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  • netherlands
  • €36,000 per annum
    • Permanent
  • 06 Mar 2020
We have an exciting opportunity for a Level 3 Desktop Support Engineer to join our client team in Rotterdam.

Tasks

*Works in Critical End-user environment
*Works in high demand environment
*Responsible for supporting executives and critical users
*Performs installations, operations and maintenance tasks of all computing, telecoms, data communication systems and infrastructure.
*Troubleshoot and solves technical issues reported by end-users.
*Acting as a single point of contact for executive users.
*Escalates according to provided procedures.
*Able to advise senior executives on IT related requests or queries.
*Organize and support Videoconferencing meetings / Livemeetings / Telepresence meetings / Webcasts.
*Install and support mobile devices like iOS.
*Perform standby duties on a rotational basis.
*Adhere to formal dress code.

Abilities and Skills

*Safety / Security
To be continually aware of the safety and security considerations required on sites and to ensure that all work practices and procedures will be safe to him and others.
*Team-working
Capable working unsupervised within a team, as well as part of a team.
Being a contributor for knowledge sharing
Does not own a 9-5 mentality (works an 8-hour shift between 8:00 - 18:00 hours)
*Ownership
Is able to take ownership is situations where direct action is required and solutions are not obvious. Ownerships demands persistency and creativity.
*Customer Focus
Able to understand sensitivity and urgency including maintaining effective customer relations
Able to understand the customer business.
*Structured Approach
Adheres to standards and works in a structured way, enabling cross-boundary teamwork.
Sees the necessity of documenting and sharing knowledge, thus working in a professional manner and fostering team spirit
Documenting and structuring are important aspects of the job.
Understanding of and prior experience with the ITIL standards or similar, for process aligned IT delivery organisations, is preferred
*Proactiveness
Action and result oriented behaviour, aims at identification and exploitation of opportunities and in taking pre-emptive action against potential problems and threats. Takes on a problem and raises an incident afterwards for the customer
*Troubleshooting
Excellent troubleshooting skills to solve problems in a short timeframe.
Excellent analytical skills
*Communicator
Must have excellent language skills, both written and verbal (Dutch and English).
Excellent communications skills is a must; on the phone as well as face to face.
Can communicate at all levels (Top-Bottom and vice versa).
Is sensitive to non-verbal communication and able to adequately respond to that.
*Stress handling
Ability to handle stressful situations where executive and critical users demand immediate solutions of their ICT problems.
*Planning and organizational skills
Must be able to plan and organize in order to support meetings / events and projects.
Must be able to perform mailbox management and assign tasks.

Technical Knowledge and Experience

*At least 6-10 years proven experience in installation and maintenance of a wide range of ICT technology, data, computing and telecommunications equipment.
*Skilled helpdesk experience (3rd line support) is preferred.
*Knowledge of networking equipment
*Broad and in-depth knowledge of Microsoft Windows 10.
*Broad and in-depth knowledge of Microsoft Office 2010/2016/2019.
*Broad and in-depth knowledge of Microsoft Active directory.
*Installation, configuration, maintenance and troubleshooting of PC hardware and peripherals (especially Printing).
*Installation and configuration of mobile devices e.g. Apple and Android devices.
*Experience with Information security tools like, Bit locker is preferred.
*Experience with Videoconferencing / Lync technology.

Qualifications

*MCSA - Microsoft Certified Solution Associate on Windows 7 or higher
*ITIL Foundation
*MBO level 4 degree or higher specialized in information technology
*Drivers licence (B)
*Home location is a maximum of 30-45-minute drive from the hub location.
*Able to write and speak both Dutch and English fluently

So if you are a Level 3 Desktop Support Engineer please apply today!

"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf

Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
  • netherlands
  • €36,000 per annum
    • Permanent
  • 06 Mar 2020
We have an exciting opportunity for a Level 3 Desktop Support Engineer to join our client team in Rotterdam.

Tasks

*Works in Critical End-user environment
*Works in high demand environment
*Responsible for supporting executives and critical users
*Performs installations, operations and maintenance tasks of all computing, telecoms, data communication systems and infrastructure.
*Troubleshoot and solves technical issues reported by end-users.
*Acting as a single point of contact for executive users.
*Escalates according to provided procedures.
*Able to advise senior executives on IT related requests or queries.
*Organize and support Videoconferencing meetings / Livemeetings / Telepresence meetings / Webcasts.
*Install and support mobile devices like iOS.
*Perform standby duties on a rotational basis.
*Adhere to formal dress code.

Abilities and Skills

*Safety / Security
To be continually aware of the safety and security considerations required on sites and to ensure that all work practices and procedures will be safe to him and others.
*Team-working
Capable working unsupervised within a team, as well as part of a team.
Being a contributor for knowledge sharing
Does not own a 9-5 mentality (works an 8-hour shift between 8:00 - 18:00 hours)
*Ownership
Is able to take ownership is situations where direct action is required and solutions are not obvious. Ownerships demands persistency and creativity.
*Customer Focus
Able to understand sensitivity and urgency including maintaining effective customer relations
Able to understand the customer business.
*Structured Approach
Adheres to standards and works in a structured way, enabling cross-boundary teamwork.
Sees the necessity of documenting and sharing knowledge, thus working in a professional manner and fostering team spirit
Documenting and structuring are important aspects of the job.
Understanding of and prior experience with the ITIL standards or similar, for process aligned IT delivery organisations, is preferred
*Proactiveness
Action and result oriented behaviour, aims at identification and exploitation of opportunities and in taking pre-emptive action against potential problems and threats. Takes on a problem and raises an incident afterwards for the customer
*Troubleshooting
Excellent troubleshooting skills to solve problems in a short timeframe.
Excellent analytical skills
*Communicator
Must have excellent language skills, both written and verbal (Dutch and English).
Excellent communications skills is a must; on the phone as well as face to face.
Can communicate at all levels (Top-Bottom and vice versa).
Is sensitive to non-verbal communication and able to adequately respond to that.
*Stress handling
Ability to handle stressful situations where executive and critical users demand immediate solutions of their ICT problems.
*Planning and organizational skills
Must be able to plan and organize in order to support meetings / events and projects.
Must be able to perform mailbox management and assign tasks.

Technical Knowledge and Experience

*At least 6-10 years proven experience in installation and maintenance of a wide range of ICT technology, data, computing and telecommunications equipment.
*Skilled helpdesk experience (3rd line support) is preferred.
*Knowledge of networking equipment
*Broad and in-depth knowledge of Microsoft Windows 10.
*Broad and in-depth knowledge of Microsoft Office 2010/2016/2019.
*Broad and in-depth knowledge of Microsoft Active directory.
*Installation, configuration, maintenance and troubleshooting of PC hardware and peripherals (especially Printing).
*Installation and configuration of mobile devices e.g. Apple and Android devices.
*Experience with Information security tools like, Bit locker is preferred.
*Experience with Videoconferencing / Lync technology.

Qualifications

*MCSA - Microsoft Certified Solution Associate on Windows 7 or higher
*ITIL Foundation
*MBO level 4 degree or higher specialized in information technology
*Drivers licence (B)
*Home location is a maximum of 30-45-minute drive from the hub location.
*Able to write and speak both Dutch and English fluently

So if you are a Level 3 Desktop Support Engineer please apply today!

"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf

Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
  • Taverham
  • £30,000 per annum
    • Permanent
  • 06 Mar 2020

Our client, who is an innovative software business based on the outskirts of Norwich, is looking for a Software Developer to join their professional and growing team.

The ideal candidate will be extremely motivated, hard-working and genuinely passionate about continuing to build a career as a Software Developer.

This is an excellent opportunity to join a dynamic, well-established and supportive team in a new and challenging role.

Desired skills and experience:

  • .Net
  • C#
  • MySQL/SQLite
  • Web Services
  • asp.Net
  • MVC
  • Android and Xmarin
  • Desktop Applications

Please do get in touch with James at Service Service to hear more about this excellent opportunity!

  • Taverham
  • £30,000 per annum
    • Permanent
  • 06 Mar 2020

Our client, who is an innovative software business based on the outskirts of Norwich, is looking for a Software Developer to join their professional and growing team.

The ideal candidate will be extremely motivated, hard-working and genuinely passionate about continuing to build a career as a Software Developer.

This is an excellent opportunity to join a dynamic, well-established and supportive team in a new and challenging role.

Desired skills and experience:

  • .Net
  • C#
  • MySQL/SQLite
  • Web Services
  • asp.Net
  • MVC
  • Android and Xmarin
  • Desktop Applications

Please do get in touch with James at Service Service to hear more about this excellent opportunity!

  • Pencoed
  • £32,000 per annum
    • Permanent
  • 06 Mar 2020

Career Specifics

  • Commitment: Full-time
  • Location: Bridgend
  • Team: Service

Career Opportunity

We are hunting for technical experts with a clear passion for problem solving, to join our Service Department based at our Head Office in Bridgend. You will be responsible for delivering the very best IT support to a range of clients, resolving daily IT issues and ensuring their IT infrastructure is performing at an optimised level.

As an expert engineer, you’ll be dealing with support requests which have been escalated from our 1st line team, as well as the tickets which are of a high priority. You’ll be expected to be a technical authority in the team, making decisions and assisting in disaster situations.

We support a broad range of clients and we have to be able to adapt to support all kinds of IT infrastructure. Therefore, our technical staff need to be multi-skilled, flexible and focused on delivering our clients the highest quality of service.

Whilst we’re interested in your existing knowledge, we also value continued learning and we can support this in a number of ways. We will teach you about our industry leading products and solutions, and will give you the opportunity to take on fully funded Microsoft qualifications to improve upon your knowledge and expertise.

For this role, experience in either a 1st/2nd line role is vital.

You Will Be Responsible For

  • Providing 3rd Line IT support to clients in the following areas:
  • Operating Systems (Workstation/Server), Apple and Linux
  • Microsoft Office
  • Email - Outlook and Exchange
  • Installation of line of business applications
  • Installation and configuration of printers, scanners, workstations and networking equipment
  • File permissions and file shares
  • Active Directory
  • Staying Up to date with the latest and greatest technology
  • Taking calls to the Service Desk and providing technical assistance using remote support tools and the in-house ticket system.
  • Keeping client information up to date in our Client Information System (Rockipedia)
  • Supporting our Advance Support Team when required
  • Entertaining your colleagues by selecting your favourite songs on Spotify for the Service Desk Playlist
  • Picking a side in the ongoing Android/iPhone fanboy war
  • Agonising over and then bragging about your latest tech purchases and showing them off to the team! :-)

Progression Path

  • Typical career progression at RockIT is within 12 months

Benefits To Shout About

  • Annual attendance incentive
  • Increased annual leave allowance for each year of service
  • Eligible for yearly bonus & annual pay rise
  • Company pension
  • Weekly incentives, treats and outings
  • Huge opportunities to progress
  • Recreational games area
  • Free on-site car parking
  • Corporate discounts
  • Pencoed
  • £32,000 per annum
    • Permanent
  • 06 Mar 2020

Career Specifics

  • Commitment: Full-time
  • Location: Bridgend
  • Team: Service

Career Opportunity

We are hunting for technical experts with a clear passion for problem solving, to join our Service Department based at our Head Office in Bridgend. You will be responsible for delivering the very best IT support to a range of clients, resolving daily IT issues and ensuring their IT infrastructure is performing at an optimised level.

As an expert engineer, you’ll be dealing with support requests which have been escalated from our 1st line team, as well as the tickets which are of a high priority. You’ll be expected to be a technical authority in the team, making decisions and assisting in disaster situations.

We support a broad range of clients and we have to be able to adapt to support all kinds of IT infrastructure. Therefore, our technical staff need to be multi-skilled, flexible and focused on delivering our clients the highest quality of service.

Whilst we’re interested in your existing knowledge, we also value continued learning and we can support this in a number of ways. We will teach you about our industry leading products and solutions, and will give you the opportunity to take on fully funded Microsoft qualifications to improve upon your knowledge and expertise.

For this role, experience in either a 1st/2nd line role is vital.

You Will Be Responsible For

  • Providing 3rd Line IT support to clients in the following areas:
  • Operating Systems (Workstation/Server), Apple and Linux
  • Microsoft Office
  • Email - Outlook and Exchange
  • Installation of line of business applications
  • Installation and configuration of printers, scanners, workstations and networking equipment
  • File permissions and file shares
  • Active Directory
  • Staying Up to date with the latest and greatest technology
  • Taking calls to the Service Desk and providing technical assistance using remote support tools and the in-house ticket system.
  • Keeping client information up to date in our Client Information System (Rockipedia)
  • Supporting our Advance Support Team when required
  • Entertaining your colleagues by selecting your favourite songs on Spotify for the Service Desk Playlist
  • Picking a side in the ongoing Android/iPhone fanboy war
  • Agonising over and then bragging about your latest tech purchases and showing them off to the team! :-)

Progression Path

  • Typical career progression at RockIT is within 12 months

Benefits To Shout About

  • Annual attendance incentive
  • Increased annual leave allowance for each year of service
  • Eligible for yearly bonus & annual pay rise
  • Company pension
  • Weekly incentives, treats and outings
  • Huge opportunities to progress
  • Recreational games area
  • Free on-site car parking
  • Corporate discounts
  • Manchester
  • £35,000 - £40,000 per annum
    • Permanent
  • 06 Mar 2020


Full Stack Developer - Manchester
An opportunity has come up for a Full Stack Developer to join an energetic and dynamic award-winning digital agency in the heart of Manchester's tech hub. They take pride in their ability to consistently deliver high quality products and have worked with many major companies. Here, your creativity and passion for development will be highly regarded - they are keen to bring someone into the team who is looking to grow both within the role and the company itself.

Key Skills:
** Excellent experience working in a commercial environment
** Strong understanding and experience with several of the following languages: PHP, Java, JavaScript, Python and C#
** Excellent communication skills and ability to work in a team
** Experience with MySQL or Postgres

Role:
Day-to-day depends a lot on the client's needs, but you will be working across a range of different projects and there will definitely never be a dull day here. You will be working across an array of different platforms and technologies - from iOS to Android, to gaming environments to websites, this is the ideal job for someone who thrives on variety (after all, it is the spice of life!). Therefore, you will need to be well-rounded technology wise and possess the ability to pick up new things quickly.

Location:
Located in Manchester's Northern Quarter, there are excellent bus and train transport links making it a comfortable commute for people who live all over the city. The company also offer a ride-to-work scheme for those who prefer to cycle or live closer by.

Salary:
Salary is dependent on experience and ranges from £35,000-£40,000.

Benefits:
** Flexible working hours
** 24 days holiday (plus bank holidays) - In addition you gain an extra day for ever year you've been at the company
** Referral bonus schemes and profit-share
** Excellent career progression opportunities

If this sounds like something that may be of interest to you then apply with your most up to date CV. If you would like any more information please contact Hannah at Cathcart Associates - if this isn't exactly what you're looking for at the moment but would still like to chat about other potential opportunities please feel free to still get in touch.

  • Manchester
  • £35,000 - £40,000 per annum
    • Permanent
  • 06 Mar 2020


Full Stack Developer - Manchester
An opportunity has come up for a Full Stack Developer to join an energetic and dynamic award-winning digital agency in the heart of Manchester's tech hub. They take pride in their ability to consistently deliver high quality products and have worked with many major companies. Here, your creativity and passion for development will be highly regarded - they are keen to bring someone into the team who is looking to grow both within the role and the company itself.

Key Skills:
** Excellent experience working in a commercial environment
** Strong understanding and experience with several of the following languages: PHP, Java, JavaScript, Python and C#
** Excellent communication skills and ability to work in a team
** Experience with MySQL or Postgres

Role:
Day-to-day depends a lot on the client's needs, but you will be working across a range of different projects and there will definitely never be a dull day here. You will be working across an array of different platforms and technologies - from iOS to Android, to gaming environments to websites, this is the ideal job for someone who thrives on variety (after all, it is the spice of life!). Therefore, you will need to be well-rounded technology wise and possess the ability to pick up new things quickly.

Location:
Located in Manchester's Northern Quarter, there are excellent bus and train transport links making it a comfortable commute for people who live all over the city. The company also offer a ride-to-work scheme for those who prefer to cycle or live closer by.

Salary:
Salary is dependent on experience and ranges from £35,000-£40,000.

Benefits:
** Flexible working hours
** 24 days holiday (plus bank holidays) - In addition you gain an extra day for ever year you've been at the company
** Referral bonus schemes and profit-share
** Excellent career progression opportunities

If this sounds like something that may be of interest to you then apply with your most up to date CV. If you would like any more information please contact Hannah at Cathcart Associates - if this isn't exactly what you're looking for at the moment but would still like to chat about other potential opportunities please feel free to still get in touch.

  • Ferndown
  • Salary negotiable
    • Permanent
  • 06 Mar 2020

Situation

A friendly electronic equipment company which has been operating since 1992. Responsible for designing and manufacturing their own brand of test equipment, with 90% being exported to multi-national customers. The company are looking for an enthusiastic Engineer to join the development team and be instrumental in creating their next generation of products.

The Role

Reporting to the company directors, you will be involved with the design and development of new relay and filtered connector test equipment, along with supporting and enhancing the broad range of existing products.

With IOT being a current hot topic; the company are looking to move their products away from their current Windows based system and embrace other platforms and solutions such as Android, Linux, cloud technology, mobile applications, touchscreen and embedded platforms, creating a truly own unique range of devices.

As the current products are generally a mixture of hardware and software, you will also have the opportunity to assist like minded engineers in the deployment of turn key solutions.

You will be passionate about electronics and software in general and keen to make a difference and be recognised for your talent.

Benefits will include great job satisfaction and the opportunity to travel the world visiting customers, together with a good salary, private healthcare and pension. The future is what you can make it and you will be supported and mentored as you grow within the role.

As a dynamic forward thinking company, they will be willing to develop this job role around your core skills and career aspirations.

Required Skills;

  • VHDL or CPLD
  • Embedded microprocessor design
  • C/C++
  • Analogue and digital design
  • Electronic fault finding to component level
  • Schematic capture/PCB layout

If you are looking for a role of this nature please contact or call .

  • Ferndown
  • Salary negotiable
    • Permanent
  • 06 Mar 2020

Situation

A friendly electronic equipment company which has been operating since 1992. Responsible for designing and manufacturing their own brand of test equipment, with 90% being exported to multi-national customers. The company are looking for an enthusiastic Engineer to join the development team and be instrumental in creating their next generation of products.

The Role

Reporting to the company directors, you will be involved with the design and development of new relay and filtered connector test equipment, along with supporting and enhancing the broad range of existing products.

With IOT being a current hot topic; the company are looking to move their products away from their current Windows based system and embrace other platforms and solutions such as Android, Linux, cloud technology, mobile applications, touchscreen and embedded platforms, creating a truly own unique range of devices.

As the current products are generally a mixture of hardware and software, you will also have the opportunity to assist like minded engineers in the deployment of turn key solutions.

You will be passionate about electronics and software in general and keen to make a difference and be recognised for your talent.

Benefits will include great job satisfaction and the opportunity to travel the world visiting customers, together with a good salary, private healthcare and pension. The future is what you can make it and you will be supported and mentored as you grow within the role.

As a dynamic forward thinking company, they will be willing to develop this job role around your core skills and career aspirations.

Required Skills;

  • VHDL or CPLD
  • Embedded microprocessor design
  • C/C++
  • Analogue and digital design
  • Electronic fault finding to component level
  • Schematic capture/PCB layout

If you are looking for a role of this nature please contact or call .