Our Client based in Wilmslow are seeking a 3rd Line Support Engineer to join their busy IT department.
Do you enjoy resolving complex incidents?
Do you enjoy providing excellent support and customer service to internal clients?
Do you want to work in a professional and busy IT department and play a key role in the delivery of the company technology plan?
If you have answered yes to the above then this may well be the right role for you.
Responsibilities & Duties;
Support and maintain the firms complex virtualised infrastructure
Secure and enhance the security of existing infrastructure environments
Support the Manager on projects and future roadmaps
Working independently as part of a team on a variety of security, growth, innovative and stability related projects
Devise and where appropriate provide training for end users
Provide operational support through the infrastructure teams help desk system
Assist in the maintenance of ISO27001 certification
Provide support and where relevant mentor team members
Maintain the security and development of the firms telephone system
Provide operational support through team help desk system
Technial skills required for this role are as follows;
- SIEM Logging
- Microsoft Active Directory administration
- Microsoft Exchange Server
- Microsoft Office 365
- Microsoft Azure Cloud
- Microsoft SQL Server Administration
- Microsoft HyperV
- HP Aruba Switch Management
- VLAN Configuration/ IP Routing
- IIS
- Veeam Backups
- Mitel Phone System
- Cisco/Unifi Wifi
- Patch Management
- Network Access Control, preferably Watchguard
- Microsoft Remote Desktop Services
- LAN/WAN Topologies
- SAN
- Firewall Management, preferably Watchguard
- VPN (Site-to-Site IPVPN, 2FA DUO)
- FTP
- HP Aruba Switch Management
Candidates with the following will be at an advantage;
Microsoft MCSE/MCP qualifications
PRINCE2 Project Management skills
Exposure to Information Security Management Systems such as ISO27001
Exposure to key platforms in the legal sectors, such as BigHand, VisualFiles and PaperRiver
This is a fantastic opportunity to join a great firm and for a talented individual to complement a dynamic team of IT Professionals.
Please get in touch should you wish to discuss further or find out more.