providing remote support to several customers, they will have excellent communication skills and be skilled in problem diagnoses and will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.

Role

Job title: Level 2 Service Desk Engineer

Location: Surrey

Hours of work: 37.5 Hours per week Monday to Friday (09.00 - 17.30)

Reporting to: Service Desk Team Leader

Main responsibilities:

• Escalation point for Level 1 engineers
• Aid in the resolution of Major incidents
• Assure regular and timely response based on customer SLAs to email and telephone assistance requests
• Build partnerships with users by regularly demonstrating expertise and professionalism, work with internal and external resources to resolve issues quickly
• Develop and document procedures/technical resolution as part of building a training library, highlighting training requirements for the team
• Monitor, update, escalate and close tickets assigned to personal queue
• Provide detailed technical troubleshooting notes
• Process overflow calls during periods of high demand

Requirements:

Essential:

• At least two years' experience in a similar role
• Ability to listen to a user explain a problem, determine the probable cause and logically take the user through a step-by-step problem determination procedure either in person, over the telephone or IM chat
• Experience working with ticketing systems such as ServiceNow
• Knowledge and understanding of working to defined SLAs and KPIs
• Demonstrable experience with the following technologies.
  • Microsoft Windows Desktop/Server Operating Systems, Microsoft Office Suite 2013/2016, Exchange, Skype for Business, Microsoft Teams, Active Directory, Office 365, SharePoint VMWare vSphere, Microsoft Hyper-V, Citrix, SQL Server, SolarWinds, Microsoft SCCM, Intune, Azure

• Understanding of TCP/IP networking
• Understanding of ITIL workflows and practices covering Incident, Problem, Change and Request Management
• A punctual and thorough work ethic, with astute attention to detail
• Confidence to pursue necessary investigations and apply theories to ensure integrity of data and systems
• Planning and self-organisation ability, demonstrating the ability to prioritise and meet required deadlines

• Excellent verbal and written communication skills with ability to communicate at all levels
• A conscientious team player with high level of self-motivation that knows when to seek guidance and escalate

• Flexible with the ability to change priorities quickly and the capacity to handle multiple tasks in a fast-paced, changing environment, assisting outside working hours on occasion

• Self-starter, able to work independently but also a strong, dependable team player
• Prepared to 'go the extra mile' in delivering service on time and to the highest standards
• Strong emphasis on delivering an excellent customer experience, while working under pressure with urgency, with an ability to communicate professionally to all levels of the business.
• Excellent interpersonal and client-facing skills
• Proven ability to thrive in a busy working environment
• Deadline orientated with the ability to multitask and problem solve
• High levels of accuracy, good numerical ability and reporting skills
• Analytical, a keen eye for detail and intuitive nature, demonstrating the ability to problem solve

Desirable:

• Microsoft certifications
• Qualification in ITIL
• Understanding of ISO 27001 principles

Security Screening

It is a requirement of employment that employees pass a security screening to Baseline Personnel Security Standard.

.NET Developer - Global Fitness Movement - Derby

(Tech stack: .NET Developer, ASP.NET MVC, C#, .NET Core, Angular 6, Web API 2, Microservices, .NET Developer, Urgent)

Born in 2012 in California, our client began development on an app and website that made finding and booking classes effortless for fitness goers across the state. The company is now changing how people live their lives, bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe. They believe that being active is the key to living a happy and healthy life. Our client is now active in over 15 countries and continues rapid growth on a yearly basis.

It takes a team to make things happen and this team includes some of the most talented .NET Developer in the industry. They don't just have the best developers - but also the best karaoke stars, community activists and amateur chefs. Together, they are making the world an active place, which makes every day pretty damn gratifying.

They are looking for .NET Developer with excellent knowledge of object orientated development principles and technologies such as: .NET, ASP.NET MVC, C# and SQL Server. You'll receive expert training on the latest technologies including: .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery and Node.JS.

All positions come with the following benefits:

• Annual bonus.
• Free medical, dental and vision coverage.
• Flexible work hours.
• £5,000 training allowance.
• Healthy (and unhealthy) snacks.
• Charitable giving programs.
• Casual dress - fitness wear encouraged!
• Team classes, events and happy hours.

There is no 'I' in team. By working with talented individuals and developing upon innovative ideas, the team continues to succeed and grow. They are a global movement with big plans for the future. It's an incredible opportunity so if you're interested, act and apply today!

Location: Derby

Salary: £28 - £50k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(.NET Developer, ASP.NET MVC, C# C#.NET, dot NET, Web Application Development, .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery, Node.JS., Analyst Programmer, Engineer, Architect, Consultant, .NET Developer)

.NET Developer - Global Fitness Movement - Derby

(Tech stack: .NET Developer, ASP.NET MVC, C#, .NET Core, Angular 6, Web API 2, Microservices, .NET Developer, Urgent)

Born in 2012 in California, our client began development on an app and website that made finding and booking classes effortless for fitness goers across the state. The company is now changing how people live their lives, bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe. They believe that being active is the key to living a happy and healthy life. Our client is now active in over 15 countries and continues rapid growth on a yearly basis.

It takes a team to make things happen and this team includes some of the most talented .NET Developer in the industry. They don't just have the best developers - but also the best karaoke stars, community activists and amateur chefs. Together, they are making the world an active place, which makes every day pretty damn gratifying.

They are looking for .NET Developer with excellent knowledge of object orientated development principles and technologies such as: .NET, ASP.NET MVC, C# and SQL Server. You'll receive expert training on the latest technologies including: .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery and Node.JS.

All positions come with the following benefits:

• Annual bonus.
• Free medical, dental and vision coverage.
• Flexible work hours.
• £5,000 training allowance.
• Healthy (and unhealthy) snacks.
• Charitable giving programs.
• Casual dress - fitness wear encouraged!
• Team classes, events and happy hours.

There is no 'I' in team. By working with talented individuals and developing upon innovative ideas, the team continues to succeed and grow. They are a global movement with big plans for the future. It's an incredible opportunity so if you're interested, act and apply today!

Location: Derby

Salary: £28 - £50k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(.NET Developer, ASP.NET MVC, C# C#.NET, dot NET, Web Application Development, .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery, Node.JS., Analyst Programmer, Engineer, Architect, Consultant, .NET Developer)