Senior IT Support Engineer - Leicester - £30k
Salary up to £30k Dependant on Experience + Excellent Benefits

A fast-growing company based in Leicester is on the lookout for a new team member due to the expansion and growth of its IT department. This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this?

You will provide technical support both remotely and deskside and your duties will include: Resolving and escalating tickets, managing and leading projects (upgrades, rollouts, migrations), logging and updating IT support issues, assisting and training junior engineers and more.

There are excellent opportunities for progression internally and you will be promoted in line with experience gained. There are no set dates for this, however, your salary will increase with your responsibilities and your earning potential is limited only by yourself.

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below:
* Windows Server
* Hyper-V / VMware
* Citrix Virtual Desktops (XenDesktop)
* Exchange / Office 365, Mimecast
* Azure, AWS
* SonicWall
* Lenovo Data Centre (servers, networking, storage)
* HPE Switching
* Okta
* Backups (Veeam)
* Powershell and automation, SQL

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Paige . Doherty @ itecco . co . uk

Senior IT Support Engineer - Leicester - £30k
Salary up to £30k Dependant on Experience + Excellent Benefits

A fast-growing company based in Leicester is on the lookout for a new team member due to the expansion and growth of its IT department. This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this?

You will provide technical support both remotely and deskside and your duties will include: Resolving and escalating tickets, managing and leading projects (upgrades, rollouts, migrations), logging and updating IT support issues, assisting and training junior engineers and more.

There are excellent opportunities for progression internally and you will be promoted in line with experience gained. There are no set dates for this, however, your salary will increase with your responsibilities and your earning potential is limited only by yourself.

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below:
* Windows Server
* Hyper-V / VMware
* Citrix Virtual Desktops (XenDesktop)
* Exchange / Office 365, Mimecast
* Azure, AWS
* SonicWall
* Lenovo Data Centre (servers, networking, storage)
* HPE Switching
* Okta
* Backups (Veeam)
* Powershell and automation, SQL

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Paige . Doherty @ itecco . co . uk

An exciting opportunity has arisen to join our client's diligent and hardworking IT Department as a Junior Developer.

Junior Developer/Assistant Computer Officer (Development)
Salary: £27,074 to £36,386 per annum
Terms: Full-time (37.5 hours per week)
Based: Cambridge

The role-holder will assist the development of internal applications under the supervision of the Senior Computer Officer, as well as providing first-line and second-line support and assistance. The successful applicant will have a flexible, well organised and 'can-do’ approach to the varied and demanding workload of this position and be a great team player within Support, as well as providing excellent customer service.

The successful candidate will have experience of working in some capacity with at least one programming language from VBA, VB.Net or PHP and preferably also exposure of working with other environments such as SQL, HTML, PHP, etc. Basic knowledge of Microsoft Windows (including networking, Active Directory and the registry), PC maintenance and Microsoft Office packages are desirable, as is the ability to independently problem-solve issues that you encounter. The role is sometimes required to deal with highly sensitive and/or confidential data in the execution of these duties, so being able to approach these with professionalism and maintain absolute confidentiality is key.

Some familiarity with recent Windows Server, MacOS X, Linux, Microsoft Deployment Toolkit, PowerShell and Microsoft SQL Server would be an advantage, as would be previous experience working within another college or similar.

The closing date for applications is Sunday 5 April 2020.
Our client is looking to fill this post as soon as possible and reserves the right to close the application date early should the right candidate present.

TO APPLY AND FOR MORE INFORMATION:

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website where you can complete your application for this position.

No agencies please

An exciting opportunity has arisen to join our client's diligent and hardworking IT Department as a Junior Developer.

Junior Developer/Assistant Computer Officer (Development)
Salary: £27,074 to £36,386 per annum
Terms: Full-time (37.5 hours per week)
Based: Cambridge

The role-holder will assist the development of internal applications under the supervision of the Senior Computer Officer, as well as providing first-line and second-line support and assistance. The successful applicant will have a flexible, well organised and 'can-do’ approach to the varied and demanding workload of this position and be a great team player within Support, as well as providing excellent customer service.

The successful candidate will have experience of working in some capacity with at least one programming language from VBA, VB.Net or PHP and preferably also exposure of working with other environments such as SQL, HTML, PHP, etc. Basic knowledge of Microsoft Windows (including networking, Active Directory and the registry), PC maintenance and Microsoft Office packages are desirable, as is the ability to independently problem-solve issues that you encounter. The role is sometimes required to deal with highly sensitive and/or confidential data in the execution of these duties, so being able to approach these with professionalism and maintain absolute confidentiality is key.

Some familiarity with recent Windows Server, MacOS X, Linux, Microsoft Deployment Toolkit, PowerShell and Microsoft SQL Server would be an advantage, as would be previous experience working within another college or similar.

The closing date for applications is Sunday 5 April 2020.
Our client is looking to fill this post as soon as possible and reserves the right to close the application date early should the right candidate present.

TO APPLY AND FOR MORE INFORMATION:

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website where you can complete your application for this position.

No agencies please

An opportunity has arisen for a 3rd Line IT Support Engineer working in and around the beautiful English Lake District.

3rd Line IT Support Engineer - Lake District
Keswick | £28,000 - £32,000 Negotiable and commensurate with experience

We are a company of around ten employees based near Keswick, Cumbria, providing a range of services covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and web site design and hosting.

We have stunning views from our open planned offices overlooking the breath-taking Skiddaw massive, possible the best view from an office in the country, located in the middle of the Lake District National Park we have some of the finest walks and outdoor goings-on in the country, we don’t really have a rush hours here and the whole pace of life is far from the city rat race and without the maddening crowds, apart from Bank Holidays!

A managed services/ IT support company is a special type of company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT people keep current with the latest Microsoft Server software and can complete these network projects on time and on budget.

Because of this there is a strong preference for candidates who have recently worked at a managed service company or have at least performed a recent Microsoft deployment of server products, Office 365, Exchange 2019/2016, Remote Desktop Services, Windows Server, SQL etc.

3rd Line IT Support Engineer Role Overview & Responsibilities:

We are looking for a talented third line engineer to primarily architect, install and support a wide range of servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team.

Duties to include:

+ Design, implementation and support of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.
+ Contract and ad-hoc incident/change support for our Cumbrian regional client base involving support to our clients via telephone, remote and on-site methods.
+ Development of SLA contracts alongside the Services Manager both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals.
+ Ongoing development of LabTech and ConnectWise, our internal Remote Management & Monitoring and Helpdesk suites, regarding custom monitors, client security patching, ticket automation and integration between the systems.

3rd Line IT Support Engineer Technical Skills

Essential

+ At least five years of Microsoft server level IT experience.
+ Demonstrable troubleshooting skills that range from overall network diagnostics to Active Directory synchronisation and mail flow issues.
+ Experience with Server 2012 R2/2016/19, Exchange 2019/16/13, Office 365, Remote Desktop Services, Hyper-V, Active Directory.
+ Exposure to HP platforms and server hardware and hands on working knowledge of server hardware, RAID etc.
+ IP network design including routing, VPN, firewalls, VLANs, DNS, DHCP. Good knowledge in one of the popular firewall brands - Draytek, Fortinet, Sonicwall, Cisco, etc.
+ Experience in backup solutions, bare metal restores and disaster recovery.
+ A working knowledge of PowerShell.

Desired

+ Specific knowledge of Veeam, ShadowProtect, Datto and Eset solutions would be a bonus.
+ Experience with medium and large Wi-Fi networks including point to point Wi-Fi links.
+ Exposure to Cisco IOS and networking equipment
+ SQL and VMWare exposure.
+ Linux server management and maintenance.

Non-Technical Skills

Essential:

+ Good planning, follow through and documentation skills.
+ Interpersonal skills as you will be dealing with customers in all positions from board level downwards.
+ Capability to autonomously self-assign workloads and liaise with our service desk coordinator to schedule others as part of the team.
+ The candidate must be well presented, and have good written and verbal English skills
+ Full UK valid driver's license

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

An opportunity has arisen for a 3rd Line IT Support Engineer working in and around the beautiful English Lake District.

3rd Line IT Support Engineer - Lake District
Keswick | £28,000 - £32,000 Negotiable and commensurate with experience

We are a company of around ten employees based near Keswick, Cumbria, providing a range of services covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and web site design and hosting.

We have stunning views from our open planned offices overlooking the breath-taking Skiddaw massive, possible the best view from an office in the country, located in the middle of the Lake District National Park we have some of the finest walks and outdoor goings-on in the country, we don’t really have a rush hours here and the whole pace of life is far from the city rat race and without the maddening crowds, apart from Bank Holidays!

A managed services/ IT support company is a special type of company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT people keep current with the latest Microsoft Server software and can complete these network projects on time and on budget.

Because of this there is a strong preference for candidates who have recently worked at a managed service company or have at least performed a recent Microsoft deployment of server products, Office 365, Exchange 2019/2016, Remote Desktop Services, Windows Server, SQL etc.

3rd Line IT Support Engineer Role Overview & Responsibilities:

We are looking for a talented third line engineer to primarily architect, install and support a wide range of servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team.

Duties to include:

+ Design, implementation and support of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.
+ Contract and ad-hoc incident/change support for our Cumbrian regional client base involving support to our clients via telephone, remote and on-site methods.
+ Development of SLA contracts alongside the Services Manager both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals.
+ Ongoing development of LabTech and ConnectWise, our internal Remote Management & Monitoring and Helpdesk suites, regarding custom monitors, client security patching, ticket automation and integration between the systems.

3rd Line IT Support Engineer Technical Skills

Essential

+ At least five years of Microsoft server level IT experience.
+ Demonstrable troubleshooting skills that range from overall network diagnostics to Active Directory synchronisation and mail flow issues.
+ Experience with Server 2012 R2/2016/19, Exchange 2019/16/13, Office 365, Remote Desktop Services, Hyper-V, Active Directory.
+ Exposure to HP platforms and server hardware and hands on working knowledge of server hardware, RAID etc.
+ IP network design including routing, VPN, firewalls, VLANs, DNS, DHCP. Good knowledge in one of the popular firewall brands - Draytek, Fortinet, Sonicwall, Cisco, etc.
+ Experience in backup solutions, bare metal restores and disaster recovery.
+ A working knowledge of PowerShell.

Desired

+ Specific knowledge of Veeam, ShadowProtect, Datto and Eset solutions would be a bonus.
+ Experience with medium and large Wi-Fi networks including point to point Wi-Fi links.
+ Exposure to Cisco IOS and networking equipment
+ SQL and VMWare exposure.
+ Linux server management and maintenance.

Non-Technical Skills

Essential:

+ Good planning, follow through and documentation skills.
+ Interpersonal skills as you will be dealing with customers in all positions from board level downwards.
+ Capability to autonomously self-assign workloads and liaise with our service desk coordinator to schedule others as part of the team.
+ The candidate must be well presented, and have good written and verbal English skills
+ Full UK valid driver's license

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Are you looking for the Career of a Lifetime? There couldn't be a better time to join Willmott Dixon's IT department at our Head Office in Letchworth. We are currently going through a strategic IT transformation to move to the cloud (Azure) and are rapidly adopting the latest concepts of BI (Power BI) and digital construction.

As a part of this we are undertaking an organisational, operational and service transformation. We are therefore recruiting for key new roles that are tasked with the important job of establishing new capabilities, using IT best practices.

We also aim to be world class in offering agile and flexible working practices. This offers you a great working environment and a genuine work-life balance.

We would welcome applications from people who are looking for an exciting challenge in IT transformation, who understand "what good looks like" and who enjoy a lively and fun place to work. This is a fantastic opportunity to join a talented IT and innovative team and take on a role in which you will be able directly implement change and shape the strategy and vision of the IT function in the years ahead.

Willmott Dixon are looking for a Junior Business Intelligence Developer who will be a proactive member of the Application Services team and will assist in the production of high quality, systematic, and accurate products and data services to meet both the demands for new or changed Application systems and services. The Junior Business Intelligence Developer will contribute and participate in the Design, Coding, Testing, Defect Resolution and Deployment activities in support of a Project. This role will contribute to the development, optimisation and adherence to the Business Intelligence processes, toolsets and procedures. This will involve: -

• Collaborating with the Digital Business Partner and BI Principal to enhance your BI knowledge and data layer for the DWH whilst maintaining a good knowledge of emerging best practices in the field of Business Intelligence.
• Ensuring that all requirements are tested prior to transitioning into live environment.
• Gaining skills in SQL to maintain database views, tables and data integrations in support of reporting requirements.
• Resolving reporting issues and ensuring all reports that are delivered are accurate and to a high quality.
• Gaining knowledge of BI products deployed at Willmott Dixon including Power BI.
• Gaining skills to understand the Data Warehouse, Integrations, Transformations and the full ETL process.
• Organising and managng own workload effectively to meet all project timescales and manager's expectations.
• Building and maintaining good collaborative working-relationships with internal and external project stakeholders.
• Actively contributing to IS projects as required.

Essential and Desirable Criteria

Proven experience of:

• Delivery of technical projects.
• Desire to expand on BI knowledge to include SSRS/SSIS/SSAS
• Understand concepts of relational database theory
• Understand concepts of Data Warehousing
• Understanding of SQL server Management Studio
• Understanding business documentation
• Reading and accurately interpreting technical specifications and plans.
• Possessing a good range of general IT knowledge
• Direct experience of the software development lifecycle.
• Ability to work as part of a team
• Managing conflicting priorities between stakeholders
• Proactively liaising with staff in non Technical manner.
• Building strong internal and external relationships.

Academic

Essential

• Degree qualified in Computing or related discipline or relevant work based experience

Desirable

• ITIL Foundation
• Prince 2 Foundation
• ISEB Testing Techniques

Additional Information

Willmott Dixon embraces diversity in the workplace.

Flexible working will be considered.

About Us

Willmott Dixon is one of the largest privately owned Construction businesses in the UK. Our unique selling point is our people. We are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years. Above everything else you will be joining a values based business: our values are at the centre of every activity we undertake. Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets.

Willmott Dixon has very recently been awarded 4th place in the Sunday Times Best Companies Top 100 to work for and is the first major contractor and developer to win a Queen's Award for Enterprise in the category of sustainable development. We have also been recognised for outstanding investment in communities with a CommunityMark from Business in the Community.

offer a competitive salary in addition to a comprehensive benefits package* including a company pension scheme, company car or car allowance, life assurance, discounted private medical cover, incentive/bonus schemes, employee trade discounts, and many more. We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognize and reward your achievements.

* Benefits may vary dependent upon the role and type of employment contract.

Are you looking for the Career of a Lifetime? There couldn't be a better time to join Willmott Dixon's IT department at our Head Office in Letchworth. We are currently going through a strategic IT transformation to move to the cloud (Azure) and are rapidly adopting the latest concepts of BI (Power BI) and digital construction.

As a part of this we are undertaking an organisational, operational and service transformation. We are therefore recruiting for key new roles that are tasked with the important job of establishing new capabilities, using IT best practices.

We also aim to be world class in offering agile and flexible working practices. This offers you a great working environment and a genuine work-life balance.

We would welcome applications from people who are looking for an exciting challenge in IT transformation, who understand "what good looks like" and who enjoy a lively and fun place to work. This is a fantastic opportunity to join a talented IT and innovative team and take on a role in which you will be able directly implement change and shape the strategy and vision of the IT function in the years ahead.

Willmott Dixon are looking for a Junior Business Intelligence Developer who will be a proactive member of the Application Services team and will assist in the production of high quality, systematic, and accurate products and data services to meet both the demands for new or changed Application systems and services. The Junior Business Intelligence Developer will contribute and participate in the Design, Coding, Testing, Defect Resolution and Deployment activities in support of a Project. This role will contribute to the development, optimisation and adherence to the Business Intelligence processes, toolsets and procedures. This will involve: -

• Collaborating with the Digital Business Partner and BI Principal to enhance your BI knowledge and data layer for the DWH whilst maintaining a good knowledge of emerging best practices in the field of Business Intelligence.
• Ensuring that all requirements are tested prior to transitioning into live environment.
• Gaining skills in SQL to maintain database views, tables and data integrations in support of reporting requirements.
• Resolving reporting issues and ensuring all reports that are delivered are accurate and to a high quality.
• Gaining knowledge of BI products deployed at Willmott Dixon including Power BI.
• Gaining skills to understand the Data Warehouse, Integrations, Transformations and the full ETL process.
• Organising and managng own workload effectively to meet all project timescales and manager's expectations.
• Building and maintaining good collaborative working-relationships with internal and external project stakeholders.
• Actively contributing to IS projects as required.

Essential and Desirable Criteria

Proven experience of:

• Delivery of technical projects.
• Desire to expand on BI knowledge to include SSRS/SSIS/SSAS
• Understand concepts of relational database theory
• Understand concepts of Data Warehousing
• Understanding of SQL server Management Studio
• Understanding business documentation
• Reading and accurately interpreting technical specifications and plans.
• Possessing a good range of general IT knowledge
• Direct experience of the software development lifecycle.
• Ability to work as part of a team
• Managing conflicting priorities between stakeholders
• Proactively liaising with staff in non Technical manner.
• Building strong internal and external relationships.

Academic

Essential

• Degree qualified in Computing or related discipline or relevant work based experience

Desirable

• ITIL Foundation
• Prince 2 Foundation
• ISEB Testing Techniques

Additional Information

Willmott Dixon embraces diversity in the workplace.

Flexible working will be considered.

About Us

Willmott Dixon is one of the largest privately owned Construction businesses in the UK. Our unique selling point is our people. We are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years. Above everything else you will be joining a values based business: our values are at the centre of every activity we undertake. Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets.

Willmott Dixon has very recently been awarded 4th place in the Sunday Times Best Companies Top 100 to work for and is the first major contractor and developer to win a Queen's Award for Enterprise in the category of sustainable development. We have also been recognised for outstanding investment in communities with a CommunityMark from Business in the Community.

offer a competitive salary in addition to a comprehensive benefits package* including a company pension scheme, company car or car allowance, life assurance, discounted private medical cover, incentive/bonus schemes, employee trade discounts, and many more. We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognize and reward your achievements.

* Benefits may vary dependent upon the role and type of employment contract.

Seeking an experienced software applications support consultant with SQL skills for a software support role within an innovative, expanding software house in the West Midlands realising global growth plans. Must have a background in Applications Support ideally for a software vendor that develops its own software solutions and implements them on a SaaS basis for its client base. based. SQL skills needed plus a strong technical background, excellent communication skills and expertise in troubleshooting. West Midlands. Salary according to experience.

In this role you will:

• deliver applications support to a large number of client organisations
• take queries from users by email and phone, and own the problem until resolution
• handle everything from simple password re-sets and 'How do I?' questions, through to database issues, identifying bugs, managing the impact of infrastructure
• use strong technical skills to troubleshoot highly complex issues
• work as part of a 6 person team who have strong technical expertise and provide exceptional levels of customer service

You must have:

• previous applications support experience
• strong software skills
• SQL skills in order to query databases to resolve issues
• good understanding of Microsoft Windows
• a willingness to communicate with technical and non technical users to analyse and resolve problems
• ability to liase with software development team and infrastructure team after analysing the problem
• an analytical approach, and passion for solving problems for business users
• any experience of workforce management software (WFM), Time and Attendance (T&A), Payroll solutions is a plus but not essential
• any experience of working within or serving users in the Facilities Management sector is a plus but not essential

Please send a CV urgently to find out more about this exciting, challenging and rewarding role in supportive team.

We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.

Seeking an experienced software applications support consultant with SQL skills for a software support role within an innovative, expanding software house in the West Midlands realising global growth plans. Must have a background in Applications Support ideally for a software vendor that develops its own software solutions and implements them on a SaaS basis for its client base. based. SQL skills needed plus a strong technical background, excellent communication skills and expertise in troubleshooting. West Midlands. Salary according to experience.

In this role you will:

• deliver applications support to a large number of client organisations
• take queries from users by email and phone, and own the problem until resolution
• handle everything from simple password re-sets and 'How do I?' questions, through to database issues, identifying bugs, managing the impact of infrastructure
• use strong technical skills to troubleshoot highly complex issues
• work as part of a 6 person team who have strong technical expertise and provide exceptional levels of customer service

You must have:

• previous applications support experience
• strong software skills
• SQL skills in order to query databases to resolve issues
• good understanding of Microsoft Windows
• a willingness to communicate with technical and non technical users to analyse and resolve problems
• ability to liase with software development team and infrastructure team after analysing the problem
• an analytical approach, and passion for solving problems for business users
• any experience of workforce management software (WFM), Time and Attendance (T&A), Payroll solutions is a plus but not essential
• any experience of working within or serving users in the Facilities Management sector is a plus but not essential

Please send a CV urgently to find out more about this exciting, challenging and rewarding role in supportive team.

We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.