Senior Service Desk Analyst - 6 months FTC - London

£25,000 for the 6 month duration (£50k prorata)

Working with a well-known and public-facing organisation of circa 600 IT users, you'll be part of a small team supporting their users and resolving issues (up to 2nd line). You will be working with a small and friendly team of very capable people who place considerable value on personal and career development.

Core responsibilities:
- Provide 2nd Line support as well as support projects (SharePoint migrations, implementation of asset management solution, process creation and a host of audit findings around security and networks)
- Ensuring that issues are being resolved in accordance to SLA's
- Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
- Receive and manage calls from internal staff via telephone, email and web portal when required

• Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary (they have 3rd Line support in a different location)

Personal requirements:
- Previous experience working in a 2nd line role or higher
- Experience supporting Microsoft Windows Server based Infrastructure
- Experience with Windows 10, Office 365, Active Directory and Citrix
- Any networking knowledge would be highly advantageous
- Possess a positive can-do attitude and be able to communicate with users of all different technical levels
- Previous experience in the transport industry would be beneficial however not mandatory

Their opening hours are between 8am - 6pm, you will be required to work shifts between these hours (to be agreed with the REST of the team). You will also be required to be on call one in every six weeks.

Senior Service Desk Analyst - 6 months FTC - London

£25,000 for the 6 month duration (£50k prorata)

Working with a well-known and public-facing organisation of circa 600 IT users, you'll be part of a small team supporting their users and resolving issues (up to 2nd line). You will be working with a small and friendly team of very capable people who place considerable value on personal and career development.

Core responsibilities:
- Provide 2nd Line support as well as support projects (SharePoint migrations, implementation of asset management solution, process creation and a host of audit findings around security and networks)
- Ensuring that issues are being resolved in accordance to SLA's
- Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
- Receive and manage calls from internal staff via telephone, email and web portal when required

• Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary (they have 3rd Line support in a different location)

Personal requirements:
- Previous experience working in a 2nd line role or higher
- Experience supporting Microsoft Windows Server based Infrastructure
- Experience with Windows 10, Office 365, Active Directory and Citrix
- Any networking knowledge would be highly advantageous
- Possess a positive can-do attitude and be able to communicate with users of all different technical levels
- Previous experience in the transport industry would be beneficial however not mandatory

Their opening hours are between 8am - 6pm, you will be required to work shifts between these hours (to be agreed with the REST of the team). You will also be required to be on call one in every six weeks.

reporting analyst - Bergamo

La figura dovrà fungere da supporto tecnologico per i 3 business analyst del progetto DYNAMICS365, garantendo la gestione, manutenzione ed evoluzione degli ambienti cloud su cui si poggia l'infrastruttura Microsoft. In secondo luogo deve avere capacità di analisi del dato e sviluppo della reportistica aziendale. In ultimo deve garantire il corretto funzionamento delle interfacce tra i sistemi legacy esterni e DYNAMICS3654 attraverso tecnologie standard (Web/REST API, XML, SFTP, Json) mediante l'utilizzo dello stack Microsoft Azure.

Caratteristiche :

• professional di 30-40 anni
• residente in provincia di bergamo
• conosce l'inglese
• abbia una buona conoscenza ed esperienza in ambito AX/DYNAMICS365 lato amministrativo (gestione ambienti, rilasci, aggiornamenti, ecc)
• conosca sia lato amministrativo che sviluppatore i database (SQL Server, T-SQL e opzionalmente ORACLE)
• abbia dimestichezza con SQL Server Reporting Service e SQL Server Integration Service
• abbia dimestichezza con abbia una buona conoscenza ed esperienza in ambito POWERBI, DAX, MCX
• abbia una buona conoscenza ed esperienza con il Framework Microsoft .NET
• abbia una buona conoscenza ed esperienza con la gestione degli ambienti LCS D365
• conoscenza dei tool di sviluppo di Microsoft Azure (Logic App, Event Grid, Functions, ed opzionalmente altri)
• capacità di sviluppo di reporting aziendale

desiderata:

• certificazioni Microsoft sia lato sviluppatore che amministrativo
• conoscenza business analytics
• conoscenza Datawarehouse

reporting analyst - Bergamo

La figura dovrà fungere da supporto tecnologico per i 3 business analyst del progetto DYNAMICS365, garantendo la gestione, manutenzione ed evoluzione degli ambienti cloud su cui si poggia l'infrastruttura Microsoft. In secondo luogo deve avere capacità di analisi del dato e sviluppo della reportistica aziendale. In ultimo deve garantire il corretto funzionamento delle interfacce tra i sistemi legacy esterni e DYNAMICS3654 attraverso tecnologie standard (Web/REST API, XML, SFTP, Json) mediante l'utilizzo dello stack Microsoft Azure.

Caratteristiche :

• professional di 30-40 anni
• residente in provincia di bergamo
• conosce l'inglese
• abbia una buona conoscenza ed esperienza in ambito AX/DYNAMICS365 lato amministrativo (gestione ambienti, rilasci, aggiornamenti, ecc)
• conosca sia lato amministrativo che sviluppatore i database (SQL Server, T-SQL e opzionalmente ORACLE)
• abbia dimestichezza con SQL Server Reporting Service e SQL Server Integration Service
• abbia dimestichezza con abbia una buona conoscenza ed esperienza in ambito POWERBI, DAX, MCX
• abbia una buona conoscenza ed esperienza con il Framework Microsoft .NET
• abbia una buona conoscenza ed esperienza con la gestione degli ambienti LCS D365
• conoscenza dei tool di sviluppo di Microsoft Azure (Logic App, Event Grid, Functions, ed opzionalmente altri)
• capacità di sviluppo di reporting aziendale

desiderata:

• certificazioni Microsoft sia lato sviluppatore che amministrativo
• conoscenza business analytics
• conoscenza Datawarehouse

Developer - C#, ASP.net, HTML

Our client is growing rapidly and, as a result, they are looking to recruit several Developers to join their Software Engineering team.

As the successful candidate, you will be working as part of an agile team, building our client's industry-changing SaaS product. This role will involve working with our client's wider technology team, including Testing, Business Analysts and the Configuration team.

REQUIREMENTS

You will be experienced with C# ASP.Net skills and have a passion for software development and building great products.

Further skills & experience we are looking for include:

• Experience with other Microsoft technologies such as Linq, MVC, HTTP/CGI.
• Knowledge of web-based languages such as HTML, CSS, JavaScript, JQuery
• Experience with Object Orientated Programming principles.
• Experience with Web services/REST.
• Strong communication skills, both written and verbal.
• Ability to work with a variety of stakeholders and teams.
• Ability to work in a fast-paced, agile environment.

It would be a bonus if you have had exposure to front-end development/UI design and previous experience working with a SaaS product.

Other information

If this role is of interest to you, or you would like more information, please contact Laura Waddy or submit your application now.

Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief.

Triad Group Plc acts as an Employment Agency for this permanent position.

Developer - C#, ASP.net, HTML

Our client is growing rapidly and, as a result, they are looking to recruit several Developers to join their Software Engineering team.

As the successful candidate, you will be working as part of an agile team, building our client's industry-changing SaaS product. This role will involve working with our client's wider technology team, including Testing, Business Analysts and the Configuration team.

REQUIREMENTS

You will be experienced with C# ASP.Net skills and have a passion for software development and building great products.

Further skills & experience we are looking for include:

• Experience with other Microsoft technologies such as Linq, MVC, HTTP/CGI.
• Knowledge of web-based languages such as HTML, CSS, JavaScript, JQuery
• Experience with Object Orientated Programming principles.
• Experience with Web services/REST.
• Strong communication skills, both written and verbal.
• Ability to work with a variety of stakeholders and teams.
• Ability to work in a fast-paced, agile environment.

It would be a bonus if you have had exposure to front-end development/UI design and previous experience working with a SaaS product.

Other information

If this role is of interest to you, or you would like more information, please contact Laura Waddy or submit your application now.

Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief.

Triad Group Plc acts as an Employment Agency for this permanent position.

Software Development Engineer in Test (SDET) - Up to £75,000 - London

Role: Software Development Engineer in Test (SDET)
Industry: Telecommunications
Salary: Up to £75,000
Location: Central London

My client, a leading SaaS platform for the Telecommunication industry, are seeking a Senior Software Development Engineer in Test (SDET) to join the team.

They’re looking for SDETs with a deep understanding of designing and building automation frameworks from scratch, being open to considering applications from all languages (C#, Java, JavaScript, Python, Ruby, Rust, Kotlin and many more…!)

Role Responsibilities:

• Depth of experience working within an Agile environment
• You’ll be working closely with their CI pipeline, making improvements where necessary to increase the test coverage
• Identify new opportunities that will help them improve their processes within the Quality space
• Develop you own skills and learn new technologies!
• Automate all aspects of the engineering process

What are we Looking for?

• A deep understanding of a programming language
• Detailed experience and understanding of the CI/CD pipeline
• Automation knowledge of REST APIs, UI and backend systems
• Ideally, you’ll also have a degree in Computer Science, Maths or Physics

If you’re interested in finding out more, please send over your CV and contact Billy Senior.

Software Development Engineer in Test (SDET) - Up to £75,000 - London

Role: Software Development Engineer in Test (SDET)
Industry: Telecommunications
Salary: Up to £75,000
Location: Central London

My client, a leading SaaS platform for the Telecommunication industry, are seeking a Senior Software Development Engineer in Test (SDET) to join the team.

They’re looking for SDETs with a deep understanding of designing and building automation frameworks from scratch, being open to considering applications from all languages (C#, Java, JavaScript, Python, Ruby, Rust, Kotlin and many more…!)

Role Responsibilities:

• Depth of experience working within an Agile environment
• You’ll be working closely with their CI pipeline, making improvements where necessary to increase the test coverage
• Identify new opportunities that will help them improve their processes within the Quality space
• Develop you own skills and learn new technologies!
• Automate all aspects of the engineering process

What are we Looking for?

• A deep understanding of a programming language
• Detailed experience and understanding of the CI/CD pipeline
• Automation knowledge of REST APIs, UI and backend systems
• Ideally, you’ll also have a degree in Computer Science, Maths or Physics

If you’re interested in finding out more, please send over your CV and contact Billy Senior.