We're looking for an AWS DevOps Engineer to join a really 'fun' team based in Sawston, Cambridge. The company are offering a great salary, along with some awesome benefits and a friendly culture.

The role is dynamic and fast paced, and you will need to keep up to date with the latest technologies, and use agile and self-organising principles to help deliver quality products and services. 

You'll have the opportunity to:

Be part of a talented, collaborative and motivated team
Learn from and be inspired by skilled colleagues
Teach and inspire others
Work across the entire product life cycle
Develop your skill set and research / adopt the latest design patterns, methodologies, principles and technologies
Have a positive influence over high level architectural decisions
Make your mark and, in doing so, make us better
You'll need to be a motivated DevOps Engineer to join an agile cross-functional product team, comprising Product Management, UX Design,QA and Development.
You will be responsible for designing and implementing technical solutions for new and existing products, almost exclusively on the AWS platform.
You will have strong analytical and troubleshooting skills, solid communication skills, a desire to tackle the complex problems and a genuine passion for technology. While you may come from an infrastructure background, you should be comfortable with writing scripts and basic software code to enhance and streamline your daily activities. They are currently using the following technologies (but this is evolving all the time):

AWS - CloudFormation, EC2/ECS, RDS, Lambda, S3, SQS, SNS, Cognito etc
NoSQL - DynamoDB, CouchBase
Operating Platforms - Windows, Linux, Docker
SQL - MySQL / SQL Server
Scripting Languages - PowerShell, Bash
CI / CD - Git, TeamCity, AWS CodeDeploy, CloudFormation, Terraform
Other stuff - ElasticSearch, RabbitMQ Skills & experience that you'll struggle without.....
You don't need to have every single one of these skills, but the more you have, the more likely it is you'll be able to do a great job:

Senior technical infrastructure skills in a complex environment across servers, storage and networks
Strong AWS experience
Sound experience with programming and scripting in a server and/or web environment
Experience in designing and implementing simple solutions to tricky problems
Experience with infrastructure or application automation
Understanding of microservice based architectures
Experience with maintaining and supporting large scale customer facing environments
Experience with implementing containerised workloads
Good understanding of key web environments and protocols
Good networking experience with at least basic understanding of IP, network traffic flow, network ports and protocols (e.g. http, https, smtp, ftp)
Comfortable with using Windows and Linux command line tools for administration tasks
Sound analytical, problem solving and decision making skills
Good knowledge of security as it relates to cloud based infrastructure
Experience with Scrum methodology
Proficient oral and written communication skills
Passion for technology and innovation Skills & experience that would be a bonus We'll get pretty excited if you also have some of these:

Managing large scale tasks from inception to completion
Database administration including enhancing performance and building resilient solutions
Javascript and/or Lambda function writing
Automation tooling (Terraform, Ansible, ...)
CI/CD principles and best practices (Git-based workflows, pipelines, IaC, shift-left, immutable systems, ...)
Kubernetes/EKS
Knowledge of .NET and .NET Core frameworks
Tertiary degree in computer science or related areas Start: Immediate 
Location: Sawston, Cambridge
Salary: £50,000 to £70,000
Benefits: 25 Days Holiday + Bank Holidays + Birthday + Duvet Day! Flexible Hours, Remote Working and much, much more!

If you are interested in this position, feel you have the relevant experience and skills and would like to apply, please call our team on (phone number removed) or apply online.

Whilst we’d love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 3-5 days, please note that your application has not been successful on this occasion.

Aspire Cambridge is acting as an Employment Agency in regards to this Permanent opportunity.

We're looking for an AWS DevOps Engineer to join a really 'fun' team based in Sawston, Cambridge. The company are offering a great salary, along with some awesome benefits and a friendly culture.

The role is dynamic and fast paced, and you will need to keep up to date with the latest technologies, and use agile and self-organising principles to help deliver quality products and services. 

You'll have the opportunity to:

Be part of a talented, collaborative and motivated team
Learn from and be inspired by skilled colleagues
Teach and inspire others
Work across the entire product life cycle
Develop your skill set and research / adopt the latest design patterns, methodologies, principles and technologies
Have a positive influence over high level architectural decisions
Make your mark and, in doing so, make us better
You'll need to be a motivated DevOps Engineer to join an agile cross-functional product team, comprising Product Management, UX Design,QA and Development.
You will be responsible for designing and implementing technical solutions for new and existing products, almost exclusively on the AWS platform.
You will have strong analytical and troubleshooting skills, solid communication skills, a desire to tackle the complex problems and a genuine passion for technology. While you may come from an infrastructure background, you should be comfortable with writing scripts and basic software code to enhance and streamline your daily activities. They are currently using the following technologies (but this is evolving all the time):

AWS - CloudFormation, EC2/ECS, RDS, Lambda, S3, SQS, SNS, Cognito etc
NoSQL - DynamoDB, CouchBase
Operating Platforms - Windows, Linux, Docker
SQL - MySQL / SQL Server
Scripting Languages - PowerShell, Bash
CI / CD - Git, TeamCity, AWS CodeDeploy, CloudFormation, Terraform
Other stuff - ElasticSearch, RabbitMQ Skills & experience that you'll struggle without.....
You don't need to have every single one of these skills, but the more you have, the more likely it is you'll be able to do a great job:

Senior technical infrastructure skills in a complex environment across servers, storage and networks
Strong AWS experience
Sound experience with programming and scripting in a server and/or web environment
Experience in designing and implementing simple solutions to tricky problems
Experience with infrastructure or application automation
Understanding of microservice based architectures
Experience with maintaining and supporting large scale customer facing environments
Experience with implementing containerised workloads
Good understanding of key web environments and protocols
Good networking experience with at least basic understanding of IP, network traffic flow, network ports and protocols (e.g. http, https, smtp, ftp)
Comfortable with using Windows and Linux command line tools for administration tasks
Sound analytical, problem solving and decision making skills
Good knowledge of security as it relates to cloud based infrastructure
Experience with Scrum methodology
Proficient oral and written communication skills
Passion for technology and innovation Skills & experience that would be a bonus We'll get pretty excited if you also have some of these:

Managing large scale tasks from inception to completion
Database administration including enhancing performance and building resilient solutions
Javascript and/or Lambda function writing
Automation tooling (Terraform, Ansible, ...)
CI/CD principles and best practices (Git-based workflows, pipelines, IaC, shift-left, immutable systems, ...)
Kubernetes/EKS
Knowledge of .NET and .NET Core frameworks
Tertiary degree in computer science or related areas Start: Immediate 
Location: Sawston, Cambridge
Salary: £50,000 to £70,000
Benefits: 25 Days Holiday + Bank Holidays + Birthday + Duvet Day! Flexible Hours, Remote Working and much, much more!

If you are interested in this position, feel you have the relevant experience and skills and would like to apply, please call our team on (phone number removed) or apply online.

Whilst we’d love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 3-5 days, please note that your application has not been successful on this occasion.

Aspire Cambridge is acting as an Employment Agency in regards to this Permanent opportunity.

REF: DW1457
LOCATION: Gateshead, Tyne & Wear
JOB TITLE: Lead Software Developer
SALARY & BENEFITS: circa £36,669 to £44,855 dependent on skills and experience plus great staff benefits including 28 days holiday plus bank holidays, generous pension, performance related bonus, enhanced maternity/paternity pay, employee cash back and voucher incentives, and excellent working conditions and perks
WORKING HOURS: Full Time –Monday to Friday flexible working and some working from home options for the right candidate

THE COMPANY, ROLE & YOU: Are you an experienced Lead Software Developer with strong coding, analytical, and problem solving skills ? Bored of working in a one-dimensional/overly transactional role? And want to take the next step up?

Our client is part of the Cambridge University Press and Cambridge Assessment family, and is a vibrant organisation which has established a reputation over 30 years for innovation and quality in educational assessment and research. This branch of the family works with schools, colleges, education authorities, government agencies and other organisations to provide high-quality information through scientifically grounded research.

The work will cover the development of new digital educational products, re-architecture of existing products and other exciting developments as CEM integrates as part of the Cambridge family and you will be based at a new vibrant office in Gateshead Quays from May 2020 onwards.

The new office is a fantastic and vibrant new facility along The Quayside close to the Sage and offers superb staff and employee benefits including a well-being room and on-site cafe with numerous options.

As a Lead Software Developer you will be joining a team of Developers within the CEM Operations department and will be helping to deliver the technical development for CEM’s digital educational products. The role will involve working in one of several agile teams to develop software for digital educational products by utilising a mix of technologies including C# .NET, TypeScript, SQL Server and NoSQL databases. You will also share your wealth of experience and knowledge with Junior Software Developers, and will be expected to offer them guidance, support and mentoring. As well as other developers you will also work with product managers, educational experts, data scientists, designers and more to help achieve the following tasks;

Development and maintenance of software to agreed standards and processes
- Able to act as ‘Solution Owner’ – leading on the development in areas of CEM’s systems
- Develop code to agreed standards using SOLID principles
- Creation of unit tests within a test driven development framework
- Excellent and appropriate documentation in agreed formats
- Code reviews
- Good use of source control, deployment tooling and issue tracking software
- Mentoring and coaching of more junior members of staff

Working as part of an Agile Team own and deliver tasks and work items
- Proactive ownership of own work
- Issue resolution and appropriate escalation
- Attendance at daily stand-up meetings and reviews
- Deliver work to agreed timescales and quality
- Updating of assigned tasks in Jira

Input into team planning and reviews
- Refine requirements
- Estimate work
- Identification of technical and process improvements
- Assist in work prioritisation
- work with wider stakeholders

THE CANDIDATE: The successful candidate for the Lead Software Developer post will need to hold a good technical degree or an equivalent qualification and experience, and although candidates do not need to be experts in all areas, you will need to have substantial hands on Software Development and Coding experience using either C# or Typescript, SQL, Python, or Javascript. You will need to be able to demonstrate a good understanding of software development design principals and patterns, and have strong analytical and problem solving skills, as well as being an excellent communicator in general.

The new Lead Software Developer will also need experience in object orientated development, as well as knowledge or an understanding of agile development methodologies within an environment using Continuous Integration, and will need to have experience using developing systems that contain multiple components. Candidates will also need to be a collaborative and team orientated individuals who are happy to share their knowledge and experience with Junior Developers and offer them mentoring or guidance where required, and although not essential, it would be highly desirable if candidates also have experience administering and maintaining services on Linux-based servers. Candidates will also need to be able to commute to The Quays in Gateshead, Newcastle which is easily accessible via public transport and within walking distance to the Metro and Newcastle Central train station.

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

Does this sound like you? If Yes then click the apply button now!

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps

TSLS

REF: DW1457
LOCATION: Gateshead, Tyne & Wear
JOB TITLE: Lead Software Developer
SALARY & BENEFITS: circa £36,669 to £44,855 dependent on skills and experience plus great staff benefits including 28 days holiday plus bank holidays, generous pension, performance related bonus, enhanced maternity/paternity pay, employee cash back and voucher incentives, and excellent working conditions and perks
WORKING HOURS: Full Time –Monday to Friday flexible working and some working from home options for the right candidate

THE COMPANY, ROLE & YOU: Are you an experienced Lead Software Developer with strong coding, analytical, and problem solving skills ? Bored of working in a one-dimensional/overly transactional role? And want to take the next step up?

Our client is part of the Cambridge University Press and Cambridge Assessment family, and is a vibrant organisation which has established a reputation over 30 years for innovation and quality in educational assessment and research. This branch of the family works with schools, colleges, education authorities, government agencies and other organisations to provide high-quality information through scientifically grounded research.

The work will cover the development of new digital educational products, re-architecture of existing products and other exciting developments as CEM integrates as part of the Cambridge family and you will be based at a new vibrant office in Gateshead Quays from May 2020 onwards.

The new office is a fantastic and vibrant new facility along The Quayside close to the Sage and offers superb staff and employee benefits including a well-being room and on-site cafe with numerous options.

As a Lead Software Developer you will be joining a team of Developers within the CEM Operations department and will be helping to deliver the technical development for CEM’s digital educational products. The role will involve working in one of several agile teams to develop software for digital educational products by utilising a mix of technologies including C# .NET, TypeScript, SQL Server and NoSQL databases. You will also share your wealth of experience and knowledge with Junior Software Developers, and will be expected to offer them guidance, support and mentoring. As well as other developers you will also work with product managers, educational experts, data scientists, designers and more to help achieve the following tasks;

Development and maintenance of software to agreed standards and processes
- Able to act as ‘Solution Owner’ – leading on the development in areas of CEM’s systems
- Develop code to agreed standards using SOLID principles
- Creation of unit tests within a test driven development framework
- Excellent and appropriate documentation in agreed formats
- Code reviews
- Good use of source control, deployment tooling and issue tracking software
- Mentoring and coaching of more junior members of staff

Working as part of an Agile Team own and deliver tasks and work items
- Proactive ownership of own work
- Issue resolution and appropriate escalation
- Attendance at daily stand-up meetings and reviews
- Deliver work to agreed timescales and quality
- Updating of assigned tasks in Jira

Input into team planning and reviews
- Refine requirements
- Estimate work
- Identification of technical and process improvements
- Assist in work prioritisation
- work with wider stakeholders

THE CANDIDATE: The successful candidate for the Lead Software Developer post will need to hold a good technical degree or an equivalent qualification and experience, and although candidates do not need to be experts in all areas, you will need to have substantial hands on Software Development and Coding experience using either C# or Typescript, SQL, Python, or Javascript. You will need to be able to demonstrate a good understanding of software development design principals and patterns, and have strong analytical and problem solving skills, as well as being an excellent communicator in general.

The new Lead Software Developer will also need experience in object orientated development, as well as knowledge or an understanding of agile development methodologies within an environment using Continuous Integration, and will need to have experience using developing systems that contain multiple components. Candidates will also need to be a collaborative and team orientated individuals who are happy to share their knowledge and experience with Junior Developers and offer them mentoring or guidance where required, and although not essential, it would be highly desirable if candidates also have experience administering and maintaining services on Linux-based servers. Candidates will also need to be able to commute to The Quays in Gateshead, Newcastle which is easily accessible via public transport and within walking distance to the Metro and Newcastle Central train station.

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

Does this sound like you? If Yes then click the apply button now!

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps

TSLS

Senior Perl Developer Fintech Object Oriented Open Source Agile Scrum

Our client is leading and long-established Fintech organisation who counts some of the worlds leading investment banks and hedge funds amongst their clients. Due to continued growth, the opportunity has arisen for a an additional senior OO Perl developer to join there team, you will be working on green field product development project in addition to the enhancement of existing systems and products.

The position is for a Software Developer working to develop, enhance, maintain and support the company’s hosted services. The applications delivering the services have an interactive user interface delivered as secure dynamic web pages over the Internet as well as a significant server based data processing components and behind-the-scenes data transfer systems.
Candidates are expected to work on all technical aspects of the system – designing and developing new services and features, enhancing functionality, integrating new financial institutions, resolving issues and providing technical support on a roster basis.

The roster is generally three months in the On-Client-Demand team, dealing with urgent requests, feature enhancements, integration of new financial institutions and managing Production, DR and Development environments. This is followed by a three month rotation into the planned Projects teams, working on major enhancements, co-ordinated technical projects, and development of new strategic services.

THE ROLE :

The role requires strong technical and analytical skills, and the ability to think quickly and clearly. The role would suite a self-starter who enjoys creating a feature, component or service from conception through to delivery, and who then enjoys seeing their code in action on a daily basis. We believe in continuous improvement and a successful candidate would enjoy sharing with and learning from a team of talented systems engineers.

The role encompasses the following activities, working alongside senior developers,:
• Design, code, test and release new features and enhancements
• Undertake and manage technical data integration of new clients
• Develop tools to improve internal processes and maintain quality of service
• Investigate and fix software issues in existing systems
• Support and monitor production systems on a rota basis
• Provide second-line technical assistance to end users by telephone and e-mail
• Document code, interfaces, services and procedures as appropriate
• Update management with progress on assigned tasks, and identify issues / delays / dependencies in good time
• Identify opportunities for system / process improvements or new features
• Work autonomously or as a team member in an ad-hoc team

There is the potential for increased or additional responsibility depending on aptitude and experience.

CHALLENGES :

The key challenges in this role are to:

• Develop a comprehensive understanding of the services provided and the associated benefits / value proposition for clients
• Gain an understanding of the complex technical structure of the companies services, starting initially at the top level, but with increasing depth over time.
• Develop a clear understanding of business complexities specific to the Securities Lending / REPO / Equity Finance markets
• Ensure the company continues to deliver exceptional client service. (e.g. by being flexible, having a “can do” approach, making data integration easy, understanding client issues)
• Proactively interact with colleagues – requesting and providing guidance, help and mentoring as appropriate

MAIN TECHNOLOGIES :

• Perl: OO, with an appreciation of inheritance, encapsulation, performance, complex multi- dimensional data structures, loose coupling and high cohesion, separation of concern etc.
• MySQL: SQL, data normalisation, query optimisation, database structures and performance, set-based data-processing.

REQUIREMENTS :

• Good degree / Academic qualifications
• Self-motivated, pro-active and autonomous, with good team-working skills
• Ability to absorb and retain complex business and technical information rapidly
• Strong design and software development skills, including appropriate OO patterns
• SQL and relational data modelling skills
• Experience in software development for *nix / web deployment
• Good problem solving skills, and the ability to prioritise appropriately
• Good communication skills, including the ability to liaise with technical contacts at clients and to provide telephone & e-mail support to end users

Senior Perl Developer Fintech Object Oriented Open Source Agile Scrum

Our client is leading and long-established Fintech organisation who counts some of the worlds leading investment banks and hedge funds amongst their clients. Due to continued growth, the opportunity has arisen for a an additional senior OO Perl developer to join there team, you will be working on green field product development project in addition to the enhancement of existing systems and products.

The position is for a Software Developer working to develop, enhance, maintain and support the company’s hosted services. The applications delivering the services have an interactive user interface delivered as secure dynamic web pages over the Internet as well as a significant server based data processing components and behind-the-scenes data transfer systems.
Candidates are expected to work on all technical aspects of the system – designing and developing new services and features, enhancing functionality, integrating new financial institutions, resolving issues and providing technical support on a roster basis.

The roster is generally three months in the On-Client-Demand team, dealing with urgent requests, feature enhancements, integration of new financial institutions and managing Production, DR and Development environments. This is followed by a three month rotation into the planned Projects teams, working on major enhancements, co-ordinated technical projects, and development of new strategic services.

THE ROLE :

The role requires strong technical and analytical skills, and the ability to think quickly and clearly. The role would suite a self-starter who enjoys creating a feature, component or service from conception through to delivery, and who then enjoys seeing their code in action on a daily basis. We believe in continuous improvement and a successful candidate would enjoy sharing with and learning from a team of talented systems engineers.

The role encompasses the following activities, working alongside senior developers,:
• Design, code, test and release new features and enhancements
• Undertake and manage technical data integration of new clients
• Develop tools to improve internal processes and maintain quality of service
• Investigate and fix software issues in existing systems
• Support and monitor production systems on a rota basis
• Provide second-line technical assistance to end users by telephone and e-mail
• Document code, interfaces, services and procedures as appropriate
• Update management with progress on assigned tasks, and identify issues / delays / dependencies in good time
• Identify opportunities for system / process improvements or new features
• Work autonomously or as a team member in an ad-hoc team

There is the potential for increased or additional responsibility depending on aptitude and experience.

CHALLENGES :

The key challenges in this role are to:

• Develop a comprehensive understanding of the services provided and the associated benefits / value proposition for clients
• Gain an understanding of the complex technical structure of the companies services, starting initially at the top level, but with increasing depth over time.
• Develop a clear understanding of business complexities specific to the Securities Lending / REPO / Equity Finance markets
• Ensure the company continues to deliver exceptional client service. (e.g. by being flexible, having a “can do” approach, making data integration easy, understanding client issues)
• Proactively interact with colleagues – requesting and providing guidance, help and mentoring as appropriate

MAIN TECHNOLOGIES :

• Perl: OO, with an appreciation of inheritance, encapsulation, performance, complex multi- dimensional data structures, loose coupling and high cohesion, separation of concern etc.
• MySQL: SQL, data normalisation, query optimisation, database structures and performance, set-based data-processing.

REQUIREMENTS :

• Good degree / Academic qualifications
• Self-motivated, pro-active and autonomous, with good team-working skills
• Ability to absorb and retain complex business and technical information rapidly
• Strong design and software development skills, including appropriate OO patterns
• SQL and relational data modelling skills
• Experience in software development for *nix / web deployment
• Good problem solving skills, and the ability to prioritise appropriately
• Good communication skills, including the ability to liaise with technical contacts at clients and to provide telephone & e-mail support to end users

This is an exciting opportunity for an experienced Full Stack Developer with commercial experience with several C# and Node.JS projects, developing software with a cloud-based environment. Experienced of unit and integration testing coupled with an understanding of JavaScript, JSON, XML, RESTful services and MVC / WEB API will strongly benefit your application. Familiarity with SQL, ORM (Entity Framework, Dapper, Sequelize) will be advantageous.

Key responsibilities include:
• Working within a development team to deliver software development on time and to the agreed sprints.
• Translate application storyboards and use cases into functional applications.
• Ensure the best possible performance, quality and responsiveness of application
• Identify bottlenecks and bugs, and devise solution to mitigate and address these issues.
• Help maintain code quality, organization, and automatization.
• Designing and developing APIs
• Ensuring cross-platform optimization for mobile phones.

Essential:
• Degree level qualification in Computer Science or equivalent
• A proven background of successful delivery of software development projects and delivering software products to market
• Strong communication skills – both with clients and internal stakeholders
• Excellent organisation skills and attention to detail and delivered projects on time and on budget
• Able to work in a team orientated environment as well as autonomously in seeking opportunities and driving them forward
• Pro-active can-do attitude
• The ability to meet deadlines in a high-pressure environment
• A solid knowledge and experience in the following: o .NET development in Visual Studio with Object Oriented Design o C# o ASP.NET MVC o HTML/XHTML o Angular.JS o Node JS o Web API o SQL Server o Azure o Ability to produce working web and mobile solutions from design concepts and technical specifications

Desirable:
• A solid knowledge and experience in the following: o Secure coding standards o Enterprise software o Relational or any non-relational DB experience a plus

 .NET core
o Agile scrum
• Experience in working within an Agile development team
• Experience in high street retail, foodservice, leisure or hospitality industries
Additional detail:
• The role will report into the Software Development Lead

Contact Neil Goodall (phone number removed)

This is an exciting opportunity for an experienced Full Stack Developer with commercial experience with several C# and Node.JS projects, developing software with a cloud-based environment. Experienced of unit and integration testing coupled with an understanding of JavaScript, JSON, XML, RESTful services and MVC / WEB API will strongly benefit your application. Familiarity with SQL, ORM (Entity Framework, Dapper, Sequelize) will be advantageous.

Key responsibilities include:
• Working within a development team to deliver software development on time and to the agreed sprints.
• Translate application storyboards and use cases into functional applications.
• Ensure the best possible performance, quality and responsiveness of application
• Identify bottlenecks and bugs, and devise solution to mitigate and address these issues.
• Help maintain code quality, organization, and automatization.
• Designing and developing APIs
• Ensuring cross-platform optimization for mobile phones.

Essential:
• Degree level qualification in Computer Science or equivalent
• A proven background of successful delivery of software development projects and delivering software products to market
• Strong communication skills – both with clients and internal stakeholders
• Excellent organisation skills and attention to detail and delivered projects on time and on budget
• Able to work in a team orientated environment as well as autonomously in seeking opportunities and driving them forward
• Pro-active can-do attitude
• The ability to meet deadlines in a high-pressure environment
• A solid knowledge and experience in the following: o .NET development in Visual Studio with Object Oriented Design o C# o ASP.NET MVC o HTML/XHTML o Angular.JS o Node JS o Web API o SQL Server o Azure o Ability to produce working web and mobile solutions from design concepts and technical specifications

Desirable:
• A solid knowledge and experience in the following: o Secure coding standards o Enterprise software o Relational or any non-relational DB experience a plus

 .NET core
o Agile scrum
• Experience in working within an Agile development team
• Experience in high street retail, foodservice, leisure or hospitality industries
Additional detail:
• The role will report into the Software Development Lead

Contact Neil Goodall (phone number removed)

Salary dependent on experience.

Pyramid8 are delighted to be working with our client to recruit an experienced Field Service Engineer / IT Service Technician / IT Software Engineer / IT Field Engineer / IT Commissioning Engineer. Our client designs integrated end-to-end surveillance control systems for the world’s most demanding security environments. 

The Field Service Engineer is responsible for commissioning and servicing Synergy 3 systems, primarily in London and the South of England. Delivering highly technical and complex hardware and software solutions to a wide variety of customers, the role requires a high degree of flexibility and initiative in order to ensure that customers receive the highest level of customer experience and that the many and varied demands of the post are prioritised and dealt with efficiently.

This role is a permanent role, 37.5 hours per week, Monday – Friday. The role shall be based out of London and the role provides a company car. Overtime rates are provided.

Key Responsibilities:

•    Managing the hardware and software delivery of integrated security systems to the customer base
•    Commissioning equipment on customer sites in the UK and occasionally overseas
•    Investigating and resolving onsite faults
•    Assisting both the help desk and development support teams with ticket assistance and remote support investigations.
•    Carrying out Factory Acceptance Tests and Site Acceptance Tests
•    Training engineers, operators, supervisors and managers on the use of solutions
•    Working with the Technology Centre to test, validate and deliver third party software integrations Knowledge sharing with other engineers and engineering teams regarding specific technical information and skills learnt during the delivery of bespoke software solutions
•    Acting as an ambassador for our client and taking ownership of the customer experience throughout project completion 
•    Liaising with the sales team for system upgrades and other development opportunities 
•    Develop and maintain working relationships across the company to allow effective team working 
•    Producing technical documents, manuals, and risk and method statements when required. Completing site documentation, report paperwork, and time sheets on a daily/weekly basis.

Qualifications and Experience:

•    Degree in IT/Computing/IP networking desirable
•    Windows based operating systems, including Windows 10 and Windows Server 2016
•    Knowledge of IP video systems and CCTV installation
•    Microsoft qualifications (MCSA, MCSE, MCITP)
•    Database knowledge (DB2, SQL)
•    IP Networking (IP addressing, sub netting, routing, TCP,UDP, multicast)
•    Experience working in a client facing technical role
•    Experience of electronics/technology/security industries
•    CRB Clearance

Personal Attributes:

•    Excellent customer service skills in all forms of communication
•    Level headed, able to work under pressure
•    Strong time management skills
•    Analytical mind, able to use own initiative to troubleshoot and problem solve
•    Strong planning and organisational skills
•    Able to work alone and as part of a team
•    Willing to work overtime and out of hours as required

Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd.

Salary dependent on experience.

Pyramid8 are delighted to be working with our client to recruit an experienced Field Service Engineer / IT Service Technician / IT Software Engineer / IT Field Engineer / IT Commissioning Engineer. Our client designs integrated end-to-end surveillance control systems for the world’s most demanding security environments. 

The Field Service Engineer is responsible for commissioning and servicing Synergy 3 systems, primarily in London and the South of England. Delivering highly technical and complex hardware and software solutions to a wide variety of customers, the role requires a high degree of flexibility and initiative in order to ensure that customers receive the highest level of customer experience and that the many and varied demands of the post are prioritised and dealt with efficiently.

This role is a permanent role, 37.5 hours per week, Monday – Friday. The role shall be based out of London and the role provides a company car. Overtime rates are provided.

Key Responsibilities:

•    Managing the hardware and software delivery of integrated security systems to the customer base
•    Commissioning equipment on customer sites in the UK and occasionally overseas
•    Investigating and resolving onsite faults
•    Assisting both the help desk and development support teams with ticket assistance and remote support investigations.
•    Carrying out Factory Acceptance Tests and Site Acceptance Tests
•    Training engineers, operators, supervisors and managers on the use of solutions
•    Working with the Technology Centre to test, validate and deliver third party software integrations Knowledge sharing with other engineers and engineering teams regarding specific technical information and skills learnt during the delivery of bespoke software solutions
•    Acting as an ambassador for our client and taking ownership of the customer experience throughout project completion 
•    Liaising with the sales team for system upgrades and other development opportunities 
•    Develop and maintain working relationships across the company to allow effective team working 
•    Producing technical documents, manuals, and risk and method statements when required. Completing site documentation, report paperwork, and time sheets on a daily/weekly basis.

Qualifications and Experience:

•    Degree in IT/Computing/IP networking desirable
•    Windows based operating systems, including Windows 10 and Windows Server 2016
•    Knowledge of IP video systems and CCTV installation
•    Microsoft qualifications (MCSA, MCSE, MCITP)
•    Database knowledge (DB2, SQL)
•    IP Networking (IP addressing, sub netting, routing, TCP,UDP, multicast)
•    Experience working in a client facing technical role
•    Experience of electronics/technology/security industries
•    CRB Clearance

Personal Attributes:

•    Excellent customer service skills in all forms of communication
•    Level headed, able to work under pressure
•    Strong time management skills
•    Analytical mind, able to use own initiative to troubleshoot and problem solve
•    Strong planning and organisational skills
•    Able to work alone and as part of a team
•    Willing to work overtime and out of hours as required

Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd.