Nuffield Department of Orthopaedics, Rheumatology and Musculoskeletal Sciences, Botnar Research Centre, Windmill Road, Oxford
Grade 5: £25,941 - £30,942 p.a.
We are seeking to recruit an IT Officer to deliver effective IT support and services at the Nuffield Department of Orthopaedics, Rheumatology and Musculoskeletal Sciences, based at the Botnar Research Centre, Oxford.
As an IT Officer you will help with the smooth running of the IT systems across the department with appropriate support and direction from the Head of Botnar IT Services. You will provide firstline IT support to all staff and students, be an approachable key point of contact for all new IT problems, and help establish improvements to the IT support in a growing department. You will configure new computers, troubleshoot issues, help maintain the servers, ensure information published on websites is up-to-date, and use your experience and aptitude with computers to help others make good use of hardware and common software. You will also assist with updating websites and other IT systems.
You must be educated to A Level standard (or equivalent) and ideally will have some certification of IT skills or equivalent professional experience. You will have broad experience of setting up and supporting a large number of computers (Windows and OS X) and be confident at troubleshooting and resolving issues. You will be experienced in assisting others in using common software (Microsoft Outlook, Word, Excel, various web browsers) and supporting IT systems in a quiet working environment. Excellent communication skills and the ability to demonstrate a tactful and confidential approach are essential, as is the ability to work independently and also as part of a team with a broad range of people.
Professional familiarity with supporting Windows 10 and recent versions of Mac OS X is desirable. Experience of administering Windows via the command line, administering Linux, using virtual machines (VMWare or Oracle Virtual Box), using a helpdesk ticketing system, or using Novell ZENworks would also be advantageous.
You will be required to upload a supporting statement as part of your online application.
The closing date for this position is 12.00 noon on Monday 30 March 2020.
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_version_4.jobspec?p_id=145575