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  • Northamptonshire
  • £45K to £50K per Year
  • 06 Mar 2020

The now 6x Consecutive Formula 1 World Champions’ are seeking a Senior IT Engineer to act as one of their senior engineers, delivering reliable IT services to the wider business.

The primary purpose of the role is to:

The purpose of the role is to focus on and improve reliability and availability across the IT application and infrastructure landscape, deliver new technologies that support, enable and enhance our mission to win F1 World Championships, lead by example as a senior technical escalation point for a broad range of IT support topics and deliver exceptional customer service and technical excellence, in a flexible way, particularly as we require support out of hours for maintenance changes and technical support (on a rota basis).

You'll be a senior technical escalation point for all IT support topics, delivering exceptional customer service in a flexible way, particularly as we require support on out of hours maintenance changes and support on a rota basis. To be right for my client, you'll have a strong, current and broad ranging technical background that means you can both step back and see the big picture, and get involved in a hands on way.

Knowledge, skills and experience required:

A minimum of 5 years’ experience in a senior operational support role (3rd line or equivalent) within a fast paced medium to large sized enterprise, including support of the following:

Essential

  • To maintain and secure all IT systems including (HPC, Databases, CAD, Enterprise Infrastructure).
  • Support and optimization of a broad range of in-house and bespoke applications
  • To recognise new technology, innovate current systems and implement new solutions.
  • Champion learning and development, for self and the team.
  • Open source technologies - Linux/Unix, DevOps, Clustering, Automation, CI/CD within a production environment.
  • Client and server Operating Systems
  • Server and Desktop Virtualization; VMware
  • Security, encryption and Data Loss Prevention
  • Vulnerability and malware threat prevention
  • Infrastructure and application capacity, performance and availability monitoring
  • Clustering and High Availability
  • Backups and Disaster Recovery
  • Datacentre Infrastructure
  • Database support – SQL and DB2 to run SQL scripts
  • Strong & proven stakeholder management

Beneficial Skills

  • Experience within an Engineering focused role or company
  • Computer Aided Design (CAD)/Manufacturing experience – LTA, Abaqus, High Performance Computing (HPC), Simulation Software
  • Strong experience working to ITIL practices
  • Proven Continual Service Improvement experience
  • A good understanding of the Software Development Lifecycle
  • Project lead and delivery experience working to a recognised methodology (i.e. PRINCE2, Agile)

Benefits

  • Excellent Company Bonus Schemes
  • Mercedes Lease Car Scheme
  • Pension 10% Matched
  • Private Healthcare & Optional Health Checks
  • Subsidised Restaurant
  • Subsidised Gym
  • Team Clothing 
  • 25 Days Holiday
  • Life Assurance

 


  • Northamptonshire
  • £45K to £50K per Year
  • 06 Mar 2020

The now 6x Consecutive Formula 1 World Champions’ are seeking a Senior IT Engineer to act as one of their senior engineers, delivering reliable IT services to the wider business.

The primary purpose of the role is to:

The purpose of the role is to focus on and improve reliability and availability across the IT application and infrastructure landscape, deliver new technologies that support, enable and enhance our mission to win F1 World Championships, lead by example as a senior technical escalation point for a broad range of IT support topics and deliver exceptional customer service and technical excellence, in a flexible way, particularly as we require support out of hours for maintenance changes and technical support (on a rota basis).

You'll be a senior technical escalation point for all IT support topics, delivering exceptional customer service in a flexible way, particularly as we require support on out of hours maintenance changes and support on a rota basis. To be right for my client, you'll have a strong, current and broad ranging technical background that means you can both step back and see the big picture, and get involved in a hands on way.

Knowledge, skills and experience required:

A minimum of 5 years’ experience in a senior operational support role (3rd line or equivalent) within a fast paced medium to large sized enterprise, including support of the following:

Essential

  • To maintain and secure all IT systems including (HPC, Databases, CAD, Enterprise Infrastructure).
  • Support and optimization of a broad range of in-house and bespoke applications
  • To recognise new technology, innovate current systems and implement new solutions.
  • Champion learning and development, for self and the team.
  • Open source technologies - Linux/Unix, DevOps, Clustering, Automation, CI/CD within a production environment.
  • Client and server Operating Systems
  • Server and Desktop Virtualization; VMware
  • Security, encryption and Data Loss Prevention
  • Vulnerability and malware threat prevention
  • Infrastructure and application capacity, performance and availability monitoring
  • Clustering and High Availability
  • Backups and Disaster Recovery
  • Datacentre Infrastructure
  • Database support – SQL and DB2 to run SQL scripts
  • Strong & proven stakeholder management

Beneficial Skills

  • Experience within an Engineering focused role or company
  • Computer Aided Design (CAD)/Manufacturing experience – LTA, Abaqus, High Performance Computing (HPC), Simulation Software
  • Strong experience working to ITIL practices
  • Proven Continual Service Improvement experience
  • A good understanding of the Software Development Lifecycle
  • Project lead and delivery experience working to a recognised methodology (i.e. PRINCE2, Agile)

Benefits

  • Excellent Company Bonus Schemes
  • Mercedes Lease Car Scheme
  • Pension 10% Matched
  • Private Healthcare & Optional Health Checks
  • Subsidised Restaurant
  • Subsidised Gym
  • Team Clothing 
  • 25 Days Holiday
  • Life Assurance

 


  • Brixworth
  • £45,000 - £50,000 per annum, inc benefits, OTE
    • Permanent
  • 06 Mar 2020

The now 6x Consecutive Formula 1 World Champions’ are seeking a Senior IT Engineer to act as one of their senior engineers, delivering reliable IT services to the wider business.

The primary purpose of the role is to:

The purpose of the role is to focus on and improve reliability and availability across the IT application and infrastructure landscape, deliver new technologies that support, enable and enhance our mission to win F1 World Championships, lead by example as a senior technical escalation point for a broad range of IT support topics and deliver exceptional customer service and technical excellence, in a flexible way, particularly as we require support out of hours for maintenance changes and technical support (on a rota basis).

You'll be a senior technical escalation point for all IT support topics, delivering exceptional customer service in a flexible way, particularly as we require support on out of hours maintenance changes and support on a rota basis. To be right for my client, you'll have a strong, current and broad ranging technical background that means you can both step back and see the big picture, and get involved in a hands on way.

Knowledge, skills and experience required:

A minimum of 5 years’ experience in a senior operational support role (3rd line or equivalent) within a fast paced medium to large sized enterprise, including support of the following:

Essential

  • To maintain and secure all IT systems including (HPC, Databases, CAD, Enterprise Infrastructure).
  • Support and optimization of a broad range of in-house and bespoke applications
  • To recognise new technology, innovate current systems and implement new solutions.
  • Champion learning and development, for self and the team.
  • Open source technologies - Linux/Unix, DevOps, Clustering, Automation, CI/CD within a production environment.
  • Client and server Operating Systems
  • Server and Desktop Virtualization; VMware
  • Security, encryption and Data Loss Prevention
  • Vulnerability and malware threat prevention
  • Infrastructure and application capacity, performance and availability monitoring
  • Clustering and High Availability
  • Backups and Disaster Recovery
  • Datacentre Infrastructure
  • Database support - SQL and DB2 to run SQL scripts
  • Strong & proven stakeholder management

Beneficial Skills

  • Experience within an Engineering focused role or company
  • Computer Aided Design (CAD)/Manufacturing experience - LTA, Abaqus, High Performance Computing (HPC), Simulation Software
  • Strong experience working to ITIL practices
  • Proven Continual Service Improvement experience
  • A good understanding of the Software Development Lifecycle
  • Project lead and delivery experience working to a recognised methodology (i.e. PRINCE2, Agile)

Benefits

  • Excellent Company Bonus Schemes
  • Mercedes Lease Car Scheme
  • Pension 10% Matched
  • Private Healthcare & Optional Health Checks
  • Subsidised Restaurant
  • Subsidised Gym
  • Team Clothing
  • 25 Days Holiday
  • Life Assurance
  • Brixworth
  • £45,000 - £50,000 per annum, inc benefits, OTE
    • Permanent
  • 06 Mar 2020

The now 6x Consecutive Formula 1 World Champions’ are seeking a Senior IT Engineer to act as one of their senior engineers, delivering reliable IT services to the wider business.

The primary purpose of the role is to:

The purpose of the role is to focus on and improve reliability and availability across the IT application and infrastructure landscape, deliver new technologies that support, enable and enhance our mission to win F1 World Championships, lead by example as a senior technical escalation point for a broad range of IT support topics and deliver exceptional customer service and technical excellence, in a flexible way, particularly as we require support out of hours for maintenance changes and technical support (on a rota basis).

You'll be a senior technical escalation point for all IT support topics, delivering exceptional customer service in a flexible way, particularly as we require support on out of hours maintenance changes and support on a rota basis. To be right for my client, you'll have a strong, current and broad ranging technical background that means you can both step back and see the big picture, and get involved in a hands on way.

Knowledge, skills and experience required:

A minimum of 5 years’ experience in a senior operational support role (3rd line or equivalent) within a fast paced medium to large sized enterprise, including support of the following:

Essential

  • To maintain and secure all IT systems including (HPC, Databases, CAD, Enterprise Infrastructure).
  • Support and optimization of a broad range of in-house and bespoke applications
  • To recognise new technology, innovate current systems and implement new solutions.
  • Champion learning and development, for self and the team.
  • Open source technologies - Linux/Unix, DevOps, Clustering, Automation, CI/CD within a production environment.
  • Client and server Operating Systems
  • Server and Desktop Virtualization; VMware
  • Security, encryption and Data Loss Prevention
  • Vulnerability and malware threat prevention
  • Infrastructure and application capacity, performance and availability monitoring
  • Clustering and High Availability
  • Backups and Disaster Recovery
  • Datacentre Infrastructure
  • Database support - SQL and DB2 to run SQL scripts
  • Strong & proven stakeholder management

Beneficial Skills

  • Experience within an Engineering focused role or company
  • Computer Aided Design (CAD)/Manufacturing experience - LTA, Abaqus, High Performance Computing (HPC), Simulation Software
  • Strong experience working to ITIL practices
  • Proven Continual Service Improvement experience
  • A good understanding of the Software Development Lifecycle
  • Project lead and delivery experience working to a recognised methodology (i.e. PRINCE2, Agile)

Benefits

  • Excellent Company Bonus Schemes
  • Mercedes Lease Car Scheme
  • Pension 10% Matched
  • Private Healthcare & Optional Health Checks
  • Subsidised Restaurant
  • Subsidised Gym
  • Team Clothing
  • 25 Days Holiday
  • Life Assurance
  • Blackburn
  • £55,000 - £60,000 per annum
    • Permanent
  • 06 Mar 2020

IT Solution Architect - Java, .net, SQL server, DB2, Design, Solution Architect

Blackburn

Up to £60,000 + Generous Benefits

An exciting opportunity for a IT Solution Architect to join a growing EMEA IT Team within a leading global insurance business and be responsible for the design of the Solution Architecture for programmes in EMEA applying standards and frameworks that have been defined by Enterprise Architecture, the definition of their principles and their promotion within the organisation.

Key Responsibilities

  • Explore, analyse and model systems requirements in order to develop solution design specifications for new and existing Applications and Services.
  • Develop Solution Architecture designs and models (including technical guidelines and standards described in common technology models, such as components, domains, services and patterns) that can be leveraged across multiple solutions.
  • Act as a bridge between the enterprise architects and technical leads and other subject matter experts to ensure that the technology meets enterprise goals, such as flexibility, complexity reduction, cost reduction and quick delivery.
  • Ensure that projects align to the companies IT standards such as the Build Permit and Technology Frameworks.
  • Maintain close working relationships with the Programme, Product and Delivery Management Teams.
  • Analyse technology industry and market trends to determine their potential benefit and impact on the enterprise.
  • Identify opportunities to provide innovative solutions to the Business.
  • Be an Advocate of Enterprise Application and Technology Standards at a Global level while gaining agreement and enforcing their adoption within projects.
  • Review and approve technical design proposals submitted by IT Partner Architects.
  • Work with the Enterprise Architects to ensure a consistent architectural approach across the EMEA and to identify opportunities to create re-usable assets.

Qualifications, Knowledge & Experience

  • Application solution design and implementation.
  • Establish, develop and maintain an enterprise view of application architecture information standards, policies and procedures.
  • Experience across application architecture including design patterns, development methodologies, systems integration, data modelling.
  • Experience in working with ground-up application development projects.
  • Extensive hands-on experience designing all tiers of the solution architecture.
  • Ability to engage with Business Partners to develop appropriate solutions.

A background in Microsoft development technologies is advantageous.

  • This includes: NET Frameworks Azure Frameworks MS SQL Server Experience in Integration Architecture (EAI, ETL, ESB, API).

The client can offer a huge range of training opportunities, this includes certifications, personal time and cross training in other areas of the business. They are looking for someone who has a strong love for technology and a desire to learn more.

If you are a IT Solution Architect, Apply now or send your CV to or alternatively give me a call on .

IT Solution Architect - Java, .net, SQL server, DB2, Design, Solution Architect

  • Blackburn
  • £55,000 - £60,000 per annum
    • Permanent
  • 06 Mar 2020

IT Solution Architect - Java, .net, SQL server, DB2, Design, Solution Architect

Blackburn

Up to £60,000 + Generous Benefits

An exciting opportunity for a IT Solution Architect to join a growing EMEA IT Team within a leading global insurance business and be responsible for the design of the Solution Architecture for programmes in EMEA applying standards and frameworks that have been defined by Enterprise Architecture, the definition of their principles and their promotion within the organisation.

Key Responsibilities

  • Explore, analyse and model systems requirements in order to develop solution design specifications for new and existing Applications and Services.
  • Develop Solution Architecture designs and models (including technical guidelines and standards described in common technology models, such as components, domains, services and patterns) that can be leveraged across multiple solutions.
  • Act as a bridge between the enterprise architects and technical leads and other subject matter experts to ensure that the technology meets enterprise goals, such as flexibility, complexity reduction, cost reduction and quick delivery.
  • Ensure that projects align to the companies IT standards such as the Build Permit and Technology Frameworks.
  • Maintain close working relationships with the Programme, Product and Delivery Management Teams.
  • Analyse technology industry and market trends to determine their potential benefit and impact on the enterprise.
  • Identify opportunities to provide innovative solutions to the Business.
  • Be an Advocate of Enterprise Application and Technology Standards at a Global level while gaining agreement and enforcing their adoption within projects.
  • Review and approve technical design proposals submitted by IT Partner Architects.
  • Work with the Enterprise Architects to ensure a consistent architectural approach across the EMEA and to identify opportunities to create re-usable assets.

Qualifications, Knowledge & Experience

  • Application solution design and implementation.
  • Establish, develop and maintain an enterprise view of application architecture information standards, policies and procedures.
  • Experience across application architecture including design patterns, development methodologies, systems integration, data modelling.
  • Experience in working with ground-up application development projects.
  • Extensive hands-on experience designing all tiers of the solution architecture.
  • Ability to engage with Business Partners to develop appropriate solutions.

A background in Microsoft development technologies is advantageous.

  • This includes: NET Frameworks Azure Frameworks MS SQL Server Experience in Integration Architecture (EAI, ETL, ESB, API).

The client can offer a huge range of training opportunities, this includes certifications, personal time and cross training in other areas of the business. They are looking for someone who has a strong love for technology and a desire to learn more.

If you are a IT Solution Architect, Apply now or send your CV to or alternatively give me a call on .

IT Solution Architect - Java, .net, SQL server, DB2, Design, Solution Architect

  • Crawley
  • £75,000 - £80,000 per annum
    • Permanent
  • 06 Mar 2020

Data Architect / Database Architect- Enterprise Wide Data Flow, Data Strategy, Date Modelling, Master Data Management (MDM); Oracle, SQL Server, DB2, NoSQL (CosmosDB, MongoDB), Java, Python, Scala, Apache, Spark, Hadoop, Machine Learning, AWS. Multinational, Financial Services, Permanent, Crawley, West Sussex. £80k+ (Negotiable) +Bonus +Benefits

Global Insurance Corporation currently seeks a Data Architect / Database Architect to provide strategic and hands-on architectural, design and consultancy in relation to global enterprise wide systems by improving the coherence, quality, security and availability of the organization's data assets through the development and deployment of the Data Architecture roadmap.

You will be responsible for leading strategic data architecture across enterprise level systems by undertaking data modelling, master data management (MDM) techniques, and planning and documenting system architectures. You will provide detailed understanding of data flow across the global organisation, define and implement overall data modelling standards, guidelines, best practices and approved modelling techniques and approaches. Build the logical data models for very large data systems and apply these within a variety of environments including Oracle, SQL Server, DB2, NoSQL (CosmosDB, MongoDB).

As a senior member of the data architecture team you will use your experience of presenting to both very senior execs, and supplier technical teams, adjusting the language and presentation skills as necessary, to get across the key messaging in a clear and concise manner. You will be comfortable working in a strategic and hands-on capacity to deliver data models and architectures within a wide variety of technical environments (on prem/in cloud, AWS, Azure etc) for multiple enterprise systems used across a global organisation. Additionally, you will be able to design solutions in Apache, Spark, and/or Hadoop using Python libraries such as scikit-learn, pandas, scipy, numpy and design Data flow solutions using operating system command languages such as bash or ksh.

We are searching for a Data Architect / Database Architect / Enterprise Data Architect ideally from within the Insurance / Reinsurance sector but other areas of Financial Services. You will have worked as a Data Architect / Enterprise Architect / Solution Architect in a European or global organisation ideally within Insurance, Reinsurance, Pensions, Banking or Financial Services. You will possess understanding or experience of systems integrations and ideally have some experience of Master Data Management (MDM), Logical and Physical Data Modelling, enterprise level database environments and related tools covering a mix of: Oracle, DB2, SQL Server, Redshift, NoSQL and data appliances such as Netezza, Teradata and BI tools spanning SSRS, Business Objects, Qlikview, Cognos or PowerBI. You will be able to design solutions using Apache Spark, Hadoop and be capable of programming with Java, Scala and or (ideally) Python. We do not expect experience to have been gained in ALL technologies. TOGAF qualification desirable, degree level education pre-requisite.

This is an excellent opportunity to work on a cutting edge enterprise level systems within a stable, global Insurance environment. Competitive salary, bonus, share-scheme offered to the successful candidate.

Location is easily commutable from Brighton, East Sussex or Croydon, Surrey. Also from South West London (45 minutes from Victoria or Clapham Junction).

  • Crawley
  • £75,000 - £80,000 per annum
    • Permanent
  • 06 Mar 2020

Data Architect / Database Architect- Enterprise Wide Data Flow, Data Strategy, Date Modelling, Master Data Management (MDM); Oracle, SQL Server, DB2, NoSQL (CosmosDB, MongoDB), Java, Python, Scala, Apache, Spark, Hadoop, Machine Learning, AWS. Multinational, Financial Services, Permanent, Crawley, West Sussex. £80k+ (Negotiable) +Bonus +Benefits

Global Insurance Corporation currently seeks a Data Architect / Database Architect to provide strategic and hands-on architectural, design and consultancy in relation to global enterprise wide systems by improving the coherence, quality, security and availability of the organization's data assets through the development and deployment of the Data Architecture roadmap.

You will be responsible for leading strategic data architecture across enterprise level systems by undertaking data modelling, master data management (MDM) techniques, and planning and documenting system architectures. You will provide detailed understanding of data flow across the global organisation, define and implement overall data modelling standards, guidelines, best practices and approved modelling techniques and approaches. Build the logical data models for very large data systems and apply these within a variety of environments including Oracle, SQL Server, DB2, NoSQL (CosmosDB, MongoDB).

As a senior member of the data architecture team you will use your experience of presenting to both very senior execs, and supplier technical teams, adjusting the language and presentation skills as necessary, to get across the key messaging in a clear and concise manner. You will be comfortable working in a strategic and hands-on capacity to deliver data models and architectures within a wide variety of technical environments (on prem/in cloud, AWS, Azure etc) for multiple enterprise systems used across a global organisation. Additionally, you will be able to design solutions in Apache, Spark, and/or Hadoop using Python libraries such as scikit-learn, pandas, scipy, numpy and design Data flow solutions using operating system command languages such as bash or ksh.

We are searching for a Data Architect / Database Architect / Enterprise Data Architect ideally from within the Insurance / Reinsurance sector but other areas of Financial Services. You will have worked as a Data Architect / Enterprise Architect / Solution Architect in a European or global organisation ideally within Insurance, Reinsurance, Pensions, Banking or Financial Services. You will possess understanding or experience of systems integrations and ideally have some experience of Master Data Management (MDM), Logical and Physical Data Modelling, enterprise level database environments and related tools covering a mix of: Oracle, DB2, SQL Server, Redshift, NoSQL and data appliances such as Netezza, Teradata and BI tools spanning SSRS, Business Objects, Qlikview, Cognos or PowerBI. You will be able to design solutions using Apache Spark, Hadoop and be capable of programming with Java, Scala and or (ideally) Python. We do not expect experience to have been gained in ALL technologies. TOGAF qualification desirable, degree level education pre-requisite.

This is an excellent opportunity to work on a cutting edge enterprise level systems within a stable, global Insurance environment. Competitive salary, bonus, share-scheme offered to the successful candidate.

Location is easily commutable from Brighton, East Sussex or Croydon, Surrey. Also from South West London (45 minutes from Victoria or Clapham Junction).

  • London
    • Permanent
  • 05 Mar 2020

Salary dependent on experience.

Pyramid8 are delighted to be working with our client to recruit an experienced Field Service Engineer / IT Service Technician / IT Software Engineer / IT Field Engineer / IT Commissioning Engineer. Our client designs integrated end-to-end surveillance control systems for the world’s most demanding security environments. 

The Field Service Engineer is responsible for commissioning and servicing Synergy 3 systems, primarily in London and the South of England. Delivering highly technical and complex hardware and software solutions to a wide variety of customers, the role requires a high degree of flexibility and initiative in order to ensure that customers receive the highest level of customer experience and that the many and varied demands of the post are prioritised and dealt with efficiently.

This role is a permanent role, 37.5 hours per week, Monday – Friday. The role shall be based out of London and the role provides a company car. Overtime rates are provided.

Key Responsibilities:

•    Managing the hardware and software delivery of integrated security systems to the customer base
•    Commissioning equipment on customer sites in the UK and occasionally overseas
•    Investigating and resolving onsite faults
•    Assisting both the help desk and development support teams with ticket assistance and remote support investigations.
•    Carrying out Factory Acceptance Tests and Site Acceptance Tests
•    Training engineers, operators, supervisors and managers on the use of solutions
•    Working with the Technology Centre to test, validate and deliver third party software integrations Knowledge sharing with other engineers and engineering teams regarding specific technical information and skills learnt during the delivery of bespoke software solutions
•    Acting as an ambassador for our client and taking ownership of the customer experience throughout project completion 
•    Liaising with the sales team for system upgrades and other development opportunities 
•    Develop and maintain working relationships across the company to allow effective team working 
•    Producing technical documents, manuals, and risk and method statements when required. Completing site documentation, report paperwork, and time sheets on a daily/weekly basis.

Qualifications and Experience:

•    Degree in IT/Computing/IP networking desirable
•    Windows based operating systems, including Windows 10 and Windows Server 2016
•    Knowledge of IP video systems and CCTV installation
•    Microsoft qualifications (MCSA, MCSE, MCITP)
•    Database knowledge (DB2, SQL)
•    IP Networking (IP addressing, sub netting, routing, TCP,UDP, multicast)
•    Experience working in a client facing technical role
•    Experience of electronics/technology/security industries
•    CRB Clearance

Personal Attributes:

•    Excellent customer service skills in all forms of communication
•    Level headed, able to work under pressure
•    Strong time management skills
•    Analytical mind, able to use own initiative to troubleshoot and problem solve
•    Strong planning and organisational skills
•    Able to work alone and as part of a team
•    Willing to work overtime and out of hours as required

Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd.

  • London
    • Permanent
  • 05 Mar 2020

Salary dependent on experience.

Pyramid8 are delighted to be working with our client to recruit an experienced Field Service Engineer / IT Service Technician / IT Software Engineer / IT Field Engineer / IT Commissioning Engineer. Our client designs integrated end-to-end surveillance control systems for the world’s most demanding security environments. 

The Field Service Engineer is responsible for commissioning and servicing Synergy 3 systems, primarily in London and the South of England. Delivering highly technical and complex hardware and software solutions to a wide variety of customers, the role requires a high degree of flexibility and initiative in order to ensure that customers receive the highest level of customer experience and that the many and varied demands of the post are prioritised and dealt with efficiently.

This role is a permanent role, 37.5 hours per week, Monday – Friday. The role shall be based out of London and the role provides a company car. Overtime rates are provided.

Key Responsibilities:

•    Managing the hardware and software delivery of integrated security systems to the customer base
•    Commissioning equipment on customer sites in the UK and occasionally overseas
•    Investigating and resolving onsite faults
•    Assisting both the help desk and development support teams with ticket assistance and remote support investigations.
•    Carrying out Factory Acceptance Tests and Site Acceptance Tests
•    Training engineers, operators, supervisors and managers on the use of solutions
•    Working with the Technology Centre to test, validate and deliver third party software integrations Knowledge sharing with other engineers and engineering teams regarding specific technical information and skills learnt during the delivery of bespoke software solutions
•    Acting as an ambassador for our client and taking ownership of the customer experience throughout project completion 
•    Liaising with the sales team for system upgrades and other development opportunities 
•    Develop and maintain working relationships across the company to allow effective team working 
•    Producing technical documents, manuals, and risk and method statements when required. Completing site documentation, report paperwork, and time sheets on a daily/weekly basis.

Qualifications and Experience:

•    Degree in IT/Computing/IP networking desirable
•    Windows based operating systems, including Windows 10 and Windows Server 2016
•    Knowledge of IP video systems and CCTV installation
•    Microsoft qualifications (MCSA, MCSE, MCITP)
•    Database knowledge (DB2, SQL)
•    IP Networking (IP addressing, sub netting, routing, TCP,UDP, multicast)
•    Experience working in a client facing technical role
•    Experience of electronics/technology/security industries
•    CRB Clearance

Personal Attributes:

•    Excellent customer service skills in all forms of communication
•    Level headed, able to work under pressure
•    Strong time management skills
•    Analytical mind, able to use own initiative to troubleshoot and problem solve
•    Strong planning and organisational skills
•    Able to work alone and as part of a team
•    Willing to work overtime and out of hours as required

Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd.