A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.

About You

• adaptable and open minded to deal with changing business needs.
• open to pursuing professional qualifications, certifications and training.
• inquisitive, logical, and technically minded to create innovative solutions to complex problems.
• an analytical thinker capable of decision making when under pressure.
• curious to challenge the status quo and push the boundaries of technology.
• able to work across a wide range of tasks at one time and work to deadlines.
• possess a proven record of being able to communicate effectively with stakeholders, and understanding their expectations
• can communicate technical topics effectively to colleagues who are still learning
• understanding of business and technical requirements; develop, document and implement solution design

Your Responsibilities

You’ll bring your extensive industry experience to lead a team of junior problem solvers. You will be designing strategies and working through to execution, whilst solving complex business issues. Specific responsibilities include:

• Coding, testing, debugging and deploying scripting solutions
• Understanding business and technical requirements; develop, document and implement solution design
• Forging and building new relationships throughout Operate to ensure the visibility of the Technology team’s production capability
• Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements
• Contribute to the development of your own and team’s technical acumen
• Assisting in upskilling your team and ensuring successful delivery
• Liaising with operational/executive level grades
• Transforming, analysing and producing reports and dashboards to a range of stakeholders including Operate, wider PwC and our clients
• Forging and building new relationships throughout Operate to ensure the visibility of the Technology team’s production capability
• Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements
• Ensure that deliverables meet or exceed functional, technical and performance requirements
• Contribute to the development of your own and team’s technical acumen

Essential Requirements

• Educated to degree level in any subject or relevant industry experience, preferably in an IT-related discipline;
• 3-4 years relevant industry experience for those applying at Senior Associate level, and 5 years for manager level, preferably in an IT-related discipline
• Strong analytical skills with experience in problem solving and being able to implement and deliver solutions
• Willingness to expand technical knowledge in a broad range of client facing projects
• Proven ability to be a team player, while retaining the ability to work independently with little supervision
• Proven capability to communicate verbally and in writing with stakeholders at a variety of levels
• Experience in data handling, manipulation and reporting
• Proficient in Microsoft Excel / Google Sheets
• Knowledge of best practice in data visualisation and presentation
• Python/R, SQL, Google App Script/JavaScript and visual basic
• Knowledge of Data Analytical tools (Alteryx Designer and Alteryx Server)
• Experience with data visualisation tools such as PowerBI, Tableau, Qlikview, Microstrategy, Google Data Studio or comparable
• Experience with SQL
• Strong analytical skills with experience in problem solving and being able to implement and deliver solutions
• Willingness to expand technical knowledge in a broad range of client facing projects
• Proven ability to be a team player, while retaining the ability to work independently with little supervision
• Proven capability to communicate verbally and in writing with stakeholders at a variety of levels
• Experience in data handling, manipulation and reporting
• Advanced levels in Microsoft Excel / Google Sheets

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

To apply, please visit our website via the button below.

A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.

About You

• adaptable and open minded to deal with changing business needs.
• open to pursuing professional qualifications, certifications and training.
• inquisitive, logical, and technically minded to create innovative solutions to complex problems.
• an analytical thinker capable of decision making when under pressure.
• curious to challenge the status quo and push the boundaries of technology.
• able to work across a wide range of tasks at one time and work to deadlines.
• possess a proven record of being able to communicate effectively with stakeholders, and understanding their expectations
• can communicate technical topics effectively to colleagues who are still learning
• understanding of business and technical requirements; develop, document and implement solution design

Your Responsibilities

You’ll bring your extensive industry experience to lead a team of junior problem solvers. You will be designing strategies and working through to execution, whilst solving complex business issues. Specific responsibilities include:

• Coding, testing, debugging and deploying scripting solutions
• Understanding business and technical requirements; develop, document and implement solution design
• Forging and building new relationships throughout Operate to ensure the visibility of the Technology team’s production capability
• Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements
• Contribute to the development of your own and team’s technical acumen
• Assisting in upskilling your team and ensuring successful delivery
• Liaising with operational/executive level grades
• Transforming, analysing and producing reports and dashboards to a range of stakeholders including Operate, wider PwC and our clients
• Forging and building new relationships throughout Operate to ensure the visibility of the Technology team’s production capability
• Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements
• Ensure that deliverables meet or exceed functional, technical and performance requirements
• Contribute to the development of your own and team’s technical acumen

Essential Requirements

• Educated to degree level in any subject or relevant industry experience, preferably in an IT-related discipline;
• 3-4 years relevant industry experience for those applying at Senior Associate level, and 5 years for manager level, preferably in an IT-related discipline
• Strong analytical skills with experience in problem solving and being able to implement and deliver solutions
• Willingness to expand technical knowledge in a broad range of client facing projects
• Proven ability to be a team player, while retaining the ability to work independently with little supervision
• Proven capability to communicate verbally and in writing with stakeholders at a variety of levels
• Experience in data handling, manipulation and reporting
• Proficient in Microsoft Excel / Google Sheets
• Knowledge of best practice in data visualisation and presentation
• Python/R, SQL, Google App Script/JavaScript and visual basic
• Knowledge of Data Analytical tools (Alteryx Designer and Alteryx Server)
• Experience with data visualisation tools such as PowerBI, Tableau, Qlikview, Microstrategy, Google Data Studio or comparable
• Experience with SQL
• Strong analytical skills with experience in problem solving and being able to implement and deliver solutions
• Willingness to expand technical knowledge in a broad range of client facing projects
• Proven ability to be a team player, while retaining the ability to work independently with little supervision
• Proven capability to communicate verbally and in writing with stakeholders at a variety of levels
• Experience in data handling, manipulation and reporting
• Advanced levels in Microsoft Excel / Google Sheets

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

To apply, please visit our website via the button below.

About PwC Operate

PwC’s Operate delivers operational and managed services solutions to clients across a range of situations often associated with their regulatory, risk and/or compliance agendas. We bring together regulatory insight, highly skilled operational resource and an unrivalled technology offering to provide a high quality and cost effective solution to operational delivery challenges.

Our capabilities stretch across a number of business pillars including Financial Crime, Compliance Testing and Customer Management. We have approximately 1,200 people located in our purpose built, secure delivery centre in Belfast; across our regional offices in London, Manchester and Edinburgh; and on a range of client sites.

The Role

A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.

PwC’s Operate are seeking an experienced Automation/Robotic Process Automation (RPA) developer on a permanent basis to assist the delivery of robotic and intelligent automation solutions across the business. As a Senior Automation Developer you will play a key role in defining and scaling the organisation’s RPA strategy as part of the operational delivery arm of the firm based in Belfast. As such, travel requirements are expected to be minimal.

A career within Operate Technology at PwC provides the opportunity to gain industry recognised technical accreditations in software development and automation while working in a technology-led environment.

You will join a structured training programme and will become an expert in various cutting-edge technologies utilised at PwC. The role offers the opportunity to develop quickly, to see the results of your work and to collaborate with clients throughout projects. As your career progresses, you will be given a degree of flexibility to work on projects that suit your particular interests and skills.

Responsibilities

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive industry experience, to help our teams and clients solve complex business problems from strategy to execution. Specific responsibilities include:

• Process assessment and automation
• Understanding business and technical requirements; develop, document, and implement solution designs
• Robotics development including solution architecture
• Coding, testing, debugging, and deployment
• Work with other developers, architects, engineers, database administrators, business analysts, QA and delivery leads in project delivery and solving technical issues
• Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements
• Ensure that deliverables meet or exceed functional, technical, and performance requirements
• Contribute to the development of your own and team's technical acumen

Essential:

• A depth of demonstrable experience in an industry-recognised RPA tool such as UiPath, Blue Prism, Automation Anywhere etc. OR significant software engineering experience with a desire to transition into RPA.
• Educated to degree level in an IT-related discipline.
• Coding/programming experience in any of the following .NET 3.5 and higher (C#, ASP.NET, VB.NET), VBA, HTML, JavaScript, Java, Python, PHP, Google AppsScript etc.
• Experience of agile software development methodologies (Scrum, Kanban etc.)
• Strong analytical skills with experience in problem solving and a proven record of implementing and delivering solutions
• Willingness to expand technical knowledge in a broad range of client-facing projects
• Ability to manage deadlines within multiple projects
• Proven ability to be a team player, while retaining the ability to work independently with little supervision.

Desirable:

• UiPath and Blue Prism certifications
• Experience of Azure, AWS, GCP
• DevOps experience (CI/CD etc.)
• Scrum Master experience
• Experience of Machine learning and Artificial Intelligence (AI), especially Natural Language Process (NLP)

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

About PwC Operate

PwC’s Operate delivers operational and managed services solutions to clients across a range of situations often associated with their regulatory, risk and/or compliance agendas. We bring together regulatory insight, highly skilled operational resource and an unrivalled technology offering to provide a high quality and cost effective solution to operational delivery challenges.

Our capabilities stretch across a number of business pillars including Financial Crime, Compliance Testing and Customer Management. We have approximately 1,200 people located in our purpose built, secure delivery centre in Belfast; across our regional offices in London, Manchester and Edinburgh; and on a range of client sites.

The Role

A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.

PwC’s Operate are seeking an experienced Automation/Robotic Process Automation (RPA) developer on a permanent basis to assist the delivery of robotic and intelligent automation solutions across the business. As a Senior Automation Developer you will play a key role in defining and scaling the organisation’s RPA strategy as part of the operational delivery arm of the firm based in Belfast. As such, travel requirements are expected to be minimal.

A career within Operate Technology at PwC provides the opportunity to gain industry recognised technical accreditations in software development and automation while working in a technology-led environment.

You will join a structured training programme and will become an expert in various cutting-edge technologies utilised at PwC. The role offers the opportunity to develop quickly, to see the results of your work and to collaborate with clients throughout projects. As your career progresses, you will be given a degree of flexibility to work on projects that suit your particular interests and skills.

Responsibilities

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive industry experience, to help our teams and clients solve complex business problems from strategy to execution. Specific responsibilities include:

• Process assessment and automation
• Understanding business and technical requirements; develop, document, and implement solution designs
• Robotics development including solution architecture
• Coding, testing, debugging, and deployment
• Work with other developers, architects, engineers, database administrators, business analysts, QA and delivery leads in project delivery and solving technical issues
• Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements
• Ensure that deliverables meet or exceed functional, technical, and performance requirements
• Contribute to the development of your own and team's technical acumen

Essential:

• A depth of demonstrable experience in an industry-recognised RPA tool such as UiPath, Blue Prism, Automation Anywhere etc. OR significant software engineering experience with a desire to transition into RPA.
• Educated to degree level in an IT-related discipline.
• Coding/programming experience in any of the following .NET 3.5 and higher (C#, ASP.NET, VB.NET), VBA, HTML, JavaScript, Java, Python, PHP, Google AppsScript etc.
• Experience of agile software development methodologies (Scrum, Kanban etc.)
• Strong analytical skills with experience in problem solving and a proven record of implementing and delivering solutions
• Willingness to expand technical knowledge in a broad range of client-facing projects
• Ability to manage deadlines within multiple projects
• Proven ability to be a team player, while retaining the ability to work independently with little supervision.

Desirable:

• UiPath and Blue Prism certifications
• Experience of Azure, AWS, GCP
• DevOps experience (CI/CD etc.)
• Scrum Master experience
• Experience of Machine learning and Artificial Intelligence (AI), especially Natural Language Process (NLP)

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.