A 2nd Line IT Engineer is required by a renewable energy company based in the Moorgate area of London. They are looking for someone eager to develop and progress within a company and develop a career.
Key responsibilities include:
- Primary point of contact for logging incidents from end users via email, telephone and face to face.
- Maintaining Office 365 accounts
- MDM (Intune)
- Using Microsoft's SCCM to image laptops and desktops.
- Diagnosing and resolving hardware and software faults.
- Configuring hardware, software, networks & printers.
- Using Mimecast email security.
- Scheduled upgrades and security patching.
- Maintaining support tickets
Essential criteria:
- Microsoft qualifications
- Knowledge of Office 365 cloud and associated applications such as: Outlook, Sharepoint, Teams, One Drive
- MDM
- Windows Server 2016 & 2019
- Hyper-V Technology
- Networking concepts - LAN / WAN / TCP IP
- Active Directory
- Full, clean driving license as some travel may be required.
- Windows 10
Desirable criteria:
- ITIL Foundation Certified
- Knowledge of Video conferencing technologies
- Cisco Meraki Switches
- Microsoft SQL Server
- Veeam Backup
Sound like you? Apply now!