Production/ Application Support - Fixed Income

A well established financial service are looking to hire a Product Support Analyst

They are looking for a Fixed Income Support Analyst to work within their EMEA Product Support Team. The team requires a motivated self-starter who has the technical skills to support a growing number of buy-side members in London and across Europe utilising their FIX, Linux, Windows Server, database and networking skills.

This role will be predominantly based on the Fixed Income desk working directly with salespeople and interacting with users and technical teams across the companys membership. This is an exciting opportunity to join a strategically important Fixed Income business.

Responsibilities

• Utilising proprietary tools, provide daily application support and troubleshooting for platform members and internal users, escalating to Development teams appropriately

• Member configuration and administration of MTF functionality

• Troubleshooting and analysis of order routing and trade flow and post-trade issues

• Perform regional start of day health checks to ensure all processes are up and members are connected to the platform

• Working within a shift rota to provide London support coverage from 7am - 6pm

• Contribute towards 'follow the sun' support model, working closely with global teams to ensure
  pre-market health checks are performed for each region

Qualifications / Skills

Essential:

• 3 years hands-on support experience within a financial institution (venue/platform provider, buy-side, sell-side)

• Hands-on working knowledge of at least one industry-recognised Order Management System

• Solid application support experience within a Unix / Linux environment

• Knowledge of the FIX protocol and experience supporting FIX flows

• Hands-on experience of MSSQL, Oracle and Sybase database environments, including query-writing

• Demonstrable working knowledge of Fixed Income products and flows

Production/ Application Support - Fixed Income

A well established financial service are looking to hire a Product Support Analyst

They are looking for a Fixed Income Support Analyst to work within their EMEA Product Support Team. The team requires a motivated self-starter who has the technical skills to support a growing number of buy-side members in London and across Europe utilising their FIX, Linux, Windows Server, database and networking skills.

This role will be predominantly based on the Fixed Income desk working directly with salespeople and interacting with users and technical teams across the companys membership. This is an exciting opportunity to join a strategically important Fixed Income business.

Responsibilities

• Utilising proprietary tools, provide daily application support and troubleshooting for platform members and internal users, escalating to Development teams appropriately

• Member configuration and administration of MTF functionality

• Troubleshooting and analysis of order routing and trade flow and post-trade issues

• Perform regional start of day health checks to ensure all processes are up and members are connected to the platform

• Working within a shift rota to provide London support coverage from 7am - 6pm

• Contribute towards 'follow the sun' support model, working closely with global teams to ensure
  pre-market health checks are performed for each region

Qualifications / Skills

Essential:

• 3 years hands-on support experience within a financial institution (venue/platform provider, buy-side, sell-side)

• Hands-on working knowledge of at least one industry-recognised Order Management System

• Solid application support experience within a Unix / Linux environment

• Knowledge of the FIX protocol and experience supporting FIX flows

• Hands-on experience of MSSQL, Oracle and Sybase database environments, including query-writing

• Demonstrable working knowledge of Fixed Income products and flows

Role: Contract Network Engineer

Length: 3 Months

Location: Havant

Rate: Negotiable

IR35 Determination: Inside

** Excellent opportunity to have some fun and work at the same time. If you are Network Specialist / Network Engineer with experience of Juniper Routers, Switches and Firewalls within an enterprise level environment (Service Provider, Hosting or Colocation) we want to talk to you! **

For our customers, our Network Operations Analysts are not just a pair of hands or the voice on the other end of the line. To our customers you are their support. In this high-impact role, you are primarily responsible for blending customer support and network operations. Be prepared to do work that truly matters - your decisions impact the future of not only our FastFiber Network, but the company as a whole. For this, you must be team focused, customer focused, and have razor-sharp attention to detail in your design and documentation. This goes without saying, but a keen understanding of scalability and resiliency is a skill you'll use on a daily basis as a member of this team. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.

What you'll do:

• Provide support to colocation and network customers
• Monitor network health and responds to event alarms
• Analyse network traffic patterns and respond to security issues
• Work with Cisco, Juniper and Brocade switches/routers, NetScreen and Juniper firewalls, and Brocade and Citrix load balancers on a daily basis
• Works closely with the network engineering team to troubleshoot and resolve advanced network issues
• Co-ordinates maintenance with customers, vendors and remote technicians
• Detect and Mitigate Distributed Denial of Service (DDoS) attacks against our network and clients
• Monitor and troubleshoot internal and customer servers and applications outages using all monitoring tools
• Configure new customer solutions including Routing, VLANs, MPLS, Load Balancing, VPNs and SD-WAN technologies

The ideal candidate will have:

• Demonstrable hands on network experience is desired
• Strong grasp of TCP/IP, routing, switching, cabling and internet protocols such as BGP, IS-IS, OSPF, etc.
• Advanced knowledge of either Cisco, Juniper or Brocade hardware and software
• Proven ability to work in a fast-paced environment
• Excellent analytical and problem-solving skills - you have a knack for figuring things out
• The ability to communicate clearly and effortlessly, both verbally and in writing
• Customer service skills that will dazzle our clients
• The ability to move quickly and pick things up at the speed of light - we're a fast-paced gang
• We like yoga, but we mean flexible in the sense that you adapt to changes quickly and with ease
• Drive - you know what you want and aren't afraid of working hard to get it
• Flexibility to work shifts under a rotation schedule that includes weekends and nights
• A team player with a great sense of humour

You'll make the A list if you have:

• Degree or diploma in network systems, or equivalent education and experience.
• Good knowledge of Linux/Unix, VMware and Windows environments.
• Certifications with Cisco and/or Juniper (CCNA/CCNP/JNCIA/JNCIS) or equivalent
• Kick-ass firewall, VPN and/or load balancing skills
• Multilingual Skill, especially French (Not essential)

About Joining us:

We don't make the Internet work better by simply relying on our world-class data centres and a network that spans North America, Canada and the UK. Our people are what make the difference and are the game changers. Technology doesn't bring about change. We believe it's the people who bring the skills to make the technology work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.

You may have worked in the following capacities:

Juniper Network Engineer, Hosting Network Engineer, Cisco Network, Network Technician, Network Analyst

Role: Contract Network Engineer

Length: 3 Months

Location: Havant

Rate: Negotiable

IR35 Determination: Inside

** Excellent opportunity to have some fun and work at the same time. If you are Network Specialist / Network Engineer with experience of Juniper Routers, Switches and Firewalls within an enterprise level environment (Service Provider, Hosting or Colocation) we want to talk to you! **

For our customers, our Network Operations Analysts are not just a pair of hands or the voice on the other end of the line. To our customers you are their support. In this high-impact role, you are primarily responsible for blending customer support and network operations. Be prepared to do work that truly matters - your decisions impact the future of not only our FastFiber Network, but the company as a whole. For this, you must be team focused, customer focused, and have razor-sharp attention to detail in your design and documentation. This goes without saying, but a keen understanding of scalability and resiliency is a skill you'll use on a daily basis as a member of this team. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.

What you'll do:

• Provide support to colocation and network customers
• Monitor network health and responds to event alarms
• Analyse network traffic patterns and respond to security issues
• Work with Cisco, Juniper and Brocade switches/routers, NetScreen and Juniper firewalls, and Brocade and Citrix load balancers on a daily basis
• Works closely with the network engineering team to troubleshoot and resolve advanced network issues
• Co-ordinates maintenance with customers, vendors and remote technicians
• Detect and Mitigate Distributed Denial of Service (DDoS) attacks against our network and clients
• Monitor and troubleshoot internal and customer servers and applications outages using all monitoring tools
• Configure new customer solutions including Routing, VLANs, MPLS, Load Balancing, VPNs and SD-WAN technologies

The ideal candidate will have:

• Demonstrable hands on network experience is desired
• Strong grasp of TCP/IP, routing, switching, cabling and internet protocols such as BGP, IS-IS, OSPF, etc.
• Advanced knowledge of either Cisco, Juniper or Brocade hardware and software
• Proven ability to work in a fast-paced environment
• Excellent analytical and problem-solving skills - you have a knack for figuring things out
• The ability to communicate clearly and effortlessly, both verbally and in writing
• Customer service skills that will dazzle our clients
• The ability to move quickly and pick things up at the speed of light - we're a fast-paced gang
• We like yoga, but we mean flexible in the sense that you adapt to changes quickly and with ease
• Drive - you know what you want and aren't afraid of working hard to get it
• Flexibility to work shifts under a rotation schedule that includes weekends and nights
• A team player with a great sense of humour

You'll make the A list if you have:

• Degree or diploma in network systems, or equivalent education and experience.
• Good knowledge of Linux/Unix, VMware and Windows environments.
• Certifications with Cisco and/or Juniper (CCNA/CCNP/JNCIA/JNCIS) or equivalent
• Kick-ass firewall, VPN and/or load balancing skills
• Multilingual Skill, especially French (Not essential)

About Joining us:

We don't make the Internet work better by simply relying on our world-class data centres and a network that spans North America, Canada and the UK. Our people are what make the difference and are the game changers. Technology doesn't bring about change. We believe it's the people who bring the skills to make the technology work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.

You may have worked in the following capacities:

Juniper Network Engineer, Hosting Network Engineer, Cisco Network, Network Technician, Network Analyst

DevOps Engineer

Reading

To £65K plus extensive benefits package

Due to the nature of this work all candidates must be British Nationals, and already hold or be eligible to hold UK Security Clearance to SC level or higher.

Essential experience required:

Our client is looking for DevOps Engineers at all levels of career experience and would consider graduates with a science related degree (including practical computer programming experience) through to skilled software integration and DevOps professionals.

Applications are invited from individuals who have a solid Linux foundation, an enthusiasm for technology, and demonstrable experience in the following:

• At least one of: RHEL, CentOS, Debian, Ubuntu
• At least one of: Python, Java, JavaScript, C or C++
• Familiarity with the following core tools: git, ssh, Unix command line, browsers, Bash

Desirable experience:

• Linux experience as a deployment platform and day to day development environment - e.g., can describe package management, networking configuration, log files, environment variables
• Deep Linux experience - e.g., can describe SELinux, chroot, ssh tunnelling, differences between Linux distributions
• Starting from scratch, and building on top of existing systems
• Web development and awareness of vulnerabilities and how to defend against them
• Experience of test-driven development and Automated testing of web applications
• Networking familiarity - e.g., can describe HTTP protocol, TCP/IP
• Experience of Hadoop or distributed computation
• Experience of automating software deployment
• Experience of network engineering including switches, taps and firewalls and pcap analysis
• Awareness of system and network security principles such as system hardening, log analysis or IDS/IPS

Job role responsibilities:

Specifically, you would be involved in technical tasks such as the following:

• GNU/Linux software customisation, configuration and integration
• Hadoop customisation and API integration and its configuration with Ansible and Ambari
• Implementation of bespoke NiFi processors using Java and integration with commercial security software
• Ansible deployment automation of software, upgrades and Linux configuration
• Robot Framework and Selenium based test automation for post-build and post-deploy health checks
• Bug and technical debt triage, trouble shooting and resolution
• Production environment change back-porting to our Git repository
• Enhancement of our Bamboo based build and continuous integration processes
• System performance analysis and improvement of multiple, high spec large clusters
• Third line support of production environments with our system administrators

In addition, the following form part of the broader role:

• Review, elaboration and accurate estimation of new requirements with our Product Owner
• Estimation and commitment, as a team, to deliver tested work every 2 weeks
• Development of work following strict ways of working, standards and levels of quality
• Regular presentation of progress and completed work to the team and the customer
• Stay up to date by following industry developments and be active in the Open Source community
• A drive to meet your personal objectives which are aligned to the business plan for the financial year
• Investment in your own skills development with support from the team and wider organisation

Our clients projects are based in their office or client site but may require travel to other locations. The successful candidate must be able and willing to spend time working away from home if required.

Role description:

Our client develops, builds, and runs a cutting-edge Big Data platform for their own meaningful and strategic customer. They are heavy on automation, have great software engineering hardware, a mix of physical and virtual platforms and take on steep learning curves. They are delivering to their customer faster than they have experienced before and are motivated to improve the state of the art, for their customer, and for other engineers or consumers working on similar systems.

The team’s focus is a shared ownership and drive to achieve the customer’s goals. Our client aims for everyone to be involved in software integration, testing, deployment and operations. They all have direct contact with the customer on a daily basis, and the team can ask questions directly to ensure they build what is really needed. Everyone takes ownership of a customer 'story’ from beginning to end. If you are interested in technology integration (as opposed to developing from the ground up), rapid prototyping, regular demonstration of completed work, creating sustainable systems, and thinking ahead but not over complicating for today, this will suit you. Being a part of a team which is jointly responsible for designing, integrating, building, testing, maintenance and on-going operations of the production platform.

About the company:

Our client is a global Tier 1 company involved in many leading mission critical projects. They are highly regarded within the industry and are one of the largest independent technology & business services firms in the world.

They consider employees as highly valued members of the business and offer extensive progression opportunities for those wishing to move further in their career on a local, national or global scale.

DevOps Engineer

DevOps Engineer

DevOps Engineer

Reading

To £65K plus extensive benefits package

Due to the nature of this work all candidates must be British Nationals, and already hold or be eligible to hold UK Security Clearance to SC level or higher.

Essential experience required:

Our client is looking for DevOps Engineers at all levels of career experience and would consider graduates with a science related degree (including practical computer programming experience) through to skilled software integration and DevOps professionals.

Applications are invited from individuals who have a solid Linux foundation, an enthusiasm for technology, and demonstrable experience in the following:

• At least one of: RHEL, CentOS, Debian, Ubuntu
• At least one of: Python, Java, JavaScript, C or C++
• Familiarity with the following core tools: git, ssh, Unix command line, browsers, Bash

Desirable experience:

• Linux experience as a deployment platform and day to day development environment - e.g., can describe package management, networking configuration, log files, environment variables
• Deep Linux experience - e.g., can describe SELinux, chroot, ssh tunnelling, differences between Linux distributions
• Starting from scratch, and building on top of existing systems
• Web development and awareness of vulnerabilities and how to defend against them
• Experience of test-driven development and Automated testing of web applications
• Networking familiarity - e.g., can describe HTTP protocol, TCP/IP
• Experience of Hadoop or distributed computation
• Experience of automating software deployment
• Experience of network engineering including switches, taps and firewalls and pcap analysis
• Awareness of system and network security principles such as system hardening, log analysis or IDS/IPS

Job role responsibilities:

Specifically, you would be involved in technical tasks such as the following:

• GNU/Linux software customisation, configuration and integration
• Hadoop customisation and API integration and its configuration with Ansible and Ambari
• Implementation of bespoke NiFi processors using Java and integration with commercial security software
• Ansible deployment automation of software, upgrades and Linux configuration
• Robot Framework and Selenium based test automation for post-build and post-deploy health checks
• Bug and technical debt triage, trouble shooting and resolution
• Production environment change back-porting to our Git repository
• Enhancement of our Bamboo based build and continuous integration processes
• System performance analysis and improvement of multiple, high spec large clusters
• Third line support of production environments with our system administrators

In addition, the following form part of the broader role:

• Review, elaboration and accurate estimation of new requirements with our Product Owner
• Estimation and commitment, as a team, to deliver tested work every 2 weeks
• Development of work following strict ways of working, standards and levels of quality
• Regular presentation of progress and completed work to the team and the customer
• Stay up to date by following industry developments and be active in the Open Source community
• A drive to meet your personal objectives which are aligned to the business plan for the financial year
• Investment in your own skills development with support from the team and wider organisation

Our clients projects are based in their office or client site but may require travel to other locations. The successful candidate must be able and willing to spend time working away from home if required.

Role description:

Our client develops, builds, and runs a cutting-edge Big Data platform for their own meaningful and strategic customer. They are heavy on automation, have great software engineering hardware, a mix of physical and virtual platforms and take on steep learning curves. They are delivering to their customer faster than they have experienced before and are motivated to improve the state of the art, for their customer, and for other engineers or consumers working on similar systems.

The team’s focus is a shared ownership and drive to achieve the customer’s goals. Our client aims for everyone to be involved in software integration, testing, deployment and operations. They all have direct contact with the customer on a daily basis, and the team can ask questions directly to ensure they build what is really needed. Everyone takes ownership of a customer 'story’ from beginning to end. If you are interested in technology integration (as opposed to developing from the ground up), rapid prototyping, regular demonstration of completed work, creating sustainable systems, and thinking ahead but not over complicating for today, this will suit you. Being a part of a team which is jointly responsible for designing, integrating, building, testing, maintenance and on-going operations of the production platform.

About the company:

Our client is a global Tier 1 company involved in many leading mission critical projects. They are highly regarded within the industry and are one of the largest independent technology & business services firms in the world.

They consider employees as highly valued members of the business and offer extensive progression opportunities for those wishing to move further in their career on a local, national or global scale.

DevOps Engineer

DevOps Engineer