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  • Greater London
  • £70K to £80K per Year
  • 21 Jan 2020

 

  • Fancy getting your hands stuck into a rapidly growing fintech start-up?

 

  • Want to be able to speak your mind and have your ideas implemented?

 

  • How does migrating to microservices as you scale out on Azure using .NET Core to code sound?

 

THE COMPANY: A meaningful Fintech that affects the lives of millions all over the world as businesses, consumers, even the government change the way they think.

My client is growing at an alarming rate with their multi-award-winning, game-changing technology - They take a pulse of consumer sentiment whenever a customer pays, on the payment terminal. With up to 91%%%%%%%%%%%%%%%% of consumers responding, for the first time ever businesses can now gain access to mass, representative and validated feedback

No other business in the world is combining online and offline sentiment and consumer behaviour data in huge volumes, at near to real time. They’re collecting millions of ratings and over 50m data points every week and are ‘live’ in the UK, Europe, North America, Australia and NZ.

 

LOCATION: East Central London

 

THE ROLE: I’m looking for a Software Engineer Unicorn to quickly integrate into the tech team and help them deliver on their ambitious and challenging roadmap as they continue to roll out across the globe.

In order to make the user experience consistent and intuitive across the dizzying array of devices and platforms they’re currently targeting, you will need to apply flexibility and creative thinking on a daily basis to help bring the truth back to ratings around the world.

Your day to day –

  • Working with technical team leads to develop and deliver high performance APIs, front end web applications and services.
  • Implement and maintain consumer applications and internal back office tools.
  • Code highly scalable and efficient software.
  • FIX bugs / defects in unfamiliar code.
  • Learn new paradigms, languages, and libraries as you work.
  • Investigate new technologies and their applicability to the company’s offering.

Essential experience in (and I mean essential) –

  • Minimum of 3-5 years’ experience in commercial software development
  • .Net (C#)
  • SQL Server
  • Javascript frameworks (Angular/React)
  • HTML 5, CSS3
  • ORM (Entity Framework, Dapper)
  • IOC Framework
  • Unit Testing/Mocking Framework (Xunit, moq)
  • GitHub

Bonus points for –

  • .Net Core
  • Azure DevOps (CI/CD)
  • Azure cloud
  • Message Queueing Systems
  • Microservices

 

YOUR PACKAGE:

  • A competitive salary of £65,000 to £75,000
  • Flexi-hours & remote work when you need it (never are you micromanaged, you’re treated like an Adult)
  • Share options after probation (you get a piece of the pie)
  • 25 days holiday + bank holidays
  • Private healthcare with BUPA
  • Pension with SMART
  • Life Insurance with Canada Life
  • And countless treats, fruit, drinks stocked all week to keep you energised!

 


  • Greater London
  • £70K to £80K per Year
  • 21 Jan 2020

 

  • Fancy getting your hands stuck into a rapidly growing fintech start-up?

 

  • Want to be able to speak your mind and have your ideas implemented?

 

  • How does migrating to microservices as you scale out on Azure using .NET Core to code sound?

 

THE COMPANY: A meaningful Fintech that affects the lives of millions all over the world as businesses, consumers, even the government change the way they think.

My client is growing at an alarming rate with their multi-award-winning, game-changing technology - They take a pulse of consumer sentiment whenever a customer pays, on the payment terminal. With up to 91%%%%%%%%%%%%%%%% of consumers responding, for the first time ever businesses can now gain access to mass, representative and validated feedback

No other business in the world is combining online and offline sentiment and consumer behaviour data in huge volumes, at near to real time. They’re collecting millions of ratings and over 50m data points every week and are ‘live’ in the UK, Europe, North America, Australia and NZ.

 

LOCATION: East Central London

 

THE ROLE: I’m looking for a Software Engineer Unicorn to quickly integrate into the tech team and help them deliver on their ambitious and challenging roadmap as they continue to roll out across the globe.

In order to make the user experience consistent and intuitive across the dizzying array of devices and platforms they’re currently targeting, you will need to apply flexibility and creative thinking on a daily basis to help bring the truth back to ratings around the world.

Your day to day –

  • Working with technical team leads to develop and deliver high performance APIs, front end web applications and services.
  • Implement and maintain consumer applications and internal back office tools.
  • Code highly scalable and efficient software.
  • FIX bugs / defects in unfamiliar code.
  • Learn new paradigms, languages, and libraries as you work.
  • Investigate new technologies and their applicability to the company’s offering.

Essential experience in (and I mean essential) –

  • Minimum of 3-5 years’ experience in commercial software development
  • .Net (C#)
  • SQL Server
  • Javascript frameworks (Angular/React)
  • HTML 5, CSS3
  • ORM (Entity Framework, Dapper)
  • IOC Framework
  • Unit Testing/Mocking Framework (Xunit, moq)
  • GitHub

Bonus points for –

  • .Net Core
  • Azure DevOps (CI/CD)
  • Azure cloud
  • Message Queueing Systems
  • Microservices

 

YOUR PACKAGE:

  • A competitive salary of £65,000 to £75,000
  • Flexi-hours & remote work when you need it (never are you micromanaged, you’re treated like an Adult)
  • Share options after probation (you get a piece of the pie)
  • 25 days holiday + bank holidays
  • Private healthcare with BUPA
  • Pension with SMART
  • Life Insurance with Canada Life
  • And countless treats, fruit, drinks stocked all week to keep you energised!

 


  • London
  • £34,943-£42,914
    • Permanent
Are you an enthusiastic Service Desk Lead looking to deliver a high-quality service to a large and complex technical environment?

Why choose us?
The University of The Arts London (UAL) is the 2nd best University in the world for art and design and comprises of six globally renowned Colleges. UAL not only offers the opportunity to work in a creative and forward-thinking environment, but we are also rethinking the way we deliver IT services to our 20,000 students and 5,000 staff across our 14 campuses in the heart of central London.

The IT Service Desk is one of our key teams across IT Services, as the front facing team for IT across the University, it is key that we deliver excellent customer service. As part of a continually developing organisation we are looking for a Service Desk Lead who will take a lead in helping the service desk team deliver a high-quality service to both the staff and students with a high ‘first contact resolution’ rate.

The role
Working with the Service Desk Manager your role will be key in providing support and direction to the wider Service Desk team. As part of our continuous improvement across the IT Service department the Service Desk is integral to ensuring our staff and students have a positive experience from the moment their call is answered.

You will be working with the wider IT Teams to help champion the brand of the Service Desk team across the University. Working closely with the Service Desk team you will help drive the quality of calls, implementing best practice and processes to ensure consistency in our services. Your role will be key in improving first time FIX rates and ensure consistency in the service quality we provide.

Your Profile
  • Experience of acting in a 1st line role as well as experience supervising/ mentoring members of a Service Desk Team to help drive quality and service provided
  • Experience of dealing with escalations within a busy Service Desk Environment within a large complex organisation
  • Experience in training and implementing best practice within a large service desk environment
  • Experience of working within an ITIL aligned environment and working within ITIL incident and problem management processes
  • Experience providing support and guidance on Active Directory, MS Office including Outlook mail client.

Communication
  • You will be a self-motivated and ambitious individual who is able to be adaptable and flexible
  • Effective oral and written communication skills
  • Able to communicate courteously and effectively with non-IT staff and IT specialists alike to ensure effective customer and service level standards are met.
  • Proactively keeps up to date and is knowledgeable with new systems, applications, devices being brought into operation
  • Shares knowledge and information with team members to support the delivery of a high-quality service
  • Ability to communicate with people at all levels including the ability to communicate complex technical information to customers with varied levels of technical knowledge.

As an employer of choice, the University of the Arts London offers an extensive benefits package including:
  • Competitive salary package of £34,943-£42,914 dependent on experience
  • 31 days annual leave (inclusive of days between Christmas and New Year when the UAL is closed) plus public holidays
  • Competitive pension package
  • A healthy work-life balance for all employees


Closing date: Tuesday 24th March

Interview Date on site at the University of the Arts London: Thursday 2nd April

For more information, please visit our dedicated recruitment website
For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://microsites.hays.co.uk/jobs/university-of-the-arts-london/index.htm
  • London
  • £34,943-£42,914
    • Permanent
Are you an enthusiastic Service Desk Lead looking to deliver a high-quality service to a large and complex technical environment?

Why choose us?
The University of The Arts London (UAL) is the 2nd best University in the world for art and design and comprises of six globally renowned Colleges. UAL not only offers the opportunity to work in a creative and forward-thinking environment, but we are also rethinking the way we deliver IT services to our 20,000 students and 5,000 staff across our 14 campuses in the heart of central London.

The IT Service Desk is one of our key teams across IT Services, as the front facing team for IT across the University, it is key that we deliver excellent customer service. As part of a continually developing organisation we are looking for a Service Desk Lead who will take a lead in helping the service desk team deliver a high-quality service to both the staff and students with a high ‘first contact resolution’ rate.

The role
Working with the Service Desk Manager your role will be key in providing support and direction to the wider Service Desk team. As part of our continuous improvement across the IT Service department the Service Desk is integral to ensuring our staff and students have a positive experience from the moment their call is answered.

You will be working with the wider IT Teams to help champion the brand of the Service Desk team across the University. Working closely with the Service Desk team you will help drive the quality of calls, implementing best practice and processes to ensure consistency in our services. Your role will be key in improving first time FIX rates and ensure consistency in the service quality we provide.

Your Profile
  • Experience of acting in a 1st line role as well as experience supervising/ mentoring members of a Service Desk Team to help drive quality and service provided
  • Experience of dealing with escalations within a busy Service Desk Environment within a large complex organisation
  • Experience in training and implementing best practice within a large service desk environment
  • Experience of working within an ITIL aligned environment and working within ITIL incident and problem management processes
  • Experience providing support and guidance on Active Directory, MS Office including Outlook mail client.

Communication
  • You will be a self-motivated and ambitious individual who is able to be adaptable and flexible
  • Effective oral and written communication skills
  • Able to communicate courteously and effectively with non-IT staff and IT specialists alike to ensure effective customer and service level standards are met.
  • Proactively keeps up to date and is knowledgeable with new systems, applications, devices being brought into operation
  • Shares knowledge and information with team members to support the delivery of a high-quality service
  • Ability to communicate with people at all levels including the ability to communicate complex technical information to customers with varied levels of technical knowledge.

As an employer of choice, the University of the Arts London offers an extensive benefits package including:
  • Competitive salary package of £34,943-£42,914 dependent on experience
  • 31 days annual leave (inclusive of days between Christmas and New Year when the UAL is closed) plus public holidays
  • Competitive pension package
  • A healthy work-life balance for all employees


Closing date: Tuesday 24th March

Interview Date on site at the University of the Arts London: Thursday 2nd April

For more information, please visit our dedicated recruitment website
For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://microsites.hays.co.uk/jobs/university-of-the-arts-london/index.htm
  • Surrey, Sussex and East Hampshire
  • Base + OT + car + Benefits
    • Permanent
If you’ve set your heart on a career in IT, join our client as a mobile desk-side IT support Engineer and you’ll find there’s everything in place for you to realise your ambitions.

Your new company

Our client are Europe’s leading independent provider of IT infrastructure services.

Your new role

We are looking for an IT desk-side support engineer to work in a mobile capacity, working to cover this clients various accounts and projects across Sussex, Surrey and East Hampshire as well as some sites within Central London. Most of the customer accounts are in the banking, government, and aviation industry sectors and as a support engineer on these accounts, you get to work and support users in these fast moving environments.

Working as part of an elite mobile ring fence team, your role will involve working on projects and stepping in to provide holiday cover and absence support across several blue-chip company customer accounts and projects. Your day to day will be quite varied and you could be working to support IT Tech Bars (supporting laptops, smartphones and other mobile devices), offering desk side support, being part of a remote (telephone) support team, or additional IT support required. Project support across the region for the clients customers will involve deploying and upgrading IT systems as directed by the project management teams.

Taking into account the importance of a healthy work/ life balance, hours of work for this role are 7.5 hours a day (excluding lunch) between the hours of 07:00-19:00 Monday-Friday . There are opportunities for overtime and on some accounts, there is also the chance to be part of an ‘on call’ rota system.

What you'll need to succeed

The successful candidate needs to be approachable in their manner and be comfortable when speaking to people of all levels of seniority. An excellent communicator, the successful candidate will be able to adjust the way that they discuss technical resolutions to differing technical levels of the customer. You will need to be a confident and flexible person working both on your own and within large teams.

Essential Skills

  • Knowledge and understanding of Windows Operating Systems, especially Win10.
  • Experience working in a corporate IT environment
  • Experience of desktop/laptop and printer hardware break FIX (preferably on Lenovo, HP and Dell hardware)
  • Excellent customer facing skills
  • Must be able to articulate advice and technical resolutions to people with differing technical knowledge
  • Adaptable and welcoming of change and communicating change to customers
  • Must be able to go through the clearances required by our customer base, including SC clearance.
  • Full Driving licence.

What you'll get in return

You will be joining a company and team who will ensure that managers will be accessible when you need training and support. Your voice will be heard and this client will take a genuine interest in how you want to develop. In the team, the company has desktop support engineers that simply enjoy being hands on and fixing issues, but they also have a track record of developing their engineering teams into consultancy, global infrastructure, service manager and project manager roles.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
  • Surrey, Sussex and East Hampshire
  • Base + OT + car + Benefits
    • Permanent
If you’ve set your heart on a career in IT, join our client as a mobile desk-side IT support Engineer and you’ll find there’s everything in place for you to realise your ambitions.

Your new company

Our client are Europe’s leading independent provider of IT infrastructure services.

Your new role

We are looking for an IT desk-side support engineer to work in a mobile capacity, working to cover this clients various accounts and projects across Sussex, Surrey and East Hampshire as well as some sites within Central London. Most of the customer accounts are in the banking, government, and aviation industry sectors and as a support engineer on these accounts, you get to work and support users in these fast moving environments.

Working as part of an elite mobile ring fence team, your role will involve working on projects and stepping in to provide holiday cover and absence support across several blue-chip company customer accounts and projects. Your day to day will be quite varied and you could be working to support IT Tech Bars (supporting laptops, smartphones and other mobile devices), offering desk side support, being part of a remote (telephone) support team, or additional IT support required. Project support across the region for the clients customers will involve deploying and upgrading IT systems as directed by the project management teams.

Taking into account the importance of a healthy work/ life balance, hours of work for this role are 7.5 hours a day (excluding lunch) between the hours of 07:00-19:00 Monday-Friday . There are opportunities for overtime and on some accounts, there is also the chance to be part of an ‘on call’ rota system.

What you'll need to succeed

The successful candidate needs to be approachable in their manner and be comfortable when speaking to people of all levels of seniority. An excellent communicator, the successful candidate will be able to adjust the way that they discuss technical resolutions to differing technical levels of the customer. You will need to be a confident and flexible person working both on your own and within large teams.

Essential Skills

  • Knowledge and understanding of Windows Operating Systems, especially Win10.
  • Experience working in a corporate IT environment
  • Experience of desktop/laptop and printer hardware break FIX (preferably on Lenovo, HP and Dell hardware)
  • Excellent customer facing skills
  • Must be able to articulate advice and technical resolutions to people with differing technical knowledge
  • Adaptable and welcoming of change and communicating change to customers
  • Must be able to go through the clearances required by our customer base, including SC clearance.
  • Full Driving licence.

What you'll get in return

You will be joining a company and team who will ensure that managers will be accessible when you need training and support. Your voice will be heard and this client will take a genuine interest in how you want to develop. In the team, the company has desktop support engineers that simply enjoy being hands on and fixing issues, but they also have a track record of developing their engineering teams into consultancy, global infrastructure, service manager and project manager roles.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
  • London
  • £18.70 per hour (UMBRELLA)
    • Contract
1st Line Support / 2nd Line Support – VIP USERS

Location: Central London

Pay Rate: £18.70 per hour (UMBRELLA)

Contract duration: 6 months +

We are offering immediate contracting work that will enable you to develop your IT engineering skills with an organisation that really values you. We currently have a fantastic opportunity for experienced Senior IT engineers in the London area, working for a large IT service provider. Our Senior Desktop Support Engineer role in the Central London area is a superb opportunity for someone who is passionate about furthering improving their existing project migration, deployment, floor walking, troubleshooting and network skills while delivering excellent customer service up to VIP level and is keen to continue to increase their desktop and laptop, hardware and software knowledge. We really believe this is an opportunity for building your experience that is not to be missed.

MUST HAVE PREVIOUS EXPERIENCE WITH IT SUPPORT WITHIN A BANKING ENVIRONMENT

Within the Senior Deskside support role, the day to day duties will involve general desktop and laptop support. You will also be responsible for the roll out of Windows 7/10 devices. In addition, you will also be conducting data transfers as well as hardware break fixes.

MUST HAVE PREVIOUS EXPERIENCE WITH IT SUPPORT WITHIN A BANKING ENVIRONMENT

Successful candidates will

  • Be located within a commutable distance of Central London
  • Previous hardware deployment and rollout experience
  • Experience with hardware break FIX
  • Windows XP, 7 and 10
  • Be able to take the lead on project roles
  • Various deployment tools – IT hardware and software
  • Experience of preparing machines for migration and configuration
  • Microsoft server experience
  • Experience with Active directory
  • Good Time management skills
  • Attention to detail
  • Fast paced and dedicated nature
  • Customer service to VIP level

We are looking for someone who is from a background such as face to face desk-side support or IT field service engineering, you will be able to work flexibly and efficiently whilst having a proven background in various IT systems, hardware, deployments, rollouts and configuration along with a drive and passion to succeed. In exchange, we will provide the opportunity to work for a variety of high profile clients with a degree of flexibility whilst growing your personal profile.
  • London
  • £18.70 per hour (UMBRELLA)
    • Contract
1st Line Support / 2nd Line Support – VIP USERS

Location: Central London

Pay Rate: £18.70 per hour (UMBRELLA)

Contract duration: 6 months +

We are offering immediate contracting work that will enable you to develop your IT engineering skills with an organisation that really values you. We currently have a fantastic opportunity for experienced Senior IT engineers in the London area, working for a large IT service provider. Our Senior Desktop Support Engineer role in the Central London area is a superb opportunity for someone who is passionate about furthering improving their existing project migration, deployment, floor walking, troubleshooting and network skills while delivering excellent customer service up to VIP level and is keen to continue to increase their desktop and laptop, hardware and software knowledge. We really believe this is an opportunity for building your experience that is not to be missed.

MUST HAVE PREVIOUS EXPERIENCE WITH IT SUPPORT WITHIN A BANKING ENVIRONMENT

Within the Senior Deskside support role, the day to day duties will involve general desktop and laptop support. You will also be responsible for the roll out of Windows 7/10 devices. In addition, you will also be conducting data transfers as well as hardware break fixes.

MUST HAVE PREVIOUS EXPERIENCE WITH IT SUPPORT WITHIN A BANKING ENVIRONMENT

Successful candidates will

  • Be located within a commutable distance of Central London
  • Previous hardware deployment and rollout experience
  • Experience with hardware break FIX
  • Windows XP, 7 and 10
  • Be able to take the lead on project roles
  • Various deployment tools – IT hardware and software
  • Experience of preparing machines for migration and configuration
  • Microsoft server experience
  • Experience with Active directory
  • Good Time management skills
  • Attention to detail
  • Fast paced and dedicated nature
  • Customer service to VIP level

We are looking for someone who is from a background such as face to face desk-side support or IT field service engineering, you will be able to work flexibly and efficiently whilst having a proven background in various IT systems, hardware, deployments, rollouts and configuration along with a drive and passion to succeed. In exchange, we will provide the opportunity to work for a variety of high profile clients with a degree of flexibility whilst growing your personal profile.
  • London
  • £500-550 per day
    • Contract
A leading Independent IT Infrastructure and Services Consultancy is seeking a Network Architect for major financial services customer. 12 month contract based in London.

The role holder will be responsible for network design input into infrastructure, security and commercial projects. Maintenance and ownership of technology roadmaps with responsibility for ensuring network infrastructure remains relevant to the needs of the Business. Delivering and leading Network project deliverables and architecture related work. The systems are a critical part of the national infrastructure and are built to support high availability and high volumes, a mixed technology environment exists which includes Cisco, F5 and Palo Alto and the Network team are an intrinsic part of achieving that high availability.

Preferred Experience
Expert knowledge of Cisco Routing and Switching (CCIE level)
Cisco ASA, Juniper and F5 network design and administration
Responsible for customer connectivity, onboarding, level 3 diagnostics and troubleshooting.
ASA firewalls, F5 LTM/ASM, iRules. SSL/TLS mutual authentication, debugging and analysis of XML content based routing.
Palo Alto
Juniper Netscreen
Understanding of Cloud technologies
Experience leading a major work stream or multiple smaller work streams for a large network domain initiative, often providing technical guidance and advice to project team members
Experience engaging with the broader technical community to anticipate developments in innovation, often evaluating new solutions and recommending future business network requirements
Demonstrates success at selecting and evaluating new technologies that will adhere to innovative industry trends and practices
Experience of working in multi-vendor environments with an expectation of demonstrating industry certification or a long history at design level
Experience leading a major work stream or multiple smaller work streams for a large network domain initiative, often providing technical guidance and advice to project team members
Understand of Application servers from connectivity viewpoint (Weblogic, Tomcat etc)
Knowledge of ITIL v3, ISO 20000 and ISO27000

Key Accountabilities
Develops new and modifies existing network platform capabilities to support business processes by mapping network platform/infrastructure components, identifying dependencies across systems/platforms and managing network infrastructure security, availability, recoverability, performance, integrity, and supportability
Collaborate with the automation architect to identify and develop opportunities for automation within the network environment and seek to reduce laborious tasks, speed up execution and increase competitive advantage
Support the knowledge development of the Network team by sharing knowledge, learning from others and driving your own personal development
Assisting with high-level, and more detailed low-level technical documentation of the solution architecture
Work in a variety of settings, individually or as part of small multi-discipline groups either within the team or in a project setting
Closely liaise with other technical areas such as Engineering, Architecture, Networks, Middleware, Database and Automation teams
Communicate effectively at all levels
Provide technical break\FIX support including as part of a 24/5 out of hours on call rota
Provide high quality project delivery, including build, documentation and knowledge sharing
Mentors junior staff by providing training to develop technical skills and capabilities across the team
Delivery of assigned tasks within specified timelines, to an agreed quality standard
To understand and adhere to the company IT methodology SDLC. This includes proactively raising timely exceptions/risks/issues, driving a culture of continuous improvement to raise the quality of deliverables. Strong Numerical and application log analytical skills
Problem solver and solution-seeking approach
Excellent verbal and written communication skills
Ability to multitask and prioritise
Ability to understand and communicate complex technical information
Be able to work with team members located in multiple geographies
Demonstrates ability to participate in cross functional teams for estimating, application designs, and implementation strategies
Requires little supervision while identifying tasks associated with responsibilities
Provide suggestions, recommendations and input on direction for strategy and roadmap
Excellent communication skills with the ability to communicate clearly with peers and project colleagues
Work to ensure that the team can meet or exceed agreed Service Level Agreements
Strong Numerical and application log analytical skills
Problem solver and solution-seeking approach
Excellent verbal and written communication skills
Ability to multitask and prioritise
  • London
  • £500-550 per day
    • Contract
A leading Independent IT Infrastructure and Services Consultancy is seeking a Network Architect for major financial services customer. 12 month contract based in London.

The role holder will be responsible for network design input into infrastructure, security and commercial projects. Maintenance and ownership of technology roadmaps with responsibility for ensuring network infrastructure remains relevant to the needs of the Business. Delivering and leading Network project deliverables and architecture related work. The systems are a critical part of the national infrastructure and are built to support high availability and high volumes, a mixed technology environment exists which includes Cisco, F5 and Palo Alto and the Network team are an intrinsic part of achieving that high availability.

Preferred Experience
Expert knowledge of Cisco Routing and Switching (CCIE level)
Cisco ASA, Juniper and F5 network design and administration
Responsible for customer connectivity, onboarding, level 3 diagnostics and troubleshooting.
ASA firewalls, F5 LTM/ASM, iRules. SSL/TLS mutual authentication, debugging and analysis of XML content based routing.
Palo Alto
Juniper Netscreen
Understanding of Cloud technologies
Experience leading a major work stream or multiple smaller work streams for a large network domain initiative, often providing technical guidance and advice to project team members
Experience engaging with the broader technical community to anticipate developments in innovation, often evaluating new solutions and recommending future business network requirements
Demonstrates success at selecting and evaluating new technologies that will adhere to innovative industry trends and practices
Experience of working in multi-vendor environments with an expectation of demonstrating industry certification or a long history at design level
Experience leading a major work stream or multiple smaller work streams for a large network domain initiative, often providing technical guidance and advice to project team members
Understand of Application servers from connectivity viewpoint (Weblogic, Tomcat etc)
Knowledge of ITIL v3, ISO 20000 and ISO27000

Key Accountabilities
Develops new and modifies existing network platform capabilities to support business processes by mapping network platform/infrastructure components, identifying dependencies across systems/platforms and managing network infrastructure security, availability, recoverability, performance, integrity, and supportability
Collaborate with the automation architect to identify and develop opportunities for automation within the network environment and seek to reduce laborious tasks, speed up execution and increase competitive advantage
Support the knowledge development of the Network team by sharing knowledge, learning from others and driving your own personal development
Assisting with high-level, and more detailed low-level technical documentation of the solution architecture
Work in a variety of settings, individually or as part of small multi-discipline groups either within the team or in a project setting
Closely liaise with other technical areas such as Engineering, Architecture, Networks, Middleware, Database and Automation teams
Communicate effectively at all levels
Provide technical break\FIX support including as part of a 24/5 out of hours on call rota
Provide high quality project delivery, including build, documentation and knowledge sharing
Mentors junior staff by providing training to develop technical skills and capabilities across the team
Delivery of assigned tasks within specified timelines, to an agreed quality standard
To understand and adhere to the company IT methodology SDLC. This includes proactively raising timely exceptions/risks/issues, driving a culture of continuous improvement to raise the quality of deliverables. Strong Numerical and application log analytical skills
Problem solver and solution-seeking approach
Excellent verbal and written communication skills
Ability to multitask and prioritise
Ability to understand and communicate complex technical information
Be able to work with team members located in multiple geographies
Demonstrates ability to participate in cross functional teams for estimating, application designs, and implementation strategies
Requires little supervision while identifying tasks associated with responsibilities
Provide suggestions, recommendations and input on direction for strategy and roadmap
Excellent communication skills with the ability to communicate clearly with peers and project colleagues
Work to ensure that the team can meet or exceed agreed Service Level Agreements
Strong Numerical and application log analytical skills
Problem solver and solution-seeking approach
Excellent verbal and written communication skills
Ability to multitask and prioritise