1st Line Support | Liverpool | 3 month contract | £14.00 - £18.00 per hour | QDOS ASSESSED INSIDE OF SCOPE.

Your new role

• To help maintain our strong first time fix rates
• To ensure incidents/requests are assigned to the correct technical resolver groups
• To prioritise and categorise incidents in line with our existing processes
• To assist in the handling and management of Major Incidents and outages
• To help identify incident trends

What you'll need to succeed

• Previous experience working in a busy IT Service Desk environment.
• Demonstrable delivering outstanding customer service under pressure.
• An understanding of basic networking principle (TCP/IP, DNS, WINS, DHCP)
• A good working knowledge of the Microsoft Office Suite (2010, 2016)

What you'll get in return
You will receive a competitive daily rate, 3 month contract (with a view to go permanent and or extension.)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

1st Line Support | Liverpool | 3 month contract | £14.00 - £18.00 per hour | QDOS ASSESSED INSIDE OF SCOPE.

Your new role

• To help maintain our strong first time fix rates
• To ensure incidents/requests are assigned to the correct technical resolver groups
• To prioritise and categorise incidents in line with our existing processes
• To assist in the handling and management of Major Incidents and outages
• To help identify incident trends

What you'll need to succeed

• Previous experience working in a busy IT Service Desk environment.
• Demonstrable delivering outstanding customer service under pressure.
• An understanding of basic networking principle (TCP/IP, DNS, WINS, DHCP)
• A good working knowledge of the Microsoft Office Suite (2010, 2016)

What you'll get in return
You will receive a competitive daily rate, 3 month contract (with a view to go permanent and or extension.)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Award winning Software House that create market leading products with an array of modern technologies are looking for a skilled Back-End Developer. They have a global footprint as they supply solutions to over 50+ countries worldwide and they aren't stopping there. The company have been running for almost 10 years now and they have seen a dramatic increase in size on an annual basis. They are working with a really modern tech stack and looking for real tech savvy Developers to join their team and help them push their products to the next level.

If successful you will join an established Dev team (circa 30) and will be involved in both greenfield and brownfield development projects. The company already have several key products that you will be working on, all supported with modern tech - so you will ideally have experience with modern tech or at least a strong desire to do so. Equally, you should be a sociable character as the company are looking for someone with bags of personality that will transition into the team fairly easily.

You will ideally be a confident Software Developer with at least a couple of years commercial experience developing web applications - the company aren't too bogged down with your primary tech language, they are more interested in Developers that can create clean quality code & pick up what is needed. Their main technologies used on site are NodeJS, Typescript and AWS - so experience with these technologies is highly desirable, but not a prerequisite.

You should ideally have;
** Several years of commercial experience with; JavaScript, C#, Java or Python!
** Exposure working in a product focused environment
** Ability to flex with new / different technologies
** knowledge / experience working in an Agile environment.

Any experience with the following is highly beneficial;
** Cloud Services (AWS or Azure)
** NodeJS or TypeScript

Their offices are based fairly central in Glasgow - not city centre but a fairly short walk. The company offer competitive salaries (Up to £40k) with benefits and really flexible working hours. Additionally, the company are really big on personal development and you will be given 10% out of your day/week for pet projects, learning new technologies and team improvement.

This is a great role for an experienced Developer to join a very fast-growing organisation at a really exciting time. You will have the opportunity to upskill your technical ability and work on really exciting cloud-based products, within a really relaxed environment.

If you're interested, or generally keen to chat about Software Developer roles in Glasgow please apply and/or call Douglas at Cathcart Associates - we can have a chat about what you're interested in!

Software Developer / Software Engineer / Back-End Developer / Web Developer / NodeJS / Node / JavaScript / AWS / Amazon Web Services

Award winning Software House that create market leading products with an array of modern technologies are looking for a skilled Back-End Developer. They have a global footprint as they supply solutions to over 50+ countries worldwide and they aren't stopping there. The company have been running for almost 10 years now and they have seen a dramatic increase in size on an annual basis. They are working with a really modern tech stack and looking for real tech savvy Developers to join their team and help them push their products to the next level.

If successful you will join an established Dev team (circa 30) and will be involved in both greenfield and brownfield development projects. The company already have several key products that you will be working on, all supported with modern tech - so you will ideally have experience with modern tech or at least a strong desire to do so. Equally, you should be a sociable character as the company are looking for someone with bags of personality that will transition into the team fairly easily.

You will ideally be a confident Software Developer with at least a couple of years commercial experience developing web applications - the company aren't too bogged down with your primary tech language, they are more interested in Developers that can create clean quality code & pick up what is needed. Their main technologies used on site are NodeJS, Typescript and AWS - so experience with these technologies is highly desirable, but not a prerequisite.

You should ideally have;
** Several years of commercial experience with; JavaScript, C#, Java or Python!
** Exposure working in a product focused environment
** Ability to flex with new / different technologies
** knowledge / experience working in an Agile environment.

Any experience with the following is highly beneficial;
** Cloud Services (AWS or Azure)
** NodeJS or TypeScript

Their offices are based fairly central in Glasgow - not city centre but a fairly short walk. The company offer competitive salaries (Up to £40k) with benefits and really flexible working hours. Additionally, the company are really big on personal development and you will be given 10% out of your day/week for pet projects, learning new technologies and team improvement.

This is a great role for an experienced Developer to join a very fast-growing organisation at a really exciting time. You will have the opportunity to upskill your technical ability and work on really exciting cloud-based products, within a really relaxed environment.

If you're interested, or generally keen to chat about Software Developer roles in Glasgow please apply and/or call Douglas at Cathcart Associates - we can have a chat about what you're interested in!

Software Developer / Software Engineer / Back-End Developer / Web Developer / NodeJS / Node / JavaScript / AWS / Amazon Web Services

Embedded Software Engineer -Internationally recognised company

We have an exciting new opportunity to join a outstanding technology company who specialises in the broadcasting industry. With almost 20 years experience they are a major supplier of broadcasting equipment, delivering to the UK, Europe, USA, and worldwide.

The company are seeking an experienced Embedded Software Engineer lead the development and support for bespoke software.

You will

• Designing, developing, coding, testing and debugging system software
• Designing & implementing software of embedded devices and systems from requirements to production and commercial deployment
• Integrating and validating new product designs.

Essential Skills:

• Education to, as a minimum, degree level in computer science, electronics engineer or similar.
• Ideally 3+ years experience in software engineering.
• Documentation and writing skills
• Embedded C/C++
• Proven experience in embedded systems design with pre-emptive, multitasking real-time operating systems

Desirable Skills:

• Python
• TCP/TP
• Javascript
• DSP firmware experience
• GIT

The company offers a competitive salary, great benefits and the opportunity to work with a highly talented and motivated team with outstanding values. This is a great environment to excel and innovate.

Apply now, send your CV to or hit apply now.

Spectrum IT Recruitment - Wilkin Chan. Find me on LinkedIN.

Embedded Software Engineer -Internationally recognised company

We have an exciting new opportunity to join a outstanding technology company who specialises in the broadcasting industry. With almost 20 years experience they are a major supplier of broadcasting equipment, delivering to the UK, Europe, USA, and worldwide.

The company are seeking an experienced Embedded Software Engineer lead the development and support for bespoke software.

You will

• Designing, developing, coding, testing and debugging system software
• Designing & implementing software of embedded devices and systems from requirements to production and commercial deployment
• Integrating and validating new product designs.

Essential Skills:

• Education to, as a minimum, degree level in computer science, electronics engineer or similar.
• Ideally 3+ years experience in software engineering.
• Documentation and writing skills
• Embedded C/C++
• Proven experience in embedded systems design with pre-emptive, multitasking real-time operating systems

Desirable Skills:

• Python
• TCP/TP
• Javascript
• DSP firmware experience
• GIT

The company offers a competitive salary, great benefits and the opportunity to work with a highly talented and motivated team with outstanding values. This is a great environment to excel and innovate.

Apply now, send your CV to or hit apply now.

Spectrum IT Recruitment - Wilkin Chan. Find me on LinkedIN.