I am currently recruiting on behalf of my Taunton based client for an IT Systems Engineer. Please see further details on the role below.

Job Title:              IT Systems Engineer

Location:              Taunton, Somerset

Start:                    ASAP

Duration:              3 months initially (strong possibility of extension)

Rate:                    £21 - £24 per hour (umbrella)

Role:

• Server 2008 – 2016 Deployments/ Upgrade / Replacements
• Antivirus / Malware removal
• Wi-Fi installations
• Interactive Panel installations
• 3rd Line specialist support
• Support and installing IT infrastructure and devices
• Effective ICT fault resolution and problem solving skills to 3rd line support
• Happy to work independently

If you feel you have the desired skillset and would like to hear more please reply with your CV to this email. 

I am currently recruiting on behalf of my Taunton based client for an IT Systems Engineer. Please see further details on the role below.

Job Title:              IT Systems Engineer

Location:              Taunton, Somerset

Start:                    ASAP

Duration:              3 months initially (strong possibility of extension)

Rate:                    £21 - £24 per hour (umbrella)

Role:

• Server 2008 – 2016 Deployments/ Upgrade / Replacements
• Antivirus / Malware removal
• Wi-Fi installations
• Interactive Panel installations
• 3rd Line specialist support
• Support and installing IT infrastructure and devices
• Effective ICT fault resolution and problem solving skills to 3rd line support
• Happy to work independently

If you feel you have the desired skillset and would like to hear more please reply with your CV to this email. 

Customer Success Manager (Agile)

Our client is in urgent of a professional to work closely with clients to discover their business needs and challenges. You will translate findings into a strategic client plan highlighting best practices for use case definition, implementation, deployment and adoption Maintain high-level of engagements with clients and coach them through the implementation of their strategic plan by working cross-functionally with internal teams to coordinate the delivery of technical support and training

Take responsibility for driving your accounts’ adoption and utilisation of our client, as well as minimising churn by ensuring subscription renewal. You will also play a key part in shaping your accounts’ automation strategy, and work closely with sales, marketing, training, product, engineering to translate business needs into new solutions for clients (product features, training material, collaterals…)

Essential skills:

• Product/Business Analysis/Technical Account Management experience in a tech environment (B2B, SaaS)
• Experience working with Agile methodologies and software delivery practices
• Proven track record of working in client-facing roles within the technology sector

Not mandatory but ideal

• Experience working with professional services or financial firms on use cases in fraud detection, AML/KYC, credit decisioning, tax…
• Experience with the full automation lifecycle using technologies such as intelligent automation platforms
• Experience integrating with blue-chip systems within financial services (e.g. Actimize)
• Experience working with CRMs

Experience, qualifications and certificates

• Self-starter, who is proactive and keen to solve client problems ?
• Team player with excellent communication skills ?
• Flexibility, able to work independently and operate with uncertainty and change ?
• Willingness to learn basic technical skills (engineering on the software platform, API integration, JSON, XML) ?

Customer Success Manager (Agile)

Our client is in urgent of a professional to work closely with clients to discover their business needs and challenges. You will translate findings into a strategic client plan highlighting best practices for use case definition, implementation, deployment and adoption Maintain high-level of engagements with clients and coach them through the implementation of their strategic plan by working cross-functionally with internal teams to coordinate the delivery of technical support and training

Take responsibility for driving your accounts’ adoption and utilisation of our client, as well as minimising churn by ensuring subscription renewal. You will also play a key part in shaping your accounts’ automation strategy, and work closely with sales, marketing, training, product, engineering to translate business needs into new solutions for clients (product features, training material, collaterals…)

Essential skills:

• Product/Business Analysis/Technical Account Management experience in a tech environment (B2B, SaaS)
• Experience working with Agile methodologies and software delivery practices
• Proven track record of working in client-facing roles within the technology sector

Not mandatory but ideal

• Experience working with professional services or financial firms on use cases in fraud detection, AML/KYC, credit decisioning, tax…
• Experience with the full automation lifecycle using technologies such as intelligent automation platforms
• Experience integrating with blue-chip systems within financial services (e.g. Actimize)
• Experience working with CRMs

Experience, qualifications and certificates

• Self-starter, who is proactive and keen to solve client problems ?
• Team player with excellent communication skills ?
• Flexibility, able to work independently and operate with uncertainty and change ?
• Willingness to learn basic technical skills (engineering on the software platform, API integration, JSON, XML) ?

BUSINESS TRANSFORMATION MANAGER

The Digital Delivery Team delivers Norfolk and Suffolk Constabularies Digital strategy. The team is responsible for the end to end project/programme delivery including business change and technical implementation.

Applications are invited for the above post in the Digital Delivery Team at Norfolk Police Head Quarters.

It is essential that applicants meet the following criteria:

• Significant experience in project managing the full lifecycle of major organisational projects, with a track record of timely and successful implementation to budget.
• BTECH/HNC qualification or equivalent or significant period of experience in an information technology environment.
• Experience in technical project management, in either systems development, networks or infrastructure.
• Recognised professional qualification in project management such as Prince2 at practitioner level or equivalent (e.g. APM accredited).
• Demonstrate experience of effectively managing staff in a matrix management project environment and direct line management.
• Excellent oral and written communication skills (including business case, report writing and presentation skills) for effective communication to a wide range of stakeholders.
• Well developed influencing and negotiation skills with proven interpersonal skills to deal with conflicting positions and a resistance to proposals/change.
• Full driving licence with the ability to travel as required throughout Norfolk and Suffolk and to remote and sensitive locations as appropriate.
  

It is desirable that applicants meet the following criteria:

• Demonstrate knowledge of the issues facing Norfolk and Suffolk Constabularies at a local, regional and national level.
• Experience of managing change in both the public and private sectors.

Hours of work are 37 per week Monday to Friday. This post is offered on a temporary basis for 12 months.

Randstad Business Support is acting as an Employment Agency in relation to this vacancy.

BUSINESS TRANSFORMATION MANAGER

The Digital Delivery Team delivers Norfolk and Suffolk Constabularies Digital strategy. The team is responsible for the end to end project/programme delivery including business change and technical implementation.

Applications are invited for the above post in the Digital Delivery Team at Norfolk Police Head Quarters.

It is essential that applicants meet the following criteria:

• Significant experience in project managing the full lifecycle of major organisational projects, with a track record of timely and successful implementation to budget.
• BTECH/HNC qualification or equivalent or significant period of experience in an information technology environment.
• Experience in technical project management, in either systems development, networks or infrastructure.
• Recognised professional qualification in project management such as Prince2 at practitioner level or equivalent (e.g. APM accredited).
• Demonstrate experience of effectively managing staff in a matrix management project environment and direct line management.
• Excellent oral and written communication skills (including business case, report writing and presentation skills) for effective communication to a wide range of stakeholders.
• Well developed influencing and negotiation skills with proven interpersonal skills to deal with conflicting positions and a resistance to proposals/change.
• Full driving licence with the ability to travel as required throughout Norfolk and Suffolk and to remote and sensitive locations as appropriate.
  

It is desirable that applicants meet the following criteria:

• Demonstrate knowledge of the issues facing Norfolk and Suffolk Constabularies at a local, regional and national level.
• Experience of managing change in both the public and private sectors.

Hours of work are 37 per week Monday to Friday. This post is offered on a temporary basis for 12 months.

Randstad Business Support is acting as an Employment Agency in relation to this vacancy.