Our client is a leading and long-established Fintech / Financial Services vendor who counts the world’s leading investment banks and hedge funds amongst their clients. Due to continued organic growth, the need has arisen to hire an additional Application Support Production Engineer to complement their existing team. 

The tech stack consists of Linux, Apache, and MySQL with the core of the system coded in OO Perl. You will be fully trained to understand the bespoke applications and business in depth.

You will be working on 2nd and 3rd line support issues, production issues and client integrations tickets, increasing your technical and business skills. You will be able to work with our software’s base code, test and release your code and system changes to Production.

The applications delivering the services have significant server-based data processing components and a behind-the-scenes data gateway systems. Our services are delivered over the internet, via an interactive user interface.

This is a unique opportunity to join a relatively small company at the point where an Application and Production Support Analyst is required to help the team grow more and handle more complicated and advanced production issues and tickets. You will guide and help other Support members to increase their skills and improve the overall performance and knowledge of the team.

As the company and client services grow, more and new Products are handed over from Development to Support. You will be responsible for understanding and transferring the knowledge to the rest of the team. For existing products already handed over to Support, you will be responsible for creating any missing documentation, fill out any gaps in the knowledge of

these Products and train the other Support member to increase the level of Support the team can currently provide. This role will give you the opportunity to go one step further in your career and become an expert in the Support field, becoming the go to person for production resolution. You will work closely with the development teams to understand in depth the products they have built.

KEY RESPONSIBILITIES: Application Support Engineer Fintech

•Be able to investigate and resolve complex level 2 and 3 Production issues impacting internal systems and clients

•Work independently, prioritise and handoff if necessary, to other teams

•Triage tickets to the rest of the Support team based on complexity

•Report common issues, analyse the root cause and prevent them from reoccurring, ideally with minimum interaction from the development team

•Responsive on time to internal and external client queries and support level 1,2 and 3 tickets

•Enjoy working within a team, taking ownership, guiding the rest of support team

•Work independently on boarding of new services for new and existing clients

•Updating system configuration across environments

•Automate whenever possible

•Take initiative, propose solutions, permanently fix recurring issues

•Discuss resolution with other team members to increase the knowledge and skills of the team

•Suggesting improvements to the production service, team effectiveness and work on making the improvements happen

•Use the in-house-built monitoring system, understand in depth how it works and work in resolving any issue that may appear

•Make improvements to existing alerts or add new alerts by making changes to the monitoring system’s base code and configuration

•Identify data in the database or other parts of the system that should be regularly monitored to ensure uninterrupted service for clients

•Improve the level of support the team can currently provide in currently supported Products

•Ensure new Products are handed over to Support efficiently with enough documentation and monitoring

•Participate in Client Service and Technology meetings

•Handle production incidents and problem management activities related to an incident

•Chair incident review meetings, propose action points or discuss with other developers and products owners mutually agreed action points

•Follow up on the agreed actions of incidents or even resolve them with minimum help from the development team

•Take ownership of various task of the Support team and provide regular updates to the Tech Support Lead

•Discuss with the Tech Support Lead possible improvements in day to day work, efficiency and effectiveness

•Work closely with the Tech Support Lead and sharing responsibilities whenever necessary

•Coordinate regular DC failover tests, report any issues may appear and ensure they are resolved on time

KEY SKILLS / EXPERIENCE REQUIRED: Application Support Engineer Fintech

•Very good Unix/Linux, SQL knowledge to be able to work on daily Production issues

•Ability to apply previous support experience in a fast-paced environment

•Highly motivated, punctual, organised, responsible

•Able to troubleshoot and resolve complex problems

•Ability to understand quickly and in-depth big complex systems

•Able to prioritise and triage support issues and tickets based on complexity

•Ability to guide and train the support team and communicate effectively, especially during incidents

•Strong communication skills, including the ability to liaise with developers, client service, technical contacts at clients and to provide telephone & e-mail support to end users

•Able to gather technical or business knowledge from various development and business teams, document them, understand them in depth and transfer this knowledge to the rest of the Support team

•Knowledge of encryption protocols, tools and browser security

•Minimum technical training required to be able to support our systems

•Self-motivated

•Confident contacting clients

•Knowledge of file transfer protocols (i.e. FTP/SFTP)

•Experience with networking and firewalls

•Previous experience in monitoring tools

DESIRABLE SKILLS: Application Support Engineer Fintech

•Development experience

•Perl programming knowledge

•Business knowledge of financial products

•Message MQ, Kafka, JVM, Scala

Application Support Production Engineer 

Our client is a leading and long-established Fintech / Financial Services vendor who counts the world’s leading investment banks and hedge funds amongst their clients. Due to continued organic growth, the need has arisen to hire an additional Application Support Production Engineer to complement their existing team. 

The tech stack consists of Linux, Apache, and MySQL with the core of the system coded in OO Perl. You will be fully trained to understand the bespoke applications and business in depth.

You will be working on 2nd and 3rd line support issues, production issues and client integrations tickets, increasing your technical and business skills. You will be able to work with our software’s base code, test and release your code and system changes to Production.

The applications delivering the services have significant server-based data processing components and a behind-the-scenes data gateway systems. Our services are delivered over the internet, via an interactive user interface.

This is a unique opportunity to join a relatively small company at the point where an Application and Production Support Analyst is required to help the team grow more and handle more complicated and advanced production issues and tickets. You will guide and help other Support members to increase their skills and improve the overall performance and knowledge of the team.

As the company and client services grow, more and new Products are handed over from Development to Support. You will be responsible for understanding and transferring the knowledge to the rest of the team. For existing products already handed over to Support, you will be responsible for creating any missing documentation, fill out any gaps in the knowledge of

these Products and train the other Support member to increase the level of Support the team can currently provide. This role will give you the opportunity to go one step further in your career and become an expert in the Support field, becoming the go to person for production resolution. You will work closely with the development teams to understand in depth the products they have built.

KEY RESPONSIBILITIES: Application Support Engineer Fintech

•Be able to investigate and resolve complex level 2 and 3 Production issues impacting internal systems and clients

•Work independently, prioritise and handoff if necessary, to other teams

•Triage tickets to the rest of the Support team based on complexity

•Report common issues, analyse the root cause and prevent them from reoccurring, ideally with minimum interaction from the development team

•Responsive on time to internal and external client queries and support level 1,2 and 3 tickets

•Enjoy working within a team, taking ownership, guiding the rest of support team

•Work independently on boarding of new services for new and existing clients

•Updating system configuration across environments

•Automate whenever possible

•Take initiative, propose solutions, permanently fix recurring issues

•Discuss resolution with other team members to increase the knowledge and skills of the team

•Suggesting improvements to the production service, team effectiveness and work on making the improvements happen

•Use the in-house-built monitoring system, understand in depth how it works and work in resolving any issue that may appear

•Make improvements to existing alerts or add new alerts by making changes to the monitoring system’s base code and configuration

•Identify data in the database or other parts of the system that should be regularly monitored to ensure uninterrupted service for clients

•Improve the level of support the team can currently provide in currently supported Products

•Ensure new Products are handed over to Support efficiently with enough documentation and monitoring

•Participate in Client Service and Technology meetings

•Handle production incidents and problem management activities related to an incident

•Chair incident review meetings, propose action points or discuss with other developers and products owners mutually agreed action points

•Follow up on the agreed actions of incidents or even resolve them with minimum help from the development team

•Take ownership of various task of the Support team and provide regular updates to the Tech Support Lead

•Discuss with the Tech Support Lead possible improvements in day to day work, efficiency and effectiveness

•Work closely with the Tech Support Lead and sharing responsibilities whenever necessary

•Coordinate regular DC failover tests, report any issues may appear and ensure they are resolved on time

KEY SKILLS / EXPERIENCE REQUIRED: Application Support Engineer Fintech

•Very good Unix/Linux, SQL knowledge to be able to work on daily Production issues

•Ability to apply previous support experience in a fast-paced environment

•Highly motivated, punctual, organised, responsible

•Able to troubleshoot and resolve complex problems

•Ability to understand quickly and in-depth big complex systems

•Able to prioritise and triage support issues and tickets based on complexity

•Ability to guide and train the support team and communicate effectively, especially during incidents

•Strong communication skills, including the ability to liaise with developers, client service, technical contacts at clients and to provide telephone & e-mail support to end users

•Able to gather technical or business knowledge from various development and business teams, document them, understand them in depth and transfer this knowledge to the rest of the Support team

•Knowledge of encryption protocols, tools and browser security

•Minimum technical training required to be able to support our systems

•Self-motivated

•Confident contacting clients

•Knowledge of file transfer protocols (i.e. FTP/SFTP)

•Experience with networking and firewalls

•Previous experience in monitoring tools

DESIRABLE SKILLS: Application Support Engineer Fintech

•Development experience

•Perl programming knowledge

•Business knowledge of financial products

•Message MQ, Kafka, JVM, Scala

Application Support Production Engineer 

DevOps Engineer - AWS, Linux - Old Street - Video

I am working with a video conferencing technology company that is the leader in their field having come out of Silicon Valley and expanded internationally. They have a strong team in London which you will be joining as it is looking to grow to meet the extra demand that they have seen.

You will be a person who thrives as part of a team and wants to build skills in AWS, containerisation and IaC as this is the direction they are going in their technology stack.

Essential Skills:

• Strong AWS skills including its wider services.
• Good knowledge of open source software and are comfortable interacting through the command line.
• Has worked with a scripting language such as Shell, Bash, Ruby or Python for automation.
• Has worked with CI/CD tools. While the specific tool is not important, knowledge of the concepts and expereince implementing them is key.

Nice to haves:

• Knowledge of IaC either in Cloudformation or Terraform.
• Has worked with containers such as Docker and ECS.

I am looking to find an engineer ASAP for the team as they have important projects in the pipeline so please do APPLY NOW if interested!

DevOps Engineer - AWS, Linux - Old Street - Video

DevOps Engineer - AWS, Linux - Old Street - Video

I am working with a video conferencing technology company that is the leader in their field having come out of Silicon Valley and expanded internationally. They have a strong team in London which you will be joining as it is looking to grow to meet the extra demand that they have seen.

You will be a person who thrives as part of a team and wants to build skills in AWS, containerisation and IaC as this is the direction they are going in their technology stack.

Essential Skills:

• Strong AWS skills including its wider services.
• Good knowledge of open source software and are comfortable interacting through the command line.
• Has worked with a scripting language such as Shell, Bash, Ruby or Python for automation.
• Has worked with CI/CD tools. While the specific tool is not important, knowledge of the concepts and expereince implementing them is key.

Nice to haves:

• Knowledge of IaC either in Cloudformation or Terraform.
• Has worked with containers such as Docker and ECS.

I am looking to find an engineer ASAP for the team as they have important projects in the pipeline so please do APPLY NOW if interested!

DevOps Engineer - AWS, Linux - Old Street - Video

A fantastic opportunity for a Machine Learning Developer working onsite with a leading international bank, on an initial 6-month fixed term contract.

This position is part of the Advanced Analytics (AA) team involved in the design, implementation and performance monitoring of predictive analytics tools and is based within Group Risk Analytics, Regulatory Compliance (GRA RC) function. As part of the AA team you will be involved in designing end-to-end predictive analytics solutions, developing data platforms, build Machine Learning models (supervised, unsupervised, reinforced and evolutionary algos) and create software products to deploy these solutions within Regulatory Compliance framework.

Responsibilities:

• Work closely with Data Scientists for development of predictive analytics tools, their prototyping and implementation
• Create Data Platform for Advanced Analytics teams to enable them in creating of end-to-end automation and AI capabilities
• Experienced in integrating multiple heterogeneous systems. Dealt with variety of languages and tools (e.g. scripting languages)
• Package AI/ML solutions developed by Advanced Analytics using docker/Kubernetes and host them as microservices on cloud (GCP/AWS)
• Develop CI/CD pipeline on both GCP and AWS infrastructure
• Create ETL script for sourcing and connecting data from structured and unstructured database
• Integrate new data management technologies and software engineering tools into existing structures
• Data Implementation Checks and Data Quality Assurance
• Conduct UAT to ensure error handling and user experience
• Development of bespoke solutions and tools to enhance the effectiveness and efficiency of surveillance within Regulatory Compliance
• Document data architecture designs and associated platform development tasks
• Formally present platform requirements to IT and other relevant stakeholders
• Adhere with all the applicable compliance policies (Data security policy, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, relevant regulatory guidelines etc.) and the bank’s business standards as applicable.
• Lead projects and initiatives including supervision and mentoring of team members

Experience required

• Post Graduate qualifications in Software Engineering, Statistics, Applied Mathematics, Econometrics, Electronic Engineering or any other relevant quantitative discipline;
• At least 5 years of experience of working in relevant Software Engineering or Analytics field. Experience within Financial Services highly desirable.
• Strong experience in creating infrastructure platforms for Machine Learning based solutions, experience in developing end-to-end solutions and deploying them. Experience in creating web services. Some experience in front-end development would be a plus.
• Experience with Google Cloud Platform and services like: BigQuery, Dataprep, Dataflow, Dialogue flow, Spanner, Dataproc, Cloud ML Engine, Kubernetes, Cloud Datastore and experience with equivalent services on AWS.
• Knowledge of database architectures, ETL scripting for Hadoop-based technologies (e.g MapReduce, Hive and Pig), SQL-based technologies (e.g. PostgreSQL and MySQL) and NoSQL technologies (e.g. Cassandra and MongoDB).
• Familiarity with data ingestion tools (Flume, Kafka, Sqoop, Storm) and data analysis tools such as Spark, ML flow, etc.
• Experience with some of the ML libraries would be an added value. Interest in Natural Language Processing and text analysis.
• Strong experience in at least two of the following: Python, Java, C/C++, Matlab, SAS, R relevant data visualisation tools;
• Very good knowledge of Linux
• Experience in Terraform highly desired.
• Experience with designing microservices and APIs, experience in serverless architectures
• Good understanding of trading cycles for financial instruments

A fantastic opportunity for a Machine Learning Developer working onsite with a leading international bank, on an initial 6-month fixed term contract.

This position is part of the Advanced Analytics (AA) team involved in the design, implementation and performance monitoring of predictive analytics tools and is based within Group Risk Analytics, Regulatory Compliance (GRA RC) function. As part of the AA team you will be involved in designing end-to-end predictive analytics solutions, developing data platforms, build Machine Learning models (supervised, unsupervised, reinforced and evolutionary algos) and create software products to deploy these solutions within Regulatory Compliance framework.

Responsibilities:

• Work closely with Data Scientists for development of predictive analytics tools, their prototyping and implementation
• Create Data Platform for Advanced Analytics teams to enable them in creating of end-to-end automation and AI capabilities
• Experienced in integrating multiple heterogeneous systems. Dealt with variety of languages and tools (e.g. scripting languages)
• Package AI/ML solutions developed by Advanced Analytics using docker/Kubernetes and host them as microservices on cloud (GCP/AWS)
• Develop CI/CD pipeline on both GCP and AWS infrastructure
• Create ETL script for sourcing and connecting data from structured and unstructured database
• Integrate new data management technologies and software engineering tools into existing structures
• Data Implementation Checks and Data Quality Assurance
• Conduct UAT to ensure error handling and user experience
• Development of bespoke solutions and tools to enhance the effectiveness and efficiency of surveillance within Regulatory Compliance
• Document data architecture designs and associated platform development tasks
• Formally present platform requirements to IT and other relevant stakeholders
• Adhere with all the applicable compliance policies (Data security policy, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, relevant regulatory guidelines etc.) and the bank’s business standards as applicable.
• Lead projects and initiatives including supervision and mentoring of team members

Experience required

• Post Graduate qualifications in Software Engineering, Statistics, Applied Mathematics, Econometrics, Electronic Engineering or any other relevant quantitative discipline;
• At least 5 years of experience of working in relevant Software Engineering or Analytics field. Experience within Financial Services highly desirable.
• Strong experience in creating infrastructure platforms for Machine Learning based solutions, experience in developing end-to-end solutions and deploying them. Experience in creating web services. Some experience in front-end development would be a plus.
• Experience with Google Cloud Platform and services like: BigQuery, Dataprep, Dataflow, Dialogue flow, Spanner, Dataproc, Cloud ML Engine, Kubernetes, Cloud Datastore and experience with equivalent services on AWS.
• Knowledge of database architectures, ETL scripting for Hadoop-based technologies (e.g MapReduce, Hive and Pig), SQL-based technologies (e.g. PostgreSQL and MySQL) and NoSQL technologies (e.g. Cassandra and MongoDB).
• Familiarity with data ingestion tools (Flume, Kafka, Sqoop, Storm) and data analysis tools such as Spark, ML flow, etc.
• Experience with some of the ML libraries would be an added value. Interest in Natural Language Processing and text analysis.
• Strong experience in at least two of the following: Python, Java, C/C++, Matlab, SAS, R relevant data visualisation tools;
• Very good knowledge of Linux
• Experience in Terraform highly desired.
• Experience with designing microservices and APIs, experience in serverless architectures
• Good understanding of trading cycles for financial instruments

Software Developer (Python)
Bath
£30,000-£40,000 + Progression + Training + 33 Days Holiday + Health Care + Dental

Excellent opportunity for a Python Developer to join a multi-national, multi-billion-pound organisation offering varied and interesting work, large amounts of training and clear & structured progression avenues.

This company are growing rapidly at the moment. Due to large amounts of investment from their parent company, they are looking to increase the amount of developers within their engineering teams, to help them meet the ambition and potential they have for their products.

You will work as part of a team to plan, design, design, and occasionally test, Python-based web Solutions on a Linux OS. You will also use (receiving training where necessary) C, C++, REACT, JavaScript, Bash and many others. You will be office based in Central Bath, a 10-minute walk from Bath Spa train station, Monday to Friday, 9am-5pm.

The ideal candidate will be confident on Python and Linux, and have some commercial experience with both. A degree in Computer Science or similar is also required. Any other languages such as C, C++, JavaScript etc. would be beneficial but aren't essential.

This is a fantastic opportunity to progress your career in a company dedicated to development and growth of its's staff, an interesting and varied day to day task, and clear and defined progression opportunities.

The Role:
*Developing web-based solutions using Python
*Working as part of a team consisting of both graduates and more experienced developers
*Developing with: Python, C, C++, REACT, JavaScript, Bash and many others, on a Linux OS
*Office based in Central Bath, Monday to Friday, 9am-5pm

The Person:
*Confident on both Python and Linux and has commercial experience
*A degree in Computer Science or similar
*Any experience with C, C++, JavaScript or any other languages would be beneficial but not essential

Reference Number: RTR91688A

Software Developer (Python)
Bath
£30,000-£40,000 + Progression + Training + 33 Days Holiday + Health Care + Dental

Excellent opportunity for a Python Developer to join a multi-national, multi-billion-pound organisation offering varied and interesting work, large amounts of training and clear & structured progression avenues.

This company are growing rapidly at the moment. Due to large amounts of investment from their parent company, they are looking to increase the amount of developers within their engineering teams, to help them meet the ambition and potential they have for their products.

You will work as part of a team to plan, design, design, and occasionally test, Python-based web Solutions on a Linux OS. You will also use (receiving training where necessary) C, C++, REACT, JavaScript, Bash and many others. You will be office based in Central Bath, a 10-minute walk from Bath Spa train station, Monday to Friday, 9am-5pm.

The ideal candidate will be confident on Python and Linux, and have some commercial experience with both. A degree in Computer Science or similar is also required. Any other languages such as C, C++, JavaScript etc. would be beneficial but aren't essential.

This is a fantastic opportunity to progress your career in a company dedicated to development and growth of its's staff, an interesting and varied day to day task, and clear and defined progression opportunities.

The Role:
*Developing web-based solutions using Python
*Working as part of a team consisting of both graduates and more experienced developers
*Developing with: Python, C, C++, REACT, JavaScript, Bash and many others, on a Linux OS
*Office based in Central Bath, Monday to Friday, 9am-5pm

The Person:
*Confident on both Python and Linux and has commercial experience
*A degree in Computer Science or similar
*Any experience with C, C++, JavaScript or any other languages would be beneficial but not essential

Reference Number: RTR91688A

Embedded Software Engineer - C / Linux - the opportunity

Our client is recognised as a leader in wireless networking technology, working with major Service Providers globally to provide leading-edge WiFi solutions.

This role sits in a small, talented team focused on a major, high-profile customer. The team develops and integrates software solutions for demanding wireless mesh network solutions. The role involves working closely with the customer, chipset vendor and other OEM's and is a technically challenging role with heavy integration and troubleshooting work in a multi-vendor environment.

We need candidates skilled in developing software in C in embedded Linux environments, with an understand of networking. If you've delivered software into large Service Provider environments, all the better, and any specific experience of Wireless - especially WiFi - would be a definite benefit.

You'll also need excellent communication and teamworking skills, as the role involves close and frequent interaction with technical teams from the end customer.

Embedded Software Engineer - Duties

• Development and integration of wireless software solutions

• In-depth problem analysis and troubleshooting

• Customisation of solutions for various platforms

• Working across internal teams, customers and partners

• Effective communication and documentation

• Support of testing activities

Embedded Software Engineer - Requirements

• Strong development skills in Embedded C

• Experience of embedded Linux platforms

• Knowledge of networking (wireless a plus)

• Scripting (e.g. Bash, Python)

• Experience of source control (Git, SVN)

Embedded Software Engineer - C / Linux - the opportunity

Our client is recognised as a leader in wireless networking technology, working with major Service Providers globally to provide leading-edge WiFi solutions.

This role sits in a small, talented team focused on a major, high-profile customer. The team develops and integrates software solutions for demanding wireless mesh network solutions. The role involves working closely with the customer, chipset vendor and other OEM's and is a technically challenging role with heavy integration and troubleshooting work in a multi-vendor environment.

We need candidates skilled in developing software in C in embedded Linux environments, with an understand of networking. If you've delivered software into large Service Provider environments, all the better, and any specific experience of Wireless - especially WiFi - would be a definite benefit.

You'll also need excellent communication and teamworking skills, as the role involves close and frequent interaction with technical teams from the end customer.

Embedded Software Engineer - Duties

• Development and integration of wireless software solutions

• In-depth problem analysis and troubleshooting

• Customisation of solutions for various platforms

• Working across internal teams, customers and partners

• Effective communication and documentation

• Support of testing activities

Embedded Software Engineer - Requirements

• Strong development skills in Embedded C

• Experience of embedded Linux platforms

• Knowledge of networking (wireless a plus)

• Scripting (e.g. Bash, Python)

• Experience of source control (Git, SVN)