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Desktop Support Engineer - Chicago
  • Chicago, United States
    • Permanent

Desktop Support Engineer (Contract OR Permanent), Top Hedge Fund in Chicago

My client, a top hedge fund in Chicago, is hiring for Desktop Support Engineers to provide in-depth technical support on hardware, software, and connectivity for end-users across the office, working in a self-directed manner with a high level of “white-glove / VIP-level” customer service in a fast-paced, highly sensitive environment. The role is available on Contract or FTE (permanent hire).

This is an excellent opportunity for an up-and-coming Desktop Engineer to work in a fast-paced environment at a top hedge fund, alongside world-class teammates. The firm likes to hire talented people and then let them work in a semi-autonomous, “entrepreneurial,” fashion, so that they can take charge of solving issues, while growing and learning new skills with additional technology exposure that they can take with them whether they work with the firm long term or wherever they go in the future.

Candidates must have at least 3 years of relevant IT support experience including a mixture of Windows, PC hardware, mobile device management, wifi, VPN, ideally some Apple device support, Office, Outlook, Active Directory, DNS, DHCP, Exchange, TC/IP, VDI, Citrix, videoconferencing, and white-glove/VIP customer service skills.

Does this role sound like a fit for you or someone you know? If so, please get in touch. I can be reached at 646-381-2067 or Matt.Kerwin@HarringtonStarr.com.

Desktop Support Engineer - Chicago
  • Chicago, United States
    • Permanent

Desktop Support Engineer (Contract OR Permanent), Top Hedge Fund in Chicago

My client, a top hedge fund in Chicago, is hiring for Desktop Support Engineers to provide in-depth technical support on hardware, software, and connectivity for end-users across the office, working in a self-directed manner with a high level of “white-glove / VIP-level” customer service in a fast-paced, highly sensitive environment. The role is available on Contract or FTE (permanent hire).

This is an excellent opportunity for an up-and-coming Desktop Engineer to work in a fast-paced environment at a top hedge fund, alongside world-class teammates. The firm likes to hire talented people and then let them work in a semi-autonomous, “entrepreneurial,” fashion, so that they can take charge of solving issues, while growing and learning new skills with additional technology exposure that they can take with them whether they work with the firm long term or wherever they go in the future.

Candidates must have at least 3 years of relevant IT support experience including a mixture of Windows, PC hardware, mobile device management, wifi, VPN, ideally some Apple device support, Office, Outlook, Active Directory, DNS, DHCP, Exchange, TC/IP, VDI, Citrix, videoconferencing, and white-glove/VIP customer service skills.

Does this role sound like a fit for you or someone you know? If so, please get in touch. I can be reached at 646-381-2067 or Matt.Kerwin@HarringtonStarr.com.

IT Support Engineer / Command Centre Engineer
  • New York, United States
    • Permanent

IT Support Engineer / Command Centre Engineer – City of London – Degree, Windows, Linux, Cisco, TCP/IP, Networking - £50,000 - £70,000

A market-leading Hedge Fund based in the City of London is looking to hire a talented IT Support Engineer / Command Centre Engineer to support their internal users. You will be expected to provide the highest level of customer service for all end users, traders and senior management.

Day-to-day responsibilities will include: identifying, diagnosing, researching, tracking and resolving technical problems. Collaborating with other technical teams and business IT units as appropriate. Maintaining a senior level of knowledge and involvement in many of my client’s trading environment and project involvement.

To be considered for the IT Support Engineer / Command Centre Engineer role you will require the following skill-set:

  • Degree educated – Essential
  • Windows / Linux
  • Cisco CLI and TCP/IP
  • Citrix
  • Excellent Communication Skills

This is a fantastic opportunity to work for a forward-thinking Hedge Fund who are at the forefront of technology. If you are looking for a challenging yet rewarding new role then this might be the perfect opportunity for you. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 0203 587 7007 / harriet@harringtonstarr.com

IT Support Engineer / Command Centre Engineer – City of London – Degree, Windows, Linux, Cisco, TCP/IP, Networking - £50,000 - £70,000

IT Support Engineer / Command Centre Engineer
  • New York, United States
    • Permanent

IT Support Engineer / Command Centre Engineer – City of London – Degree, Windows, Linux, Cisco, TCP/IP, Networking - £50,000 - £70,000

A market-leading Hedge Fund based in the City of London is looking to hire a talented IT Support Engineer / Command Centre Engineer to support their internal users. You will be expected to provide the highest level of customer service for all end users, traders and senior management.

Day-to-day responsibilities will include: identifying, diagnosing, researching, tracking and resolving technical problems. Collaborating with other technical teams and business IT units as appropriate. Maintaining a senior level of knowledge and involvement in many of my client’s trading environment and project involvement.

To be considered for the IT Support Engineer / Command Centre Engineer role you will require the following skill-set:

  • Degree educated – Essential
  • Windows / Linux
  • Cisco CLI and TCP/IP
  • Citrix
  • Excellent Communication Skills

This is a fantastic opportunity to work for a forward-thinking Hedge Fund who are at the forefront of technology. If you are looking for a challenging yet rewarding new role then this might be the perfect opportunity for you. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 0203 587 7007 / harriet@harringtonstarr.com

IT Support Engineer / Command Centre Engineer – City of London – Degree, Windows, Linux, Cisco, TCP/IP, Networking - £50,000 - £70,000

Windows Infrastructure Engineer / Systems Engineer
  • London,, United Kingdom
    • Permanent
 

Windows Infrastructure Engineer / Systems Engineer - 12 Months' FTC – City of London – Windows, Linux, Server, Hyper-V, Powershell, Ansible - £70,000

A nationally recognised Hedge Fund based in the City of London is looking to hire a talented Windows Infrastructure Engineer / Systems Engineer (Windows, Linux, Server, Hyper-V, Powershell, Ansible) to join their already established Platform Engineering Team. In this role you will be responsible for the support and maintenance of my client’s windows, linux and automation services.

Daily responsibilities of the Windows Infrastructure Engineer / Systems Engineer (Windows, Linux, Server, Hyper-V, Powershell, Ansible) will include: executing defined BAU maintenance plans. Identifying process improvements that will deliver key business benefits and driving and co-ordinating changes to ensure minimal business impact.

To be considered for the Windows Infrastructure Engineer / Systems Engineer role you will require the following skill-set:

  • Windows Server
  • Linux
  • Hyper-V – Essential
  • Citrix
  • Exchange

This is a fantastic opportunity to work for a forward-thinking Hedge Fund who are at the forefront of technology. If you are looking for a challenging yet rewarding new role working for a firm that constantly invests in their employees then this might be the perfect opportunity for you. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on  0203 587 7007 / harriet@harringtonstarr.com

Windows Infrastructure Engineer / Systems Engineer - 12 Months' FTC – City of London – Windows, Linux, Server, Hyper-V, Powershell, Ansible - £70,000

Windows Infrastructure Engineer / Systems Engineer
  • London,, United Kingdom
    • Permanent
 

Windows Infrastructure Engineer / Systems Engineer - 12 Months' FTC – City of London – Windows, Linux, Server, Hyper-V, Powershell, Ansible - £70,000

A nationally recognised Hedge Fund based in the City of London is looking to hire a talented Windows Infrastructure Engineer / Systems Engineer (Windows, Linux, Server, Hyper-V, Powershell, Ansible) to join their already established Platform Engineering Team. In this role you will be responsible for the support and maintenance of my client’s windows, linux and automation services.

Daily responsibilities of the Windows Infrastructure Engineer / Systems Engineer (Windows, Linux, Server, Hyper-V, Powershell, Ansible) will include: executing defined BAU maintenance plans. Identifying process improvements that will deliver key business benefits and driving and co-ordinating changes to ensure minimal business impact.

To be considered for the Windows Infrastructure Engineer / Systems Engineer role you will require the following skill-set:

  • Windows Server
  • Linux
  • Hyper-V – Essential
  • Citrix
  • Exchange

This is a fantastic opportunity to work for a forward-thinking Hedge Fund who are at the forefront of technology. If you are looking for a challenging yet rewarding new role working for a firm that constantly invests in their employees then this might be the perfect opportunity for you. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on  0203 587 7007 / harriet@harringtonstarr.com

Windows Infrastructure Engineer / Systems Engineer - 12 Months' FTC – City of London – Windows, Linux, Server, Hyper-V, Powershell, Ansible - £70,000

EUC Analyst (End User Computing)
  • Newcastle (Tyne & Wear)
  • Circa. £30,000 (negotiable)
    • Permanent
A new and exciting opportunity has become available for an experienced EUC ANALYST to work for a well-known global organisation on a permanent basis in the heart of Newcastle.

As the EUC ANALYST, you will be working with in the Service Delivery Team. You will work mainly on the physical Desktop and the Applications Management. You will also assist with Mobile Application Management, and the Virtual Desktop estate. You will implement and support PC-based software, Mobile based software and administering Citrix environment.

You will have the following skills/experience:
  • Experience in multiple Citrix Technologies
  • Mobile iron
  • Previous experience with scripting technologies.
  • Strong knowledge of Active Directory, Group Policy and GP Preferences.
  • Technical experience in Windows 7/8/10 (32bit/64bit environments)
  • Experience in Desktop Application License Management and licensing.
  • Excellent communication and stakeholder management skills.
  • Experience in IT Asset Management and discovery tools is a plus.
  • Participate in software audits.
  • ITIL Foundation qualified.
  • MCSE certification is desirable

What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

EUC Analyst (End User Computing)
  • Newcastle (Tyne & Wear)
  • Circa. £30,000 (negotiable)
    • Permanent
A new and exciting opportunity has become available for an experienced EUC ANALYST to work for a well-known global organisation on a permanent basis in the heart of Newcastle.

As the EUC ANALYST, you will be working with in the Service Delivery Team. You will work mainly on the physical Desktop and the Applications Management. You will also assist with Mobile Application Management, and the Virtual Desktop estate. You will implement and support PC-based software, Mobile based software and administering Citrix environment.

You will have the following skills/experience:
  • Experience in multiple Citrix Technologies
  • Mobile iron
  • Previous experience with scripting technologies.
  • Strong knowledge of Active Directory, Group Policy and GP Preferences.
  • Technical experience in Windows 7/8/10 (32bit/64bit environments)
  • Experience in Desktop Application License Management and licensing.
  • Excellent communication and stakeholder management skills.
  • Experience in IT Asset Management and discovery tools is a plus.
  • Participate in software audits.
  • ITIL Foundation qualified.
  • MCSE certification is desirable

What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

2nd Line Support Analyst
  • City of London, London
  • £30,000 - £35,000/annum 25 days holiday, life assurance
    • Permanent

2nd Line Support Analyst - Central London

Recann are currently looking for an experienced 2nd Line Support Analyst to join an organisation specialising in the retail and hospitality industry.

The role will be based in Central London and you will be working alongside a highly established fashion retailer.

The role will heavily involve:

  • Using your troubleshooting skills, you will be taking ownership of desktop support issues, either at desk or using remote management tools to resolve desktop-related incidents and complete service requests.
  • Maintaining SLA's and managing queue volumes will require demonstrable experience and responsibility for the creation of support documentation and procedures is required.
  • The role is customer-facing, so excellent presentation and communication skills is a necessity.
  • A working systems & network knowledge is required, in order to complete regular checks and to carry out hands & eyes support across the onsite server estate on behalf of our remote 3rd Line support team.
  • Striving for continuous improvements, you will work to exceed our client's expectations.

Do you have experience in?

  • Installing, supporting and troubleshooting Microsoft Windows 7 and 10?
  • Supporting Microsoft Office based applications, Internet Explorer, Office 365, Outlook Web Applications and Mobile Communications?
  • Active Directory user administration?
  • Microsoft Exchange user administration?
  • Installing and troubleshooting applications?
  • Remote troubleshooting techniques?
  • Understanding of network communications, TCP/IP, DNS & DHCP?
  • Diagnosing, troubleshooting and resolving PC hardware issues?
  • Diagnosing and resolving VPN issues?
  • Citrix Support?
  • PowerShell and Scripting?

If the answer is YES then this role will be for you!

Salary & Benefits

  • £30,000-£35,000 (depending on experience)
  • 25 days holiday (plus statuary)
  • Company pension scheme
  • Life assurance scheme
  • Childcare vouchers
  • Dental and Healthcare scheme

Working hours: 9am - 5:30pm Monday to Friday

If you would like to progress an application then please click apply without hesitation.

For further information about the opportunity then you can contact Recann on

(phone number removed)

If this position is not quite suitable then please visit the Recann's website to view all the roles we currently have on offer.

Or why not give us a call to discuss your next career move?

2nd Line Support Analyst
  • City of London, London
  • £30,000 - £35,000/annum 25 days holiday, life assurance
    • Permanent

2nd Line Support Analyst - Central London

Recann are currently looking for an experienced 2nd Line Support Analyst to join an organisation specialising in the retail and hospitality industry.

The role will be based in Central London and you will be working alongside a highly established fashion retailer.

The role will heavily involve:

  • Using your troubleshooting skills, you will be taking ownership of desktop support issues, either at desk or using remote management tools to resolve desktop-related incidents and complete service requests.
  • Maintaining SLA's and managing queue volumes will require demonstrable experience and responsibility for the creation of support documentation and procedures is required.
  • The role is customer-facing, so excellent presentation and communication skills is a necessity.
  • A working systems & network knowledge is required, in order to complete regular checks and to carry out hands & eyes support across the onsite server estate on behalf of our remote 3rd Line support team.
  • Striving for continuous improvements, you will work to exceed our client's expectations.

Do you have experience in?

  • Installing, supporting and troubleshooting Microsoft Windows 7 and 10?
  • Supporting Microsoft Office based applications, Internet Explorer, Office 365, Outlook Web Applications and Mobile Communications?
  • Active Directory user administration?
  • Microsoft Exchange user administration?
  • Installing and troubleshooting applications?
  • Remote troubleshooting techniques?
  • Understanding of network communications, TCP/IP, DNS & DHCP?
  • Diagnosing, troubleshooting and resolving PC hardware issues?
  • Diagnosing and resolving VPN issues?
  • Citrix Support?
  • PowerShell and Scripting?

If the answer is YES then this role will be for you!

Salary & Benefits

  • £30,000-£35,000 (depending on experience)
  • 25 days holiday (plus statuary)
  • Company pension scheme
  • Life assurance scheme
  • Childcare vouchers
  • Dental and Healthcare scheme

Working hours: 9am - 5:30pm Monday to Friday

If you would like to progress an application then please click apply without hesitation.

For further information about the opportunity then you can contact Recann on

(phone number removed)

If this position is not quite suitable then please visit the Recann's website to view all the roles we currently have on offer.

Or why not give us a call to discuss your next career move?