DevOps Role sought by luxury travel operator.

Contract type: ideally permanent 40-65k

Our Client is a luxury travel operator developing an Artificial-Intelligence-as-a-Service solution for the next generation of leisure. Their full-stack platform is cloud agnostic, highly scalable, and built on patented award-winning and world-leading optimisation algorithms. They utilise cutting-edge technology in IoT, Big Data, AI and ML to maximise user experience and accessibility, improve productivity and minimise environmental impact for our clients. They are on a mission to find the very best people to be part of their success.

The Role:

Reporting to the CTO, you will carry out agreed operational procedures, including network configuration, installation and maintenance of IT infrastructure for SaaS products. You will support technical review and have a passion to design, develop and implement digital solutions to be deployed at scale. Within this role you will be expected to serve 2nd/3rd line IT functions and support R&D project at the infrastructure level in the areas of IoT, Big Data, Cloud, Artificial Intelligence and Machine Learning. Our ideal candidate will be familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment. Ultimately, the role of the IT administrator is to build and deliver IT infrastructure working closely with Software Development teams, in a genuine DevSecOps environment.

Responsibilities:

. Developing, planning and implementing release management to support continuous integration and continuous deployment (CI/CD)

. Monitoring and managing appropriate access levels to various environments, ensuring a restrictive security model for access to the environments

. Build prototypes and pilots to prove concepts.

. Control and monitor the application life cycle of software-based platform and products (eg, Controlling gated release mechanism)

. Solve technical problems across multiple technologies, developing new methods if required.

. Contribute to a diverse range of assignments for both internal and external clients, including bidding for new work.

. Contribute and manage knowledge sharing within the company and across related communities.

. Use network management tools to collect and report on network load and performance statistics.

. Contribute to the implementation of maintenance and installation work.

. Uses standard procedures and tools to carry out defined system backups, restoring data where necessary.

. Identify operational problems and contribute to their resolution.

. Support full product development life cycle of web-based services.

. Develop flowcharts, layouts and documentation to identify requirements and solutions.

. Write well-designed, testable orchestration procedures.

. Produce specifications and determine operational feasibility.

. Document and maintain IT infrastructure functionality by implementing health monitoring and alerting; ensuring health alerts are managed and dealt with

. Troubleshoot, debug and upgrade existing tools and systems.

. Comply with project plans and industry standards.

. Source, setup and own systems to improve productivity in software development and AI

. Support the creation and operation of API gateways, Proxy Server and similar components of the architecture, which are classed as high-availability'

Experience:

. 2+ years of experience in AWS/GCP/Azure is essential

. Working with Agile Methodologies eg, Scrum or Kanban

. Strong background in Windows/Linux/Unix Administration (ideally via ADAM, Active Directory, LDAP, ADFS)

. Strong experience with SQL and MSSQL/MySQL (NoSQL experience is a plus, too)

. Experience with automation/configuration management using either Puppet, Chef, Ansible, SaltStack, Power Shell, Terraform or equivalent (ideally, blending with software development practices like version control, along the lines of IaaC, etc.) along with containers (docker) and container management (eg, via Kubernetes)

. Ability to use a wide variety of open source technologies and cloud services (eg, Azure, AWS, BlueMix, Holmes etc.)

. A working understanding of code and script (Python, Java and JavaScript)

. Knowledge of best practices and IT operations in an always-up, always-available service (ideally, ITIL certified) including monitoring tools like Kibana, Grafana, PowerBI or equivalent

. Knowledge of Windows enterprise ecosystem (office 365, sharepoint, power BI, TFS, etc), Servers, Networking, HyperV/VMWare

. Qualification in Computer Science (or equivalent) to degree or masters level.

. Written and verbal communication to present complex concepts to multi-disciplinary teams.

Nice to have:

. Container technology, Kubernetes, big data stack, open stack, elastic search

. Familiarity with continuous integration/deployment tools

. Experienced in Python and general application programming

. Working knowledge of web service interfaces.

. Extensive experience of different operating systems.

. Experience of working with configuration management tools.

. Extensive knowledge of software build cycles

. Experience deploying code

. Experience in software architecture and system design

. Database management

. Exposure to techniques of Machine Learning or Artificial Intelligence, applied to real-world challenges, eg, predicting maintenance of aircraft and parts

. Exposure to Data Science or Data Analysis techniques, eg, create dashboards from Real Time data and evidence-based recommendations

. Exposure to IoT technology, eg, create gateway and correction of measurements from environmental sensors

. Exposure to GIS tools & methods, eg estimate the overall journey time and travel distance of a bus

. Exposure to DevOps practices, eg, create container-based apps

. Technical coaching

. Certifications in related areas eg, ITIL, GDPR, TOGAF, etc

. Experience with/Knowledge of team collaboration and communication tools like JIRA, Slack, Azure DevOps, TFS, VSTS

Attributes:

. Can-do, positive attitude.

. Intelligence, listening and learning.

. Proactivity, energy, enthusiasm.

. Collaborative and non-hierarchical style of working.

. Strong technical skills linked to business acumen.

. Able to command a high-profile presence both internally and externally.

. Able to adjust approach and communication style in empathy with the audience.

. Able to demonstrate courage and conviction to deliver better strategic outcomes

They offer a great package that includes training, development, succession planning, a structured career path to grow.

If joining a growing cutting-edge technology organisation with great prospects in an emerging GBPbillion sector and working with a brilliant motivated team appeals to you, get in touch with us now. The right candidate will be asked to start immediately.

DevOps Role sought by luxury travel operator.

Contract type: ideally permanent 40-65k

Our Client is a luxury travel operator developing an Artificial-Intelligence-as-a-Service solution for the next generation of leisure. Their full-stack platform is cloud agnostic, highly scalable, and built on patented award-winning and world-leading optimisation algorithms. They utilise cutting-edge technology in IoT, Big Data, AI and ML to maximise user experience and accessibility, improve productivity and minimise environmental impact for our clients. They are on a mission to find the very best people to be part of their success.

The Role:

Reporting to the CTO, you will carry out agreed operational procedures, including network configuration, installation and maintenance of IT infrastructure for SaaS products. You will support technical review and have a passion to design, develop and implement digital solutions to be deployed at scale. Within this role you will be expected to serve 2nd/3rd line IT functions and support R&D project at the infrastructure level in the areas of IoT, Big Data, Cloud, Artificial Intelligence and Machine Learning. Our ideal candidate will be familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment. Ultimately, the role of the IT administrator is to build and deliver IT infrastructure working closely with Software Development teams, in a genuine DevSecOps environment.

Responsibilities:

. Developing, planning and implementing release management to support continuous integration and continuous deployment (CI/CD)

. Monitoring and managing appropriate access levels to various environments, ensuring a restrictive security model for access to the environments

. Build prototypes and pilots to prove concepts.

. Control and monitor the application life cycle of software-based platform and products (eg, Controlling gated release mechanism)

. Solve technical problems across multiple technologies, developing new methods if required.

. Contribute to a diverse range of assignments for both internal and external clients, including bidding for new work.

. Contribute and manage knowledge sharing within the company and across related communities.

. Use network management tools to collect and report on network load and performance statistics.

. Contribute to the implementation of maintenance and installation work.

. Uses standard procedures and tools to carry out defined system backups, restoring data where necessary.

. Identify operational problems and contribute to their resolution.

. Support full product development life cycle of web-based services.

. Develop flowcharts, layouts and documentation to identify requirements and solutions.

. Write well-designed, testable orchestration procedures.

. Produce specifications and determine operational feasibility.

. Document and maintain IT infrastructure functionality by implementing health monitoring and alerting; ensuring health alerts are managed and dealt with

. Troubleshoot, debug and upgrade existing tools and systems.

. Comply with project plans and industry standards.

. Source, setup and own systems to improve productivity in software development and AI

. Support the creation and operation of API gateways, Proxy Server and similar components of the architecture, which are classed as high-availability'

Experience:

. 2+ years of experience in AWS/GCP/Azure is essential

. Working with Agile Methodologies eg, Scrum or Kanban

. Strong background in Windows/Linux/Unix Administration (ideally via ADAM, Active Directory, LDAP, ADFS)

. Strong experience with SQL and MSSQL/MySQL (NoSQL experience is a plus, too)

. Experience with automation/configuration management using either Puppet, Chef, Ansible, SaltStack, Power Shell, Terraform or equivalent (ideally, blending with software development practices like version control, along the lines of IaaC, etc.) along with containers (docker) and container management (eg, via Kubernetes)

. Ability to use a wide variety of open source technologies and cloud services (eg, Azure, AWS, BlueMix, Holmes etc.)

. A working understanding of code and script (Python, Java and JavaScript)

. Knowledge of best practices and IT operations in an always-up, always-available service (ideally, ITIL certified) including monitoring tools like Kibana, Grafana, PowerBI or equivalent

. Knowledge of Windows enterprise ecosystem (office 365, sharepoint, power BI, TFS, etc), Servers, Networking, HyperV/VMWare

. Qualification in Computer Science (or equivalent) to degree or masters level.

. Written and verbal communication to present complex concepts to multi-disciplinary teams.

Nice to have:

. Container technology, Kubernetes, big data stack, open stack, elastic search

. Familiarity with continuous integration/deployment tools

. Experienced in Python and general application programming

. Working knowledge of web service interfaces.

. Extensive experience of different operating systems.

. Experience of working with configuration management tools.

. Extensive knowledge of software build cycles

. Experience deploying code

. Experience in software architecture and system design

. Database management

. Exposure to techniques of Machine Learning or Artificial Intelligence, applied to real-world challenges, eg, predicting maintenance of aircraft and parts

. Exposure to Data Science or Data Analysis techniques, eg, create dashboards from Real Time data and evidence-based recommendations

. Exposure to IoT technology, eg, create gateway and correction of measurements from environmental sensors

. Exposure to GIS tools & methods, eg estimate the overall journey time and travel distance of a bus

. Exposure to DevOps practices, eg, create container-based apps

. Technical coaching

. Certifications in related areas eg, ITIL, GDPR, TOGAF, etc

. Experience with/Knowledge of team collaboration and communication tools like JIRA, Slack, Azure DevOps, TFS, VSTS

Attributes:

. Can-do, positive attitude.

. Intelligence, listening and learning.

. Proactivity, energy, enthusiasm.

. Collaborative and non-hierarchical style of working.

. Strong technical skills linked to business acumen.

. Able to command a high-profile presence both internally and externally.

. Able to adjust approach and communication style in empathy with the audience.

. Able to demonstrate courage and conviction to deliver better strategic outcomes

They offer a great package that includes training, development, succession planning, a structured career path to grow.

If joining a growing cutting-edge technology organisation with great prospects in an emerging GBPbillion sector and working with a brilliant motivated team appeals to you, get in touch with us now. The right candidate will be asked to start immediately.

IT Support Manager
We are seeking an experienced IT Support Manager.  You will have experiences with Azure, Office 365 and have a can-do attitude with a customer focused approach to your work. 

If this sounds like you, please read on…

Our Client is open to applications from those seeking permanent or 6 month contracted positions.

Who will you be working for?
Our client is a leading financial services consultancy located in the City. They have an outstanding reputation for their innovation, enthusiasm and commitment to client service. 
Centrally based, our client’s offices are modern and only a few steps from the door from top bars, restaurants and shops in London, creating an exciting and bustling atmosphere.

What will you be doing?
As IT Support Manager, you will act as first, second and at times third line support as and when required. This is a standalone position supporting up to 100 global users.  The position and will include work on several upcoming projects such as back up processes, reconciling the server structure, Improvement of the sales system, improvement to phone systems and redesigning internal systems to name a few.
In addition, you will be hands on and take responsibility for:

• Monitoring of security (including data).
• Provision of support to staff and clients.
• General – creation of accounts, passwords, folder permissions etc.
• Security control of updates and antivirus.
• Sever checks.
• Maintenance of systems – desktops and licensing.

About you?
You will be an experienced IT Support Manager or technician who has ideally had experience leading IT support.
You will also have the following:

• Experience with Active Directory/Azure AD.
• Microsoft Office 365 administration.
• Knowledge of IP Telephony, Linux administration, Cisco networking switching, routing vlans and patching experience.
• Mac OS X end-user support.
• TCP IP networking, including DHCP and DNS.
• Experience with IT support (first/second/third).
• Software development organisation and knowledge of basic software systems.
• Experience within a similar role - essential

What’s in it for you?
This is an excellent opportunity to work for a professional and reputable company. You can expect to receive a competitive basic salary of up to £40,000 (dependent on experience).

The IT Support Manager is a permanent position or can be a 6-month fixed term contract.

How to apply
To apply for the IT Support Manager, please click on the ‘Apply’ button below.

IT Support Manager
We are seeking an experienced IT Support Manager.  You will have experiences with Azure, Office 365 and have a can-do attitude with a customer focused approach to your work. 

If this sounds like you, please read on…

Our Client is open to applications from those seeking permanent or 6 month contracted positions.

Who will you be working for?
Our client is a leading financial services consultancy located in the City. They have an outstanding reputation for their innovation, enthusiasm and commitment to client service. 
Centrally based, our client’s offices are modern and only a few steps from the door from top bars, restaurants and shops in London, creating an exciting and bustling atmosphere.

What will you be doing?
As IT Support Manager, you will act as first, second and at times third line support as and when required. This is a standalone position supporting up to 100 global users.  The position and will include work on several upcoming projects such as back up processes, reconciling the server structure, Improvement of the sales system, improvement to phone systems and redesigning internal systems to name a few.
In addition, you will be hands on and take responsibility for:

• Monitoring of security (including data).
• Provision of support to staff and clients.
• General – creation of accounts, passwords, folder permissions etc.
• Security control of updates and antivirus.
• Sever checks.
• Maintenance of systems – desktops and licensing.

About you?
You will be an experienced IT Support Manager or technician who has ideally had experience leading IT support.
You will also have the following:

• Experience with Active Directory/Azure AD.
• Microsoft Office 365 administration.
• Knowledge of IP Telephony, Linux administration, Cisco networking switching, routing vlans and patching experience.
• Mac OS X end-user support.
• TCP IP networking, including DHCP and DNS.
• Experience with IT support (first/second/third).
• Software development organisation and knowledge of basic software systems.
• Experience within a similar role - essential

What’s in it for you?
This is an excellent opportunity to work for a professional and reputable company. You can expect to receive a competitive basic salary of up to £40,000 (dependent on experience).

The IT Support Manager is a permanent position or can be a 6-month fixed term contract.

How to apply
To apply for the IT Support Manager, please click on the ‘Apply’ button below.