Incident Manager At Bloomberg, our mission has always been to provide real-time data, news, and analytics to our clients quickly and accurately. Our clients are some of the biggest players in finance, and they rely on our software to manage their portfolios, analyze the markets, and make swift trading decisions that keep them ahead of the competition. We have more than 320,000 clients across the world, so it's critical for our systems to be stable, reliable, and always available. That's where the incident management team comes in.

On the Incident Management team, we manage the coordination and communication for all service-impacting outages to ensure they have a minimal impact on all downstream users and are resolved as quickly as possible. To do this, we structure and lead investigations in partnership with technical teams across the company - from developers to client support. We're the central point for all stakeholders, and we ensure that accurate and timely information is communicated to all stakeholders during significant outages. Our team is critical to providing the best possible service for our clients, and we take pride in the impact we have on the company's continued success. We're also responsible for Problem Management activities and help pursue root cause analysis and remediation actions to make sure our incidents don't happen again in the future.

We'll trust you to:

• Facilitate the resolution by effective communication across multiple teams.
• Quickly assess the severity of an outage in regards to business impact and technical complexity.
• Notify, escalate and communicate to senior management the existence and status of outages, as necessary.
• Help coordinate the investigations and drive the incidents to resolution/remediation.

You need to have:

• Experience with incident management for application or infrastructure services
• Excellent written and verbal communication skills with the ability to effectively tailor communication of technical issues to various audiences
• Strong collaboration skills and an interest in developing a strong network
• Ability and aptitude to pick up new technologies or procedures
• Good organisation skills and excel at multitasking with the ability to 'pick up the pace' during major outages

We'd love to see:

• Innovation and drive - someone who is happy to challenge the status quo and collaborate on processes within the team
• A self-starter who is assertive but diplomatic with the ability to prioritize work load and to perform in a high-pressure environment
• Basic understanding of industry standard technologies and infrastructure such as: networking, cloud storage, middleware, databases and virtual infrastructure
• Experience, or interest in programming skills such as Python, C++ or JavaScript or similar
• ITIL Service Support knowledge
• Familiarity with, or knowledge of the Bloomberg Terminal or other Bloomberg products

If this sounds like you:
Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.

Incident Manager At Bloomberg, our mission has always been to provide real-time data, news, and analytics to our clients quickly and accurately. Our clients are some of the biggest players in finance, and they rely on our software to manage their portfolios, analyze the markets, and make swift trading decisions that keep them ahead of the competition. We have more than 320,000 clients across the world, so it's critical for our systems to be stable, reliable, and always available. That's where the incident management team comes in.

On the Incident Management team, we manage the coordination and communication for all service-impacting outages to ensure they have a minimal impact on all downstream users and are resolved as quickly as possible. To do this, we structure and lead investigations in partnership with technical teams across the company - from developers to client support. We're the central point for all stakeholders, and we ensure that accurate and timely information is communicated to all stakeholders during significant outages. Our team is critical to providing the best possible service for our clients, and we take pride in the impact we have on the company's continued success. We're also responsible for Problem Management activities and help pursue root cause analysis and remediation actions to make sure our incidents don't happen again in the future.

We'll trust you to:

• Facilitate the resolution by effective communication across multiple teams.
• Quickly assess the severity of an outage in regards to business impact and technical complexity.
• Notify, escalate and communicate to senior management the existence and status of outages, as necessary.
• Help coordinate the investigations and drive the incidents to resolution/remediation.

You need to have:

• Experience with incident management for application or infrastructure services
• Excellent written and verbal communication skills with the ability to effectively tailor communication of technical issues to various audiences
• Strong collaboration skills and an interest in developing a strong network
• Ability and aptitude to pick up new technologies or procedures
• Good organisation skills and excel at multitasking with the ability to 'pick up the pace' during major outages

We'd love to see:

• Innovation and drive - someone who is happy to challenge the status quo and collaborate on processes within the team
• A self-starter who is assertive but diplomatic with the ability to prioritize work load and to perform in a high-pressure environment
• Basic understanding of industry standard technologies and infrastructure such as: networking, cloud storage, middleware, databases and virtual infrastructure
• Experience, or interest in programming skills such as Python, C++ or JavaScript or similar
• ITIL Service Support knowledge
• Familiarity with, or knowledge of the Bloomberg Terminal or other Bloomberg products

If this sounds like you:
Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.

Senior TypeScript Engineer - Buy Side Trading Our team:
Bloomberg AIM (Asset and Investment Manager) is our buy-side trading platform used by the biggest players in finance. Our platform is a one-stop shop that enables everything from idea generation to trade execution and post-trade operations. It is a market leading platform used to manage trillions of dollars every single day.

Our London team develops the Decision Support function. Our application allows fund managers to review market information in seconds and helps them make critical decisions. We are taking on the challenge of moving vast amounts of real time data to the client and creating workflows for instant analysis and action. Our focus is on performance, latency, scaling, intuitive user experience, and financial workflows.

Technologies and the environment:
Our application is written TypeScript, but you will get exposure to the full stack - including C++ and Python back end services. We put a special emphasis on performance testing, automation, and unit/integration testing. Bloomberg embraces Agile and InnerSource. We collaborate with many Engineering teams at Bloomberg, and contribute to their codebases. We contribute back to the OSS community whenever possible, actively working with TC39, contributing to TypeScript and other OSS projects.

You'll need to have:

• Strong JavaScript or TypeScript knowledge
• Experience designing and building client workflows and UIs
• A passion for testing, rapid delivery, and continuous integration
• A working knowledge of UNIX/Linux operating systems

We'd love to see:

• Contributions to OSS (particularly TypeScript or vs.code)
• Experience with Node.js
• Familiarity with Haskell or other FP languages
• Experience with C#, C++ or other OOP languages
• Exposure to financial instruments and workflows

You will use:

• TypeScript
• GTK Toolkit
• Node.js
• Jenkins, Github, JIRA
• Agile/Scrum

Interview process:
We believe interviewing is a two way street. It's a way for us to get to know you and your skills, and also a way for you to learn more about the team, our technical challenges, and what you'd be working on. The content of each interview round will be tailored to the role and your background, but the general framework can be found here:
https://www.bloomberg.com/careers/technology/engineering/software-engineering-experienced-hire/

We want to ensure you can put your best foot forward throughout the process, so if you have any questions or need any accommodations to be successful, please let us know!

Senior TypeScript Engineer - Buy Side Trading Our team:
Bloomberg AIM (Asset and Investment Manager) is our buy-side trading platform used by the biggest players in finance. Our platform is a one-stop shop that enables everything from idea generation to trade execution and post-trade operations. It is a market leading platform used to manage trillions of dollars every single day.

Our London team develops the Decision Support function. Our application allows fund managers to review market information in seconds and helps them make critical decisions. We are taking on the challenge of moving vast amounts of real time data to the client and creating workflows for instant analysis and action. Our focus is on performance, latency, scaling, intuitive user experience, and financial workflows.

Technologies and the environment:
Our application is written TypeScript, but you will get exposure to the full stack - including C++ and Python back end services. We put a special emphasis on performance testing, automation, and unit/integration testing. Bloomberg embraces Agile and InnerSource. We collaborate with many Engineering teams at Bloomberg, and contribute to their codebases. We contribute back to the OSS community whenever possible, actively working with TC39, contributing to TypeScript and other OSS projects.

You'll need to have:

• Strong JavaScript or TypeScript knowledge
• Experience designing and building client workflows and UIs
• A passion for testing, rapid delivery, and continuous integration
• A working knowledge of UNIX/Linux operating systems

We'd love to see:

• Contributions to OSS (particularly TypeScript or vs.code)
• Experience with Node.js
• Familiarity with Haskell or other FP languages
• Experience with C#, C++ or other OOP languages
• Exposure to financial instruments and workflows

You will use:

• TypeScript
• GTK Toolkit
• Node.js
• Jenkins, Github, JIRA
• Agile/Scrum

Interview process:
We believe interviewing is a two way street. It's a way for us to get to know you and your skills, and also a way for you to learn more about the team, our technical challenges, and what you'd be working on. The content of each interview round will be tailored to the role and your background, but the general framework can be found here:
https://www.bloomberg.com/careers/technology/engineering/software-engineering-experienced-hire/

We want to ensure you can put your best foot forward throughout the process, so if you have any questions or need any accommodations to be successful, please let us know!