Technical Customer Service / Project Manager

Software Company

Northern Region

This is a unique opportunity to join a successful and growing software company within Workforce Management solutions. Due to expansion this is an additional headcount within the business. The role will be covering the North of England though mostly the North West initially.

The Role

The Software Implementation Manager is results focused and has a proven track record of working successfully with clients. Our Project Delivery Team co-ordinates the successful delivery of multiple parallel projects using a well thought out delivery process. As part of this team, the Software Implementation Manager will work closely with clients taking a balanced and measured view of implementing projects and aligning client requirements.

This will include gathering the client’s requirements, implementing these requirements and guiding the client through each step of the process up to and including go live and handover to the Support Team.

The Software Implementation Manager is comfortable working with clients, steering and guiding them through the process of Workforce Management (T&A and eRostering) projects and will typically be responsible for:

• Understanding the required solution & working with clients to define requirements
• Documenting the client requirements and the solution deliverables
• Building and implementing the client configuration
• Technically implementing the solution for the client
• Liaising with our Development Team on customisations
• Coordinating with the client’s technical staff to deliver
• Coordinating internally the delivery of training and hardware installation with the relevant departments
• Guiding / managing the client from scope to UAT to rollout

Candidates Attributes

Required:

• Experience in managing projects and configuring client software
• Experience of working in a very fast paced and demanding environment

Desirable:

• T&A software and Rostering experience or similar i.e. Retail
• Experience with SQL
• Experience in using MS Project

Skills:

• Parallel delivery of multiple technical projects
• Excellent problem solving skills
• Organisational skills
• Excellent communication and time management skills
• Ability to work under pressure and in a challenging environment
• Technically strong when dealing with product configurations
• Experience with T&A and Rostering software, preferably within the healthcare sector
• Excellent knowledge of database concepts
• Full clean driver’s license

In summary, the candidate should be an excellent communicator, be highly technical, have strong project skills, be personable, professional, analytical, and will be good in a formal presentation situation.

Renumeration - £32,000 to £40,000 depending on experience plus excellent package.

Services advertised by Candour Recruitment Ltd are those of an employment business.

Technical Customer Service / Project Manager

Software Company

Northern Region

This is a unique opportunity to join a successful and growing software company within Workforce Management solutions. Due to expansion this is an additional headcount within the business. The role will be covering the North of England though mostly the North West initially.

The Role

The Software Implementation Manager is results focused and has a proven track record of working successfully with clients. Our Project Delivery Team co-ordinates the successful delivery of multiple parallel projects using a well thought out delivery process. As part of this team, the Software Implementation Manager will work closely with clients taking a balanced and measured view of implementing projects and aligning client requirements.

This will include gathering the client’s requirements, implementing these requirements and guiding the client through each step of the process up to and including go live and handover to the Support Team.

The Software Implementation Manager is comfortable working with clients, steering and guiding them through the process of Workforce Management (T&A and eRostering) projects and will typically be responsible for:

• Understanding the required solution & working with clients to define requirements
• Documenting the client requirements and the solution deliverables
• Building and implementing the client configuration
• Technically implementing the solution for the client
• Liaising with our Development Team on customisations
• Coordinating with the client’s technical staff to deliver
• Coordinating internally the delivery of training and hardware installation with the relevant departments
• Guiding / managing the client from scope to UAT to rollout

Candidates Attributes

Required:

• Experience in managing projects and configuring client software
• Experience of working in a very fast paced and demanding environment

Desirable:

• T&A software and Rostering experience or similar i.e. Retail
• Experience with SQL
• Experience in using MS Project

Skills:

• Parallel delivery of multiple technical projects
• Excellent problem solving skills
• Organisational skills
• Excellent communication and time management skills
• Ability to work under pressure and in a challenging environment
• Technically strong when dealing with product configurations
• Experience with T&A and Rostering software, preferably within the healthcare sector
• Excellent knowledge of database concepts
• Full clean driver’s license

In summary, the candidate should be an excellent communicator, be highly technical, have strong project skills, be personable, professional, analytical, and will be good in a formal presentation situation.

Renumeration - £32,000 to £40,000 depending on experience plus excellent package.

Services advertised by Candour Recruitment Ltd are those of an employment business.

Would you like to use your expertise to make an impact? Are you interested on sharing your expertise on people development project? An amazing job opportunity is awaiting for you!

You will be interested to know that one of the most forward thinking college in Grater Manchester is now looking for you.

You will have the chance to join the organisation as an IT MIS Analyst and sharing your SSRS/SQL knowledge alongside your Further Education Systems background!

You will identify business process improvements through MIS integration, where possible digitising processes to enhance and support, in consultation with the Information Services Manager, a Management Information System based on Tribal EBS software, incorporating such development and maintenance of the software in order to meet the College’s need.

You will be rewarded with a competitive salary and package. 

Do you feel like is the right time to make the difference? Than do not hesitate to share the most updated version of your CV at the following:

Would you like to use your expertise to make an impact? Are you interested on sharing your expertise on people development project? An amazing job opportunity is awaiting for you!

You will be interested to know that one of the most forward thinking college in Grater Manchester is now looking for you.

You will have the chance to join the organisation as an IT MIS Analyst and sharing your SSRS/SQL knowledge alongside your Further Education Systems background!

You will identify business process improvements through MIS integration, where possible digitising processes to enhance and support, in consultation with the Information Services Manager, a Management Information System based on Tribal EBS software, incorporating such development and maintenance of the software in order to meet the College’s need.

You will be rewarded with a competitive salary and package. 

Do you feel like is the right time to make the difference? Than do not hesitate to share the most updated version of your CV at the following:

Senior Developer - PHP, JavaScript, CSS

£30,000 - £40,000 DOE + benefits - Norwich, Norfolk

CloudScope are looking for a passionate and skilled developer to join a creative business based in Norwich. From their central offices, which have stunning views across the city, they work with both national and international clients on a range of interesting and exciting projects. Offering a range of solutions across multiple platforms they pride themselves on partnering with clients to find the best solution for them.

If you thrive on new challenges and love taking a leading role this is the place for you. As part of their super close-knit team you will take ownership of the technical output of all digital projects. Your ability to embrace change and collaborate with both internal and external stakeholders, to deliver projects as efficiently as possible, will be key to success in this role. Not afraid of the complex or unfamiliar? We want to hear from you!

Essential skills:

• PHP development
• VanillaJS, Vue, Node, AJAX, and Jquery
• HTML5 and CSS
• SQL database maintenance and builds
• Git for continuous integration and source control
• API with REST

Desirable skills:

• Semantec mark-up
• WCAG standards
• Agile-focused delivery
• Organic search optimisation
• Cross browser compatibility

Salary £30k - £40k DOE

Working hours: 9:00-5:30 Monday-Friday from the office

Benefits: 20 days holiday + time given over Christmas period, Perkbox, Friday drinks, breakfast & snacks, monthly launch of new schemes, free fitness plan, bonus scheme, wellbeing initiative, regular appraisals, individual development budget, regular socials.

Location: Norwich, Norfolk

Commutable from: Norwich, Great Yarmouth, Cambridge, Ipswich, Diss, Kings Lynn, Beccles, Dereham, Cromer

This role would suit a passionate and experienced developer who thrives on new challenges in a supportive and sociable atmosphere.

Senior Developer - PHP, JavaScript, CSS

£30,000 - £40,000 DOE + benefits - Norwich, Norfolk

CloudScope are looking for a passionate and skilled developer to join a creative business based in Norwich. From their central offices, which have stunning views across the city, they work with both national and international clients on a range of interesting and exciting projects. Offering a range of solutions across multiple platforms they pride themselves on partnering with clients to find the best solution for them.

If you thrive on new challenges and love taking a leading role this is the place for you. As part of their super close-knit team you will take ownership of the technical output of all digital projects. Your ability to embrace change and collaborate with both internal and external stakeholders, to deliver projects as efficiently as possible, will be key to success in this role. Not afraid of the complex or unfamiliar? We want to hear from you!

Essential skills:

• PHP development
• VanillaJS, Vue, Node, AJAX, and Jquery
• HTML5 and CSS
• SQL database maintenance and builds
• Git for continuous integration and source control
• API with REST

Desirable skills:

• Semantec mark-up
• WCAG standards
• Agile-focused delivery
• Organic search optimisation
• Cross browser compatibility

Salary £30k - £40k DOE

Working hours: 9:00-5:30 Monday-Friday from the office

Benefits: 20 days holiday + time given over Christmas period, Perkbox, Friday drinks, breakfast & snacks, monthly launch of new schemes, free fitness plan, bonus scheme, wellbeing initiative, regular appraisals, individual development budget, regular socials.

Location: Norwich, Norfolk

Commutable from: Norwich, Great Yarmouth, Cambridge, Ipswich, Diss, Kings Lynn, Beccles, Dereham, Cromer

This role would suit a passionate and experienced developer who thrives on new challenges in a supportive and sociable atmosphere.

Lockheed Martin Rotary and Mission Systems Logistics and Training (RMS LT) entity provides a diverse range of products, services and capabilities. The Training product line ranges between CBT (Computer-based-training) through to high-fidelity, full-mission simulators for military and civilian domains.

Lockheed Martin RMS LT currently have an opportunity for an Oracle Database Administrator to join an existing team based at RAF Marham.

Th Database Administrator will be responsible for ensuring the integrity of all the databases within the system, and maintains the internal database of the system as well as the individual applications. Working closely with the System Administrator to carry out and sustain system-wide backups and restores, the DBA will provide maintenance of databases to include the following: backups, disaster recovery, database support (status checks, Oracle critical patch updates).

Required skills, qualifications and experience

• Must be capable of obtaining a UK Developed Vetting Security Clearance

• Certified in Security+

• Demonstrated database administration skills, to include:

  • Experience with importing large data volumes and managing large Oracle and SQLServer databases, be able to execute and troubleshoot database SQL scripts and report/correct finding and issues to the development team.

  • Database backups for Disaster Recovery preparation and maintenance on the Oracle databases. Scripts to perform Level 0 and delta (Level 1) backups, full logical export of all database data that collects snapshots of parameter files and checks database for logical and physical corruption

  • Database restoration for disaster recovery from most current backups Status check scripts to troubleshoot database issues by pulling status of every database on the server, status of the database listener, and provide database system file tampering notification

  • Manually install Oracle Critical Patch Updates

  • Reviewing V$ tables and DBA views for any issues that may arise

  • Locate user session data via the command line

  • Performance tuning utilizing SQL commands (without using Oracle Enterprise Manager) Oracle Recovery Manager (RMAN) experience for backup and recovery to include hot and cold backups.

  • Understanding of SQL/PL-SQL language and be able to execute.

Demonstrated system administration skills, to include:

• Setting up configuring and troubleshooting all aspects that make up Storage Area Network (SAN) Fabric architecture (Zoning, logical unit number (LUN) Masking, and host bus adapter (HBA) Hardware.

• Setting up configuring and troubleshooting all aspects that make up Internet Protocol (IP) Switch Fabric architecture (Routing, Fail Over, etc), Working knowledge of Networked Attached Storage (NAS) and supported protocols.

• Engineering skills required for maintaining Enterprise Server Racks. Strong Working knowledge of SSL/VPN security architecture with integration into multi-layered Firewall architecture.

• Ability to work with EMC storage configuration tools (Navisphere, Visual SAN, Fabric Manager).

• Performing System Virtual Volume Imaging and Recovery, Disk to Disk/DR and Disk to Tape.

Required skills, qualifications and experience

• Must be capable of obtaining a UK Developed Vetting Security Clearance

• Certified in Security+

• Demonstrated database administration skills, to include:

  • Experience with importing large data volumes and managing large Oracle and SQLServer databases, be able to execute and troubleshoot database SQL scripts and report/correct finding and issues to the development team.

  • Database backups for Disaster Recovery preparation and maintenance on the Oracle databases. Scripts to perform Level 0 and delta (Level 1) backups, full logical export of all database data that collects snapshots of parameter files and checks database for logical and physical corruption

  • Database restoration for disaster recovery from most current backups Status check scripts to troubleshoot database issues by pulling status of every database on the server, status of the database listener, and provide database system file tampering notification

  • Manually install Oracle Critical Patch Updates

  • Reviewing V$ tables and DBA views for any issues that may arise

  • Locate user session data via the command line

  • Performance tuning utilizing SQL commands (without using Oracle Enterprise Manager) Oracle Recovery Manager (RMAN) experience for backup and recovery to include hot and cold backups.

  • Understanding of SQL/PL-SQL language and be able to execute.

Demonstrated system administration skills, to include:

• • Setting up configuring and troubleshooting all aspects that make up Storage Area Network (SAN) Fabric architecture (Zoning, logical unit number (LUN) Masking, and host bus adapter (HBA) Hardware.

  • Setting up configuring and troubleshooting all aspects that make up Internet Protocol (IP) Switch Fabric architecture (Routing, Fail Over, etc), Working knowledge of Networked Attached Storage (NAS) and supported protocols.

  • Engineering skills required for maintaining Enterprise Server Racks. Strong Working knowledge of SSL/VPN security architecture with integration into multi-layered Firewall architecture.

  • Ability to work with EMC storage configuration tools (Navisphere, Visual SAN, Fabric Manager).

  • Performing System Virtual Volume Imaging and Recovery, Disk to Disk/DR and Disk to Tape.

Lockheed Martin Rotary and Mission Systems Logistics and Training (RMS LT) entity provides a diverse range of products, services and capabilities. The Training product line ranges between CBT (Computer-based-training) through to high-fidelity, full-mission simulators for military and civilian domains.

Lockheed Martin RMS LT currently have an opportunity for an Oracle Database Administrator to join an existing team based at RAF Marham.

Th Database Administrator will be responsible for ensuring the integrity of all the databases within the system, and maintains the internal database of the system as well as the individual applications. Working closely with the System Administrator to carry out and sustain system-wide backups and restores, the DBA will provide maintenance of databases to include the following: backups, disaster recovery, database support (status checks, Oracle critical patch updates).

Required skills, qualifications and experience

• Must be capable of obtaining a UK Developed Vetting Security Clearance

• Certified in Security+

• Demonstrated database administration skills, to include:

  • Experience with importing large data volumes and managing large Oracle and SQLServer databases, be able to execute and troubleshoot database SQL scripts and report/correct finding and issues to the development team.

  • Database backups for Disaster Recovery preparation and maintenance on the Oracle databases. Scripts to perform Level 0 and delta (Level 1) backups, full logical export of all database data that collects snapshots of parameter files and checks database for logical and physical corruption

  • Database restoration for disaster recovery from most current backups Status check scripts to troubleshoot database issues by pulling status of every database on the server, status of the database listener, and provide database system file tampering notification

  • Manually install Oracle Critical Patch Updates

  • Reviewing V$ tables and DBA views for any issues that may arise

  • Locate user session data via the command line

  • Performance tuning utilizing SQL commands (without using Oracle Enterprise Manager) Oracle Recovery Manager (RMAN) experience for backup and recovery to include hot and cold backups.

  • Understanding of SQL/PL-SQL language and be able to execute.

Demonstrated system administration skills, to include:

• Setting up configuring and troubleshooting all aspects that make up Storage Area Network (SAN) Fabric architecture (Zoning, logical unit number (LUN) Masking, and host bus adapter (HBA) Hardware.

• Setting up configuring and troubleshooting all aspects that make up Internet Protocol (IP) Switch Fabric architecture (Routing, Fail Over, etc), Working knowledge of Networked Attached Storage (NAS) and supported protocols.

• Engineering skills required for maintaining Enterprise Server Racks. Strong Working knowledge of SSL/VPN security architecture with integration into multi-layered Firewall architecture.

• Ability to work with EMC storage configuration tools (Navisphere, Visual SAN, Fabric Manager).

• Performing System Virtual Volume Imaging and Recovery, Disk to Disk/DR and Disk to Tape.

Required skills, qualifications and experience

• Must be capable of obtaining a UK Developed Vetting Security Clearance

• Certified in Security+

• Demonstrated database administration skills, to include:

  • Experience with importing large data volumes and managing large Oracle and SQLServer databases, be able to execute and troubleshoot database SQL scripts and report/correct finding and issues to the development team.

  • Database backups for Disaster Recovery preparation and maintenance on the Oracle databases. Scripts to perform Level 0 and delta (Level 1) backups, full logical export of all database data that collects snapshots of parameter files and checks database for logical and physical corruption

  • Database restoration for disaster recovery from most current backups Status check scripts to troubleshoot database issues by pulling status of every database on the server, status of the database listener, and provide database system file tampering notification

  • Manually install Oracle Critical Patch Updates

  • Reviewing V$ tables and DBA views for any issues that may arise

  • Locate user session data via the command line

  • Performance tuning utilizing SQL commands (without using Oracle Enterprise Manager) Oracle Recovery Manager (RMAN) experience for backup and recovery to include hot and cold backups.

  • Understanding of SQL/PL-SQL language and be able to execute.

Demonstrated system administration skills, to include:

• • Setting up configuring and troubleshooting all aspects that make up Storage Area Network (SAN) Fabric architecture (Zoning, logical unit number (LUN) Masking, and host bus adapter (HBA) Hardware.

  • Setting up configuring and troubleshooting all aspects that make up Internet Protocol (IP) Switch Fabric architecture (Routing, Fail Over, etc), Working knowledge of Networked Attached Storage (NAS) and supported protocols.

  • Engineering skills required for maintaining Enterprise Server Racks. Strong Working knowledge of SSL/VPN security architecture with integration into multi-layered Firewall architecture.

  • Ability to work with EMC storage configuration tools (Navisphere, Visual SAN, Fabric Manager).

  • Performing System Virtual Volume Imaging and Recovery, Disk to Disk/DR and Disk to Tape.

ASP.Net Developer

Role: ASP.Net Developer
Location: Henley-on-Thames
Salary: £30,000

APPLY TODAY!!!!!

My client is one of the UK's fastest growing communications providers. They are winners of multiple industry awards and have been featured twice on the Sunday Times TechTrack 100. They have well established relationships with all major communications vendors, enabling the packaging of multiple services into one comprehensive offering. They have an exciting opening for a ASP.Net Developer.

The role will be development and support of their in-house web-based systems, based on ASP.NET and MS SQL server. Their main application is a Billing portal for the Telecoms Market.

Experience needed:
- C# ASP.Net
- JavaScript, HTML, CSS
- SQL

It is also desired for you to have experience with TypeScript, UnitTesting, CI/CD, Azure, DevOps

If this role sounds interesting to you, please APPLY & get in touch with Bella Taylor @ ITECCO on or email bella . taylor @ itecco . co . uk

This role is commutable from:

Abingdon | Oxford | Wallingford | Maidenhead | Newbury | Reading | Slough | Bracknell | Oxfordshire Berkshire

Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.

ASP.Net Developer

Role: ASP.Net Developer
Location: Henley-on-Thames
Salary: £30,000

APPLY TODAY!!!!!

My client is one of the UK's fastest growing communications providers. They are winners of multiple industry awards and have been featured twice on the Sunday Times TechTrack 100. They have well established relationships with all major communications vendors, enabling the packaging of multiple services into one comprehensive offering. They have an exciting opening for a ASP.Net Developer.

The role will be development and support of their in-house web-based systems, based on ASP.NET and MS SQL server. Their main application is a Billing portal for the Telecoms Market.

Experience needed:
- C# ASP.Net
- JavaScript, HTML, CSS
- SQL

It is also desired for you to have experience with TypeScript, UnitTesting, CI/CD, Azure, DevOps

If this role sounds interesting to you, please APPLY & get in touch with Bella Taylor @ ITECCO on or email bella . taylor @ itecco . co . uk

This role is commutable from:

Abingdon | Oxford | Wallingford | Maidenhead | Newbury | Reading | Slough | Bracknell | Oxfordshire Berkshire

Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.