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2nd Line Support Operator (Inside IR35)
  • Central London
  • £300.00 - £325.00 per day
    • Contract
  • 06 Mar 2020

Montash have been engaged by a leading Consultancy to source a 2nd Line Support Engineer. The end client is a government client and they are looking for someone to 6 months to provide L2 Support across MS365

Key responsibilities

  • 2nd Line point of contact regarding support for c25,000 members of staff, located nationally who use eJudiciary and other IT products/services. Capture, record and resolve incidents in accordance with agreed protocols/SLA’s.
  • Support the escalation of live service issues, delivery of services and investigation/delivery of new requirements.
  • Manage customer expectations when dealing with an incident/new work request and show reasoning and analysis when providing options and recommendations to resolve/deliver;
  • Maintain 'ServiceNow’ log of all incidents raised and resolve incidents in accordance with office standards and the SLA.
  • Follow (major) incident, change and problem management operating procedures. Contribute to maintaining them and suggesting improvements.
  • Proactively monitor call trends, using this knowledge to provide suggestions to stakeholders on improvements to the service.
  • To provide input into wider team’s initiatives. The post-holder will be expected to actively contribute to the team’s operational objectives and provide input into how the team can improve and meet its targets;
  • Produce/maintain clear and concise documentation (office protocols, team guides, user guides, communications to user, etc).
  • Identify and procure hardware/software and assist with financial management and invoice payment, following departmental guidelines.
  • Assess the impact of any changes to MS365 and to identify how this may impact the customer/support team.
  • Assess the impact of change and provide recommendations to stakeholders.
  • As required represent the office/directorate/department in meetings with customers, business representatives and internal/external suppliers.
  • Ensure specialist knowledge of MS365 and related administrative tools is up to date and maintained.
  • Follow a build process to build and dispatch laptops to the judiciary.
  • Maintain asset list using standard asset management procedures.
  • Maintain knowledge of the O365 product set and ensure new leases are monitored, understood and assessed in relation of user impact.
  • To understand the different types of customers and respond to them appropriately.
  • Understand the urgency and skill levels of customer and use discretion when communicating;
  • Ensure complex IT issues can be explained in plain English.
  • Dealing with telephone/e-mail queries from customers outside of eJudiciary.
  • Contacting and liaising with departmental IT suppliers and representing our interests.

The successful candidate should be able to demonstrate

  • Recognised IT Qualification/Degree relevant to position.
  • Knowledge and experience of administering MS365 (at 2nd line level). The post-holder is required to have specialist knowledge of MS365 environment - Exchange online (e.g. message tracing, managing malware incidents), SharePoint (e.g. create a team site), Powershell (create and execute scripts), Azure (Dynamic Security Groups) and Skype for Business;
  • Advanced knowledge of MS Outlook, Word, Excel and Powerpoint (as described by most external courses);
  • Knowledge of the different operating systems/devices highly desirable, however Windows 8.1, Windows 10 and iOS is essential.
  • Experience of dealing with senior stakeholders. This role will involve dealing with the senior stakeholders;
  • Experience of dealing with incident, problem and change management processes.
  • Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in plain English).
  • Experience of working in a 2nd Line team within an IT support environment.
  • Production of support documentation and training materials for both internal support teams and customers.
  • Being able to deliver training to colleagues and customers;
  • Experience of a call logging systems (Service Now highly desirable).

Security Clearance

The successful candidate will be required to obtain security clearance (SC) level clearance before taking up post. Please note that individuals should normally have been resident in the UK for 5 years preceding their application for SC clearance.

2nd Line Support Operator (Inside IR35)
  • Central London
  • £300.00 - £325.00 per day
    • Contract
  • 06 Mar 2020

Montash have been engaged by a leading Consultancy to source a 2nd Line Support Engineer. The end client is a government client and they are looking for someone to 6 months to provide L2 Support across MS365

Key responsibilities

  • 2nd Line point of contact regarding support for c25,000 members of staff, located nationally who use eJudiciary and other IT products/services. Capture, record and resolve incidents in accordance with agreed protocols/SLA’s.
  • Support the escalation of live service issues, delivery of services and investigation/delivery of new requirements.
  • Manage customer expectations when dealing with an incident/new work request and show reasoning and analysis when providing options and recommendations to resolve/deliver;
  • Maintain 'ServiceNow’ log of all incidents raised and resolve incidents in accordance with office standards and the SLA.
  • Follow (major) incident, change and problem management operating procedures. Contribute to maintaining them and suggesting improvements.
  • Proactively monitor call trends, using this knowledge to provide suggestions to stakeholders on improvements to the service.
  • To provide input into wider team’s initiatives. The post-holder will be expected to actively contribute to the team’s operational objectives and provide input into how the team can improve and meet its targets;
  • Produce/maintain clear and concise documentation (office protocols, team guides, user guides, communications to user, etc).
  • Identify and procure hardware/software and assist with financial management and invoice payment, following departmental guidelines.
  • Assess the impact of any changes to MS365 and to identify how this may impact the customer/support team.
  • Assess the impact of change and provide recommendations to stakeholders.
  • As required represent the office/directorate/department in meetings with customers, business representatives and internal/external suppliers.
  • Ensure specialist knowledge of MS365 and related administrative tools is up to date and maintained.
  • Follow a build process to build and dispatch laptops to the judiciary.
  • Maintain asset list using standard asset management procedures.
  • Maintain knowledge of the O365 product set and ensure new leases are monitored, understood and assessed in relation of user impact.
  • To understand the different types of customers and respond to them appropriately.
  • Understand the urgency and skill levels of customer and use discretion when communicating;
  • Ensure complex IT issues can be explained in plain English.
  • Dealing with telephone/e-mail queries from customers outside of eJudiciary.
  • Contacting and liaising with departmental IT suppliers and representing our interests.

The successful candidate should be able to demonstrate

  • Recognised IT Qualification/Degree relevant to position.
  • Knowledge and experience of administering MS365 (at 2nd line level). The post-holder is required to have specialist knowledge of MS365 environment - Exchange online (e.g. message tracing, managing malware incidents), SharePoint (e.g. create a team site), Powershell (create and execute scripts), Azure (Dynamic Security Groups) and Skype for Business;
  • Advanced knowledge of MS Outlook, Word, Excel and Powerpoint (as described by most external courses);
  • Knowledge of the different operating systems/devices highly desirable, however Windows 8.1, Windows 10 and iOS is essential.
  • Experience of dealing with senior stakeholders. This role will involve dealing with the senior stakeholders;
  • Experience of dealing with incident, problem and change management processes.
  • Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in plain English).
  • Experience of working in a 2nd Line team within an IT support environment.
  • Production of support documentation and training materials for both internal support teams and customers.
  • Being able to deliver training to colleagues and customers;
  • Experience of a call logging systems (Service Now highly desirable).

Security Clearance

The successful candidate will be required to obtain security clearance (SC) level clearance before taking up post. Please note that individuals should normally have been resident in the UK for 5 years preceding their application for SC clearance.

Senior Java Developer
  • London
  • £60000 - £80000/annum + Great benefits
    • Permanent
  • 06 Mar 2020


Senior Java Developer - Finance - City Technical environment: Java J2EE / Linux, Android / iOS Cornucopia are working with an exciting mobile app based trading platform who require a Senior Java Developerr to lead the continued development of their front and back office applications. The Senior Java Developer will have full support in the investigation and implementation of latest technologies ... more about Senior Java Developer

Senior Java Developer
  • London
  • £60000 - £80000/annum + Great benefits
    • Permanent
  • 06 Mar 2020


Senior Java Developer - Finance - City Technical environment: Java J2EE / Linux, Android / iOS Cornucopia are working with an exciting mobile app based trading platform who require a Senior Java Developerr to lead the continued development of their front and back office applications. The Senior Java Developer will have full support in the investigation and implementation of latest technologies ... more about Senior Java Developer

Senior Test Analyst
  • Bristol, City of Bristol
    • Permanent
  • 05 Mar 2020

Job Description

The Travel Chapter are market leaders for self-catering holidays, providing a wide choice of high quality, personally inspected properties across the UK and beyond. Our diverse network of brands ensures customers find their perfect holiday with ease and help our property owners to reach unique markets and a wide variety of audiences. Our exceptional team of people are invaluable in our fast-growing business, their ambition and passion for what they do is the driving force behind our success.

We are looking for a Senior Test Analyst who can design and implement a UI automation framework, suggest areas in the business that would most benefit from automation and contribute to our performance testing on internal and external systems.


Perks:

  • Competitive salary and company pension scheme
  • Travel Chapter Employee Rewards - exclusive staff discounts
  • Healthcare cash plans
  • Employee assistance programme
  • 25 days’ holiday per year plus bank holidays
  • Cycle to work scheme
  • Regular social and team events with a relaxed, friendly and fun work environment
  • Time for training and self-improvement alongside highly effective, motivated and supportive team members!

Main Responsibilities:

  • Design and implement an automation framework for existing applications
  • Write and maintain a smoke test for some of our key brands
  • Integrate Selenium into our build process
  • Write, maintain and execute performance tests on some of our internal systems
  • Create and execute load tests for our flagship site
  • Work with stakeholders to identify key areas for automation
  • Setup flexible automation for our commonly repeated test plans
  • Work with dev ops on improving our test environments for automation
  • Work with test analysts on writing test plans for automation
  • Work with developers on implementing with automation in mind

Knowledge, skills and experience required:

Essential

  • Experience of delivering performance test solutions on Web UI, APIs and DBs
  • Experience in structuring, planning and implementing automated testing frameworks for agile development teams
  • Experience in end-to-end QA for agile teams
  • Extensive experience working as an automation engineer
  • Extensive knowledge of Selenium, ideally in C# and with Appium
  • Knowledge of performance testing tools, ideally NeoLoad
  • Knowledge of version control and pipeline tools, ideally GitLab
  • Knowledge of manual testing tools, ideally XRay
  • Knowledge of defect tracking tools, ideally JIRA

Desirable

  • Experience of efficient automation testing within iOS and Android platforms
  • Knowledge of Load Impact

Competencies:

  • A self-driven, independent worker that shows initiative in moving projects forward

King Recruit are acting as a Recruitment Partner for the Travel Chapter, please forward all applications to King Recruit for consideration.

Senior Test Analyst
  • Bristol, City of Bristol
    • Permanent
  • 05 Mar 2020

Job Description

The Travel Chapter are market leaders for self-catering holidays, providing a wide choice of high quality, personally inspected properties across the UK and beyond. Our diverse network of brands ensures customers find their perfect holiday with ease and help our property owners to reach unique markets and a wide variety of audiences. Our exceptional team of people are invaluable in our fast-growing business, their ambition and passion for what they do is the driving force behind our success.

We are looking for a Senior Test Analyst who can design and implement a UI automation framework, suggest areas in the business that would most benefit from automation and contribute to our performance testing on internal and external systems.


Perks:

  • Competitive salary and company pension scheme
  • Travel Chapter Employee Rewards - exclusive staff discounts
  • Healthcare cash plans
  • Employee assistance programme
  • 25 days’ holiday per year plus bank holidays
  • Cycle to work scheme
  • Regular social and team events with a relaxed, friendly and fun work environment
  • Time for training and self-improvement alongside highly effective, motivated and supportive team members!

Main Responsibilities:

  • Design and implement an automation framework for existing applications
  • Write and maintain a smoke test for some of our key brands
  • Integrate Selenium into our build process
  • Write, maintain and execute performance tests on some of our internal systems
  • Create and execute load tests for our flagship site
  • Work with stakeholders to identify key areas for automation
  • Setup flexible automation for our commonly repeated test plans
  • Work with dev ops on improving our test environments for automation
  • Work with test analysts on writing test plans for automation
  • Work with developers on implementing with automation in mind

Knowledge, skills and experience required:

Essential

  • Experience of delivering performance test solutions on Web UI, APIs and DBs
  • Experience in structuring, planning and implementing automated testing frameworks for agile development teams
  • Experience in end-to-end QA for agile teams
  • Extensive experience working as an automation engineer
  • Extensive knowledge of Selenium, ideally in C# and with Appium
  • Knowledge of performance testing tools, ideally NeoLoad
  • Knowledge of version control and pipeline tools, ideally GitLab
  • Knowledge of manual testing tools, ideally XRay
  • Knowledge of defect tracking tools, ideally JIRA

Desirable

  • Experience of efficient automation testing within iOS and Android platforms
  • Knowledge of Load Impact

Competencies:

  • A self-driven, independent worker that shows initiative in moving projects forward

King Recruit are acting as a Recruitment Partner for the Travel Chapter, please forward all applications to King Recruit for consideration.

iOS Developer
  • EC1, Farringdon, Greater London
    • Permanent
  • 05 Mar 2020

Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.

iOS DEVELOPER- FULL TIME, LONDON

Over the last 15 years, END. has evolved into a technology led retailer that provides luxury and contemporary menswear and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational menswear companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow and London.

This is an exciting opportunity for a talented and ambitious iOS Developer to join our rapidly growing in-house Technology Team. Working with our iOS team, the successful candidate will be responsible for building on our existing iOS app; adding new features from our product roadmap and constantly looking to improve its performance (we’re pretty proud of our 5 star rating). We’re looking for someone who thrives in a close-knit agile team, takes pride in their code and is truly passionate about technology.

Key responsibilities:

  • Develop a highly scalable, bespoke native iOS app that integrates with our e-commerce platform (Magento) and third party systems (e.g. Payment Gateways, ESP’s) 
  • Work with a Cross-functional team to plan and deliver new features
  • Iterate on the existing app’s UI and functionality to improve the user experience
  • Work to constantly improve the performance of the application
  • Regularly write unit tests


Essential skills and attributes:

  • At least 2 years previous experience developing for iOS
  • Proficient with Swift 5 and iOS frameworks
  • Good knowledge of Apple’s HIG, design patterns, coding and naming guidelines
  • Good understanding of GIT, JIRA and CocoaPods for dependency management
  • Experience with Auto Layout and collaborating with designers
  • Experience with RESTful APIs and JSON
  • Experience working with e-commerce platforms beneficial, especially Magento
  • Experience working in an Agile/Scrum environment
  • Experience with RxSwift is beneficial
  • Experience with Protocol Oriented Programming
  • Excellent written and spoken English
  • Takes pride in writing clean and efficient code
  • Always willing to learn new skills and explore emerging technology
  • Constantly up to date with new technology and excited about bringing new ideas to the table

What can we offer you?

  • Competitive salary
  • 33 days holiday (including bank holidays)
  • Company pension scheme
  • Generous staff discount
  • Team social events paid for through our Rewards Fund
  • R&D opportunities and twice yearly Hackathons — it’s important to us that everyone in our team is immersed in Tech and has time to play and innovate
  • Opportunities for professional development and career progression
  • Unlimited pats with our office dog — Insta-famous @iamfrankiethepomsky
  • Eye-test vouchers
  • Cycle-to-work scheme

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.

If you have what it takes to be part of our future success we want to hear from you.

Type of employment: Permanent, full-time

Closing date for applications: March 2020

iOS Developer
  • EC1, Farringdon, Greater London
    • Permanent
  • 05 Mar 2020

Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.

iOS DEVELOPER- FULL TIME, LONDON

Over the last 15 years, END. has evolved into a technology led retailer that provides luxury and contemporary menswear and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational menswear companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow and London.

This is an exciting opportunity for a talented and ambitious iOS Developer to join our rapidly growing in-house Technology Team. Working with our iOS team, the successful candidate will be responsible for building on our existing iOS app; adding new features from our product roadmap and constantly looking to improve its performance (we’re pretty proud of our 5 star rating). We’re looking for someone who thrives in a close-knit agile team, takes pride in their code and is truly passionate about technology.

Key responsibilities:

  • Develop a highly scalable, bespoke native iOS app that integrates with our e-commerce platform (Magento) and third party systems (e.g. Payment Gateways, ESP’s) 
  • Work with a Cross-functional team to plan and deliver new features
  • Iterate on the existing app’s UI and functionality to improve the user experience
  • Work to constantly improve the performance of the application
  • Regularly write unit tests


Essential skills and attributes:

  • At least 2 years previous experience developing for iOS
  • Proficient with Swift 5 and iOS frameworks
  • Good knowledge of Apple’s HIG, design patterns, coding and naming guidelines
  • Good understanding of GIT, JIRA and CocoaPods for dependency management
  • Experience with Auto Layout and collaborating with designers
  • Experience with RESTful APIs and JSON
  • Experience working with e-commerce platforms beneficial, especially Magento
  • Experience working in an Agile/Scrum environment
  • Experience with RxSwift is beneficial
  • Experience with Protocol Oriented Programming
  • Excellent written and spoken English
  • Takes pride in writing clean and efficient code
  • Always willing to learn new skills and explore emerging technology
  • Constantly up to date with new technology and excited about bringing new ideas to the table

What can we offer you?

  • Competitive salary
  • 33 days holiday (including bank holidays)
  • Company pension scheme
  • Generous staff discount
  • Team social events paid for through our Rewards Fund
  • R&D opportunities and twice yearly Hackathons — it’s important to us that everyone in our team is immersed in Tech and has time to play and innovate
  • Opportunities for professional development and career progression
  • Unlimited pats with our office dog — Insta-famous @iamfrankiethepomsky
  • Eye-test vouchers
  • Cycle-to-work scheme

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.

If you have what it takes to be part of our future success we want to hear from you.

Type of employment: Permanent, full-time

Closing date for applications: March 2020

Android Developer - Glasgow - to 70K
  • Glasgow
  • £0 - £70,000/annum bonus, pension, remote, holidays
    • Permanent
  • 05 Mar 2020

Android Developer - Glasgow - to 70K

Let`s cut to the chase:

If you`re an Android Developer looking for an opportunity to take the reins on vital mobile projects for a company based in the heart of Glasgow`s city centre offering remote working alongside a range of bonuses (yes, bonusES) and more, THEN THIS IS THE JOB FOR YOU!

What`s more, the work you`ll be doing will go towards helping and empowering people across country on a daily basis.

So if you`re confident working with Kotlin / Java / JVM and have a solid knowledge of the Android SDK, my client and I want to hear from you right away, so get in touch with Liam at Abrecco (he`s on LinkedIn as well)!

What you`ll be doing:
- Working with the native SDK to design, develop and improve our client`s core mobile apps
- Acting as the key resource for everything related to Android development
- Working with the team on Back End/API design to ensure they`re suitable for mobile
- Bringing new ideas to the table to contribute towards the ongoing improvement of the team

What you`ll bring to the role:
- Strong commercial experience of Android development
- Skills across Kotlin / Java / JVM / etc. and other Android-relevant technologies
- Knowledge of design principles and patterns
- Previous experience, knowledge of, or interest in, iOS development would be a plus, but not necessary

This is a great opportunity for an ambitious and passionate Android Developer to secure a challenging new position at a very exciting time for our central Glasgow city centre based client. A competitive salary of up to £70,000 plus benefits (including remote working, bonuses and other fantastic benefits!) is available for the lucky candidate, so get in touch with Liam at Abrecco ASAP before this one`s snapped up!

Android Developer - Glasgow - to 70K
  • Glasgow
  • £0 - £70,000/annum bonus, pension, remote, holidays
    • Permanent
  • 05 Mar 2020

Android Developer - Glasgow - to 70K

Let`s cut to the chase:

If you`re an Android Developer looking for an opportunity to take the reins on vital mobile projects for a company based in the heart of Glasgow`s city centre offering remote working alongside a range of bonuses (yes, bonusES) and more, THEN THIS IS THE JOB FOR YOU!

What`s more, the work you`ll be doing will go towards helping and empowering people across country on a daily basis.

So if you`re confident working with Kotlin / Java / JVM and have a solid knowledge of the Android SDK, my client and I want to hear from you right away, so get in touch with Liam at Abrecco (he`s on LinkedIn as well)!

What you`ll be doing:
- Working with the native SDK to design, develop and improve our client`s core mobile apps
- Acting as the key resource for everything related to Android development
- Working with the team on Back End/API design to ensure they`re suitable for mobile
- Bringing new ideas to the table to contribute towards the ongoing improvement of the team

What you`ll bring to the role:
- Strong commercial experience of Android development
- Skills across Kotlin / Java / JVM / etc. and other Android-relevant technologies
- Knowledge of design principles and patterns
- Previous experience, knowledge of, or interest in, iOS development would be a plus, but not necessary

This is a great opportunity for an ambitious and passionate Android Developer to secure a challenging new position at a very exciting time for our central Glasgow city centre based client. A competitive salary of up to £70,000 plus benefits (including remote working, bonuses and other fantastic benefits!) is available for the lucky candidate, so get in touch with Liam at Abrecco ASAP before this one`s snapped up!