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  • Coventry, West Midlands
  • £20,000 - £21,000/annum
    • Permanent
  • 19 Feb 2020

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Coventry

Search IT are currently looking for a 1st/2nd Line Support Engineer on a permanent basis for our client based in Coventry.

Salary: £21,000 per annum
Location: Coventry City Centre

Skills/Requirements for the 1st/2nd Line Support Engineer:
* Some IT Support experience/knowledge
* Excellent Customer Service skills
* Previous experience of Service Desk or Helpdesk support
* Knowledge of Windows Server
* Knowledge of Active Directory
* Strong work ethic

Start date is ASAP

The 1st/2nd Line Support Engineer will be responsible for:
* Taking calls from the business and recording tickets accurately
* Taking tickets to completion where possible
* Set expectations of Customers / Users as to what will happen next
* Own tickets through to completion even when they have been passed to others or a 3rd party
* Accurately FIX or fulfil First and Second Line Tickets
* Provide timely updates on ticket progress to Customers / Users
* Updating the IT Help Desk knowledge base
* Continually work with owners of 3rd Line Helpdesk queues to ensure the maximum number of Tickets are fixed and fulfilled in the First and Second Line
* Identify recurring problems

Please send an up-to-date copy of your CV to be considered for this position.

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Coventry

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Coventry, West Midlands
  • £20,000 - £21,000/annum
    • Permanent
  • 19 Feb 2020

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Coventry

Search IT are currently looking for a 1st/2nd Line Support Engineer on a permanent basis for our client based in Coventry.

Salary: £21,000 per annum
Location: Coventry City Centre

Skills/Requirements for the 1st/2nd Line Support Engineer:
* Some IT Support experience/knowledge
* Excellent Customer Service skills
* Previous experience of Service Desk or Helpdesk support
* Knowledge of Windows Server
* Knowledge of Active Directory
* Strong work ethic

Start date is ASAP

The 1st/2nd Line Support Engineer will be responsible for:
* Taking calls from the business and recording tickets accurately
* Taking tickets to completion where possible
* Set expectations of Customers / Users as to what will happen next
* Own tickets through to completion even when they have been passed to others or a 3rd party
* Accurately FIX or fulfil First and Second Line Tickets
* Provide timely updates on ticket progress to Customers / Users
* Updating the IT Help Desk knowledge base
* Continually work with owners of 3rd Line Helpdesk queues to ensure the maximum number of Tickets are fixed and fulfilled in the First and Second Line
* Identify recurring problems

Please send an up-to-date copy of your CV to be considered for this position.

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Coventry

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Barrow-In-Furness, Cumbria
  • £20,000 - £30,000/annum
    • Permanent
  • 18 Feb 2020
Desktop Support Engineer
Circa £20k - £30k + Benefits Package
Barrow-In-Furness, Cumbria

We are seeking an experienced Desktop Support Engineer. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.

You will be working on a client site, delivering great customer support and providing deskside support to end users, through break FIX and IMAC's resolutions.

Skills / Environment
Undertake Incident Resolution and IMAC activities in line with SLAs
Undertake Project, Demand Package activities and Problem Management Tasks
Communicate with Service Desk and EUC Tower Lead to ensure appropriate Incident assignment to other support Towers
Troubleshoot hardware (desktop, laptops, workstations, tablets and associated peripherals)
Troubleshoot Software (operating systems and desktop applications)
Rebuild and configure of PCs, applications and peripheral installations
Produce documentation in support of incident Resolution and hardware and software installation and configurations


This role may suit candidates, who hold the following job titles: Desktop Support Engineer, Desktop Support Technician, IT Support Engineer, IT Support Analyst, IT Helpdesk Support

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. (phone number removed)).

Deerfoot is acting as an Employment Agency in relation to this vacancy.
  • Barrow-In-Furness, Cumbria
  • £20,000 - £30,000/annum
    • Permanent
  • 18 Feb 2020
Desktop Support Engineer
Circa £20k - £30k + Benefits Package
Barrow-In-Furness, Cumbria

We are seeking an experienced Desktop Support Engineer. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.

You will be working on a client site, delivering great customer support and providing deskside support to end users, through break FIX and IMAC's resolutions.

Skills / Environment
Undertake Incident Resolution and IMAC activities in line with SLAs
Undertake Project, Demand Package activities and Problem Management Tasks
Communicate with Service Desk and EUC Tower Lead to ensure appropriate Incident assignment to other support Towers
Troubleshoot hardware (desktop, laptops, workstations, tablets and associated peripherals)
Troubleshoot Software (operating systems and desktop applications)
Rebuild and configure of PCs, applications and peripheral installations
Produce documentation in support of incident Resolution and hardware and software installation and configurations


This role may suit candidates, who hold the following job titles: Desktop Support Engineer, Desktop Support Technician, IT Support Engineer, IT Support Analyst, IT Helpdesk Support

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. (phone number removed)).

Deerfoot is acting as an Employment Agency in relation to this vacancy.
  • DE7, Stanton by Dale, Derbyshire
  • £20,000 - £30,000/annum
    • Permanent
  • 18 Feb 2020

ODIN Recruitment are currently looking for Data Cabling Engineers for a Permanent role in the Derby Area.

The role will be to install and terminate copper and fibre cables into commercial and residential properties, this will include both 1st and 2nd FIX

Within this role you will be carrying out all aspects of data cabling from Copper to Fibre installations. As part of this role you will be trained in Door Access and CCTV.

- Pulling Cables

- Install basket tray, cable tray, PVC Trunking and general containment

- Installation of Containment – Trunking and conduit

- Working in a team environment

- Terminating Cat5e, Cat6 and Cat6a CAT7 cable by a number of manufacturers

- Discuss the work with the customer on site and communicate this back to the Project Manager

Requirements

·Experience in a similar role

·Relevant Qualifications

·CSCS / ECS

·Driving licence

Salary is Dependent on Experience

  • DE7, Stanton by Dale, Derbyshire
  • £20,000 - £30,000/annum
    • Permanent
  • 18 Feb 2020

ODIN Recruitment are currently looking for Data Cabling Engineers for a Permanent role in the Derby Area.

The role will be to install and terminate copper and fibre cables into commercial and residential properties, this will include both 1st and 2nd FIX

Within this role you will be carrying out all aspects of data cabling from Copper to Fibre installations. As part of this role you will be trained in Door Access and CCTV.

- Pulling Cables

- Install basket tray, cable tray, PVC Trunking and general containment

- Installation of Containment – Trunking and conduit

- Working in a team environment

- Terminating Cat5e, Cat6 and Cat6a CAT7 cable by a number of manufacturers

- Discuss the work with the customer on site and communicate this back to the Project Manager

Requirements

·Experience in a similar role

·Relevant Qualifications

·CSCS / ECS

·Driving licence

Salary is Dependent on Experience

  • Morecambe, Lancashire
    • Permanent
  • 18 Feb 2020

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Morecambe

Search IT are currently looking for a 1st/2nd Line Support Engineer on a permanent basis for our client based in Morecambe.

Salary: £23,000 per annum
Location: Morecambe

Skills/Requirements for the 1st/2nd Line Support Engineer:
* Some IT Support experience/knowledge
* Excellent Customer Service skills
* Previous experience of Service Desk or Helpdesk support
* Knowledge of Windows Server
* Knowledge of Active Directory
* Strong work ethic

Start date is ASAP

The 1st/2nd Line Support Engineer will be responsible for:
* Taking calls from the business and recording tickets accurately
* Taking tickets to completion where possible
* Set expectations of Customers / Users as to what will happen next
* Own tickets through to completion even when they have been passed to others or a 3rd party
* Accurately FIX or fulfil First and Second Line Tickets
* Provide timely updates on ticket progress to Customers / Users
* Updating the IT Help Desk knowledge base
* Continually work with owners of 3rd Line Helpdesk queues to ensure the maximum number of Tickets are fixed and fulfilled in the First and Second Line
* Identify recurring problems

Please send an up-to-date copy of your CV to be considered for this position.

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Morecambe

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Morecambe, Lancashire
    • Permanent
  • 18 Feb 2020

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Morecambe

Search IT are currently looking for a 1st/2nd Line Support Engineer on a permanent basis for our client based in Morecambe.

Salary: £23,000 per annum
Location: Morecambe

Skills/Requirements for the 1st/2nd Line Support Engineer:
* Some IT Support experience/knowledge
* Excellent Customer Service skills
* Previous experience of Service Desk or Helpdesk support
* Knowledge of Windows Server
* Knowledge of Active Directory
* Strong work ethic

Start date is ASAP

The 1st/2nd Line Support Engineer will be responsible for:
* Taking calls from the business and recording tickets accurately
* Taking tickets to completion where possible
* Set expectations of Customers / Users as to what will happen next
* Own tickets through to completion even when they have been passed to others or a 3rd party
* Accurately FIX or fulfil First and Second Line Tickets
* Provide timely updates on ticket progress to Customers / Users
* Updating the IT Help Desk knowledge base
* Continually work with owners of 3rd Line Helpdesk queues to ensure the maximum number of Tickets are fixed and fulfilled in the First and Second Line
* Identify recurring problems

Please send an up-to-date copy of your CV to be considered for this position.

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Morecambe

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Belfast, United Kingdom
  • 18 Feb 2020

Trade Surveillance Technology Developer

In today’s financial markets, firms need to quickly detect and respond to abusive and erroneous trading. The Apama technology solution correlates real-time and historical data using Complex Event Processing to analyse and detect market abuse, manipulation, money laundering and rogue trading across markets and information barriers.

Belfast is the global centre for Citi’s Trade Surveillance software development, with the full SDLC from business requirements through to production support handled by an established local technology team. Demand for more sophisticated surveillance algorithms and handling of larger data feeds requires further growth of the current team. We are seeking a developer with strong OO / Java background to write code relating to new surveillance roll-outs. This is an excellent opportunity to join a significantly growing technology group, working on an exciting and topical business challenge.

Our core technologies include:

  • Apama
  • Java
  • SSAS / SSIS / SSRS
  • SQL
  • Actimize RCM
  • Windows, Linux
  • XML, XLST
  • HTML, Ext JS, JavaScript.
  • JUnit
  • Hadoop

You will report into a Trade Surveillance development lead based in Belfast.

You will be responsible for:

  • Writing code and fulfilling development tasks required to implement new projects, delivering sophisticated trading fraud detection techniques using both deterministic and nondeterministic algorithms
  • Working on new pattern matching detection scenarios
  • Troubleshooting and resolution of application bugs
  • Quickly becoming knowledgeable in Capital Markets, Trading, and Fraud Detection
  • Ensuring high quality software development, with complete documentation and traceability

  • Qualifications:

The ideal candidate will be / have:

  • Hands on development experience in Java, Java Core/EE, or other OO language(s) (essential) 
  • Experience with Wintel and Linux platforms, SQL and other standard database query tools (essential)
  • Experience working on software development projects (essential)
  • Team-working, self-starting, willing to learn (essential)
  •  A degree in a Computing, Mathematical, or Engineering discipline (preferred)
  • Working knowledge of Weblogic / Websphere servers (preferred)
  • Experience in MSSQL or Oracle (advantageous but not essential)
  • Knowledgeable in Financial Services, more specifically Trading and Capital Markets products, such as Equities, FX, Fixed Income, Commodities, Derivatives (advantageous but not essential)
  • SQL Server Analysis and Reporting Services (advantageous but not essential) 
  • Hands on development skills in FIX and FpML trade messages (advantageous but not essential)
  • Understanding of Compliance business areas including Surveillance, Market Abuse, and Disclosure reporting (advantageous but not essential) 
  • Awareness of Big Data and Cloud computing (advantageous but not essential)
  • Apama software knowledge is advantageous but not essential as training will be provided.

You will also need to have:

  • Organization and planning skills, time management,
  • Ability to work with multiple parallel deliverables,
  • Strong analytical and data mining skills,
  • Excellent interpersonal, written, and verbal communication skills,
  • Motivated, self-driven.

-------------------------------------------------

Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB

------------------------------------------------------

Time Type :

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.

  • Belfast, United Kingdom
  • 18 Feb 2020

Trade Surveillance Technology Developer

In today’s financial markets, firms need to quickly detect and respond to abusive and erroneous trading. The Apama technology solution correlates real-time and historical data using Complex Event Processing to analyse and detect market abuse, manipulation, money laundering and rogue trading across markets and information barriers.

Belfast is the global centre for Citi’s Trade Surveillance software development, with the full SDLC from business requirements through to production support handled by an established local technology team. Demand for more sophisticated surveillance algorithms and handling of larger data feeds requires further growth of the current team. We are seeking a developer with strong OO / Java background to write code relating to new surveillance roll-outs. This is an excellent opportunity to join a significantly growing technology group, working on an exciting and topical business challenge.

Our core technologies include:

  • Apama
  • Java
  • SSAS / SSIS / SSRS
  • SQL
  • Actimize RCM
  • Windows, Linux
  • XML, XLST
  • HTML, Ext JS, JavaScript.
  • JUnit
  • Hadoop

You will report into a Trade Surveillance development lead based in Belfast.

You will be responsible for:

  • Writing code and fulfilling development tasks required to implement new projects, delivering sophisticated trading fraud detection techniques using both deterministic and nondeterministic algorithms
  • Working on new pattern matching detection scenarios
  • Troubleshooting and resolution of application bugs
  • Quickly becoming knowledgeable in Capital Markets, Trading, and Fraud Detection
  • Ensuring high quality software development, with complete documentation and traceability

  • Qualifications:

The ideal candidate will be / have:

  • Hands on development experience in Java, Java Core/EE, or other OO language(s) (essential) 
  • Experience with Wintel and Linux platforms, SQL and other standard database query tools (essential)
  • Experience working on software development projects (essential)
  • Team-working, self-starting, willing to learn (essential)
  •  A degree in a Computing, Mathematical, or Engineering discipline (preferred)
  • Working knowledge of Weblogic / Websphere servers (preferred)
  • Experience in MSSQL or Oracle (advantageous but not essential)
  • Knowledgeable in Financial Services, more specifically Trading and Capital Markets products, such as Equities, FX, Fixed Income, Commodities, Derivatives (advantageous but not essential)
  • SQL Server Analysis and Reporting Services (advantageous but not essential) 
  • Hands on development skills in FIX and FpML trade messages (advantageous but not essential)
  • Understanding of Compliance business areas including Surveillance, Market Abuse, and Disclosure reporting (advantageous but not essential) 
  • Awareness of Big Data and Cloud computing (advantageous but not essential)
  • Apama software knowledge is advantageous but not essential as training will be provided.

You will also need to have:

  • Organization and planning skills, time management,
  • Ability to work with multiple parallel deliverables,
  • Strong analytical and data mining skills,
  • Excellent interpersonal, written, and verbal communication skills,
  • Motivated, self-driven.

-------------------------------------------------

Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB

------------------------------------------------------

Time Type :

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.