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IT Engineer - Support Environment Maintenance Engineer
  • Basingstoke, Hampshire
    • Permanent
  • 19 Feb 2020

Support Environment Maintenance Engineer - PERMANENT

Location: Basingstoke

Are you an IT Support Engineer who combines technical skills with an ability to maintain and support multiple environments and also build and deploy new environments by installing and configuring Operating Systems, Applications and Tools? Are you an 'all-rounder' with experience in supporting infrastructure, networks and applications?

Are you a team player who is willing to learn emerging technologies to produce credible solutions that will delight our customers? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to work with our solution architects and vendors to deliver high assurance services and solutions for our customers in the UK and overseas.

We are looking for an Environment Maintenance Engineer, working within our Defence Offerings team, to join our existing dynamic Solution Build & Test Practice. They will work closely with the Infrastructure Architects, Network Architects, Integration Engineers and Project Managers to build and support a variety of solutions that vary in size and complexity. Working alongside a team of dedicated professionals, you will be driven to find better, faster and more effective solutions. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability.

The role will be based in Basingstoke but will require some travel to support solutions demonstrations at customer locations.

A national security clearance is required for this role but candidates not holding this level of clearance will be considered.

Core Skills

  • Demonstrable experience in supporting and maintaining multiple environments.
  • Provide day-to-day support to the Architects and Project Managers to regarding the progress of the solution build.
  • Customer facing experience at various levels.
  • Willing to learn new technologies.
  • Orange Clearance.

Experience

  • Demonstrable experience configuring and deploying Windows servers & clients in both virtual and physical environments.
  • Knowledge of Linux Servers and Desktops on a variety of distributions.
  • Experience installing, configuring, and maintaining services such as Active Directory, VMWare ESX, Citrix and agent installs (e.g. McAfee Endpoint, Windows Updates and Network Monitoring tools etc.).
  • The application and configuration of lockdowns and clamps.
  • Demonstrable troubleshooting skills and approach to defect resolution.

The Company

A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.

Project People is acting as an Employment Agency in relation to this vacancy.

IT Engineer - Support Environment Maintenance Engineer
  • Basingstoke, Hampshire
    • Permanent
  • 19 Feb 2020

Support Environment Maintenance Engineer - PERMANENT

Location: Basingstoke

Are you an IT Support Engineer who combines technical skills with an ability to maintain and support multiple environments and also build and deploy new environments by installing and configuring Operating Systems, Applications and Tools? Are you an 'all-rounder' with experience in supporting infrastructure, networks and applications?

Are you a team player who is willing to learn emerging technologies to produce credible solutions that will delight our customers? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to work with our solution architects and vendors to deliver high assurance services and solutions for our customers in the UK and overseas.

We are looking for an Environment Maintenance Engineer, working within our Defence Offerings team, to join our existing dynamic Solution Build & Test Practice. They will work closely with the Infrastructure Architects, Network Architects, Integration Engineers and Project Managers to build and support a variety of solutions that vary in size and complexity. Working alongside a team of dedicated professionals, you will be driven to find better, faster and more effective solutions. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability.

The role will be based in Basingstoke but will require some travel to support solutions demonstrations at customer locations.

A national security clearance is required for this role but candidates not holding this level of clearance will be considered.

Core Skills

  • Demonstrable experience in supporting and maintaining multiple environments.
  • Provide day-to-day support to the Architects and Project Managers to regarding the progress of the solution build.
  • Customer facing experience at various levels.
  • Willing to learn new technologies.
  • Orange Clearance.

Experience

  • Demonstrable experience configuring and deploying Windows servers & clients in both virtual and physical environments.
  • Knowledge of Linux Servers and Desktops on a variety of distributions.
  • Experience installing, configuring, and maintaining services such as Active Directory, VMWare ESX, Citrix and agent installs (e.g. McAfee Endpoint, Windows Updates and Network Monitoring tools etc.).
  • The application and configuration of lockdowns and clamps.
  • Demonstrable troubleshooting skills and approach to defect resolution.

The Company

A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.

Project People is acting as an Employment Agency in relation to this vacancy.

2nd Line Support Engineer - Maidstone
  • Maidstone, Kent
  • £26,000 - £32,000/annum + benefits + training
    • Permanent
  • 18 Feb 2020

Senior IT Support Engineer - Maidstone

Keywords: IT Support, Technical Support, Projects, Helpdesk, 2nd Line, 3rd Line, Infrastructure, Cloud, Office 365, Exchange, Azure, SharePoint, Active Directory, Group Policy, LAN, WAN, WLAN, VLAN, Cisco, Citrix, VMware, Hyper-V, Firewalls, Backups, Storage

One of Kent's leading Managed Service Providers who specialise in IT Transformations and Cloud Engineering are looking for a Senior IT Support Engineer (ideally with projects experience) to work from their office near Maidstone. This role will also involve occasional travel to local client sites to provide on-site support as and when required.

The company are partnered with some of the biggest names in the industry and provide specialist support to a range of Retail, Finance, Tech and Public Sector organisations, with a primary focus on migrating infrastructure into the cloud and modernising IT Systems and Business processes.

On offer is a competitive starting salary, genuine opportunities for progression and training will be provided to attain specialist industry certifications.

Key skills:

** 3+ Years' IT Support (ideally with projects experience)

** Office 365 management and administration

** Network Support - TCP/IP, DNS, DHCP, LAN, WAN, VLAN

** Exchange, Active Directory & Group Policy

Beneficial:

** Microsoft Azure

** Storage & Backups

** Firewalls (Cisco, Juniper etc)

Please apply now for immediate consideration - for any further information please don't hesitate to get in touch.

Keywords: IT Support, Technical Support, Projects, Helpdesk, 2nd Line, 3rd Line, Infrastructure, Cloud, Office 365, Exchange, Azure, SharePoint, Active Directory, Group Policy, LAN, WAN, WLAN, VLAN, Cisco, Citrix, VMware, Hyper-V, Firewalls, Backups, Storage

Senior IT Support Engineer - Maidstone

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

2nd Line Support Engineer - Maidstone
  • Maidstone, Kent
  • £26,000 - £32,000/annum + benefits + training
    • Permanent
  • 18 Feb 2020

Senior IT Support Engineer - Maidstone

Keywords: IT Support, Technical Support, Projects, Helpdesk, 2nd Line, 3rd Line, Infrastructure, Cloud, Office 365, Exchange, Azure, SharePoint, Active Directory, Group Policy, LAN, WAN, WLAN, VLAN, Cisco, Citrix, VMware, Hyper-V, Firewalls, Backups, Storage

One of Kent's leading Managed Service Providers who specialise in IT Transformations and Cloud Engineering are looking for a Senior IT Support Engineer (ideally with projects experience) to work from their office near Maidstone. This role will also involve occasional travel to local client sites to provide on-site support as and when required.

The company are partnered with some of the biggest names in the industry and provide specialist support to a range of Retail, Finance, Tech and Public Sector organisations, with a primary focus on migrating infrastructure into the cloud and modernising IT Systems and Business processes.

On offer is a competitive starting salary, genuine opportunities for progression and training will be provided to attain specialist industry certifications.

Key skills:

** 3+ Years' IT Support (ideally with projects experience)

** Office 365 management and administration

** Network Support - TCP/IP, DNS, DHCP, LAN, WAN, VLAN

** Exchange, Active Directory & Group Policy

Beneficial:

** Microsoft Azure

** Storage & Backups

** Firewalls (Cisco, Juniper etc)

Please apply now for immediate consideration - for any further information please don't hesitate to get in touch.

Keywords: IT Support, Technical Support, Projects, Helpdesk, 2nd Line, 3rd Line, Infrastructure, Cloud, Office 365, Exchange, Azure, SharePoint, Active Directory, Group Policy, LAN, WAN, WLAN, VLAN, Cisco, Citrix, VMware, Hyper-V, Firewalls, Backups, Storage

Senior IT Support Engineer - Maidstone

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

IT System Engineer
  • London

Your role

Are you good at supporting / designing and implementing networks? Do you enjoy supporting networks? We’re looking for someone like that to:
- Take ownership of Incident management / problem management / change management as well as delivering a solution end to end: design, implementation, support documentation
- Create High Level Design Documents (HLD) ensuring the solution is risk adverse, appropriately sized, in line with internal standards and cost effective.
- Implement network changes in support of Migration Factory deliverable's
-Keep up to date with network technology
- Analyze networks, applications, traffic flows and write low level solutions in detail (LLD)
- Identify and manage business risks and issues; conducting impact assessments and identifying potential areas of conflict across work streams, business units and projects.

Your team

You’ll be working in the Migration Factory Network Services team in one of our global locations. The Migration Factory is a multi-disciplined, jointly funded change capability providing Infrastructure and Application remediation and migration services to the Group Technology organization

Your expertise

You have

- A natural ability to solve complex issues
- Creation and management of network service support documents and run books
- Incident and problem management - Issue analysis, troubleshooting and resolution, root cause analysis, logging and trending
- Experience in a role like this
- Designed and implemented networks based on modern technologies that include Juniper, Cisco, McAfee, ADVA, Aruba, Citrix, Infoblox
- strong analytical, problem-solving and synthesizing skills (you know how to create detailed designs and implement them)
- Banking and financial services experience
- The ability to liaise with carriers, vendors and internal departments

You are:
• Strong knowledge of Security technologies such as Juniper Firewall, Proxy, Load balancers is required
• Excellent knowledge of Cisco/Juniper router technology and services/protocols.
• A confident communicator who can explain technology to non-technical audiences
• Resolute and determined
• Able to work under pressure and meet tight deadlines.

Your colleagues

IT System Engineer
  • London

Your role

Are you good at supporting / designing and implementing networks? Do you enjoy supporting networks? We’re looking for someone like that to:
- Take ownership of Incident management / problem management / change management as well as delivering a solution end to end: design, implementation, support documentation
- Create High Level Design Documents (HLD) ensuring the solution is risk adverse, appropriately sized, in line with internal standards and cost effective.
- Implement network changes in support of Migration Factory deliverable's
-Keep up to date with network technology
- Analyze networks, applications, traffic flows and write low level solutions in detail (LLD)
- Identify and manage business risks and issues; conducting impact assessments and identifying potential areas of conflict across work streams, business units and projects.

Your team

You’ll be working in the Migration Factory Network Services team in one of our global locations. The Migration Factory is a multi-disciplined, jointly funded change capability providing Infrastructure and Application remediation and migration services to the Group Technology organization

Your expertise

You have

- A natural ability to solve complex issues
- Creation and management of network service support documents and run books
- Incident and problem management - Issue analysis, troubleshooting and resolution, root cause analysis, logging and trending
- Experience in a role like this
- Designed and implemented networks based on modern technologies that include Juniper, Cisco, McAfee, ADVA, Aruba, Citrix, Infoblox
- strong analytical, problem-solving and synthesizing skills (you know how to create detailed designs and implement them)
- Banking and financial services experience
- The ability to liaise with carriers, vendors and internal departments

You are:
• Strong knowledge of Security technologies such as Juniper Firewall, Proxy, Load balancers is required
• Excellent knowledge of Cisco/Juniper router technology and services/protocols.
• A confident communicator who can explain technology to non-technical audiences
• Resolute and determined
• Able to work under pressure and meet tight deadlines.

Your colleagues

2nd Line Support
  • Liverpool
  • £22000
    • Permanent
Your new company
You will be working for a prestigious public sector organisation in Liverpool City Centre.

Your new role
2nd Line Support -

What you'll need to succeed

Experience, Skills and Knowledge
  • Experience in providing 1st line support to end users
  • Incident Management experience – Managing incidents including business expectations and communication
  • Strong IT skills with a knowledge of computing trends with experience of all or some of the following technologies:
  • Excellent oral and written communication skills, being able to communicate well with all levels within the organisation.
  • Customer oriented approach with excellent customer care skills and ability to build good relationships with internal and external customers
  • Strong problem solving skills and a logical thinker
  • Proactive approach and the ability to grasp information and learn new skills quickly
  • Good organisational skills with the ability to prioritise a demanding workload
  • Takes ownership and uses initiative for solving customer problems through to resolution
  • Experience of creating ICT procedures and training documentation and training delivery
  • Knowledge of ICT security and auditing requirements. Also, demonstrate responsibility when dealing with confidential or sensitive data.
    • Windows Operating Systems 7 & 10
    • Microsoft Office 2010 – 2016
    • Active Directory
    • Microsoft Exchange administration
    • VOIP Telephone System
    • Networking (Basic troubleshooting)
    • Citrix administration
    • SharePoint
Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us. In return, we offer a modern workplace that is challenging, supportive and gives you room to grow your skills – along with a package of benefits that shows how much we value your contribution and care about your wellbeing.

What you'll get in return
A salary up to £22k and excellent benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

2nd Line Support
  • Liverpool
  • £22000
    • Permanent
Your new company
You will be working for a prestigious public sector organisation in Liverpool City Centre.

Your new role
2nd Line Support -

What you'll need to succeed

Experience, Skills and Knowledge
  • Experience in providing 1st line support to end users
  • Incident Management experience – Managing incidents including business expectations and communication
  • Strong IT skills with a knowledge of computing trends with experience of all or some of the following technologies:
  • Excellent oral and written communication skills, being able to communicate well with all levels within the organisation.
  • Customer oriented approach with excellent customer care skills and ability to build good relationships with internal and external customers
  • Strong problem solving skills and a logical thinker
  • Proactive approach and the ability to grasp information and learn new skills quickly
  • Good organisational skills with the ability to prioritise a demanding workload
  • Takes ownership and uses initiative for solving customer problems through to resolution
  • Experience of creating ICT procedures and training documentation and training delivery
  • Knowledge of ICT security and auditing requirements. Also, demonstrate responsibility when dealing with confidential or sensitive data.
    • Windows Operating Systems 7 & 10
    • Microsoft Office 2010 – 2016
    • Active Directory
    • Microsoft Exchange administration
    • VOIP Telephone System
    • Networking (Basic troubleshooting)
    • Citrix administration
    • SharePoint
Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us. In return, we offer a modern workplace that is challenging, supportive and gives you room to grow your skills – along with a package of benefits that shows how much we value your contribution and care about your wellbeing.

What you'll get in return
A salary up to £22k and excellent benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Service Desk Analyst
  • Birmingham
  • c£140 per day
    • Contract
Your new role
As a Service Desk Analyst, you will be responsible for working as part of a team responsible for 1st line support. You will be working within a fast paced environment whilst adhering to SLA and KPI's.

Required skills and experience;

Active Directory (user admin, setup of new accounts, password resets, group policies)
Citrix (basic support skills, shadowing users, clearing Citrix sessions)
Supporting Office 365 (desirable)
MS Office (supporting applications)
Windows 7 and 10 support
Printers (local and network printer installs and basic troubleshooting)
SAP user admin (desirable)
Supporting VPN users
LanDesk (preferred)

What you'll need to succeed
Previous commercial experience of working within a fast paced, service desk environment.

What you'll get in return
c£140 per day

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Service Desk Analyst
  • Birmingham
  • c£140 per day
    • Contract
Your new role
As a Service Desk Analyst, you will be responsible for working as part of a team responsible for 1st line support. You will be working within a fast paced environment whilst adhering to SLA and KPI's.

Required skills and experience;

Active Directory (user admin, setup of new accounts, password resets, group policies)
Citrix (basic support skills, shadowing users, clearing Citrix sessions)
Supporting Office 365 (desirable)
MS Office (supporting applications)
Windows 7 and 10 support
Printers (local and network printer installs and basic troubleshooting)
SAP user admin (desirable)
Supporting VPN users
LanDesk (preferred)

What you'll need to succeed
Previous commercial experience of working within a fast paced, service desk environment.

What you'll get in return
c£140 per day

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.