Global Markets Electronic Trading Support In global markets, buy-side and sell-side professionals strive to achieve the best execution across multiple asset classes. The Bloomberg Professional service provides trading solutions and sophisticated analytics to meet these needs.

Our Team:
Our global markets electronic trading platforms connect to all Bloomberg and 3rd party Order Management Systems (OMS). This allows our clients to monitor, trade, allocate and perform transaction cost analysis (TCA) on their trades for each asset class and seamlessly interact with their chosen OMS.
We are looking for individuals with market knowledge and expertise to support our buy-side and sell-side clients across all asset classes.

What's the role?
You will start your journey by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: economic principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!
You will join one of our Analytics teams, delivering exceptional customer support to our clients while working towards an asset class specialism. Following the completion of your specialism, you will move into a team of passionate and high-performing electronic trading support representatives responsible for our suite of electronic trading products including FXGO (Foreign Exchange), EMSX (Equity) and FIT (Fixed Income).
Being part of the team means you'll be providing solutions to help service our existing clients as well as on-boarding new clients. You'll need to be comfortable with building a detailed knowledge of a variety of electronic trading solutions. You will have an adaptable approach, providing outstanding customer service.
There are multiple opportunities to further your career across the department or the company, such as becoming a Subject Matter Expert within the team, or progressing into one of our Order Management or Electronic Trading Sales teams. You could go on to take up a Leadership position, or pursue a role in our Product or Implementations teams.

The role can be broken down into 3 core areas:
Client Service - At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with external stakeholders

Product and Domain Expertise - You'll know your customers' business, our competitors, and Bloomberg's product offerings. Keeping up to date with market trends while understanding the impact on our clients is essential. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.

Business Impact - This is the value-add brought to internal stakeholders, including Product, Sales, Implementation and Engineering. You'll be involved in generating leads and contributing to sales campaigns, prioritising product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance:

You'll need:- Experience with capital markets trading systems and knowledge of current trends facing traders/trading desks directly

• Previous knowledge and experience of order management or electronic trading systems
• Understanding of regulation affecting the market
• Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team etc.)
• Attention to detail with strong analytical skills
• To be a self-starter: a proactive collaborator with strong multi-tasking and prioritisation skills
• Excellent customer service skills
• Ability to assist with product testing and project management work
• Business fluency in English is essential.

We would love to see:

• Knowledge of connectivity across listed markets e.g. FIX, TMP, XML
• Knowledge of Capital markets and derivatives
• Business fluency in Spanish, German, Italian, French or Russian is highly desirable

Bloomberg is an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process.
Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk.

 

Global Markets Electronic Trading Support In global markets, buy-side and sell-side professionals strive to achieve the best execution across multiple asset classes. The Bloomberg Professional service provides trading solutions and sophisticated analytics to meet these needs.

Our Team:
Our global markets electronic trading platforms connect to all Bloomberg and 3rd party Order Management Systems (OMS). This allows our clients to monitor, trade, allocate and perform transaction cost analysis (TCA) on their trades for each asset class and seamlessly interact with their chosen OMS.
We are looking for individuals with market knowledge and expertise to support our buy-side and sell-side clients across all asset classes.

What's the role?
You will start your journey by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: economic principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!
You will join one of our Analytics teams, delivering exceptional customer support to our clients while working towards an asset class specialism. Following the completion of your specialism, you will move into a team of passionate and high-performing electronic trading support representatives responsible for our suite of electronic trading products including FXGO (Foreign Exchange), EMSX (Equity) and FIT (Fixed Income).
Being part of the team means you'll be providing solutions to help service our existing clients as well as on-boarding new clients. You'll need to be comfortable with building a detailed knowledge of a variety of electronic trading solutions. You will have an adaptable approach, providing outstanding customer service.
There are multiple opportunities to further your career across the department or the company, such as becoming a Subject Matter Expert within the team, or progressing into one of our Order Management or Electronic Trading Sales teams. You could go on to take up a Leadership position, or pursue a role in our Product or Implementations teams.

The role can be broken down into 3 core areas:
Client Service - At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with external stakeholders

Product and Domain Expertise - You'll know your customers' business, our competitors, and Bloomberg's product offerings. Keeping up to date with market trends while understanding the impact on our clients is essential. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.

Business Impact - This is the value-add brought to internal stakeholders, including Product, Sales, Implementation and Engineering. You'll be involved in generating leads and contributing to sales campaigns, prioritising product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance:

You'll need:- Experience with capital markets trading systems and knowledge of current trends facing traders/trading desks directly

• Previous knowledge and experience of order management or electronic trading systems
• Understanding of regulation affecting the market
• Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team etc.)
• Attention to detail with strong analytical skills
• To be a self-starter: a proactive collaborator with strong multi-tasking and prioritisation skills
• Excellent customer service skills
• Ability to assist with product testing and project management work
• Business fluency in English is essential.

We would love to see:

• Knowledge of connectivity across listed markets e.g. FIX, TMP, XML
• Knowledge of Capital markets and derivatives
• Business fluency in Spanish, German, Italian, French or Russian is highly desirable

Bloomberg is an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process.
Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk.

 

Integration Architect - Enterprise Technology Solutions Financial firms rely on dozens of critical systems to develop and execute strategies, evaluate risk, track P&L, lead sales and trading, and handle settlement. The constant challenge is the complexity of integrating these systems so that data moves correctly across the enterprise, at higher speeds and lower costs. Building solutions in-house can take a large team and a larger investment. Integrators and consultants may not understand a firm's business model or data. That's where we come in.
Here at Bloomberg Enterprise Technology Solutions, we help firms run that complexity. Providing common tools, services and expertise, we enable firms to simplify technology relationships, which ultimately drive lower total cost of ownership, faster time to market and improved transparency. With our track record in delivering hosted solutions and our understanding of our customers' needs, we believe we are uniquely positions to help clients with this challenge.

What's the role?
As an Integration Architect in Enterprise Technology Solutions supporting our growing business, you will be responsible for technical integration between our clients and Bloomberg's premier applications. Integrations often involve crafting and deploying solutions for clients utilizing XML/FIX messaging and API's between their systems and the Bloomberg cloud.

Typical engagements can include the use of real-time XML and FIX messaging, data transformations; batch based processes, FpML, SWIFT messaging and other protocols as well as MQ, FIX, TCP/IP, FTP and ODBC connectivity between the client and the Bloomberg Cloud. In addition to data connectivity and transformations, our products also allow clients to code up to our API programmatically in either a server or desktop architecture.

We'll trust you to:

• Design, configure and deploy the integration of trading interfaces between Bloomberg and clients
• Manage your time effectively and to multi-task in a fast paced, performance driven environment
• Be responsible for the successful completion of integration projects

You'll need to have:

• A technology background, with some programming / scripting experience
• Proven ability to independently drive successful engagements with customers
• Capital Markets knowledge with understanding of buy & sell-side order management workflows
• Excellent written/oral communication skills
• Ability to manage client expectations

We'd love to see:

• Experience in ETL workflows / data transformations using XML / XSLT
• Knowledge of TCP/IP, FTP, MQ, ODBC
• FIX, FpML, Web services, SWIFT experience

For more information on Bloomberg Enterprise Technology Solutions and our suite of products, visit the site below:

https://www.bloomberg.com/professional/solution/integration-and-distribution/

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

https://www.bloomberg.com/careers/about/

Bloomberg is an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Integration Architect - Enterprise Technology Solutions Financial firms rely on dozens of critical systems to develop and execute strategies, evaluate risk, track P&L, lead sales and trading, and handle settlement. The constant challenge is the complexity of integrating these systems so that data moves correctly across the enterprise, at higher speeds and lower costs. Building solutions in-house can take a large team and a larger investment. Integrators and consultants may not understand a firm's business model or data. That's where we come in.
Here at Bloomberg Enterprise Technology Solutions, we help firms run that complexity. Providing common tools, services and expertise, we enable firms to simplify technology relationships, which ultimately drive lower total cost of ownership, faster time to market and improved transparency. With our track record in delivering hosted solutions and our understanding of our customers' needs, we believe we are uniquely positions to help clients with this challenge.

What's the role?
As an Integration Architect in Enterprise Technology Solutions supporting our growing business, you will be responsible for technical integration between our clients and Bloomberg's premier applications. Integrations often involve crafting and deploying solutions for clients utilizing XML/FIX messaging and API's between their systems and the Bloomberg cloud.

Typical engagements can include the use of real-time XML and FIX messaging, data transformations; batch based processes, FpML, SWIFT messaging and other protocols as well as MQ, FIX, TCP/IP, FTP and ODBC connectivity between the client and the Bloomberg Cloud. In addition to data connectivity and transformations, our products also allow clients to code up to our API programmatically in either a server or desktop architecture.

We'll trust you to:

• Design, configure and deploy the integration of trading interfaces between Bloomberg and clients
• Manage your time effectively and to multi-task in a fast paced, performance driven environment
• Be responsible for the successful completion of integration projects

You'll need to have:

• A technology background, with some programming / scripting experience
• Proven ability to independently drive successful engagements with customers
• Capital Markets knowledge with understanding of buy & sell-side order management workflows
• Excellent written/oral communication skills
• Ability to manage client expectations

We'd love to see:

• Experience in ETL workflows / data transformations using XML / XSLT
• Knowledge of TCP/IP, FTP, MQ, ODBC
• FIX, FpML, Web services, SWIFT experience

For more information on Bloomberg Enterprise Technology Solutions and our suite of products, visit the site below:

https://www.bloomberg.com/professional/solution/integration-and-distribution/

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

https://www.bloomberg.com/careers/about/

Bloomberg is an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Python Software Engineer - CIB Rates - Associate About J.P. Morgan Chase& Co.
J.P.Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firmwith assets of $2.1 trillion and operations in more than 60 countries. The firmis a leader in investment banking, financial services for consumers, smallbusiness and commercial banking, financial transaction processing, assetmanagement and private equity. A component of the Dow Jones Industrial Average,J.P. Morgan Chase & Co. serves millions of consumers in the United Statesand many of the world's most prominent corporate, institutional and governmentclients under its J.P. Morgan and Chase brands.

About J.P. MorganCorporate & Investment Bank
J.P.Morgan's Corporate & Investment Bank is a global leader across banking,markets and investor services. The world's most important corporations, governmentsand institutions entrust us with their business in more than 100 countries.With $18 trillion of assets under custody and $393 billion in deposits, theCorporate & Investment Bank provides strategic advice, raises capital,manages risk and extends liquidity in markets around the world.

Business Overview
TheRates business serves the investment and risk management needs of institutionalclients across the world (such as pension funds, insurance companies and banks)as a dealer in government bonds and interest rate derivatives. It also supportsmost governments need to raise money for public services and investment byacting as a primary dealer and market maker in government debt.

Team Description
Athenais J.P. Morgan's cross-market risk management and trading system. It is used inour foreign exchange, fixed income and commodities businesses. Athena includesa globally replicated object-oriented database, a powerful dependency graph anda fully integrated stack across pricing, risk and trading tools. Python is usedfor flexibility and rapid but controlled releases. Athena is designed to pulldevelopers close to the business to help increase revenues while improvingoperational processes and controls to reduce costs.

TheRates Athena Market Data team is extending the firm's strategic Athena platformfor all Rates and FX products globally. The team provides support to usersacross multiple continents, ranging from Sydney to London to New York. Webuild out the core market data used for products which include Securities(Bonds and Futures), Interest Rates Derivatives (Swaps, Options, and Exotics),Repo & FX (Spot, Forwards) across all traded currencies. The team worksacross EOD and Intraday market data, which powers the firm's strategic Risk,PnL and Position management systems, Sales Workflows and Trade Capture.

Wepartner closely with our Quantitative Research, Front Office, Market Risk andMiddle Office counterparts. We work in an agile environment, with regular standups, retrospectives and sprint planning sessions.

Job Description
Key Responsibilities:
• Work closely with customers to identifyand specify complex business requirements and processes, research, evaluate& recommend alternative solutions.
• Plan delivery of work, including creatingstory plans, and being an active member of team stand-ups, retrospectives andsprint planning.
• Understand and improve our workflows ofMarket Data.
• Provide support and maintenance of ourproducts.
• Maintain good standard of code quality,test coverage and domain modelling.
• Model, design, develop, code, test,debug, document and push components to production.
• Conduct design & code reviews in aContinuous Deployment environment.
• Be proficient in the Athena platform'sNoSql OO database, graph-oriented development model and developer toolset.
• Ensure compliance of projectmethodology and Information Risk policies

• Incorporate team and firm-wide architecturalstandards into design.

Your Background:
Weare looking for developers proud of their coding skills and driven to deliver.The developer will be working on the strategic Market Data team across allRates and FX products in an environment which allows using a fully automatictest and continuous deployment tool-chain. If you are looking for a role thatchallenges you technologically and pushes your business knowledge across avariety of asset classes, then this could be the role for you.

Essential
• Objectoriented analysis and development
• Interpersonalskills for effective working in a globally distributed team
• Automatedunit testing, refactoring

Desirable
• Python
• ContinuousIntegration
• TDD
• MarketConnectivity Protocols e.g. FIX, Thomson Reuters Enterprise Platform (TREP)
• Messageoriented middleware ( e.g. MQSeries )
• NoSqldatabases, e.g. Cassandra, BigTable
• SQLand relational databases, preferably PostgreSQL
• XMLand related technologies ( XML Schema, XPath )
• Graph-orientedprogramming
• Eventdriven Programming

Thehiring manager for this job opening would welcome a conversation about flexibleworking. This could range from ad hoc flexibility in a full time position, to amore formal Flexible Work Arrangement.

AtJPMorgan Chase & Co. we value the unique skills of every employee, andwe're building a technology organization that thrives on diversity. We encourage professional growth and careerdevelopment, and offer competitive benefits and compensation. If you're looking to build your career aspart of a global technology team tackling big challenges that impact the livesof people and companies all around the world, we want to meet you.

©2018 JPMorgan Chase & Co. JPMorganChase is an equal opportunity and affirmative action employerDisability/Veteran.

Python Software Engineer - CIB Rates - Associate About J.P. Morgan Chase& Co.
J.P.Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firmwith assets of $2.1 trillion and operations in more than 60 countries. The firmis a leader in investment banking, financial services for consumers, smallbusiness and commercial banking, financial transaction processing, assetmanagement and private equity. A component of the Dow Jones Industrial Average,J.P. Morgan Chase & Co. serves millions of consumers in the United Statesand many of the world's most prominent corporate, institutional and governmentclients under its J.P. Morgan and Chase brands.

About J.P. MorganCorporate & Investment Bank
J.P.Morgan's Corporate & Investment Bank is a global leader across banking,markets and investor services. The world's most important corporations, governmentsand institutions entrust us with their business in more than 100 countries.With $18 trillion of assets under custody and $393 billion in deposits, theCorporate & Investment Bank provides strategic advice, raises capital,manages risk and extends liquidity in markets around the world.

Business Overview
TheRates business serves the investment and risk management needs of institutionalclients across the world (such as pension funds, insurance companies and banks)as a dealer in government bonds and interest rate derivatives. It also supportsmost governments need to raise money for public services and investment byacting as a primary dealer and market maker in government debt.

Team Description
Athenais J.P. Morgan's cross-market risk management and trading system. It is used inour foreign exchange, fixed income and commodities businesses. Athena includesa globally replicated object-oriented database, a powerful dependency graph anda fully integrated stack across pricing, risk and trading tools. Python is usedfor flexibility and rapid but controlled releases. Athena is designed to pulldevelopers close to the business to help increase revenues while improvingoperational processes and controls to reduce costs.

TheRates Athena Market Data team is extending the firm's strategic Athena platformfor all Rates and FX products globally. The team provides support to usersacross multiple continents, ranging from Sydney to London to New York. Webuild out the core market data used for products which include Securities(Bonds and Futures), Interest Rates Derivatives (Swaps, Options, and Exotics),Repo & FX (Spot, Forwards) across all traded currencies. The team worksacross EOD and Intraday market data, which powers the firm's strategic Risk,PnL and Position management systems, Sales Workflows and Trade Capture.

Wepartner closely with our Quantitative Research, Front Office, Market Risk andMiddle Office counterparts. We work in an agile environment, with regular standups, retrospectives and sprint planning sessions.

Job Description
Key Responsibilities:
• Work closely with customers to identifyand specify complex business requirements and processes, research, evaluate& recommend alternative solutions.
• Plan delivery of work, including creatingstory plans, and being an active member of team stand-ups, retrospectives andsprint planning.
• Understand and improve our workflows ofMarket Data.
• Provide support and maintenance of ourproducts.
• Maintain good standard of code quality,test coverage and domain modelling.
• Model, design, develop, code, test,debug, document and push components to production.
• Conduct design & code reviews in aContinuous Deployment environment.
• Be proficient in the Athena platform'sNoSql OO database, graph-oriented development model and developer toolset.
• Ensure compliance of projectmethodology and Information Risk policies

• Incorporate team and firm-wide architecturalstandards into design.

Your Background:
Weare looking for developers proud of their coding skills and driven to deliver.The developer will be working on the strategic Market Data team across allRates and FX products in an environment which allows using a fully automatictest and continuous deployment tool-chain. If you are looking for a role thatchallenges you technologically and pushes your business knowledge across avariety of asset classes, then this could be the role for you.

Essential
• Objectoriented analysis and development
• Interpersonalskills for effective working in a globally distributed team
• Automatedunit testing, refactoring

Desirable
• Python
• ContinuousIntegration
• TDD
• MarketConnectivity Protocols e.g. FIX, Thomson Reuters Enterprise Platform (TREP)
• Messageoriented middleware ( e.g. MQSeries )
• NoSqldatabases, e.g. Cassandra, BigTable
• SQLand relational databases, preferably PostgreSQL
• XMLand related technologies ( XML Schema, XPath )
• Graph-orientedprogramming
• Eventdriven Programming

Thehiring manager for this job opening would welcome a conversation about flexibleworking. This could range from ad hoc flexibility in a full time position, to amore formal Flexible Work Arrangement.

AtJPMorgan Chase & Co. we value the unique skills of every employee, andwe're building a technology organization that thrives on diversity. We encourage professional growth and careerdevelopment, and offer competitive benefits and compensation. If you're looking to build your career aspart of a global technology team tackling big challenges that impact the livesof people and companies all around the world, we want to meet you.

©2018 JPMorgan Chase & Co. JPMorganChase is an equal opportunity and affirmative action employerDisability/Veteran.

Server Support Engineer Company Description
At Octopus we're transforming the industries we operate in and improving the lives of millions of people. We've built market-leading positions in a number of specialist sectors, including smaller company financing, renewable energy, healthcare and property finance. We employ in excess of 750 people and manage more than £8.3 billion on behalf of more than 50,000 investors. Our products don't just help real people solve real life problems, they also make a positive impact on the world around us.

The Octopus Group incorporates Octopus Energy, Octopus Real Estate Octopus Investments, Octopus Ventures and Octopus Labs. Our aim is to have an impact in everything we do, and to make a vital contribution to the UK economy by helping people, companies and institutions generate wealth. And we're always on the look-out for smart, talented people who share our values.


Job Description
The mission of the IT team is to provide innovative and reliable technology solutions to help the business and their clients work smarter and more efficiently. The IT team has grown significantly over the last year in terms of numbers of people, systems supported and projects to deliver. Technology is seen as the enabler to helping the company further differentiate itself on customer service as well as allowing it to grow rapidly without constraining the business.

Responsibilities:

• Daily maintenance and support of production infrastructure and solutions
• Constant evaluation of production infrastructure and solutions to ensure 'fit for purpose'
• Managing multiple tasks simultaneously while adapting to agile business requirements
• Collaborating with relevant IT service owners to improve support, delivery & communication
• Acting as an escalation point for Desktop Support team members
• Providing ad-hoc specialist support for small projects/access/information requests

We'll love you if:

• You enjoy supporting and implementing new solutions
• You create documentation because you enjoy it!
• You were the kind of kid who took things apart just to put them back together (correctly)
• You relish the opportunity to implement improvements
• You're passionate about technology delivery
• You have a strong background in infrastructure support
• HOW is just as important as WHAT you do
• You are a confident communicator, enjoy working in a friendly, collaborative, fast-paced team and are comfortable talking to people at all levels of the business

You'll love us if you enjoy:

• Solving problems - things happen and you're there to FIX them
• Providing a 'new technology lifecycle' support experience
• Being one of the go-to people for specialist technical knowledge
• Passion for infrastructure and a commitment to exceeding expectations
• Imparting knowledge to the team
• Working in a collaborative environment, as part of a growing team

Us:

• Octopus Labs is driving innovation and technical change throughout the Octopus Group
• We're one of the largest VCs in Europe
• We love entrepreneurs
• We're happy for you to keep working on your side-projects.
• Started in a bedroom 19 years ago and still run by the same founders we have a strong entrepreneurial flair and a culture of always asking questions

Why?

• Flexible working hours
• Exceptionally diverse/multinational team
• Salary (tell us what you are worth) + benefits
• Relaxed, creative environment
• Stunning office

Qualifications

• Server Infrastructure Support experience in an Enterprise environment
• Strong knowledge of virtualization in VMWare
• Strong knowledge of virtualization in AWS and Azure
• Strong Windows Server/Client skills (Windows Server 2003 through to 2019)
• Strong Linux skills (Ubuntu/CentOS/RedHat)
• Strong understanding of Active Directory/DHCP/DNS
• Strong understanding of network protocols/ports/vlans
• Strong verbal and written communication skills
• Excellent technical documentation creation skills

Additional Information
Our Values and DNA

At Octopus we don't just focus on what we do but also how we do it. Everyone shares our values of being straightforward, helpful and bold. And while these are the principles that guide us as an organisation, our DNA goes even further, by revealing our inner strengths:

- We are loyal: we fully buy-in to the company's vision and believe in everything that Octopus stands for.

- We are respectful: we live and breathe the Octopus values of being helpful, straightforward and bold.

- We are resilient: we have an inner strength that means we never give in.

- We are intellectually curious: we seek to understand how the world works and were always learning, adapting and improving.

- We understand who our customers are: and because we know them really well, we always give them our very best.

What we offer

Octopus has built an exciting and inclusive high-performance culture where employees feel empowered. This means we welcome discussions around flexible working hours. We also understand the value of diversity, and we have a team dedicated to promoting gender, ethnic, socio-economic, LGBT and disability equality, to make sure we back up our words with actions. All Octopus employees are given the opportunity to develop new skills, aim higher and accelerate their careers.

Server Support Engineer Company Description
At Octopus we're transforming the industries we operate in and improving the lives of millions of people. We've built market-leading positions in a number of specialist sectors, including smaller company financing, renewable energy, healthcare and property finance. We employ in excess of 750 people and manage more than £8.3 billion on behalf of more than 50,000 investors. Our products don't just help real people solve real life problems, they also make a positive impact on the world around us.

The Octopus Group incorporates Octopus Energy, Octopus Real Estate Octopus Investments, Octopus Ventures and Octopus Labs. Our aim is to have an impact in everything we do, and to make a vital contribution to the UK economy by helping people, companies and institutions generate wealth. And we're always on the look-out for smart, talented people who share our values.


Job Description
The mission of the IT team is to provide innovative and reliable technology solutions to help the business and their clients work smarter and more efficiently. The IT team has grown significantly over the last year in terms of numbers of people, systems supported and projects to deliver. Technology is seen as the enabler to helping the company further differentiate itself on customer service as well as allowing it to grow rapidly without constraining the business.

Responsibilities:

• Daily maintenance and support of production infrastructure and solutions
• Constant evaluation of production infrastructure and solutions to ensure 'fit for purpose'
• Managing multiple tasks simultaneously while adapting to agile business requirements
• Collaborating with relevant IT service owners to improve support, delivery & communication
• Acting as an escalation point for Desktop Support team members
• Providing ad-hoc specialist support for small projects/access/information requests

We'll love you if:

• You enjoy supporting and implementing new solutions
• You create documentation because you enjoy it!
• You were the kind of kid who took things apart just to put them back together (correctly)
• You relish the opportunity to implement improvements
• You're passionate about technology delivery
• You have a strong background in infrastructure support
• HOW is just as important as WHAT you do
• You are a confident communicator, enjoy working in a friendly, collaborative, fast-paced team and are comfortable talking to people at all levels of the business

You'll love us if you enjoy:

• Solving problems - things happen and you're there to FIX them
• Providing a 'new technology lifecycle' support experience
• Being one of the go-to people for specialist technical knowledge
• Passion for infrastructure and a commitment to exceeding expectations
• Imparting knowledge to the team
• Working in a collaborative environment, as part of a growing team

Us:

• Octopus Labs is driving innovation and technical change throughout the Octopus Group
• We're one of the largest VCs in Europe
• We love entrepreneurs
• We're happy for you to keep working on your side-projects.
• Started in a bedroom 19 years ago and still run by the same founders we have a strong entrepreneurial flair and a culture of always asking questions

Why?

• Flexible working hours
• Exceptionally diverse/multinational team
• Salary (tell us what you are worth) + benefits
• Relaxed, creative environment
• Stunning office

Qualifications

• Server Infrastructure Support experience in an Enterprise environment
• Strong knowledge of virtualization in VMWare
• Strong knowledge of virtualization in AWS and Azure
• Strong Windows Server/Client skills (Windows Server 2003 through to 2019)
• Strong Linux skills (Ubuntu/CentOS/RedHat)
• Strong understanding of Active Directory/DHCP/DNS
• Strong understanding of network protocols/ports/vlans
• Strong verbal and written communication skills
• Excellent technical documentation creation skills

Additional Information
Our Values and DNA

At Octopus we don't just focus on what we do but also how we do it. Everyone shares our values of being straightforward, helpful and bold. And while these are the principles that guide us as an organisation, our DNA goes even further, by revealing our inner strengths:

- We are loyal: we fully buy-in to the company's vision and believe in everything that Octopus stands for.

- We are respectful: we live and breathe the Octopus values of being helpful, straightforward and bold.

- We are resilient: we have an inner strength that means we never give in.

- We are intellectually curious: we seek to understand how the world works and were always learning, adapting and improving.

- We understand who our customers are: and because we know them really well, we always give them our very best.

What we offer

Octopus has built an exciting and inclusive high-performance culture where employees feel empowered. This means we welcome discussions around flexible working hours. We also understand the value of diversity, and we have a team dedicated to promoting gender, ethnic, socio-economic, LGBT and disability equality, to make sure we back up our words with actions. All Octopus employees are given the opportunity to develop new skills, aim higher and accelerate their careers.