Search Results

IT Support Analyst — SharePoint – Holborn – London

London

- Permanent
05 Mar 2020

Citrix

IT Support Analyst — SharePoint – Holborn – London

IT Support/365/Sharepoint/Infrastructure/Windows/Hardware/Helpdesk/Citrix/ERP/Microsoft

IT Support Analyst required for an exciting organisation based in Central London. My client is someone to join their growing business to support with day to day support on hardware and software issues, suggest improvements for their infrastructure and to streamline their processes. Experience with Office365 and Sharepoint Online is essential, you will need to be able to help set up new users and handle day-to-day support on these systems. A family feel culture is very important to my client so if you have a positive attitude and enjoy helping others, this would be an ideal opportunity for you.

Key responsibilities:

Support on Office365 and Sharepoint online administration
Support on an ERP implementation
Provide 1st line technical support; answering support queries via phone, email and face to face.
Take ownership of user problems and be proactive when dealing with user issues.
Log and manage calls on the call logging system.
Respond to enquiries from users and help them resolve hardware or software problems.
Support users in the use of computer equipment by providing necessary training and advice.
Arrange for external technical support where problems cannot be resolved in house.

Develop How To Guides for user training on new technologies and processes
Create and maintain technical documentation, manuals and IT policies
Set up new user accounts and configure access including but not limited to Microsoft software, Citrix, iCloud 8×8 phone software
Monitor performance and maintain systems according to requirements

Key Skills Required

Proven experience as an Office 365 and Sharepoint System Administrator
Experience with Microsoft and Sharepoint are a must for this role
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills
BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

IT Support/365/Sharepoint/Infrastructure/Windows/Hardware/Helpdesk/Citrix/ERP/Microsoft

Our client are offering a salary of £30,000 – £35,000 per annum for this position

Interested!?! Send your up to date CV to Naomi Cruden at Crimson for immediate review

Crimson are acting as an employment business in regard to this vacancy

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend

IT Support/365/Sharepoint/Infrastructure/Windows/Hardware/Helpdesk/Citrix/ERP/Microsoft

IT Support Analyst — SharePoint – Holborn – London

London

- Permanent
05 Mar 2020

Citrix

IT Support Analyst — SharePoint – Holborn – London

IT Support/365/Sharepoint/Infrastructure/Windows/Hardware/Helpdesk/Citrix/ERP/Microsoft

IT Support Analyst required for an exciting organisation based in Central London. My client is someone to join their growing business to support with day to day support on hardware and software issues, suggest improvements for their infrastructure and to streamline their processes. Experience with Office365 and Sharepoint Online is essential, you will need to be able to help set up new users and handle day-to-day support on these systems. A family feel culture is very important to my client so if you have a positive attitude and enjoy helping others, this would be an ideal opportunity for you.

Key responsibilities:

Support on Office365 and Sharepoint online administration
Support on an ERP implementation
Provide 1st line technical support; answering support queries via phone, email and face to face.
Take ownership of user problems and be proactive when dealing with user issues.
Log and manage calls on the call logging system.
Respond to enquiries from users and help them resolve hardware or software problems.
Support users in the use of computer equipment by providing necessary training and advice.
Arrange for external technical support where problems cannot be resolved in house.

Develop How To Guides for user training on new technologies and processes
Create and maintain technical documentation, manuals and IT policies
Set up new user accounts and configure access including but not limited to Microsoft software, Citrix, iCloud 8×8 phone software
Monitor performance and maintain systems according to requirements

Key Skills Required

Proven experience as an Office 365 and Sharepoint System Administrator
Experience with Microsoft and Sharepoint are a must for this role
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills
BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

IT Support/365/Sharepoint/Infrastructure/Windows/Hardware/Helpdesk/Citrix/ERP/Microsoft

Our client are offering a salary of £30,000 – £35,000 per annum for this position

Interested!?! Send your up to date CV to Naomi Cruden at Crimson for immediate review

Crimson are acting as an employment business in regard to this vacancy

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend

IT Support/365/Sharepoint/Infrastructure/Windows/Hardware/Helpdesk/Citrix/ERP/Microsoft

Infrastructure Architect

Exeter, United Kingdom
£50000 - £53000 per annum

- Permanent
05 Mar 2020

We are looking for an Infrastructure Architect to work closely with the IT function to design infrastructure services to meet business needs. You will develop Infrastructure Service roadmaps and strategies for infrastructure services implementations. You will provide direction to Architecture teams to review cross delivery.

You will work with our infrastructure delivery teams to provide direction, policy, service definitions, product evaluations and high level designs for IT Infrastructure Layer services covering networks, [on-premise and cloud] servers/storage, clients, printing, telephony and Office 365.

You will interact with a wide number of stakeholders including enterprise architects, business analysts, security specialists, procurement specialists, service providers, suppliers, project managers and of course users to ensure the Infrastructure Layer services meet requirements for the full design, build and operate lifecycle.

We have a varied infrastructure landscape with a mix of older and leading-edge technologies to allow you to build and widen your skills. Examples include: Linux, MS Server, MS Azure, MS SQL Server, MS 0365, Citrix, Intune, MS SCOM, SCCM, Dell Servers, HP/Dell clients, Samsung mobile, MS Windows 7/10, Meraki/Cisco, microwave, MPLS, SDWAN, VMWare.

For more information, please send your cv to bridget.phillips@opusrs.com

Infrastructure Architect

Exeter, United Kingdom
£50000 - £53000 per annum

- Permanent
05 Mar 2020

We are looking for an Infrastructure Architect to work closely with the IT function to design infrastructure services to meet business needs. You will develop Infrastructure Service roadmaps and strategies for infrastructure services implementations. You will provide direction to Architecture teams to review cross delivery.

You will work with our infrastructure delivery teams to provide direction, policy, service definitions, product evaluations and high level designs for IT Infrastructure Layer services covering networks, [on-premise and cloud] servers/storage, clients, printing, telephony and Office 365.

You will interact with a wide number of stakeholders including enterprise architects, business analysts, security specialists, procurement specialists, service providers, suppliers, project managers and of course users to ensure the Infrastructure Layer services meet requirements for the full design, build and operate lifecycle.

We have a varied infrastructure landscape with a mix of older and leading-edge technologies to allow you to build and widen your skills. Examples include: Linux, MS Server, MS Azure, MS SQL Server, MS 0365, Citrix, Intune, MS SCOM, SCCM, Dell Servers, HP/Dell clients, Samsung mobile, MS Windows 7/10, Meraki/Cisco, microwave, MPLS, SDWAN, VMWare.

For more information, please send your cv to bridget.phillips@opusrs.com

Service Desk Engineer

Watford
£20,000 - £25,000 per annum

- Permanent
05 Mar 2020

Citrix

Our client, a Chartered Accountancy firm based in Watford, has a new role for a Service Desk Engineer to join their IT Team supporting 3 offices in total.

Duties include:

Acting as the initial contact on all hardware and software support calls.
Escalation of support calls and management of Helpdesk software.
Configuration and installation of desktop and laptop computers.
Responsibility for testing and deploying new hardware.
On boarding of new users using Microsoft Active Directory and relevant applications.
Manage the off boarding of users using checklists.
Provide support for user and office relocations.
Daily/weekly backup software management.
Printer management and basic troubleshooting.
Basic server management including Citrix Xenapp user support.
Basic management of the telephone system.
Occasional visits to other offices.

To be considered for this role candidates will be familiar with the Microsoft Windows desktop environment and have IT Helpdesk experience

The salary and benefits are generous for the successful candidate. For more information on the role please contact Ashby Finance.

Service Desk Engineer

Watford
£20,000 - £25,000 per annum

- Permanent
05 Mar 2020

Citrix

Our client, a Chartered Accountancy firm based in Watford, has a new role for a Service Desk Engineer to join their IT Team supporting 3 offices in total.

Duties include:

Acting as the initial contact on all hardware and software support calls.
Escalation of support calls and management of Helpdesk software.
Configuration and installation of desktop and laptop computers.
Responsibility for testing and deploying new hardware.
On boarding of new users using Microsoft Active Directory and relevant applications.
Manage the off boarding of users using checklists.
Provide support for user and office relocations.
Daily/weekly backup software management.
Printer management and basic troubleshooting.
Basic server management including Citrix Xenapp user support.
Basic management of the telephone system.
Occasional visits to other offices.

To be considered for this role candidates will be familiar with the Microsoft Windows desktop environment and have IT Helpdesk experience

The salary and benefits are generous for the successful candidate. For more information on the role please contact Ashby Finance.

Technical Support Engineer

Sale
£20,000 - £25,000 per annum

- Permanent
05 Mar 2020

Citrix

Role: Technical Support Engineer
Location: Sale
Salary: £20,000 - £25,000 + Excellent Training Opportunities

We are currently searching for an IT Service Desk Engineer to join the Service Desk of a rapidly growing MSP based in Sale. The Service Desk Analyst acts as a communication & technical point of contact for tickets and requests and is expected to know basic functions around supporting user accounts, with a keen desire to progress through on the job training and certifications.

This is a fantastic opportunity for someone who wishes to progress in their career and work for an organisation that highly values teamwork across all departments and promotes a dynamic and hard-working yet friendly work ethic. My client is searching for the right candidate who has excellent all-round knowledge of IT hardware and software, whilst also being a self-motivated individual who is dedicated to their role.

These guys are looking for someone that they can invest their time and money into so please apply if you are eager to learn and develop!

You will be given the opportunity to learn and develop technical skills in the following areas:

Windows Server Operating Systems
Security
Clustering and High availability technologies
Microsoft Exchange to a very high level
Hyper-V to a very high level
Virtualization technologies
IIS
Active Directory & DNS
Group Policy
Strong technical knowledge of:
- VLAN's, VPNs and Virtualised Technology
- Routers, Switches and Firewalls
- Network Security software and hardware
- TCP/IP and standard communication protocols
- Layered and Multi-Layered Switching and protocols
Strong technical knowledge of current storage Technologies:
- SAN Technologies
- RAID configurations
- Clustering
- Associated hardware and software
Citrix XenApp / XenDesktop.
Microsoft Windows Server Operating Systems 2008 to present.
Microsoft Exchange 2007 to present.
Veeam backup technologies.
Cisco Firewalls, Switches, Routers - In-depth understanding.
Dell storage Technology to a high level.
Dell Servers to a very high level.
Bitdefender Security Software
IDS/IPS/AV

Please apply immediately for consideration for the role. Or feel free to send your CV direct to Owen Watkins - (owen. watkins @ intechnologygroup . com) or call ()

Windows Server - Active Directory - Office 365 - Citrix -Hyper V - Networking - HP - Cisco - Avaya - IT Technician - 1st Line Support - 2nd Line Support - Azure - AWS - VOIP - Routers - Firewalls - WAP - Connectwise

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Technical Support Engineer

Sale
£20,000 - £25,000 per annum

- Permanent
05 Mar 2020

Citrix

Role: Technical Support Engineer
Location: Sale
Salary: £20,000 - £25,000 + Excellent Training Opportunities

We are currently searching for an IT Service Desk Engineer to join the Service Desk of a rapidly growing MSP based in Sale. The Service Desk Analyst acts as a communication & technical point of contact for tickets and requests and is expected to know basic functions around supporting user accounts, with a keen desire to progress through on the job training and certifications.

This is a fantastic opportunity for someone who wishes to progress in their career and work for an organisation that highly values teamwork across all departments and promotes a dynamic and hard-working yet friendly work ethic. My client is searching for the right candidate who has excellent all-round knowledge of IT hardware and software, whilst also being a self-motivated individual who is dedicated to their role.

These guys are looking for someone that they can invest their time and money into so please apply if you are eager to learn and develop!

You will be given the opportunity to learn and develop technical skills in the following areas:

Windows Server Operating Systems
Security
Clustering and High availability technologies
Microsoft Exchange to a very high level
Hyper-V to a very high level
Virtualization technologies
IIS
Active Directory & DNS
Group Policy
Strong technical knowledge of:
- VLAN's, VPNs and Virtualised Technology
- Routers, Switches and Firewalls
- Network Security software and hardware
- TCP/IP and standard communication protocols
- Layered and Multi-Layered Switching and protocols
Strong technical knowledge of current storage Technologies:
- SAN Technologies
- RAID configurations
- Clustering
- Associated hardware and software
Citrix XenApp / XenDesktop.
Microsoft Windows Server Operating Systems 2008 to present.
Microsoft Exchange 2007 to present.
Veeam backup technologies.
Cisco Firewalls, Switches, Routers - In-depth understanding.
Dell storage Technology to a high level.
Dell Servers to a very high level.
Bitdefender Security Software
IDS/IPS/AV

Please apply immediately for consideration for the role. Or feel free to send your CV direct to Owen Watkins - (owen. watkins @ intechnologygroup . com) or call ()

Windows Server - Active Directory - Office 365 - Citrix -Hyper V - Networking - HP - Cisco - Avaya - IT Technician - 1st Line Support - 2nd Line Support - Azure - AWS - VOIP - Routers - Firewalls - WAP - Connectwise

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

IT Support Analyst / Graduate Trainee IT related Degree

City Of London
£20,000 - £30,000 per annum

- Permanent
05 Mar 2020

IT Support Analyst / 1st Line Support / Graduate Trainee (IT related Degree) - City, London

Recent graduates with an IT degree will be considered.

Up to £30k Basic + Bonus + Benefits (Dependent on experience)

A great opportunity is available for an IT Support Analyst to join a highly successful financial services company based in The City. You will be responsible for supporting users / network on a day to day basis as well as supporting the Chief Technology Officer with social media and digital marketing etc.

About the Job:

* Be the first point of contact for Users when it comes to resolving incidents and problems
* Report to MSP for more complex requests/ issues and actively engage to ensure solutions are delivered
* Contribute to polices, processes and procedures
* Install, maintain and support new applications
* Work to SLA thresholds for incidents and service desk requests
* Establish a good working relationship with users, proactively offering support on a day to day basis
* Keep up to date with advancements in technology
* Diagnose and resolve technical issues
* Monitor systems and performance levels
* Support Users on both hardware and software applications
* Provide support for mobile, desktop, laptop and printing devices

Required skills:

1+ years working on or leading a technical service desk for a MSP
High Standard of Incident and Problem management
Proven technical ability working for an MSP through relevant experience
Good organisational, time management and prioritisation skills
Strong written and verbal skills with the ability to produce clear and accurate documentation
The ability to communicate confidently and clearly to users both face to face and over the telephone
Able to travel across the UK as required to other company offices for the purpose of onsite support
Previous experience using helpdesk applications
Network trouble shooting
Good knowledge of Citrix /XenApp Server
Knowledge and understanding of TCP/IP, DNS, DHCP, Active Directory, Exchange and O365 administration

Desirable:

ITIL 4 Foundation
CompTIA Advanced Security Practitioner (CASP) IT
CompTIA Network+
CompTIA Security+
Microsoft Certified Solutions Associate (MCSA) Windows 7
Microsoft Certified Solutions Associate (MCSA) Windows 8
MCSA: Windows Server 2012
MCSA: SQL Server 2012/2014

IT Support Analyst / Graduate Trainee IT related Degree

City Of London
£20,000 - £30,000 per annum

- Permanent
05 Mar 2020

IT Support Analyst / 1st Line Support / Graduate Trainee (IT related Degree) - City, London

Recent graduates with an IT degree will be considered.

Up to £30k Basic + Bonus + Benefits (Dependent on experience)

A great opportunity is available for an IT Support Analyst to join a highly successful financial services company based in The City. You will be responsible for supporting users / network on a day to day basis as well as supporting the Chief Technology Officer with social media and digital marketing etc.

About the Job:

* Be the first point of contact for Users when it comes to resolving incidents and problems
* Report to MSP for more complex requests/ issues and actively engage to ensure solutions are delivered
* Contribute to polices, processes and procedures
* Install, maintain and support new applications
* Work to SLA thresholds for incidents and service desk requests
* Establish a good working relationship with users, proactively offering support on a day to day basis
* Keep up to date with advancements in technology
* Diagnose and resolve technical issues
* Monitor systems and performance levels
* Support Users on both hardware and software applications
* Provide support for mobile, desktop, laptop and printing devices

Required skills:

1+ years working on or leading a technical service desk for a MSP
High Standard of Incident and Problem management
Proven technical ability working for an MSP through relevant experience
Good organisational, time management and prioritisation skills
Strong written and verbal skills with the ability to produce clear and accurate documentation
The ability to communicate confidently and clearly to users both face to face and over the telephone
Able to travel across the UK as required to other company offices for the purpose of onsite support
Previous experience using helpdesk applications
Network trouble shooting
Good knowledge of Citrix /XenApp Server
Knowledge and understanding of TCP/IP, DNS, DHCP, Active Directory, Exchange and O365 administration

Desirable:

ITIL 4 Foundation
CompTIA Advanced Security Practitioner (CASP) IT
CompTIA Network+
CompTIA Security+
Microsoft Certified Solutions Associate (MCSA) Windows 7
Microsoft Certified Solutions Associate (MCSA) Windows 8
MCSA: Windows Server 2012
MCSA: SQL Server 2012/2014

Contract Type

Salary/Rate

IT Support Analyst — SharePoint – Holborn – London

IT Support Analyst — SharePoint – Holborn – London

Infrastructure Architect

Infrastructure Architect

Service Desk Engineer

Service Desk Engineer

Technical Support Engineer

Technical Support Engineer

IT Support Analyst / Graduate Trainee IT related Degree

IT Support Analyst / Graduate Trainee IT related Degree