The Company

An industry leading Media technology company specialising in software based solutions for the delivery of content.

The Brief

To provide technical expertise and support of system on Ingres databases and installations both locally and at client sites on Windows, Linux and Unix operating systems for a . The role involves the provision of technical leadership on database and server related environments.

The work will involve:

• Ensuring that database changes are rolled out to internal databases,
• Packaging and installing releases to clients,
• Monitoring and maintaining database installations,
• Writing batch scripts to support the work
• Providing 2nd-line support for technical issues.
• You will work closely with Software Engineering and Systems Administrators. They will join a rota to provide 24/7 support for clients.
• Provide technical expertise in the areas of database administration, application deployments and upgrades both on internal and external client installations.
• Test and prepare implementation of database software upgrades and patch releases for customers.
• Create and make available databases for Support, Development and Test.
• Manage standard DBA tasks, including securing databases, managing space, monitoring performance, installing patches.
• Provide 24/7 on-call support as part of a rota.
• Maintain documentation of new or amended procedures
• Conduct Technical Surveys and contribute to strategic planning.
• Ensure all working practices comply with Health and Safety legislation.

Experience/Knowledge:

Essential

• Deep knowledge of Ingres and a good grounding in Unix/Linux.
• You will be able write and run basic sql to interrogate and update a database without using an sql builder tool.
• You will be comfortable navigating in unix and be able to run basic commands on the command line to list files/directories, understand permissions, search for processes. Experience in the vi editor and/or writing batch scripts is desirable.
• Database administration experience
• Windows
• Scripting - Python, Bash, Shell
• Experience of applying Critical Patch updates to databases and applications in production environments.
• Commercial experience of software deployments and installations
• Analytical ability to investigate, using appropriate tools, database failures, error log entries and other problem indications and to propose and implement solutions
• Effectively communicate issues to others with less detailed database knowledge such that problems can be explained to clients
• Work under pressure and remain calm and objective when dealing with problems whilst having due regard for the urgency of situations where issues are impacting operational service levels
• Professional client facing skills and the ability to plan and prioritise workload and complete documentation
• Available to work out of standard business hours and as part of an emergency on call rota when required.
• Undertake occasional travel as required.
• Take decisions on actions required within the bounds of responsibility and to escalate problems as necessary to management

Desirable

• Experience of Oracle and SQL Server will be an advantage
• Professional Database Certification or other advanced technical qualification

The Company

An industry leading Media technology company specialising in software based solutions for the delivery of content.

The Brief

To provide technical expertise and support of system on Ingres databases and installations both locally and at client sites on Windows, Linux and Unix operating systems for a . The role involves the provision of technical leadership on database and server related environments.

The work will involve:

• Ensuring that database changes are rolled out to internal databases,
• Packaging and installing releases to clients,
• Monitoring and maintaining database installations,
• Writing batch scripts to support the work
• Providing 2nd-line support for technical issues.
• You will work closely with Software Engineering and Systems Administrators. They will join a rota to provide 24/7 support for clients.
• Provide technical expertise in the areas of database administration, application deployments and upgrades both on internal and external client installations.
• Test and prepare implementation of database software upgrades and patch releases for customers.
• Create and make available databases for Support, Development and Test.
• Manage standard DBA tasks, including securing databases, managing space, monitoring performance, installing patches.
• Provide 24/7 on-call support as part of a rota.
• Maintain documentation of new or amended procedures
• Conduct Technical Surveys and contribute to strategic planning.
• Ensure all working practices comply with Health and Safety legislation.

Experience/Knowledge:

Essential

• Deep knowledge of Ingres and a good grounding in Unix/Linux.
• You will be able write and run basic sql to interrogate and update a database without using an sql builder tool.
• You will be comfortable navigating in unix and be able to run basic commands on the command line to list files/directories, understand permissions, search for processes. Experience in the vi editor and/or writing batch scripts is desirable.
• Database administration experience
• Windows
• Scripting - Python, Bash, Shell
• Experience of applying Critical Patch updates to databases and applications in production environments.
• Commercial experience of software deployments and installations
• Analytical ability to investigate, using appropriate tools, database failures, error log entries and other problem indications and to propose and implement solutions
• Effectively communicate issues to others with less detailed database knowledge such that problems can be explained to clients
• Work under pressure and remain calm and objective when dealing with problems whilst having due regard for the urgency of situations where issues are impacting operational service levels
• Professional client facing skills and the ability to plan and prioritise workload and complete documentation
• Available to work out of standard business hours and as part of an emergency on call rota when required.
• Undertake occasional travel as required.
• Take decisions on actions required within the bounds of responsibility and to escalate problems as necessary to management

Desirable

• Experience of Oracle and SQL Server will be an advantage
• Professional Database Certification or other advanced technical qualification

A new and exciting 6 month contract opportunity based in Welwyn for an accomplished Business Process Manager (HR / People Change) has been released.

To be suitable for this position you will have proven People Process experience, modelling, documenting, analysing and designing people management processes as well as Relevant HR System Experience (e.g. Oracle, SAP, SuccessFactors, Aris, Visio, Ariba).

The Client

My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer a number of exciting opportunities.

The Role

We are currently recruiting a Business Process Manager to work within the Group People Function (HR). We have recently launched a new people management system, and this role will be critical to ensuring the effective management and maintenance of people processes.

Working as part of a small professional team, you will be responsible for modelling, documenting, analysing and designing our people management processes. Using industry leading software and technology, you will be at the heart of setting the global design for the people operations. As a People Business Process Manager, the successful applicant would own and maintain the processes, working alongside the Global Process Owner (GPO) as a Subject Matter Expert (SME) to drive the effective management of people processes

Knowledge, Skills and Ability - **ALL Essential unless stated**

* Six Sigma process improvement
* People/HR Process management
* Relevant HR System Experience (e.g. Oracle, SAP, SuccessFactors, Aris, Visio,Ariba)
* Experience using process tools e.g. ARIS - Desired
* Agile Project Methodology
* Project Delivery and Governance
* Financial and Benefits Management
* Change Management
* Strategic and Analytical thinking
* Facilitation skills
* Networking (across multiple functions, business units, external stakeholders)
* Retail background - Highly Desired

Other Key Experience:

* Solution Definition
* Knowledge Management
* Business Analysis
* Programme Management

Candidates will need to show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunity's employer.

A new and exciting 6 month contract opportunity based in Welwyn for an accomplished Business Process Manager (HR / People Change) has been released.

To be suitable for this position you will have proven People Process experience, modelling, documenting, analysing and designing people management processes as well as Relevant HR System Experience (e.g. Oracle, SAP, SuccessFactors, Aris, Visio, Ariba).

The Client

My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer a number of exciting opportunities.

The Role

We are currently recruiting a Business Process Manager to work within the Group People Function (HR). We have recently launched a new people management system, and this role will be critical to ensuring the effective management and maintenance of people processes.

Working as part of a small professional team, you will be responsible for modelling, documenting, analysing and designing our people management processes. Using industry leading software and technology, you will be at the heart of setting the global design for the people operations. As a People Business Process Manager, the successful applicant would own and maintain the processes, working alongside the Global Process Owner (GPO) as a Subject Matter Expert (SME) to drive the effective management of people processes

Knowledge, Skills and Ability - **ALL Essential unless stated**

* Six Sigma process improvement
* People/HR Process management
* Relevant HR System Experience (e.g. Oracle, SAP, SuccessFactors, Aris, Visio,Ariba)
* Experience using process tools e.g. ARIS - Desired
* Agile Project Methodology
* Project Delivery and Governance
* Financial and Benefits Management
* Change Management
* Strategic and Analytical thinking
* Facilitation skills
* Networking (across multiple functions, business units, external stakeholders)
* Retail background - Highly Desired

Other Key Experience:

* Solution Definition
* Knowledge Management
* Business Analysis
* Programme Management

Candidates will need to show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunity's employer.