As an Software Support Technician you will be providing remote technical support to external users of a bespoke software system. This is a busy and fast paced role so you must be able to work well under pressure in order to fulfil customer service level agreements. Full training will be provided on the bespoke software.

Duties will include:

Answering the phone, dealing with technical queries for software applications.

Delivering solutions and excellent customer service in a timely manner.

Requirements:

A degree/HND (or equivalent) qualification in an IT related subject.

Experience of working in a similar role, providing technical remote/helpdesk support and advice.

Knowledge of Windows Servers and Microsoft SQL

Any knowledge of stock control and management systems within the Merchant industry would be a considerable advantage.

The hours of work are Monday to Friday and there will be a rota for working Saturday's.

Salary £16k - £24k depending upon level of experience and qualifications.

The first stage of the application process is to apply online.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

As an Software Support Technician you will be providing remote technical support to external users of a bespoke software system. This is a busy and fast paced role so you must be able to work well under pressure in order to fulfil customer service level agreements. Full training will be provided on the bespoke software.

Duties will include:

Answering the phone, dealing with technical queries for software applications.

Delivering solutions and excellent customer service in a timely manner.

Requirements:

A degree/HND (or equivalent) qualification in an IT related subject.

Experience of working in a similar role, providing technical remote/helpdesk support and advice.

Knowledge of Windows Servers and Microsoft SQL

Any knowledge of stock control and management systems within the Merchant industry would be a considerable advantage.

The hours of work are Monday to Friday and there will be a rota for working Saturday's.

Salary £16k - £24k depending upon level of experience and qualifications.

The first stage of the application process is to apply online.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Application/Product Support role based in South Oxford

The Role:

• Providing level 2 support for applications within the Product Support team's remit
• Acting as a point of contact for services you represent
• Collaborating, maintaining excellent relationships with all key business & technology stakeholders on the overall service roadmaps for services you represent
• Owning the full-service lifecycle of the product and is not restricted to work on tickets only
• Ensuring that the service is designed to meet the needs of the business throughout the service lifecycle, agree and manage KPIs and SLAs with the business
• Accounting for the successful transition of products and services from Build to Run (BAU) mode
• Ensuring appropriate communication between business users, the product team, technology team & 3rd party vendors for general queries, incidents, problems and requests relating to the products/ applications in scope as required to meet business objectives
• Establishing and providing key stakeholders timely communication and having regular interactions about new services/changes using appropriate modes of communication to ensure service excellence

Experience Required:

• Relevant experience in a Product or Application support role
• Excellent knowledge of a wide area of information systems concepts and practice, both within and beyond own organization. Including all stages of systems development. Has a deep knowledge of at least one area of specialisation
• Demonstrated rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality
• Good knowledge of MS Office applications, especially Excel, Word, and Visio
• Familiarity with database and SQL query; good knowledge of internet usage and common browsers
• Knowledge of XML, HTML, as well as scripting languages will be a plus
• ITIL v3/v4 Foundation / Intermediate (beneficial)

If the role sounds of interest please send me your CV and I will call you to discuss the role in more detail.

Application/Product Support role based in South Oxford

The Role:

• Providing level 2 support for applications within the Product Support team's remit
• Acting as a point of contact for services you represent
• Collaborating, maintaining excellent relationships with all key business & technology stakeholders on the overall service roadmaps for services you represent
• Owning the full-service lifecycle of the product and is not restricted to work on tickets only
• Ensuring that the service is designed to meet the needs of the business throughout the service lifecycle, agree and manage KPIs and SLAs with the business
• Accounting for the successful transition of products and services from Build to Run (BAU) mode
• Ensuring appropriate communication between business users, the product team, technology team & 3rd party vendors for general queries, incidents, problems and requests relating to the products/ applications in scope as required to meet business objectives
• Establishing and providing key stakeholders timely communication and having regular interactions about new services/changes using appropriate modes of communication to ensure service excellence

Experience Required:

• Relevant experience in a Product or Application support role
• Excellent knowledge of a wide area of information systems concepts and practice, both within and beyond own organization. Including all stages of systems development. Has a deep knowledge of at least one area of specialisation
• Demonstrated rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality
• Good knowledge of MS Office applications, especially Excel, Word, and Visio
• Familiarity with database and SQL query; good knowledge of internet usage and common browsers
• Knowledge of XML, HTML, as well as scripting languages will be a plus
• ITIL v3/v4 Foundation / Intermediate (beneficial)

If the role sounds of interest please send me your CV and I will call you to discuss the role in more detail.

JUNIOR MIS SUPPORT ENNGINEER - SQL / T-SQL / SSIS / SSRS

BRAND NEW ROLE WITHIN A PIONEERING BI SOLUTIONS COMPANY IN STAFFORDSHIRE!

• Great central location - easily commutable & parking on site
• SQL / T-SQL / SSIS / SSRS
• £25,000 - £28,000 excellent benefits including 10% bonus!
• To apply please call (phone number removed) / (phone number removed) or email (url removed)

Based in the heart of Staffordshire, we are a well-known IT company seeking to appoint a talented Junior MIS Support Engineer who has experience working with SQL / T-SQL / SSIS / SSRS . We have grown healthily year on year and we pride ourselves on the training and development we offer to our employees.

Sourced by @TechCareers_W - Your 24/7 twitter feed of latest IT vacancies across the West Mids.

WHO ARE WE?

We are an established company who are one of the front leaders in the UK in what we do, we base ourselves as a company on putting the time and effort into training and development with our employees to ensure we deliver the best in class service to our customers and clients. Our services are operated on a global scale and we are forever growing, we are therefore looking to expand our team further by appointing a dedicated Junior MIS Support Engineer experience to support our growth!

WHAT WILL YOU BE DOING?

Immersing yourself as a key member in the MIS team, whose overall function within the business is to provide accurate and up to date reports and insight to senior stake holders. You will play a key part in ensuring this part of our business continues to run efficiently by using your SQL / T-SQL / SSIS / SSRS skills and will be identifying and explaining why specific data has been returned by a business process by querying the ETL and report packages.

WE NEED YOU TO HAVE…

• SQL / T-SQL / SSIS / SSRS
• Higher education achievement in a computer related discipline.
• SQL Server Knowledge.
• Great written and verbal communication skills

TO BE CONSIDERED

Please either apply by clicking online or emailing me directly to (url removed) - For further information please call me on (phone number removed) / (phone number removed). If required, I can make myself available outside of business hours. By applying for this role, you give express consent for us to process and submit (subject to your required skills) your application to our client in conjunction with this vacancy only. I am also on Twitter (@SearchableHenry) or connect with me on LinkedIn, just search Henry Turnbull on Google.

Key Skills
SQL / T-SQL / SSIS / SSRS

JUNIOR MIS SUPPORT ENNGINEER - SQL / T-SQL / SSIS / SSRS

BRAND NEW ROLE WITHIN A PIONEERING BI SOLUTIONS COMPANY IN STAFFORDSHIRE!

• Great central location - easily commutable & parking on site
• SQL / T-SQL / SSIS / SSRS
• £25,000 - £28,000 excellent benefits including 10% bonus!
• To apply please call (phone number removed) / (phone number removed) or email (url removed)

Based in the heart of Staffordshire, we are a well-known IT company seeking to appoint a talented Junior MIS Support Engineer who has experience working with SQL / T-SQL / SSIS / SSRS . We have grown healthily year on year and we pride ourselves on the training and development we offer to our employees.

Sourced by @TechCareers_W - Your 24/7 twitter feed of latest IT vacancies across the West Mids.

WHO ARE WE?

We are an established company who are one of the front leaders in the UK in what we do, we base ourselves as a company on putting the time and effort into training and development with our employees to ensure we deliver the best in class service to our customers and clients. Our services are operated on a global scale and we are forever growing, we are therefore looking to expand our team further by appointing a dedicated Junior MIS Support Engineer experience to support our growth!

WHAT WILL YOU BE DOING?

Immersing yourself as a key member in the MIS team, whose overall function within the business is to provide accurate and up to date reports and insight to senior stake holders. You will play a key part in ensuring this part of our business continues to run efficiently by using your SQL / T-SQL / SSIS / SSRS skills and will be identifying and explaining why specific data has been returned by a business process by querying the ETL and report packages.

WE NEED YOU TO HAVE…

• SQL / T-SQL / SSIS / SSRS
• Higher education achievement in a computer related discipline.
• SQL Server Knowledge.
• Great written and verbal communication skills

TO BE CONSIDERED

Please either apply by clicking online or emailing me directly to (url removed) - For further information please call me on (phone number removed) / (phone number removed). If required, I can make myself available outside of business hours. By applying for this role, you give express consent for us to process and submit (subject to your required skills) your application to our client in conjunction with this vacancy only. I am also on Twitter (@SearchableHenry) or connect with me on LinkedIn, just search Henry Turnbull on Google.

Key Skills
SQL / T-SQL / SSIS / SSRS

DATA ENGINEER - PYTHON / MONGODB / C# / CLOUD COMPUTING

NEW ROLE WORKING WITH A LEADER IN E-COMMERCE SOLUTIONS

• Excellent Transport Links
• PYTHON / MONGODB / C# / CLOUD COMPUTING
• Competitive Salary - Excellent Benefits
• To apply please call (phone number removed) or email (url removed)

Based in Manchester we are a client-focused organisation seeking to appoint a talented Data Engineer with solid background in PYTHON / MONGODB / C# / CLOUD COMPUTING skills to join our team.

Sourced by: @Techcareers_NW - your 24/7 twitter feed of latest IT vacancies across the North West.

WHO ARE WE?

We are an e-commerce automated solutions provider who has experienced significant growth since our inception. This growth has allowed us to expand further with the appointment of an accomplished data engineer with good working knowledge of PYTHON / MONGODB / C# / CLOUD COMPUTING experience.

WHAT WILL YOU BE DOING?

A key player in our business, your background in PYTHON / MONGODB / C# / CLOUD COMPUTING will allow you develop and maintain our data pipelines in congress with our data strategy. Governance and best practice should play a fundamental part in your process and you will show true passion for us and our goals.

WE NEED YOU TO HAVE…..

• PYTHON / MONGODB / C# / CLOUD COMPUTING
• Strong Stakeholder Management Skills
• Ability to coach and mentor junior engineers

IT'S NICE TO HAVE…..

• Exposure to multiple databases (e.g. SQL, MongoDB, PostgreSQL)
• Problem Solving Approach

TO BE CONSIDERED…..

Please either apply by clicking online or emailing me directly to (url removed). For further information please call me on (phone number removed) or (phone number removed). I can make myself available outside of normal working hours to suit from 7am until 10pm. If I'm unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableHenry or connect with me on LinkedIn.

KEY SKILLS:

PYTHON / MONGODB / C# / CLOUD COMPUTING

DATA ENGINEER - PYTHON / MONGODB / C# / CLOUD COMPUTING

NEW ROLE WORKING WITH A LEADER IN E-COMMERCE SOLUTIONS

• Excellent Transport Links
• PYTHON / MONGODB / C# / CLOUD COMPUTING
• Competitive Salary - Excellent Benefits
• To apply please call (phone number removed) or email (url removed)

Based in Manchester we are a client-focused organisation seeking to appoint a talented Data Engineer with solid background in PYTHON / MONGODB / C# / CLOUD COMPUTING skills to join our team.

Sourced by: @Techcareers_NW - your 24/7 twitter feed of latest IT vacancies across the North West.

WHO ARE WE?

We are an e-commerce automated solutions provider who has experienced significant growth since our inception. This growth has allowed us to expand further with the appointment of an accomplished data engineer with good working knowledge of PYTHON / MONGODB / C# / CLOUD COMPUTING experience.

WHAT WILL YOU BE DOING?

A key player in our business, your background in PYTHON / MONGODB / C# / CLOUD COMPUTING will allow you develop and maintain our data pipelines in congress with our data strategy. Governance and best practice should play a fundamental part in your process and you will show true passion for us and our goals.

WE NEED YOU TO HAVE…..

• PYTHON / MONGODB / C# / CLOUD COMPUTING
• Strong Stakeholder Management Skills
• Ability to coach and mentor junior engineers

IT'S NICE TO HAVE…..

• Exposure to multiple databases (e.g. SQL, MongoDB, PostgreSQL)
• Problem Solving Approach

TO BE CONSIDERED…..

Please either apply by clicking online or emailing me directly to (url removed). For further information please call me on (phone number removed) or (phone number removed). I can make myself available outside of normal working hours to suit from 7am until 10pm. If I'm unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableHenry or connect with me on LinkedIn.

KEY SKILLS:

PYTHON / MONGODB / C# / CLOUD COMPUTING

DATA WAREHOUSE DEVELOPER - ETL / AB INITIO / KOGNITO

BRAND NEW ROLE WITHIN A PIONEERING BI SOLUTIONS COMPANY IN STAFFORDSHIRE!

• Great central location - easily commutable & parking on site
• ETL / AB INITIO / KOGNITO
• £45,000/£50,000 excellent benefits including 10% bonus!
• Relocation package if needed! Including first 6 months rent paid for!
• To apply please call (phone number removed) / (phone number removed) or email (url removed)

Based in the heart of Staffordshire, we are a well-known IT company seeking to appoint a talented Data Warehouse Developer who has experience working with ETL / AB Initio / Kognito. We have grown rapidly since our doors first opened and we pride ourselves on the training and development we offer to our employees.

Sourced by @TechCareers_W - Your 24/7 twitter feed of latest IT vacancies across the West Mids.

WHO ARE WE?

We are an established company who are one of the front leaders in the UK in what we do, we base ourselves as a company on putting the time and effort into training and development with our employees to ensure we deliver the best in class service to our customers and clients. Our services are operated on a global scale and we are forever growing, we are therefore looking to expand our team further by appointing a dedicated Data Warehouse Developer who can use their ETL / AB Initio / Kognito experience to support our growth!

WHAT WILL YOU BE DOING?

Immersing yourself as a key member in the MIS team, you will use your ETL / AB Initio / Kognito skills and will be responsible for implementing the changes and improvements required within our ETL and data warehouse products. As well as maintaining our current databases and playing part in the evolution of our standards and processes.

WE NEED YOU TO HAVE…

• ETL / AB Initio / Kognito
• Advanced database and development experience in a commercial environment.
• SQL Server Knowledge.

TO BE CONSIDERED

Please either apply by clicking online or emailing me directly to (url removed) - For further information please call me on (phone number removed) / (phone number removed). If required, I can make myself available outside of business hours. By applying for this role, you give express consent for us to process and submit (subject to your required skills) your application to our client in conjunction with this vacancy only. I am also on Twitter (@SearchableHenry) or connect with me on LinkedIn, just search Henry Turnbull on Google.

Key Skills
ETL / AB INITIO / KOGNITO

DATA WAREHOUSE DEVELOPER - ETL / AB INITIO / KOGNITO

BRAND NEW ROLE WITHIN A PIONEERING BI SOLUTIONS COMPANY IN STAFFORDSHIRE!

• Great central location - easily commutable & parking on site
• ETL / AB INITIO / KOGNITO
• £45,000/£50,000 excellent benefits including 10% bonus!
• Relocation package if needed! Including first 6 months rent paid for!
• To apply please call (phone number removed) / (phone number removed) or email (url removed)

Based in the heart of Staffordshire, we are a well-known IT company seeking to appoint a talented Data Warehouse Developer who has experience working with ETL / AB Initio / Kognito. We have grown rapidly since our doors first opened and we pride ourselves on the training and development we offer to our employees.

Sourced by @TechCareers_W - Your 24/7 twitter feed of latest IT vacancies across the West Mids.

WHO ARE WE?

We are an established company who are one of the front leaders in the UK in what we do, we base ourselves as a company on putting the time and effort into training and development with our employees to ensure we deliver the best in class service to our customers and clients. Our services are operated on a global scale and we are forever growing, we are therefore looking to expand our team further by appointing a dedicated Data Warehouse Developer who can use their ETL / AB Initio / Kognito experience to support our growth!

WHAT WILL YOU BE DOING?

Immersing yourself as a key member in the MIS team, you will use your ETL / AB Initio / Kognito skills and will be responsible for implementing the changes and improvements required within our ETL and data warehouse products. As well as maintaining our current databases and playing part in the evolution of our standards and processes.

WE NEED YOU TO HAVE…

• ETL / AB Initio / Kognito
• Advanced database and development experience in a commercial environment.
• SQL Server Knowledge.

TO BE CONSIDERED

Please either apply by clicking online or emailing me directly to (url removed) - For further information please call me on (phone number removed) / (phone number removed). If required, I can make myself available outside of business hours. By applying for this role, you give express consent for us to process and submit (subject to your required skills) your application to our client in conjunction with this vacancy only. I am also on Twitter (@SearchableHenry) or connect with me on LinkedIn, just search Henry Turnbull on Google.

Key Skills
ETL / AB INITIO / KOGNITO