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The Trades Union Congress (TUC) exists to make the working world a better place for everyone. We bring together more than 5.5 million working people who make up our 48 member unions. We support unions to grow and thrive, and we stand up for everyone who works for a living. Join us.
Digital Campaigns and Organising Project Leader
Job Ref: CCD.07.20
Grade/salary: grade 6. £40,680.64 including London weighting
Contract/Hours: Permanent, 35 hours per week – happy to talk flexible working
Location: Based in Congress House, London WC1B 3LS
The TUC is looking for a brilliant specialist to lead projects in IT for union organising and campaigning, to manage our digital campaign products and activities for unions, and to support the TUC’s affiliate unions in running new digital change projects.
Key job tasks
- Coordinate and oversee the implementation and development of the TUC’s Megaphone digital platform for devolved union campaigning and organising.
- Create and support a regular series of digital campaigns using the platform, in partnership with clients, including senior officials, from TUC affiliate unions and other organisations.
- Ensure the reliable operation of the platform and other TUC IT systems for campaigning and organising, including managing the work of suppliers providing technical support.
- Plan and implement the next stages of the digital platform’s development, including commissioning and managing the work of IT systems and development suppliers, and identifying software required for additional functionality, review actions and amend plans as necessary.
- Support and train staff in affiliate unions to contribute to the digital platform and build their capacity in related areas of digital campaigns and organising.
- Project manage digital change and IT pilots with affiliate unions, as part of the Digital Lab project.
- Develop a programme of digital campaign ideas for the TUC and work with colleagues to prepare project plans.
- Deliver digital campaigning activities, including creating actions, writing emails and promoting campaigns online and on social media.
- Advocate for supporter data rights in the organisation, and devise processes to ensure compliance with GDPR for all the TUC’s digital campaign activities.
- Monitor budgets, timescales and progress in developing the platform and pilots, and evaluate the success of digital campaigns and IT for organising initiatives. Present reports to senior management and clients in affiliate unions.
- Contribute to the development of the TUC’s digital presence, supporting content production for tuc.org.uk and other new digital products.
- Participate in cross-departmental project teams to deliver campaigns, and ensure staff teams across the TUC are kept informed of campaigns activity
Essential experience
- Experience of digital campaigning, especially in successfully managing devolved petitioning and action IT systems such as ControlShift.
- Experience of digital union organising and working with workers and their unions to plan and deliver digital campaigns and projects.
- Experience of training staff and volunteers to make use of digital campaigns, IT tools for organising and digital communications methods.
- Experience of managing digital transformation projects and working with IT suppliers and developers.
- Experience of conducting privacy and data risk assessments for campaign work and IT systems, to comply with the GDPR.
Essential skills and knowledge
- Strong skills in the use of CRM systems for campaigning organisations and online campaigning toolkits.
- Knowledge of best practice in writing mobilisation-focused emails and online content.
- Ability to directly create new interactive campaign tools where needed and integrate them with our systems.
- Strong skills in the use of IT for organising and in grassroots organising work.
- Digital content creations skills, including using social media and website management.
- Analytical skills to optimise the impact of work and IT systems, and to compile and present reports to management and union clients.
- Knowledge of using data to improve engagement with digital campaigns and content, in full compliance with the GDPR.
- Knowledge and understanding of trade unions and union organising.
- A strong understanding of good practice in digital transformation.
- A strong understanding of current best practice in digital campaigns.
For a list of desirable experience, skills and knowledge please download the application pack.
You should be able to live within daily commuting distance of Congress House and be flexible to undertake occasional evening and weekend duties, including some overnight stays (with appropriate notice).
We welcome applications from any candidate but are particularly keen to receive applications from black and minority ethnic (BME) candidates, who are underrepresented at this grade in the TUC. If you are from a BME group and you’re interested in the post, we would be happy to brief you at an evening session on Wednesday, 11th March 2020, at Congress House, Great Russell Street, London WC1B 3LS. If you’d like to attend the briefing session, please email by 12 noon on Monday, 9th March 2020. You do not need to attend the briefing session to apply.
The closing date for completed applications for this post is 12 noon, Wednesday, 1st April 2020 and interviews will be on Friday, 3rd April 2020.
TUC staff enjoy a good benefits package including final salary pension scheme and other benefits. The TUC values a diverse workforce and welcomes applications from all sections of the community and from within and outside of the trade union movement.
For an application pack, please visit our website via the apply button.