Software Support Analyst

We are seeking an Software Support Analyst to join a multi-award-winning software provider based in Bourne End, Buckinghamshire! You will join a close-knit team of likeminded individuals with the chance to work on some exciting projects and really drive the business forward!

As the Software Support Analyst, you should boast experience supporting a wide range of Web-based applications. You will have experience supporting applications on AWS or Azure, and ideally have some exposure to different programming languages such as Java and .NET!

Key skills required for the Software Support Analyst:

• Extensive experience in applications support of a large and diverse portfolio of applications
• SQL Server experience
• System Interface tools and API support experience would be ideal
• Experience supporting applications on AWS or Azure
• Experience managing the full application lifecycle
• Excellent communication and interpersonal skills

This is a brilliant opportunity for a Software Support Analyst to join a hugely successful company, working on various applications. You will be passionate about technology and really want to build upon your current skills.

Software Support Analyst - AWS, Azure, Cloud, SAP, Java, SQL, XML, .NET, Technical Analyst, Salesforce, SMC, Security Systems

Salary: £25,000 - £30,000 (depending on experience) + benefits
Location: Bourne End, Buckinghamshire

Apply now for immediate consideration regarding this excellent opportunity.
Understanding Recruitment is acting as an employment agency for this vacancy.

Software Support Analyst

We are seeking an Software Support Analyst to join a multi-award-winning software provider based in Bourne End, Buckinghamshire! You will join a close-knit team of likeminded individuals with the chance to work on some exciting projects and really drive the business forward!

As the Software Support Analyst, you should boast experience supporting a wide range of Web-based applications. You will have experience supporting applications on AWS or Azure, and ideally have some exposure to different programming languages such as Java and .NET!

Key skills required for the Software Support Analyst:

• Extensive experience in applications support of a large and diverse portfolio of applications
• SQL Server experience
• System Interface tools and API support experience would be ideal
• Experience supporting applications on AWS or Azure
• Experience managing the full application lifecycle
• Excellent communication and interpersonal skills

This is a brilliant opportunity for a Software Support Analyst to join a hugely successful company, working on various applications. You will be passionate about technology and really want to build upon your current skills.

Software Support Analyst - AWS, Azure, Cloud, SAP, Java, SQL, XML, .NET, Technical Analyst, Salesforce, SMC, Security Systems

Salary: £25,000 - £30,000 (depending on experience) + benefits
Location: Bourne End, Buckinghamshire

Apply now for immediate consideration regarding this excellent opportunity.
Understanding Recruitment is acting as an employment agency for this vacancy.

.NET Developer, Graduate / Junior - Caterham

(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, .NET Core, Web API 2, SQL Server 2016, Agile, Graduate / Junior .NET Developer, Urgent)

Our client is on a quest to transform how people discover, view and share content by combining the beauty and ease of print with the power of social media. Their key management team comprises of former top performers from Google, Apple, MSFT, NetFlix, Yahoo, Facebook, BBC Worldwide and Sony. Having raised over £300 million from well respected investors they have recently opened new offices in the UK and are on the lookout for the very best Graduate / Junior .NET Developer.

These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET MVC, C#) which might have been acquired as part of your degree course or through a placement year in industry. Our client can provide you with industry recognized training in: .NET 4.5, .NET Core, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Node.JS and Ruby.

Our client has a flat organization, which means that they believe great ideas can come from anywhere and anyone. From the beginning they've been uncompromising in creating a culture that inspires great work and values the health and balanced lives of their staff.

If you're as excited as they are about building the first social magazine and transforming the social media experience, then apply without delay!

Location: Caterham, Surrey

Salary: £25 - £35k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(Graduate / Junior .NET Developer, ASP.NET MVC, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, .NET Core, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Node.JS and Ruby, Analyst Programmer, Engineer, Architect, Consultant, Graduate / Junior .NET Developer)

.NET Developer, Graduate / Junior - Caterham

(Tech stack: Graduate / Junior .NET Developer, ASP.NET MVC, .NET Core, Web API 2, SQL Server 2016, Agile, Graduate / Junior .NET Developer, Urgent)

Our client is on a quest to transform how people discover, view and share content by combining the beauty and ease of print with the power of social media. Their key management team comprises of former top performers from Google, Apple, MSFT, NetFlix, Yahoo, Facebook, BBC Worldwide and Sony. Having raised over £300 million from well respected investors they have recently opened new offices in the UK and are on the lookout for the very best Graduate / Junior .NET Developer.

These roles would be suitable Graduate / Junior .NET Developer who have recently graduated from university and have a basic understanding of the .NET framework (ASP.NET MVC, C#) which might have been acquired as part of your degree course or through a placement year in industry. Our client can provide you with industry recognized training in: .NET 4.5, .NET Core, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Node.JS and Ruby.

Our client has a flat organization, which means that they believe great ideas can come from anywhere and anyone. From the beginning they've been uncompromising in creating a culture that inspires great work and values the health and balanced lives of their staff.

If you're as excited as they are about building the first social magazine and transforming the social media experience, then apply without delay!

Location: Caterham, Surrey

Salary: £25 - £35k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(Graduate / Junior .NET Developer, ASP.NET MVC, C#, C#.NET, dot NET, Web Application Development, .NET 4.5, .NET Core, RESTful, Web API 2, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Node.JS and Ruby, Analyst Programmer, Engineer, Architect, Consultant, Graduate / Junior .NET Developer)

Level 2 Service Desk Engineer

An exciting opportunity has opened for an experienced 2nd line support engineer to join a dynamic and fast paced organisation. The successful candidate will be responsible for providing remote support to several customers, they will have excellent communication skills and be skilled in problem diagnoses and will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.

Role

Job title: Level 2 Service Desk Engineer

Location: Surrey

Hours of work: 37.5 Hours per week Monday to Friday (09.00 - 17.30)

Reporting to: Service Desk Team Leader

Main responsibilities:

• Escalation point for Level 1 engineers
• Aid in the resolution of Major incidents
• Assure regular and timely response based on customer SLAs to email and telephone assistance requests
• Build partnerships with users by regularly demonstrating expertise and professionalism, work with internal and external resources to resolve issues quickly
• Develop and document procedures/technical resolution as part of building a training library, highlighting training requirements for the team
• Monitor, update, escalate and close tickets assigned to personal queue
• Provide detailed technical troubleshooting notes
• Process overflow calls during periods of high demand

Requirements:

Essential:

• At least two years' experience in a similar role
• Ability to listen to a user explain a problem, determine the probable cause and logically take the user through a step-by-step problem determination procedure either in person, over the telephone or IM chat
• Experience working with ticketing systems such as ServiceNow
• Knowledge and understanding of working to defined SLAs and KPIs
• Demonstrable experience with the following technologies.
  • Microsoft Windows Desktop/Server Operating Systems, Microsoft Office Suite 2013/2016, Exchange, Skype for Business, Microsoft Teams, Active Directory, Office 365, SharePoint VMWare vSphere, Microsoft Hyper-V, Citrix, SQL Server, SolarWinds, Microsoft SCCM, Intune, Azure

• Understanding of TCP/IP networking
• Understanding of ITIL workflows and practices covering Incident, Problem, Change and Request Management
• A punctual and thorough work ethic, with astute attention to detail
• Confidence to pursue necessary investigations and apply theories to ensure integrity of data and systems
• Planning and self-organisation ability, demonstrating the ability to prioritise and meet required deadlines

• Excellent verbal and written communication skills with ability to communicate at all levels
• A conscientious team player with high level of self-motivation that knows when to seek guidance and escalate

• Flexible with the ability to change priorities quickly and the capacity to handle multiple tasks in a fast-paced, changing environment, assisting outside working hours on occasion

• Self-starter, able to work independently but also a strong, dependable team player
• Prepared to 'go the extra mile' in delivering service on time and to the highest standards
• Strong emphasis on delivering an excellent customer experience, while working under pressure with urgency, with an ability to communicate professionally to all levels of the business.
• Excellent interpersonal and client-facing skills
• Proven ability to thrive in a busy working environment
• Deadline orientated with the ability to multitask and problem solve
• High levels of accuracy, good numerical ability and reporting skills
• Analytical, a keen eye for detail and intuitive nature, demonstrating the ability to problem solve

Desirable:

• Microsoft certifications
• Qualification in ITIL
• Understanding of ISO 27001 principles

Security Screening

It is a requirement of employment that employees pass a security screening to Baseline Personnel Security Standard.

Level 2 Service Desk Engineer

An exciting opportunity has opened for an experienced 2nd line support engineer to join a dynamic and fast paced organisation. The successful candidate will be responsible for providing remote support to several customers, they will have excellent communication skills and be skilled in problem diagnoses and will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.

Role

Job title: Level 2 Service Desk Engineer

Location: Surrey

Hours of work: 37.5 Hours per week Monday to Friday (09.00 - 17.30)

Reporting to: Service Desk Team Leader

Main responsibilities:

• Escalation point for Level 1 engineers
• Aid in the resolution of Major incidents
• Assure regular and timely response based on customer SLAs to email and telephone assistance requests
• Build partnerships with users by regularly demonstrating expertise and professionalism, work with internal and external resources to resolve issues quickly
• Develop and document procedures/technical resolution as part of building a training library, highlighting training requirements for the team
• Monitor, update, escalate and close tickets assigned to personal queue
• Provide detailed technical troubleshooting notes
• Process overflow calls during periods of high demand

Requirements:

Essential:

• At least two years' experience in a similar role
• Ability to listen to a user explain a problem, determine the probable cause and logically take the user through a step-by-step problem determination procedure either in person, over the telephone or IM chat
• Experience working with ticketing systems such as ServiceNow
• Knowledge and understanding of working to defined SLAs and KPIs
• Demonstrable experience with the following technologies.
  • Microsoft Windows Desktop/Server Operating Systems, Microsoft Office Suite 2013/2016, Exchange, Skype for Business, Microsoft Teams, Active Directory, Office 365, SharePoint VMWare vSphere, Microsoft Hyper-V, Citrix, SQL Server, SolarWinds, Microsoft SCCM, Intune, Azure

• Understanding of TCP/IP networking
• Understanding of ITIL workflows and practices covering Incident, Problem, Change and Request Management
• A punctual and thorough work ethic, with astute attention to detail
• Confidence to pursue necessary investigations and apply theories to ensure integrity of data and systems
• Planning and self-organisation ability, demonstrating the ability to prioritise and meet required deadlines

• Excellent verbal and written communication skills with ability to communicate at all levels
• A conscientious team player with high level of self-motivation that knows when to seek guidance and escalate

• Flexible with the ability to change priorities quickly and the capacity to handle multiple tasks in a fast-paced, changing environment, assisting outside working hours on occasion

• Self-starter, able to work independently but also a strong, dependable team player
• Prepared to 'go the extra mile' in delivering service on time and to the highest standards
• Strong emphasis on delivering an excellent customer experience, while working under pressure with urgency, with an ability to communicate professionally to all levels of the business.
• Excellent interpersonal and client-facing skills
• Proven ability to thrive in a busy working environment
• Deadline orientated with the ability to multitask and problem solve
• High levels of accuracy, good numerical ability and reporting skills
• Analytical, a keen eye for detail and intuitive nature, demonstrating the ability to problem solve

Desirable:

• Microsoft certifications
• Qualification in ITIL
• Understanding of ISO 27001 principles

Security Screening

It is a requirement of employment that employees pass a security screening to Baseline Personnel Security Standard.

.NET Developer - Global Fitness Movement - Derby

(Tech stack: .NET Developer, ASP.NET MVC, C#, .NET Core, Angular 6, Web API 2, Microservices, .NET Developer, Urgent)

Born in 2012 in California, our client began development on an app and website that made finding and booking classes effortless for fitness goers across the state. The company is now changing how people live their lives, bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe. They believe that being active is the key to living a happy and healthy life. Our client is now active in over 15 countries and continues rapid growth on a yearly basis.

It takes a team to make things happen and this team includes some of the most talented .NET Developer in the industry. They don't just have the best developers - but also the best karaoke stars, community activists and amateur chefs. Together, they are making the world an active place, which makes every day pretty damn gratifying.

They are looking for .NET Developer with excellent knowledge of object orientated development principles and technologies such as: .NET, ASP.NET MVC, C# and SQL Server. You'll receive expert training on the latest technologies including: .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery and Node.JS.

All positions come with the following benefits:

• Annual bonus.
• Free medical, dental and vision coverage.
• Flexible work hours.
• £5,000 training allowance.
• Healthy (and unhealthy) snacks.
• Charitable giving programs.
• Casual dress - fitness wear encouraged!
• Team classes, events and happy hours.

There is no 'I' in team. By working with talented individuals and developing upon innovative ideas, the team continues to succeed and grow. They are a global movement with big plans for the future. It's an incredible opportunity so if you're interested, act and apply today!

Location: Derby

Salary: £28 - £50k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(.NET Developer, ASP.NET MVC, C# C#.NET, dot NET, Web Application Development, .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery, Node.JS., Analyst Programmer, Engineer, Architect, Consultant, .NET Developer)

.NET Developer - Global Fitness Movement - Derby

(Tech stack: .NET Developer, ASP.NET MVC, C#, .NET Core, Angular 6, Web API 2, Microservices, .NET Developer, Urgent)

Born in 2012 in California, our client began development on an app and website that made finding and booking classes effortless for fitness goers across the state. The company is now changing how people live their lives, bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe. They believe that being active is the key to living a happy and healthy life. Our client is now active in over 15 countries and continues rapid growth on a yearly basis.

It takes a team to make things happen and this team includes some of the most talented .NET Developer in the industry. They don't just have the best developers - but also the best karaoke stars, community activists and amateur chefs. Together, they are making the world an active place, which makes every day pretty damn gratifying.

They are looking for .NET Developer with excellent knowledge of object orientated development principles and technologies such as: .NET, ASP.NET MVC, C# and SQL Server. You'll receive expert training on the latest technologies including: .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery and Node.JS.

All positions come with the following benefits:

• Annual bonus.
• Free medical, dental and vision coverage.
• Flexible work hours.
• £5,000 training allowance.
• Healthy (and unhealthy) snacks.
• Charitable giving programs.
• Casual dress - fitness wear encouraged!
• Team classes, events and happy hours.

There is no 'I' in team. By working with talented individuals and developing upon innovative ideas, the team continues to succeed and grow. They are a global movement with big plans for the future. It's an incredible opportunity so if you're interested, act and apply today!

Location: Derby

Salary: £28 - £50k + Bonus + Car + Benefits

To apply for this position please send your CV to Henry Morgan at Dawson & Walsh.

(.NET Developer, ASP.NET MVC, C# C#.NET, dot NET, Web Application Development, .NET Core, Angular 6, Web API 2, Microservices, Azure, TDD, BDD, NoSQL, JQuery, Node.JS., Analyst Programmer, Engineer, Architect, Consultant, .NET Developer)

BI Developer / Business Analyst - £35,000 - £40,000 - Preston

I am currently working with a leading industry company who have a varied role that they are looking to fill urgently. The role is a blend of Business Intelligence development and Business Analysis.

Ideally you will have experience of the following;

• At least 2 years' commercial experience
• SQL Server
• Power BI
• Business Analysis experience

If you have strong experience with SQL and would be interested in a hybrid role, then please apply with your most up to date CV or get in touch on .

Role: BI Developer / Business Analyst

Location: Preston

Salary: £35,000 - £40,000 dependent on experience

***URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFER***

Key words: BI Developer, Power BI Developer, Business Intelligence Developer, SQL, SQL Server, SQL Developer, BA, Business Analyst, Business Analysis, Power BI.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

BI Developer / Business Analyst - £35,000 - £40,000 - Preston

I am currently working with a leading industry company who have a varied role that they are looking to fill urgently. The role is a blend of Business Intelligence development and Business Analysis.

Ideally you will have experience of the following;

• At least 2 years' commercial experience
• SQL Server
• Power BI
• Business Analysis experience

If you have strong experience with SQL and would be interested in a hybrid role, then please apply with your most up to date CV or get in touch on .

Role: BI Developer / Business Analyst

Location: Preston

Salary: £35,000 - £40,000 dependent on experience

***URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFER***

Key words: BI Developer, Power BI Developer, Business Intelligence Developer, SQL, SQL Server, SQL Developer, BA, Business Analyst, Business Analysis, Power BI.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.