Location: Kings Meadow Campus
Salary:
£40,322 to £49,553 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.
We are pleased to announce a new opportunity for an experienced Configuration & Capacity Manager to join our Information Services team at an unprecedented time of change.
The Configuration & Capacity Manager, is a new, dual-responsibility role that will be based within our IT Service Management team and will be responsible for overseeing the configuration and capacity management functions across our global IT estate.
From a Configuration perspective, you will be responsible for the smooth running of day-to-day operations, ensuring the maintenance of the Configuration Management Database and that related processes are adhered to. You will actively participate in governance and assurance activities to ensure services are properly controlled and that accurate management information regarding Configuration is available at all times.
From a Capacity & Monitoring viewpoint, you will act as the bridge between Service Management and operational delivery teams, agreeing routine monitoring of IT capacity levels across the global estate (server, storage, networks, virtualised environments, applications, telephony and databases) and producing management information to advise on aligning capacity and demand and ensuring existing capacity is optimised.
Your background will include proven experience of configuration and capacity management in a complex IT environment, including knowledge of the full lifecycle of configuration management and the successful implementation of tools and processes. You will possess strong knowledge of IT service management processes and methodologies (ITIL) and the ability to lead and inspire others through complex problem-solving challenge. You will be an effective communicator, able to network and build relationships at all levels with experience of influencing and negotiating high-level stakeholders to achieve your goals.
At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach your professional and personal career goals. We are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. As a University employee, you will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts and travel schemes, along with a generous holiday allowance and attractive pension scheme.
As the successful candidate, you will have a Degree/professional qualification and track record of work experience in configuration and capacity management. You will possess an ITIL qualification and will ideally also be a PRINCE2 Practitioner.
This role is available on a permanent basis. Hours of work are full-time (36.25 hours) ; however applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Job share arrangements may be considered.
Informal enquiries may be addressed to Phil Brindley, email philip.brindley@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.
Our University has always been a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, visit; www.nottingham.ac.uk/jobs/applyingfromoverseas/index2.aspx