The Infrastructure Technology Lead Analyst is an intermediate level role with a knowledge in DevOps & Automation skillset with knowledge of PaaS,  Container Runtime environments (Docker, CoreOS), orchestration and operational tools (Kubernetes, OpenShift), configuration management and automation tools (Ansible, Chef), including how to build, deploy, operate and support applications in an enterprise cloud environment.

Responsibilities:

• Supporting Build and Operational functions in Continuous Integration/Deployment, Provisioning, Orchestration, Configuration Management and Monitoring
• Identify opportunities to automate manual tasks to reduce inefficiency utilizing configuration management tools ie Ansible, Chef, etc
• Effectively handle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters
• Planning and execution of regular maintenance activities to continuously increase efficiency and scalability and improve speed of deployment
• Work effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadership
• Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
• Provide Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
• Provide technical/strategic direction to team members
• Review requirement documents, define hardware requirements and update processes and procedures as necessary
• Ensure ongoing compliance with regulatory requirements
• Responsible for applications dealing with the overall operating system
• Conduct project related research
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
• Understanding of how specialization within area contributes to the business and of competitors' products and services
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Ability to work with virtual / in-person teams, and work under pressure / to a deadline
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to communicate technical concepts to non-technical audience

Knowledge/Skillset Required:

• Proficient in setting up PaaS and provision on-demand containerized environments
• Experience with Docker and container orchestration technologies like kubernetes, Openshift etc
• Experience with configuration management tools like Ansible, Chef, Terraform, Helm etc
• Working knowledge on Kubernetes and key components around container orchestration including Container lifecycle, pods, services, controllers, API, storage, security, networking, load balancing
• Familiarity with build and source code repository tools: GitHub, bitbucket
• Experience with CI-CD tools like Jenkins, Artifactory,
• Knowledge in Virtualization, Disaster recovery, backup and security processes and setting up HA/Cluster enabled services
• Familiarity with restful API’s and tools such as NGINX, Apache/Tomcat
• Understanding of container runtime application methodologies such as micro-services, capacity management, self-healing, and de-coupling of components
• Good understanding of TCP/IP networking including DNS, Proxy, Load balancing, DMZ, Ports
• Some experience with automating infrastructure and system tasks using a scripting language(Python, Bash, Ruby, etc)
• Strong knowledge in Linux and experience supporting and troubleshooting OS and application issues

• Experience and knowledge with VMware clustered technologies (high availability, DRS, VMFS, Vmotion, V2V migrations, snapshots, templates)

• Working knowledge of IaaS, PaaS, and SaaS cloud architectures and the capabilities and challenges involved with their implementation in cloud environment

• Preferred RHCE level knowledge of Linux administration with working experience

• Preferred knowledge in one or more languages (Python/Ruby/Go)

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.

The Infrastructure Technology Lead Analyst is an intermediate level role with a knowledge in DevOps & Automation skillset with knowledge of PaaS,  Container Runtime environments (Docker, CoreOS), orchestration and operational tools (Kubernetes, OpenShift), configuration management and automation tools (Ansible, Chef), including how to build, deploy, operate and support applications in an enterprise cloud environment.

Responsibilities:

• Supporting Build and Operational functions in Continuous Integration/Deployment, Provisioning, Orchestration, Configuration Management and Monitoring
• Identify opportunities to automate manual tasks to reduce inefficiency utilizing configuration management tools ie Ansible, Chef, etc
• Effectively handle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters
• Planning and execution of regular maintenance activities to continuously increase efficiency and scalability and improve speed of deployment
• Work effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadership
• Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
• Provide Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
• Provide technical/strategic direction to team members
• Review requirement documents, define hardware requirements and update processes and procedures as necessary
• Ensure ongoing compliance with regulatory requirements
• Responsible for applications dealing with the overall operating system
• Conduct project related research
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
• Understanding of how specialization within area contributes to the business and of competitors' products and services
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Ability to work with virtual / in-person teams, and work under pressure / to a deadline
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to communicate technical concepts to non-technical audience

Knowledge/Skillset Required:

• Proficient in setting up PaaS and provision on-demand containerized environments
• Experience with Docker and container orchestration technologies like kubernetes, Openshift etc
• Experience with configuration management tools like Ansible, Chef, Terraform, Helm etc
• Working knowledge on Kubernetes and key components around container orchestration including Container lifecycle, pods, services, controllers, API, storage, security, networking, load balancing
• Familiarity with build and source code repository tools: GitHub, bitbucket
• Experience with CI-CD tools like Jenkins, Artifactory,
• Knowledge in Virtualization, Disaster recovery, backup and security processes and setting up HA/Cluster enabled services
• Familiarity with restful API’s and tools such as NGINX, Apache/Tomcat
• Understanding of container runtime application methodologies such as micro-services, capacity management, self-healing, and de-coupling of components
• Good understanding of TCP/IP networking including DNS, Proxy, Load balancing, DMZ, Ports
• Some experience with automating infrastructure and system tasks using a scripting language(Python, Bash, Ruby, etc)
• Strong knowledge in Linux and experience supporting and troubleshooting OS and application issues

• Experience and knowledge with VMware clustered technologies (high availability, DRS, VMFS, Vmotion, V2V migrations, snapshots, templates)

• Working knowledge of IaaS, PaaS, and SaaS cloud architectures and the capabilities and challenges involved with their implementation in cloud environment

• Preferred RHCE level knowledge of Linux administration with working experience

• Preferred knowledge in one or more languages (Python/Ruby/Go)

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-------------------------------------------------

------------------------------------------------------

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.