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  • Bristol
  • £18,000/annum
    • Permanent
  • 09 Mar 2020

Technical Support Administrator – £18,000 + Bonus (OTE £21,000) – Bristol

The Role

Would you welcome the opportunity to join a growing Bristol-based software house in a Technical Support Administrator role? This a great opportunity for an enthusiastic, customer-focused individual with experience in telephone-based client assistance, admin and sales order processing.

Providing excellent customer service, problem solving and closely coordinating with other departments, the successful candidate will join a small team, reporting to the Group Technical Support Manager. Full training will be provided, leaving the successful candidate poised to grow the role.

The key responsibilities of the Technical Support Administrator role include, but are not limited to:

  • Software support: Handling and resolving inbound calls and logging them on appropriate CRM systems; making outbound calls as scheduled; using screen-sharing technology to assist customers; providing internal support.
  • Sales assistance: Assisting the sales team with prospects and new clients; delivering individual sales targets through self-generated leads.
  • Administrative support: Dispatching sales contracts and digital software orders; raising sales invoices; managing direct debit processes including contacting subscribers who have not paid; distributing letters and emails to customers on a daily basis.  

The Company

The company is an innovative and award-winning Bristol-based software house specialising in the construction sector.  We pride ourselves on our continued ability to provide value-for-money software solutions that are rigorously tested by builders and professionals. Customer feedback is also important to us – as it inspires new features, which continue to enhance our position.

A mark of our success is that the company exceeded expectations during the last recession, as businesses turned to our value-for-money software solutions to save time, mitigate errors and improve profitability.  Key to our success is our community spirit – the ideas of all staff are valued and rewarded.

The Person

The key skills and qualities required in the Technical Support Administrator role:

  • Experience in telephone-based client assistance, admin and sales order processing is required.
  • Professional communication skills, both verbal and written, to generate leads and reach targets.
  • Strong attention to detail, with the ability to prioritise workload to achieve customer satisfaction.
  • IT skills, with an aptitude at learning how to use new software systems.
  • The ability to work well in a team, fulfilling responsibilities to a high standard.

If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.

  • Bristol
  • £18,000/annum
    • Permanent
  • 09 Mar 2020

Technical Support Administrator – £18,000 + Bonus (OTE £21,000) – Bristol

The Role

Would you welcome the opportunity to join a growing Bristol-based software house in a Technical Support Administrator role? This a great opportunity for an enthusiastic, customer-focused individual with experience in telephone-based client assistance, admin and sales order processing.

Providing excellent customer service, problem solving and closely coordinating with other departments, the successful candidate will join a small team, reporting to the Group Technical Support Manager. Full training will be provided, leaving the successful candidate poised to grow the role.

The key responsibilities of the Technical Support Administrator role include, but are not limited to:

  • Software support: Handling and resolving inbound calls and logging them on appropriate CRM systems; making outbound calls as scheduled; using screen-sharing technology to assist customers; providing internal support.
  • Sales assistance: Assisting the sales team with prospects and new clients; delivering individual sales targets through self-generated leads.
  • Administrative support: Dispatching sales contracts and digital software orders; raising sales invoices; managing direct debit processes including contacting subscribers who have not paid; distributing letters and emails to customers on a daily basis.  

The Company

The company is an innovative and award-winning Bristol-based software house specialising in the construction sector.  We pride ourselves on our continued ability to provide value-for-money software solutions that are rigorously tested by builders and professionals. Customer feedback is also important to us – as it inspires new features, which continue to enhance our position.

A mark of our success is that the company exceeded expectations during the last recession, as businesses turned to our value-for-money software solutions to save time, mitigate errors and improve profitability.  Key to our success is our community spirit – the ideas of all staff are valued and rewarded.

The Person

The key skills and qualities required in the Technical Support Administrator role:

  • Experience in telephone-based client assistance, admin and sales order processing is required.
  • Professional communication skills, both verbal and written, to generate leads and reach targets.
  • Strong attention to detail, with the ability to prioritise workload to achieve customer satisfaction.
  • IT skills, with an aptitude at learning how to use new software systems.
  • The ability to work well in a team, fulfilling responsibilities to a high standard.

If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.

  • North West London, Greater London
  • £20,000 - £21,210/annum
    • Permanent
  • 09 Mar 2020

Job Title: IT Technician 

Location: Barnet, North West London 

Salary Scale: – NJC 4 £21,210 Hours – 36 hours per week, 52 weeks per year

Start Date: Immediately 

Contract: Permanent

GSL Education is currently looking for a qualified IT Technician to join a high achieving secondary school in London. This is a permanent role starting ASAP. The role is at a successful 11-19 mixed secondary school, located in Barnet. The school is looking for an  IT Technician to join their busy department. They will be required to provide assistance to the whole school and will be responsible for supporting day to day IT operations. Previous experience of an educational setting is beneficial but not essential

The school is looking to appoint an inspirational IT Technician who shares their belief in the highest standards of academic attainment in a comprehensive setting. The successful candidate should be an innovative and dynamic IT Technician. 

The successful candidate must:

  • Be a qualified IT Technician (ideally Bachelor's degree in Computer Science or related field.)
  • Demonstrate recent experience as an IT Technician.
  • 2+ years experience in computer networks and systems maintenance.
  • Be proven to raise and maintain attainment levels, keeping standards high.
  • Be an enthusiastic, highly motivated individual who leads by example.
  • Demonstrate good communication and interpersonal skills with excellent behaviour management strategies.
  • Possess a current enhanced DBS check registered on the Update Service or be willing to apply and pay for a new one through GSL

GSL Education is an ethical, independent recruitment agency serving teachers across Greater London. Our advertised teaching roles relate to real vacancies that exist in our client Schools

For more information on the role, school and how to apply, please contact Craig Mitchell at GSL Education 

  • North West London, Greater London
  • £20,000 - £21,210/annum
    • Permanent
  • 09 Mar 2020

Job Title: IT Technician 

Location: Barnet, North West London 

Salary Scale: – NJC 4 £21,210 Hours – 36 hours per week, 52 weeks per year

Start Date: Immediately 

Contract: Permanent

GSL Education is currently looking for a qualified IT Technician to join a high achieving secondary school in London. This is a permanent role starting ASAP. The role is at a successful 11-19 mixed secondary school, located in Barnet. The school is looking for an  IT Technician to join their busy department. They will be required to provide assistance to the whole school and will be responsible for supporting day to day IT operations. Previous experience of an educational setting is beneficial but not essential

The school is looking to appoint an inspirational IT Technician who shares their belief in the highest standards of academic attainment in a comprehensive setting. The successful candidate should be an innovative and dynamic IT Technician. 

The successful candidate must:

  • Be a qualified IT Technician (ideally Bachelor's degree in Computer Science or related field.)
  • Demonstrate recent experience as an IT Technician.
  • 2+ years experience in computer networks and systems maintenance.
  • Be proven to raise and maintain attainment levels, keeping standards high.
  • Be an enthusiastic, highly motivated individual who leads by example.
  • Demonstrate good communication and interpersonal skills with excellent behaviour management strategies.
  • Possess a current enhanced DBS check registered on the Update Service or be willing to apply and pay for a new one through GSL

GSL Education is an ethical, independent recruitment agency serving teachers across Greater London. Our advertised teaching roles relate to real vacancies that exist in our client Schools

For more information on the role, school and how to apply, please contact Craig Mitchell at GSL Education 

  • Nottingham, Nottinghamshire
  • Competitive
    • Permanent
  • 09 Mar 2020

Sign Maker

We require an enthusiastic, reliable person with a flexible and helpful manner to assist in our busy sign department, experienced or may consider a trainee.

The position offers interesting and varied work in an excellent working environment.  Keyboard skills, computer literate and attention to detail are required.

Salary negotiable.

Hours 41 ¼ Monday to Friday 8am to 5pm plus occasional Saturdays.

Click 'Apply' below for further information and to submit a copy of your application. 

 

  • Nottingham, Nottinghamshire
  • Competitive
    • Permanent
  • 09 Mar 2020

Sign Maker

We require an enthusiastic, reliable person with a flexible and helpful manner to assist in our busy sign department, experienced or may consider a trainee.

The position offers interesting and varied work in an excellent working environment.  Keyboard skills, computer literate and attention to detail are required.

Salary negotiable.

Hours 41 ¼ Monday to Friday 8am to 5pm plus occasional Saturdays.

Click 'Apply' below for further information and to submit a copy of your application. 

 

  • SW19 1NE, London (Greater)
  • £29,000
    • Permanent
  • 09 Mar 2020

United Response are recruiting for a Sales Ledger Reconciliation Analyst to join our Sales Ledger team.

This forms part of the wider finance department, based within our Head Office in central Wimbledon currently, moving to East Croydon in June 2020.

About us:

United Response is a leading national charity providing support to young people and adults with learning difficulties and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

About the Role:

The post holder will be responsible for coding and posting of BACS remittances on a daily basis to the Sales Ledger finance system and the maintenance of cash allocations and reconciliations of accounts.

Work closely with the Credit Control team to maximise cash collection by ensuring that all accounts are fully reconciled and followed up on queries to make sure they are resolved in a timely manner and escalate issues where appropriate.

All un-allocated cash and over payments are managed and reported promptly.

Complete funder reconciliation using excel on a monthly basis.

Ensuring all data processed are accurate and of a high standard, follow the departments’ processes and procedures to validate information and obtain approval where concerned.

Essential requirement:

  • Ability to work meticulously and accurately when handling large quantities of data and pay attention to detail and identify errors in data.
  • Ability to learn quickly.
  • Be able to prioritise effectively and manage time to ensure work is completed within deadlines
  • Flexible and friendly with a can do approach.
  • Advanced excel is a must.
  • Looking for someone with minimum 3 years’ experience in finance or sales ledger and is very good at reconciliation work.

Rewards and benefits:

In return for your passion and commitment, we offer a comprehensive benefits package including:

  • 25 days paid annual leave (plus notified statuary holidays) , which increases after 3 and 5 years’ service
  • Pension contribution
  • Childcare vouchers
  • Access to free occupational health, physiotherapy, counselling and advice services
  • Travel to work scheme (season ticket loan)

Access to an online shopping platform with discounts from over 3,500 retailers

  • SW19 1NE, London (Greater)
  • £29,000
    • Permanent
  • 09 Mar 2020

United Response are recruiting for a Sales Ledger Reconciliation Analyst to join our Sales Ledger team.

This forms part of the wider finance department, based within our Head Office in central Wimbledon currently, moving to East Croydon in June 2020.

About us:

United Response is a leading national charity providing support to young people and adults with learning difficulties and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

About the Role:

The post holder will be responsible for coding and posting of BACS remittances on a daily basis to the Sales Ledger finance system and the maintenance of cash allocations and reconciliations of accounts.

Work closely with the Credit Control team to maximise cash collection by ensuring that all accounts are fully reconciled and followed up on queries to make sure they are resolved in a timely manner and escalate issues where appropriate.

All un-allocated cash and over payments are managed and reported promptly.

Complete funder reconciliation using excel on a monthly basis.

Ensuring all data processed are accurate and of a high standard, follow the departments’ processes and procedures to validate information and obtain approval where concerned.

Essential requirement:

  • Ability to work meticulously and accurately when handling large quantities of data and pay attention to detail and identify errors in data.
  • Ability to learn quickly.
  • Be able to prioritise effectively and manage time to ensure work is completed within deadlines
  • Flexible and friendly with a can do approach.
  • Advanced excel is a must.
  • Looking for someone with minimum 3 years’ experience in finance or sales ledger and is very good at reconciliation work.

Rewards and benefits:

In return for your passion and commitment, we offer a comprehensive benefits package including:

  • 25 days paid annual leave (plus notified statuary holidays) , which increases after 3 and 5 years’ service
  • Pension contribution
  • Childcare vouchers
  • Access to free occupational health, physiotherapy, counselling and advice services
  • Travel to work scheme (season ticket loan)

Access to an online shopping platform with discounts from over 3,500 retailers

  • SG6, Letchworth Garden City
  • £36,299 per annum
    • Permanent
  • 09 Mar 2020

Performance Analyst

Letchworth 

Full time, permanent   

£36,299 per annum

 

If you’re tired of the London commute, looking for more work / life balance and want to make a difference by supporting a social purpose then look no further!

 

With over 9000 homes under management and with an annual turnover exceeding £100 million, our client is one of the most important housing providers in the south East of England.

 

About the role:

They are currently looking for an experienced Analyst to work closely with the leadership and operational teams to support and deliver the provision of management information, dashboards and performance data.

As an expert in this field, you will develop, manage and provide insight into operational data that will allow our client to understand and make data driven decisions that will benefit both colleagues and customers.  The role will also include the provision of internal dashboards and performance monitoring. 

Providing ongoing support to colleagues, you really will help to develop an easy to use service that colleagues and customers can trust.

 

About you: 

To be successful in this role, you should possess the following;

  • The ability to work with complex data from various sources.
  • Demonstrable experience in data analytics and the skills to deliver performance reporting and detailed analysis.
  • A high proficiency in capturing business requirements with respect to data and analysis.
  • Experience of developing performance KPIs and monitoring progress.
  • The ability to positively influence, demonstrating you can take others on the journey with you
  • Strong communication skills, able to work effectively at all levels in the organisation.

 

What’s on offer:

It’s an exciting time to join. They have just launched their new vision – to be the housing association in Hertfordshire and Bedfordshire by 2024 – together with an ambitious new strategy.  Their rewards are as follows;

  • Competitive salary
  • 27 days paid holiday plus all public holiday
  • Stakeholder pension scheme
  • Life assurance
  • Health Care Cash Plan

 

Our client is committed to equal opportunity and they welcome applications from all sections of the community.

 

#ITjobs #jobsinIT #careers #recruitment #jobs #hiring #analyst 

  • SG6, Letchworth Garden City
  • £36,299 per annum
    • Permanent
  • 09 Mar 2020

Performance Analyst

Letchworth 

Full time, permanent   

£36,299 per annum

 

If you’re tired of the London commute, looking for more work / life balance and want to make a difference by supporting a social purpose then look no further!

 

With over 9000 homes under management and with an annual turnover exceeding £100 million, our client is one of the most important housing providers in the south East of England.

 

About the role:

They are currently looking for an experienced Analyst to work closely with the leadership and operational teams to support and deliver the provision of management information, dashboards and performance data.

As an expert in this field, you will develop, manage and provide insight into operational data that will allow our client to understand and make data driven decisions that will benefit both colleagues and customers.  The role will also include the provision of internal dashboards and performance monitoring. 

Providing ongoing support to colleagues, you really will help to develop an easy to use service that colleagues and customers can trust.

 

About you: 

To be successful in this role, you should possess the following;

  • The ability to work with complex data from various sources.
  • Demonstrable experience in data analytics and the skills to deliver performance reporting and detailed analysis.
  • A high proficiency in capturing business requirements with respect to data and analysis.
  • Experience of developing performance KPIs and monitoring progress.
  • The ability to positively influence, demonstrating you can take others on the journey with you
  • Strong communication skills, able to work effectively at all levels in the organisation.

 

What’s on offer:

It’s an exciting time to join. They have just launched their new vision – to be the housing association in Hertfordshire and Bedfordshire by 2024 – together with an ambitious new strategy.  Their rewards are as follows;

  • Competitive salary
  • 27 days paid holiday plus all public holiday
  • Stakeholder pension scheme
  • Life assurance
  • Health Care Cash Plan

 

Our client is committed to equal opportunity and they welcome applications from all sections of the community.

 

#ITjobs #jobsinIT #careers #recruitment #jobs #hiring #analyst