Our client is seeking an Inside Sales Engineer to join their team in Theale, Reading.

The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team.
You will be responsible for working collaboratively with the outside sales team as a technical advisor and product advocate.
The Inside Sales Engineer must be able to identify and provide reliable solutions for commercial and technical issues to assure complete customer satisfaction.

Primary Responsibilities:
• Assist outside sales team in executing and achieving their territory and market business plans
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
• Extensive interaction with customers, partners and team via phone and email
• Occasional travel as needed with outside Sales Team to support presentation and trade show activities
• Maintain high level of product knowledge and application
• Listen, understand and convey customer requirements
• Resolve customer issues working closely with headquarters to triage and monitor customer technical issues
• Maintain professional business relationships with target or assigned accounts
• Provide status of ongoing projects and future projects
• Identify and communicate customer's needs and sales opportunities to help future growth

Qualifications Required:
• Proficient in Microsoft Office
• Working knowledge of Linux
• Customer Service or Sales Support experience.
• Proficiency with CRM/Database tools
• Knowledge of working with and supporting various Microsoft operating systems. (Server 2008/2012/2016, windows 7/10/10 IOT)
• Working knowledge of building test servers with basic understanding of network protocols and DHCP and DNS setup.
• Virtualisation protocol Administration knowledge e.g. Citrix/VMWare/Microsoft RDS.
• Ability to replicate customer issues and logically work towards a solution.
• Experience working with thin clients would be beneficial.
• Remote deployment knowledge would also be beneficial.

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

Would suit someone who is looking for Technical Support, Helpdesk, IT Support, Internal IT Sales, Technical Advisor

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".

Our client is seeking an Inside Sales Engineer to join their team in Theale, Reading.

The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team.
You will be responsible for working collaboratively with the outside sales team as a technical advisor and product advocate.
The Inside Sales Engineer must be able to identify and provide reliable solutions for commercial and technical issues to assure complete customer satisfaction.

Primary Responsibilities:
• Assist outside sales team in executing and achieving their territory and market business plans
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
• Extensive interaction with customers, partners and team via phone and email
• Occasional travel as needed with outside Sales Team to support presentation and trade show activities
• Maintain high level of product knowledge and application
• Listen, understand and convey customer requirements
• Resolve customer issues working closely with headquarters to triage and monitor customer technical issues
• Maintain professional business relationships with target or assigned accounts
• Provide status of ongoing projects and future projects
• Identify and communicate customer's needs and sales opportunities to help future growth

Qualifications Required:
• Proficient in Microsoft Office
• Working knowledge of Linux
• Customer Service or Sales Support experience.
• Proficiency with CRM/Database tools
• Knowledge of working with and supporting various Microsoft operating systems. (Server 2008/2012/2016, windows 7/10/10 IOT)
• Working knowledge of building test servers with basic understanding of network protocols and DHCP and DNS setup.
• Virtualisation protocol Administration knowledge e.g. Citrix/VMWare/Microsoft RDS.
• Ability to replicate customer issues and logically work towards a solution.
• Experience working with thin clients would be beneficial.
• Remote deployment knowledge would also be beneficial.

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

Would suit someone who is looking for Technical Support, Helpdesk, IT Support, Internal IT Sales, Technical Advisor

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".

Our client is seeking an Inside Support Engineer to join their team in Theale, Reading.

The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team.
You will be responsible for working collaboratively with the outside sales team as a technical advisor and product advocate.
The Inside Sales Engineer must be able to identify and provide reliable solutions for commercial and technical issues to assure complete customer satisfaction.

Primary Responsibilities:
• Assist outside sales team in executing and achieving their territory and market business plans
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
• Extensive interaction with customers, partners and team via phone and email
• Occasional travel as needed with outside Sales Team to support presentation and trade show activities
• Maintain high level of product knowledge and application
• Listen, understand and convey customer requirements
• Resolve customer issues working closely with headquarters to triage and monitor customer technical issues
• Maintain professional business relationships with target or assigned accounts
• Provide status of ongoing projects and future projects
• Identify and communicate customer's needs and sales opportunities to help future growth

Qualifications Required:
• Proficient in Microsoft Office
• Working knowledge of Linux
• Customer Service or Sales Support experience.
• Proficiency with CRM/Database tools
• Knowledge of working with and supporting various Microsoft operating systems. (Server 2008/2012/2016, windows 7/10/10 IOT)
• Working knowledge of building test servers with basic understanding of network protocols and DHCP and DNS setup.
• Virtualisation protocol Administration knowledge e.g. Citrix/VMWare/Microsoft RDS.
• Ability to replicate customer issues and logically work towards a solution.
• Experience working with thin clients would be beneficial.
• Remote deployment knowledge would also be beneficial.

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

Would suit someone who is looking for Technical Support, Helpdesk, IT Support, Internal IT Sales, Technical Advisor

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".

Our client is seeking an Inside Support Engineer to join their team in Theale, Reading.

The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team.
You will be responsible for working collaboratively with the outside sales team as a technical advisor and product advocate.
The Inside Sales Engineer must be able to identify and provide reliable solutions for commercial and technical issues to assure complete customer satisfaction.

Primary Responsibilities:
• Assist outside sales team in executing and achieving their territory and market business plans
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
• Extensive interaction with customers, partners and team via phone and email
• Occasional travel as needed with outside Sales Team to support presentation and trade show activities
• Maintain high level of product knowledge and application
• Listen, understand and convey customer requirements
• Resolve customer issues working closely with headquarters to triage and monitor customer technical issues
• Maintain professional business relationships with target or assigned accounts
• Provide status of ongoing projects and future projects
• Identify and communicate customer's needs and sales opportunities to help future growth

Qualifications Required:
• Proficient in Microsoft Office
• Working knowledge of Linux
• Customer Service or Sales Support experience.
• Proficiency with CRM/Database tools
• Knowledge of working with and supporting various Microsoft operating systems. (Server 2008/2012/2016, windows 7/10/10 IOT)
• Working knowledge of building test servers with basic understanding of network protocols and DHCP and DNS setup.
• Virtualisation protocol Administration knowledge e.g. Citrix/VMWare/Microsoft RDS.
• Ability to replicate customer issues and logically work towards a solution.
• Experience working with thin clients would be beneficial.
• Remote deployment knowledge would also be beneficial.

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

Would suit someone who is looking for Technical Support, Helpdesk, IT Support, Internal IT Sales, Technical Advisor

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".

• Previous experience working in an IT Support environment or have a strong educational background in IT (degree level)
• Experience working with either Windows or Linux based operating systems
• Basic networking knowledge including the TCP Stack
• Knowledge of any cloud providers would be beneficial- Azure or AWS or Google Cloud etc
• Basic scripting knowledge would be beneficial but not necessary
• Experience troubleshooting to resolve issues

• Support business users with internal issues, remotely and deskside
• Work with routers, servers and cloud technologies
• Assist with installation of any new infrastructure related hardware
• Maintain systems and networks within the business
• Implement and set up any new technology within the business
• Patches of operating systems and software
• Support all software sites
• Install new software suits and operating systems
• Work closely with the Development teams and implement code

• Up to £32,000 salary depending on experience (with opportunities to earn more)
• Generous holiday package
• Continuous training and progression offered
• Paid IT Certifications

• Previous experience working in an IT Support environment or have a strong educational background in IT (degree level)
• Experience working with either Windows or Linux based operating systems
• Basic networking knowledge including the TCP Stack
• Knowledge of any cloud providers would be beneficial- Azure or AWS or Google Cloud etc
• Basic scripting knowledge would be beneficial but not necessary
• Experience troubleshooting to resolve issues

• Support business users with internal issues, remotely and deskside
• Work with routers, servers and cloud technologies
• Assist with installation of any new infrastructure related hardware
• Maintain systems and networks within the business
• Implement and set up any new technology within the business
• Patches of operating systems and software
• Support all software sites
• Install new software suits and operating systems
• Work closely with the Development teams and implement code

• Up to £32,000 salary depending on experience (with opportunities to earn more)
• Generous holiday package
• Continuous training and progression offered
• Paid IT Certifications

Junior-Mid Developer - PHP/ MySQL/ JavaScript

As a market leader of Management Software, they develop and support their product internally to meet the constant demand of a rapidly growing market. Now they search for a skilled developer, who can contribute idea's, manage expectations from clients and support at the high level. This is an urgent request for candidates, with interviews taking place this week!

With their product range always evolving to stay at a peak, you will have the opportunity to learn new skills that highly sort after in the market.

Get in touch if you have knowledge or experience in the following:

• LAMP Stack (PHP, Linux, Apache & MySQL)
• JavaScript
• Version Control: GIT

Desirable skills:

• OOP Principles
• API Integration
• Test-Driven Development

More Details?

APPLY NOW with your CV or call Louis Williams on to find out about this great opportunity in more detail.

Junior-Mid Developer - PHP/ MySQL/ JavaScript

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

Junior-Mid Developer - PHP/ MySQL/ JavaScript

As a market leader of Management Software, they develop and support their product internally to meet the constant demand of a rapidly growing market. Now they search for a skilled developer, who can contribute idea's, manage expectations from clients and support at the high level. This is an urgent request for candidates, with interviews taking place this week!

With their product range always evolving to stay at a peak, you will have the opportunity to learn new skills that highly sort after in the market.

Get in touch if you have knowledge or experience in the following:

• LAMP Stack (PHP, Linux, Apache & MySQL)
• JavaScript
• Version Control: GIT

Desirable skills:

• OOP Principles
• API Integration
• Test-Driven Development

More Details?

APPLY NOW with your CV or call Louis Williams on to find out about this great opportunity in more detail.

Junior-Mid Developer - PHP/ MySQL/ JavaScript

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

 Reed are delighted to working with a leading software company in central Bath with their search for a Linux Support Engineer to join their technical operations team

Within this position you will be responsible for the deployment and support of virtualized infrastructure software

This is a shift-based role, which will join our 24 x 7 shift pattern – 4 days on - 4 days off - 4 nights on - 4 days off

To note the base salary will have a 20% shift allowance added for the shift pattern 

Responsibilities

Answering emails, calls and online chat in a positive and friendly manner.

Creating a record of each customer problem and spot trends when applicable.

Deliver technical IT support as required to our diverse client base

Monitoring live troubleshooting issues and escalating issues

Management of Windows and Linux server operating systems

Fulfilling IT maintenance tasks scheduled by other team members.

Promote and provide support for new products and technologies.

Managing corporate IT desktop and laptops

Onboarding new employees: laptop setup, account creation and new user orientation

Knowledge, Skills and Experience

The candidate should have a minimum of 1 years’ experience in an IT Operational support role working with Linux operating systems

Good understanding of core internet technologies – Routing/Switching, DNS, DHCP, firewalls

Experience working in a customer-facing technical role which requires solid technical aptitude, excellent written and oral communications skills and the ability to deal effectively with people at all levels and in different situations.

Strong analytical skills with proven problem-solving ability.

Demonstrated willingness to learn and apply new technology.

Essential experience with these technologies:

Linux Ubuntu Operating systems

Virtualisation (ideally Xen, alternatively advanced knowledge of others such as VMWare, KVM, Hyper-V etc)

If you are interested in this fantastic opportunity please apply online 

 Reed are delighted to working with a leading software company in central Bath with their search for a Linux Support Engineer to join their technical operations team

Within this position you will be responsible for the deployment and support of virtualized infrastructure software

This is a shift-based role, which will join our 24 x 7 shift pattern – 4 days on - 4 days off - 4 nights on - 4 days off

To note the base salary will have a 20% shift allowance added for the shift pattern 

Responsibilities

Answering emails, calls and online chat in a positive and friendly manner.

Creating a record of each customer problem and spot trends when applicable.

Deliver technical IT support as required to our diverse client base

Monitoring live troubleshooting issues and escalating issues

Management of Windows and Linux server operating systems

Fulfilling IT maintenance tasks scheduled by other team members.

Promote and provide support for new products and technologies.

Managing corporate IT desktop and laptops

Onboarding new employees: laptop setup, account creation and new user orientation

Knowledge, Skills and Experience

The candidate should have a minimum of 1 years’ experience in an IT Operational support role working with Linux operating systems

Good understanding of core internet technologies – Routing/Switching, DNS, DHCP, firewalls

Experience working in a customer-facing technical role which requires solid technical aptitude, excellent written and oral communications skills and the ability to deal effectively with people at all levels and in different situations.

Strong analytical skills with proven problem-solving ability.

Demonstrated willingness to learn and apply new technology.

Essential experience with these technologies:

Linux Ubuntu Operating systems

Virtualisation (ideally Xen, alternatively advanced knowledge of others such as VMWare, KVM, Hyper-V etc)

If you are interested in this fantastic opportunity please apply online