Job title: IT Support
Location: Solihull
Starting salary: £30,000 to £35,000  
Working week: 39.5 hours

About the company:

Whale Tankers is one of the largest manufacturers of liquid waste tankers and jetting equipment in Europe. Through customer interaction, feedback and design innovation the company have ensured that its brand stands for durability, reliability and ease of maintenance, leading to high residual values on its vehicles.

A need has arisen for an IT Support to join the team based at our Solihull on a permanent, full-time basis.

Responsibilities:

The function of the IT department is to ensure that the IT systems at Whale meet the needs of the company on both a day to day and long term basis.

We have around 70 staff using computers on a daily basis, and our servers are virtualised with VMWare, and include Windows Server, SQL Server and Exchange Servers. Most users connect into an RDP server, although our engineering department use CAD workstations and work locally.

The IT systems comprise the software systems - in-house developed software, third party systems, off the shelf packages, Windows server/mail/database and VMWare, and hardware system - network infrastructure, hardware virtual environment, users’ devices – desktop & mobile.

We also maintain and create some in-house software systems based on C#, VB, ASP.NET. HTML/CSS and Microsoft Access VBA.

The IT department will install, operate, maintain, develop and troubleshoot the various systems, and support users in their use of these systems, using both in-house expertise and external support as necessary.

The duties of the IT Support will comprise:

• Translating user development request into program change seeking to maximise the users satisfaction and efficiency
• Providing expert support and knowledge on system related issues
• Ensuring Statutory and Company HS&E regulations and procedures are adhered to
• Setting up of new users, and their computer systems
• Providing IT Training to users, as and when required
• Maintaining a professional presence to enhance the quality and reputation of both the department and the company
• Attending technical/ system user groups on behalf of the business
• Identifying system enhancements or changes which improve computer users processes
• Analysing, reviewing and altering program to increase operating efficiency or adapt to new requirements
• Troubleshooting and resolving system and user issues, prioritising as necessary, and using workarounds if required
• Escalating to the IT manager, or external support organisation, issues that cannot be resolved on a timely basis or where the IT Support Analyst does not have the necessary technical expertise

Skills and Experience:

• Experience within a small / medium IT Team
• 1st/ 2nd Line Support experience
• VMWare
• Windows Server 2012 or newer
• Active Directory, DHCP, DNS
• Exchange || Windows 7 or newer || Microsoft Office
• Excellent communication skills
• At least one of the programming languages: Visual Basic 6, VB.NET, C#.NET, VBA
• Experience with SQL Server
• Visual Studio Knowledge

How to apply:

To apply for the role of IT Support, please click on the Apply button and complete a short application process.

Job title: IT Support
Location: Solihull
Starting salary: £30,000 to £35,000  
Working week: 39.5 hours

About the company:

Whale Tankers is one of the largest manufacturers of liquid waste tankers and jetting equipment in Europe. Through customer interaction, feedback and design innovation the company have ensured that its brand stands for durability, reliability and ease of maintenance, leading to high residual values on its vehicles.

A need has arisen for an IT Support to join the team based at our Solihull on a permanent, full-time basis.

Responsibilities:

The function of the IT department is to ensure that the IT systems at Whale meet the needs of the company on both a day to day and long term basis.

We have around 70 staff using computers on a daily basis, and our servers are virtualised with VMWare, and include Windows Server, SQL Server and Exchange Servers. Most users connect into an RDP server, although our engineering department use CAD workstations and work locally.

The IT systems comprise the software systems - in-house developed software, third party systems, off the shelf packages, Windows server/mail/database and VMWare, and hardware system - network infrastructure, hardware virtual environment, users’ devices – desktop & mobile.

We also maintain and create some in-house software systems based on C#, VB, ASP.NET. HTML/CSS and Microsoft Access VBA.

The IT department will install, operate, maintain, develop and troubleshoot the various systems, and support users in their use of these systems, using both in-house expertise and external support as necessary.

The duties of the IT Support will comprise:

• Translating user development request into program change seeking to maximise the users satisfaction and efficiency
• Providing expert support and knowledge on system related issues
• Ensuring Statutory and Company HS&E regulations and procedures are adhered to
• Setting up of new users, and their computer systems
• Providing IT Training to users, as and when required
• Maintaining a professional presence to enhance the quality and reputation of both the department and the company
• Attending technical/ system user groups on behalf of the business
• Identifying system enhancements or changes which improve computer users processes
• Analysing, reviewing and altering program to increase operating efficiency or adapt to new requirements
• Troubleshooting and resolving system and user issues, prioritising as necessary, and using workarounds if required
• Escalating to the IT manager, or external support organisation, issues that cannot be resolved on a timely basis or where the IT Support Analyst does not have the necessary technical expertise

Skills and Experience:

• Experience within a small / medium IT Team
• 1st/ 2nd Line Support experience
• VMWare
• Windows Server 2012 or newer
• Active Directory, DHCP, DNS
• Exchange || Windows 7 or newer || Microsoft Office
• Excellent communication skills
• At least one of the programming languages: Visual Basic 6, VB.NET, C#.NET, VBA
• Experience with SQL Server
• Visual Studio Knowledge

How to apply:

To apply for the role of IT Support, please click on the Apply button and complete a short application process.

Business Intelligence Developer

Derby, DE24

Fixed Term Contract - 6months

Salary - £28k

Business Intelligence Developer

A Business Intelligence Developer is required to work for a organisation based in Derby.The Business Intelligence Developer will be an expert in data collection and extraction, and have the appropriate skills to design, develop, generate and maintain reports.

As part of a small team, the Business Intelligence Developer will provide aspects of data collection, data management, ETL and data validation requirements for the organisation and its subsidiary companies.

The Developer will also be required to demonstrate their  attention to detail, check the accuracy of their reporting, and have a flare for developing new methods of extracting, storing and retrieving data. You will be merging data from multiple sources, and providing key analysis and decision making information for clinical, financial and operational activities within the organisation.

If you have the skills and characteristics detailed below please get in touch.

Key skills & Technologies

Essential:

• Excellent IT skills with the ability to analyse and manipulate data to produce informative reports
• Knowledge of Microsoft Office
• Knowledge & experience ofMicrosoft TSQL and & Microsoft SQL Server Reporting Services (SSRS)
• Previous experience of mining data from multiple system
• Previous experience of working with ETL methodology
• Excellent written communication skills, with the ability to produce and present complex information & reports to varied audiences

Desirable:

• Clinical systems such as Adastra and SystmOne
• Microsoft SQL Server Integration Services (SSIS)
• Experience of working in a healthcare or similar administrative environment
• Knowledge & experience of Microsoft PowerBI or other BI tools
• Knowledge of Adastra, TPP SystmOne, Mitel, Dynamics Navision, & Injixo systems

If you are an experienced Business Intelligence Developer and have the necessary skills, then please send your CV for immediate consideration. Please can you send your CV with your contact details to Jake at Keystream Group Ltd who are acting as an employment agency and company.

Business Intelligence Developer

Derby, DE24

Fixed Term Contract - 6months

Salary - £28k

Business Intelligence Developer

A Business Intelligence Developer is required to work for a organisation based in Derby.The Business Intelligence Developer will be an expert in data collection and extraction, and have the appropriate skills to design, develop, generate and maintain reports.

As part of a small team, the Business Intelligence Developer will provide aspects of data collection, data management, ETL and data validation requirements for the organisation and its subsidiary companies.

The Developer will also be required to demonstrate their  attention to detail, check the accuracy of their reporting, and have a flare for developing new methods of extracting, storing and retrieving data. You will be merging data from multiple sources, and providing key analysis and decision making information for clinical, financial and operational activities within the organisation.

If you have the skills and characteristics detailed below please get in touch.

Key skills & Technologies

Essential:

• Excellent IT skills with the ability to analyse and manipulate data to produce informative reports
• Knowledge of Microsoft Office
• Knowledge & experience ofMicrosoft TSQL and & Microsoft SQL Server Reporting Services (SSRS)
• Previous experience of mining data from multiple system
• Previous experience of working with ETL methodology
• Excellent written communication skills, with the ability to produce and present complex information & reports to varied audiences

Desirable:

• Clinical systems such as Adastra and SystmOne
• Microsoft SQL Server Integration Services (SSIS)
• Experience of working in a healthcare or similar administrative environment
• Knowledge & experience of Microsoft PowerBI or other BI tools
• Knowledge of Adastra, TPP SystmOne, Mitel, Dynamics Navision, & Injixo systems

If you are an experienced Business Intelligence Developer and have the necessary skills, then please send your CV for immediate consideration. Please can you send your CV with your contact details to Jake at Keystream Group Ltd who are acting as an employment agency and company.

Your new job title:                                IT Support Analyst

Your new location of work:                 Gatwick area, Surrey

Your new salary:                                  up to £22k plus 10% bonus and other excellent company benefits

Job type:                                                Perm or a 12 month FTC

Your main purpose it so to implement the delivery of IS/IT plans and development project(s) to improve business results. To understand and meet the requirements and concerns of customers and deliver a service to meet those needs so to ensure the company retains and increases its reputation within the Industry.

Your Main responsibilities:

• Contribute to the delivery of the companies vision and business plan

• Ensure the IS/IT operating objectives and standards of performance are followed

• Ensure that appropriate standards of conduct are complied with at all times
• Responsible for 1st Line support on business applications, systems, and network infrastructure
• Continuous Service Improvement - To review issues arisen periodically and suggest possible solutions / improvements so to prevent re-occurrence and maximise service and efficiencies
• Understand the business processes and requirements of the business
• Understand the IT business systems
• Support application implementations from an IT perspective
• Provide support and assistance on currently implemented systems
• Support systems change
• Work with external organisations, suppliers and contractors when required
• Understand the technology and configuration of existing applications so to maximize usage and minimise inefficiencies
• Have an understanding of reporting tools (SQL Server Reporting Services / Tableau / ClickSense / Crystal etc)

• Work in partnership with the other teams to ensure the overall delivery of IS/IT and objectives

• Responsible for effective and efficient operational performance across area of ownership.
• Ownership of the service desk, managing incidents and request in line with defined SLA’s
• Manage daily, weekly and monthly checks of all systems in the IT environment
• Responsible for maintaining and updating documentation related to area of ownership

The skills and experience you need to be successful:

• Demonstrable understanding of and interest in IT / Technology
• Knowledge of Networks, Routing & Network Protocols (inc Wireless)
• Basic understanding of SQL databases
• An understanding of mobile technology
• Knowledge of remote access / VPN’s
• Ability to deliver both pro-active and reactive support to end users.
• Ability to analyse and evaluate data against key indicators, to monitor programmes, projects and plans to set targets.
• Experience with Office 365 and other related cloud technologies

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Your new job title:                                IT Support Analyst

Your new location of work:                 Gatwick area, Surrey

Your new salary:                                  up to £22k plus 10% bonus and other excellent company benefits

Job type:                                                Perm or a 12 month FTC

Your main purpose it so to implement the delivery of IS/IT plans and development project(s) to improve business results. To understand and meet the requirements and concerns of customers and deliver a service to meet those needs so to ensure the company retains and increases its reputation within the Industry.

Your Main responsibilities:

• Contribute to the delivery of the companies vision and business plan

• Ensure the IS/IT operating objectives and standards of performance are followed

• Ensure that appropriate standards of conduct are complied with at all times
• Responsible for 1st Line support on business applications, systems, and network infrastructure
• Continuous Service Improvement - To review issues arisen periodically and suggest possible solutions / improvements so to prevent re-occurrence and maximise service and efficiencies
• Understand the business processes and requirements of the business
• Understand the IT business systems
• Support application implementations from an IT perspective
• Provide support and assistance on currently implemented systems
• Support systems change
• Work with external organisations, suppliers and contractors when required
• Understand the technology and configuration of existing applications so to maximize usage and minimise inefficiencies
• Have an understanding of reporting tools (SQL Server Reporting Services / Tableau / ClickSense / Crystal etc)

• Work in partnership with the other teams to ensure the overall delivery of IS/IT and objectives

• Responsible for effective and efficient operational performance across area of ownership.
• Ownership of the service desk, managing incidents and request in line with defined SLA’s
• Manage daily, weekly and monthly checks of all systems in the IT environment
• Responsible for maintaining and updating documentation related to area of ownership

The skills and experience you need to be successful:

• Demonstrable understanding of and interest in IT / Technology
• Knowledge of Networks, Routing & Network Protocols (inc Wireless)
• Basic understanding of SQL databases
• An understanding of mobile technology
• Knowledge of remote access / VPN’s
• Ability to deliver both pro-active and reactive support to end users.
• Ability to analyse and evaluate data against key indicators, to monitor programmes, projects and plans to set targets.
• Experience with Office 365 and other related cloud technologies

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Are you an experienced C# developer?

Do you have experience of 3D rendering at all?

If YES read on........

Primary Job Purpose:

To successfully develop new, innovative software applications, and to support and enhance existing software applications in immersive and interactive technologies. We are looking for candidates from a wide range of experience levels and from all aspects of the software development process – specification, architecture design, user interface design, real time 3D rendering, back end application development and testing.

Experience with the Unity 3D game engine highly desirable.

Key Responsibilities:

• Create custom 3D VR or AR applications in both industry and entertainment sectors. This could involve creating applications for mobile devices right through to high end visualisation systems such as CAVEs or interactive theme park rides.
• Develop and maintain our software framework, a C# based suite of tools and 3D rendering engine for all Virtual Reality, Scientific Visualisation, and Interactive Gaming content
• To develop middleware and actual content based on Unity Game Engine
• To contribute to R&D for VR, AR and AI development that is able to link into our existing framework
• To develop, write and document code to professional standards of architectural integrity and robust performance
• To help develop artificial intelligence programmes, to write algorithms
• To assist with the initial installation and configuration of new software at customer sites, events or trade shows
• Make valuable and timely contributions to all necessary development meetings
• Deliver to timetable and the required standard all documentation following completion of application
• Resolve technical issues arising from hardware changes, new operating systems etc.
• Test software before handing to support (for final testing before release).
• Manage personal resources available for a project
• Review new and over the horizon technologies that may be used on future projects.
• Test new application features work as required, test that new features can be added to existing system (when possible).

Essential Skills and Experience

• Software Application Development experience - Object-oriented C# / .NET programming skills and experience
• Good written and verbal communication skills in English
• An entrepreneurial attitude and enthusiasm for learning new software and hardware technologies
• Mathematical, scientific and engineering skills
• Git or similar source control system experience
• Working knowledge of C / C++
• Knowledge of 3D graphics rendering
• Experience with the Unity or Unreal game engines
• Degree level qualification in maths, science or engineering (Masters preferred)

Bonus Skills and Experience – it would be great if you had some of these

Requirements gathering and analysis and translation to software user stories / data mapping

Working with customers directly

DevOps skills: Configuration management, server management and specification, deployment tools (chef, Wix etc)

Agile experience

Mobile / tablets native app development

AWS

R&D for web and mobile application development that is able to link into our existing framework

Integration of new hardware technologies into our current framework

Knowledge of clustering, and multiple display solutions

SQL (Primarily MySQL, but we have also used MS SQL Server)

OpenGL and/or DirectX

Click Apply Below.

Are you an experienced C# developer?

Do you have experience of 3D rendering at all?

If YES read on........

Primary Job Purpose:

To successfully develop new, innovative software applications, and to support and enhance existing software applications in immersive and interactive technologies. We are looking for candidates from a wide range of experience levels and from all aspects of the software development process – specification, architecture design, user interface design, real time 3D rendering, back end application development and testing.

Experience with the Unity 3D game engine highly desirable.

Key Responsibilities:

• Create custom 3D VR or AR applications in both industry and entertainment sectors. This could involve creating applications for mobile devices right through to high end visualisation systems such as CAVEs or interactive theme park rides.
• Develop and maintain our software framework, a C# based suite of tools and 3D rendering engine for all Virtual Reality, Scientific Visualisation, and Interactive Gaming content
• To develop middleware and actual content based on Unity Game Engine
• To contribute to R&D for VR, AR and AI development that is able to link into our existing framework
• To develop, write and document code to professional standards of architectural integrity and robust performance
• To help develop artificial intelligence programmes, to write algorithms
• To assist with the initial installation and configuration of new software at customer sites, events or trade shows
• Make valuable and timely contributions to all necessary development meetings
• Deliver to timetable and the required standard all documentation following completion of application
• Resolve technical issues arising from hardware changes, new operating systems etc.
• Test software before handing to support (for final testing before release).
• Manage personal resources available for a project
• Review new and over the horizon technologies that may be used on future projects.
• Test new application features work as required, test that new features can be added to existing system (when possible).

Essential Skills and Experience

• Software Application Development experience - Object-oriented C# / .NET programming skills and experience
• Good written and verbal communication skills in English
• An entrepreneurial attitude and enthusiasm for learning new software and hardware technologies
• Mathematical, scientific and engineering skills
• Git or similar source control system experience
• Working knowledge of C / C++
• Knowledge of 3D graphics rendering
• Experience with the Unity or Unreal game engines
• Degree level qualification in maths, science or engineering (Masters preferred)

Bonus Skills and Experience – it would be great if you had some of these

Requirements gathering and analysis and translation to software user stories / data mapping

Working with customers directly

DevOps skills: Configuration management, server management and specification, deployment tools (chef, Wix etc)

Agile experience

Mobile / tablets native app development

AWS

R&D for web and mobile application development that is able to link into our existing framework

Integration of new hardware technologies into our current framework

Knowledge of clustering, and multiple display solutions

SQL (Primarily MySQL, but we have also used MS SQL Server)

OpenGL and/or DirectX

Click Apply Below.

Technical Support Engineer required by our client a dynamic and innovative organization providing our FTSE 100 and Fortune 500 customers with innovative solutions that are simple to use and elegantly designed. They are growing rapidly and looking for an exceptional customer support professional to service our rapidly growing customer base.

Technical Support Engineer Job Brief:

• They are looking for a Technical Support Engineer to provide enterprise-level assistance to customers.
• You will diagnose and troubleshoot software and hardware problems and help customers install applications and programs.
• Technical Support Engineer responsibilities include resolving technical / customer support issues, configuring operating systems and using remote desktop connections to provide immediate support.
• You will use email and chat applications to give clients quick answers to simple IT issues.
• For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

Technical Support Engineer Desirable Technical Requirements:
· Windows
· Linux
· SQL Server and MySQL
· Azure or any cloud computing
· Active Directory, Group Policy, DNS, DHCP, SSL Certificates
· IIS & Apache configuration, FTP
· Virtual machines

ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA`S AND WORK PERMITS.
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role

Technical Support Engineer required by our client a dynamic and innovative organization providing our FTSE 100 and Fortune 500 customers with innovative solutions that are simple to use and elegantly designed. They are growing rapidly and looking for an exceptional customer support professional to service our rapidly growing customer base.

Technical Support Engineer Job Brief:

• They are looking for a Technical Support Engineer to provide enterprise-level assistance to customers.
• You will diagnose and troubleshoot software and hardware problems and help customers install applications and programs.
• Technical Support Engineer responsibilities include resolving technical / customer support issues, configuring operating systems and using remote desktop connections to provide immediate support.
• You will use email and chat applications to give clients quick answers to simple IT issues.
• For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

Technical Support Engineer Desirable Technical Requirements:
· Windows
· Linux
· SQL Server and MySQL
· Azure or any cloud computing
· Active Directory, Group Policy, DNS, DHCP, SSL Certificates
· IIS & Apache configuration, FTP
· Virtual machines

ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA`S AND WORK PERMITS.
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role