Your new job title: IT Support Analyst

Your new location of work: Gatwick area, Surrey

Your new salary: up to £22k plus 10% bonus and other excellent company benefits

Job type: Perm or a 12 month FTC

Your main purpose it so to implement the delivery of IS/IT plans and development project(s) to improve business results. To understand and meet the requirements and concerns of customers and deliver a service to meet those needs so to ensure the company retains and increases its reputation within the Industry.

Your Main responsibilities:

• Contribute to the delivery of the companies vision and business plan
• Ensure the IS/IT operating objectives and standards of performance are followed
• Work in partnership with the other teams to ensure the overall delivery of IS/IT and objectives
• Responsible for effective and efficient operational performance across area of ownership.
• Ownership of the service desk, managing incidents and request in line with defined SLA’s
• Manage daily, weekly and monthly checks of all systems in the IT environment
• Responsible for maintaining and updating documentation related to area of ownership

• Ensure that appropriate standards of conduct are complied with at all times
• Responsible for 1st Line support on business applications, systems, and network infrastructure
• Continuous Service Improvement - To review issues arisen periodically and suggest possible solutions / improvements so to prevent re-occurrence and maximise service and efficiencies
• Understand the business processes and requirements of the business
• Understand the IT business systems
• Support application implementations from an IT perspective
• Provide support and assistance on currently implemented systems
• Support systems change
• Work with external organisations, suppliers and contractors when required
• Understand the technology and configuration of existing applications so to maximize usage and minimise inefficiencies
• Have an understanding of reporting tools (SQL Server Reporting Services / Tableau / ClickSense / Crystal etc)

The skills and experience you need to be successful:

• Demonstrable understanding of and interest in IT / Technology
• Knowledge of Networks, Routing & Network Protocols (inc Wireless)
• Basic understanding of SQL databases
• An understanding of mobile technology
• Knowledge of remote access / VPN’s
• Ability to deliver both pro-active and reactive support to end users.
• Ability to analyse and evaluate data against key indicators, to monitor programmes, projects and plans to set targets.
• Experience with Office 365 and other related cloud technologies

To view all our vacancies please go to www.people-first.co.uk

Please follow us on Linkedin: people-first-supply-chain

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Your new job title: IT Support Analyst

Your new location of work: Gatwick area, Surrey

Your new salary: up to £22k plus 10% bonus and other excellent company benefits

Job type: Perm or a 12 month FTC

Your main purpose it so to implement the delivery of IS/IT plans and development project(s) to improve business results. To understand and meet the requirements and concerns of customers and deliver a service to meet those needs so to ensure the company retains and increases its reputation within the Industry.

Your Main responsibilities:

• Contribute to the delivery of the companies vision and business plan
• Ensure the IS/IT operating objectives and standards of performance are followed
• Work in partnership with the other teams to ensure the overall delivery of IS/IT and objectives
• Responsible for effective and efficient operational performance across area of ownership.
• Ownership of the service desk, managing incidents and request in line with defined SLA’s
• Manage daily, weekly and monthly checks of all systems in the IT environment
• Responsible for maintaining and updating documentation related to area of ownership

• Ensure that appropriate standards of conduct are complied with at all times
• Responsible for 1st Line support on business applications, systems, and network infrastructure
• Continuous Service Improvement - To review issues arisen periodically and suggest possible solutions / improvements so to prevent re-occurrence and maximise service and efficiencies
• Understand the business processes and requirements of the business
• Understand the IT business systems
• Support application implementations from an IT perspective
• Provide support and assistance on currently implemented systems
• Support systems change
• Work with external organisations, suppliers and contractors when required
• Understand the technology and configuration of existing applications so to maximize usage and minimise inefficiencies
• Have an understanding of reporting tools (SQL Server Reporting Services / Tableau / ClickSense / Crystal etc)

The skills and experience you need to be successful:

• Demonstrable understanding of and interest in IT / Technology
• Knowledge of Networks, Routing & Network Protocols (inc Wireless)
• Basic understanding of SQL databases
• An understanding of mobile technology
• Knowledge of remote access / VPN’s
• Ability to deliver both pro-active and reactive support to end users.
• Ability to analyse and evaluate data against key indicators, to monitor programmes, projects and plans to set targets.
• Experience with Office 365 and other related cloud technologies

To view all our vacancies please go to www.people-first.co.uk

Please follow us on Linkedin: people-first-supply-chain

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Graduate Software Engineer (AI / Machine Learning / Computer Science / R&D) - near Warrington

Graduate software engineer sought by this leading data product consultancy working in developing and managing complex products and projects for organisations predominantly in the travel sector.

Working within their R&D team, you will be involved in developing and enhancing their products, researching and developing in areas such a machine learning and artificial intelligence. Tasks could involve working on general software engineer and cybersecurity

You will be a strong Computer Science graduate with a passion for learning and problem solving, and receive excellent training with their tools and products. You will have a good understanding across various programming languages, possibly Java, .NET or Python, and any knowledge of database technologies, such as SQL, would be useful

Will suit a recent local graduate with an excellent computer science degree looking for their first IT role; within a growing, market-leading technology-driven business. You must have a hunger to learn too!

Based near Warrington / Runcorn with excellent transport links. Easily commutable from Liverpool, Manchester, Stockport, Altrincham, Chester, etc

Graduate Software Engineer (AI / Machine Learning / Computer Science / R&D) - near Warrington

Graduate software engineer sought by this leading data product consultancy working in developing and managing complex products and projects for organisations predominantly in the travel sector.

Working within their R&D team, you will be involved in developing and enhancing their products, researching and developing in areas such a machine learning and artificial intelligence. Tasks could involve working on general software engineer and cybersecurity

You will be a strong Computer Science graduate with a passion for learning and problem solving, and receive excellent training with their tools and products. You will have a good understanding across various programming languages, possibly Java, .NET or Python, and any knowledge of database technologies, such as SQL, would be useful

Will suit a recent local graduate with an excellent computer science degree looking for their first IT role; within a growing, market-leading technology-driven business. You must have a hunger to learn too!

Based near Warrington / Runcorn with excellent transport links. Easily commutable from Liverpool, Manchester, Stockport, Altrincham, Chester, etc

Software developer (AI / Machine Learning / Computer Science / R&D) - near Warrington

Software developer sought by this leading data product consultancy working in developing and managing complex products and projects for organisations predominantly in the travel sector.

Working within their R&D team, you will be involved in developing and enhancing their products, researching and developing in areas such a machine learning and artificial intelligence. Tasks could involve working on general software development and cybersecurity

You will be a strong Computer Science graduate with a passion for learning and problem solving, and receive excellent training with their tools and products. You will have a good understanding across various programming languages, possibly Java, .NET or Python, and any knowledge of database technologies, such as SQL, would be useful

Will suit a recent local graduate with an excellent computer science degree looking for their first IT role; within a growing, market-leading technology-driven business. You must have a hunger to learn too!

Based near Warrington / Runcorn with excellent transport links. Easily commutable from Liverpool, Manchester, Stockport, Altrincham, Chester, etc

Software developer (AI / Machine Learning / Computer Science / R&D) - near Warrington

Software developer sought by this leading data product consultancy working in developing and managing complex products and projects for organisations predominantly in the travel sector.

Working within their R&D team, you will be involved in developing and enhancing their products, researching and developing in areas such a machine learning and artificial intelligence. Tasks could involve working on general software development and cybersecurity

You will be a strong Computer Science graduate with a passion for learning and problem solving, and receive excellent training with their tools and products. You will have a good understanding across various programming languages, possibly Java, .NET or Python, and any knowledge of database technologies, such as SQL, would be useful

Will suit a recent local graduate with an excellent computer science degree looking for their first IT role; within a growing, market-leading technology-driven business. You must have a hunger to learn too!

Based near Warrington / Runcorn with excellent transport links. Easily commutable from Liverpool, Manchester, Stockport, Altrincham, Chester, etc

Junior Software Tester- Chester

Manual Software Testing / JIRA / SQL

Amazing opportunity for a Junior Tester to join a household name company!

• Based just outside of Chester, with free onsite parking
• Great training and progression opportunities!
• Competitive starting salary, up to £22k, 25 days holiday, discounts, onsite restaurant, and much more!
• To apply please call or email

Sourced by @TechCareers_NW - your 24/7 twitter feed of latest IT vacancies across the North and Yorkshire

WHO ARE WE?

We're a thriving retailer with a head office just outside of Chester. Due to our ongoing growth, and success, We are looking for an ambitious individual with an interest, and with testing experience, to join the dynamic team.

If this sounds like the kind of place in which you would thrive, then apply today!

WHAT WILL YOU BE DOING?

This role is suited to a tester with 6 months to a years' experience, who is keen to learn more about functional, web and UAT Testing. We need someone who is truly passionate about progressing their career, someone who learns in their own time, and lives and breathe technology!

You will be working alongside experienced individuals carrying out both manual and Automation testing across our bespoke software systems, this is a key role in our SDLC and a great chance for you to join one of the top employers in the area.

WE NEED YOU TO HAVE….

• 6 months to a year's software testing experience
• Knowledge of JIRA and SQL

TO BE CONSIDERED…

Please either apply by clicking online or emailing me directly to . For further information please call me on . I can make myself available outside of normal working hours to suit from 7am to 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @Gabbibility or connect with me on LinkedIn, just search Gabbi Trotter in Google! I look forward to hearing from you.

KEY SKILLS

Software Testing

Junior Software Tester- Chester

Manual Software Testing / JIRA / SQL

Amazing opportunity for a Junior Tester to join a household name company!

• Based just outside of Chester, with free onsite parking
• Great training and progression opportunities!
• Competitive starting salary, up to £22k, 25 days holiday, discounts, onsite restaurant, and much more!
• To apply please call or email

Sourced by @TechCareers_NW - your 24/7 twitter feed of latest IT vacancies across the North and Yorkshire

WHO ARE WE?

We're a thriving retailer with a head office just outside of Chester. Due to our ongoing growth, and success, We are looking for an ambitious individual with an interest, and with testing experience, to join the dynamic team.

If this sounds like the kind of place in which you would thrive, then apply today!

WHAT WILL YOU BE DOING?

This role is suited to a tester with 6 months to a years' experience, who is keen to learn more about functional, web and UAT Testing. We need someone who is truly passionate about progressing their career, someone who learns in their own time, and lives and breathe technology!

You will be working alongside experienced individuals carrying out both manual and Automation testing across our bespoke software systems, this is a key role in our SDLC and a great chance for you to join one of the top employers in the area.

WE NEED YOU TO HAVE….

• 6 months to a year's software testing experience
• Knowledge of JIRA and SQL

TO BE CONSIDERED…

Please either apply by clicking online or emailing me directly to . For further information please call me on . I can make myself available outside of normal working hours to suit from 7am to 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @Gabbibility or connect with me on LinkedIn, just search Gabbi Trotter in Google! I look forward to hearing from you.

KEY SKILLS

Software Testing

IT Support Engineer - Heald Green - £25K - Microsoft Partner

Are you looking to work with the newest and most exciting technologies? Maybe looking for a company that focus on personal development and will sit down with you on your first day to put together a personal progression plan?

A Manchester based leading Microsoft partner are now looking to expand their Technical support Desk, could this be the role that you're looking for?

As the IT technician you will be working as part of a small team in a more traditional, well rounded IT role administering support across Servers, Networks, phones, hardware etc. As you can see there's a lot of chance to work across multiple platforms and technologies within this position especially across the Microsoft platform so it's important that you're willing to learn and are very keen and eager to develop yourself further.

Some of the Infrastructure that you will be working with includes -

• Windows Server
• Windows 10
• Microsoft Dynamics AX
• Hyper-V and VMWare
• Azure
• SharePoint
• SQL Server
• SCCM

The company have a superb staff retention rate and their reputation amongst their employees is something that they really pride themselves on and constantly look for ways of improving.

If you are looking for the next step in your career with a company who will invest in your future, then please send a copy of your CV to Adam Leake at ITECCO Recruitment.

Key words - Microsoft Dynamics, Dynamics AX, Microsoft, Windows Server, Exchange, Office 365, Active Directory, VMware, Hyper-V, IT Support, Networking, Azure

IT Support Engineer - Heald Green - £25K - Microsoft Partner

Are you looking to work with the newest and most exciting technologies? Maybe looking for a company that focus on personal development and will sit down with you on your first day to put together a personal progression plan?

A Manchester based leading Microsoft partner are now looking to expand their Technical support Desk, could this be the role that you're looking for?

As the IT technician you will be working as part of a small team in a more traditional, well rounded IT role administering support across Servers, Networks, phones, hardware etc. As you can see there's a lot of chance to work across multiple platforms and technologies within this position especially across the Microsoft platform so it's important that you're willing to learn and are very keen and eager to develop yourself further.

Some of the Infrastructure that you will be working with includes -

• Windows Server
• Windows 10
• Microsoft Dynamics AX
• Hyper-V and VMWare
• Azure
• SharePoint
• SQL Server
• SCCM

The company have a superb staff retention rate and their reputation amongst their employees is something that they really pride themselves on and constantly look for ways of improving.

If you are looking for the next step in your career with a company who will invest in your future, then please send a copy of your CV to Adam Leake at ITECCO Recruitment.

Key words - Microsoft Dynamics, Dynamics AX, Microsoft, Windows Server, Exchange, Office 365, Active Directory, VMware, Hyper-V, IT Support, Networking, Azure