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  • London
  • Salary negotiable
    • Permanent
  • 10 Mar 2020

We are currently recruiting for an experienced End User/SCCM Specialist to join a global travel management client. This role will drive the selection, standardization and management toolsets of the end user technology environment, ranging from application packaging through lifecycle management, including desktop, mobile and virtual environments. Needs to understand the ongoing technology needs of the end users to serve as a bridge between them and IT Application and Infrastructure teams.

Duration: Permanent
Location: Manchester, London or Hertfordshire

Responsibilities

  • Directs the evaluation of new and emerging technologies.
  • Recommends solutions that address the user satisfaction and business needs of the organization.
  • Responsible for the management, design, and oversight of the EUT technology specialty (Configuration Manager (SCCM)).
  • Works with a wide variety of other teams including security operations, systems engineering, hardware operations, and business partners in providing a secure and reliable network that ensures that our internal and external clients stay connected
  • Pro-actively monitors the core EUT infrastructure and contributes to the definition and measurement of KPIs associated with this infrastructure.
  • Utilizes available tools to monitor performance and respond appropriately
  • Manage a diverse workload of both BAU and Project based activities.
  • Advanced knowledge of other infrastructure components that make up a working interconnected network, for example, but not limited to Networks, Firewalls, Citrix, Storage, SQL, Servers.
  • Trains End User Technology team members.

Skills & Experience

  • Successful completion of a full 4-year course of study in Computer Science or leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
  • 5+ years' relevant experience required with significant depth of knowledge in profession.
  • Practical experience in an enterprise level role related to end user technologies.
  • In-depth exposure and experience in IT infrastructure/systems experience with good experience in Windows technologies.
  • Advanced knowledge of Microsoft Active Directory and supporting services.
  • Advanced scripting capabilities, ideally in PowerShell but must be at least vbScript.
  • In-depth knowledge of other infrastructure components that make up a working interconnected network, for example but not limits to Networks, Firewalls, Citrix, Storage SQL, Servers.
  • Ability to present complex information in a structured manner.
  • Analytical, evaluative, and problem-solving abilities
  • Ability to effectively interact with all technology groups, peers, management, contractors and vendors.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunities employer

  • London
  • Salary negotiable
    • Permanent
  • 10 Mar 2020

We are currently recruiting for an experienced End User/SCCM Specialist to join a global travel management client. This role will drive the selection, standardization and management toolsets of the end user technology environment, ranging from application packaging through lifecycle management, including desktop, mobile and virtual environments. Needs to understand the ongoing technology needs of the end users to serve as a bridge between them and IT Application and Infrastructure teams.

Duration: Permanent
Location: Manchester, London or Hertfordshire

Responsibilities

  • Directs the evaluation of new and emerging technologies.
  • Recommends solutions that address the user satisfaction and business needs of the organization.
  • Responsible for the management, design, and oversight of the EUT technology specialty (Configuration Manager (SCCM)).
  • Works with a wide variety of other teams including security operations, systems engineering, hardware operations, and business partners in providing a secure and reliable network that ensures that our internal and external clients stay connected
  • Pro-actively monitors the core EUT infrastructure and contributes to the definition and measurement of KPIs associated with this infrastructure.
  • Utilizes available tools to monitor performance and respond appropriately
  • Manage a diverse workload of both BAU and Project based activities.
  • Advanced knowledge of other infrastructure components that make up a working interconnected network, for example, but not limited to Networks, Firewalls, Citrix, Storage, SQL, Servers.
  • Trains End User Technology team members.

Skills & Experience

  • Successful completion of a full 4-year course of study in Computer Science or leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
  • 5+ years' relevant experience required with significant depth of knowledge in profession.
  • Practical experience in an enterprise level role related to end user technologies.
  • In-depth exposure and experience in IT infrastructure/systems experience with good experience in Windows technologies.
  • Advanced knowledge of Microsoft Active Directory and supporting services.
  • Advanced scripting capabilities, ideally in PowerShell but must be at least vbScript.
  • In-depth knowledge of other infrastructure components that make up a working interconnected network, for example but not limits to Networks, Firewalls, Citrix, Storage SQL, Servers.
  • Ability to present complex information in a structured manner.
  • Analytical, evaluative, and problem-solving abilities
  • Ability to effectively interact with all technology groups, peers, management, contractors and vendors.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunities employer

  • Berkshire
  • Competitive salary
    • Permanent
  • 10 Mar 2020

Technical Architect - Cloud - Azure - Remote / Home Working / Customer Sites (Occasional) - AD, SQL Server, SCCM, WSUS, MDT, App-V/VDI, Hyper-V, Exchange, Lync, SharePoint and Forefront - The position will be located out of the nearest office within the UK, with some travel to customer and other sites required from time to time. We also operate a flexible working environment. You will work with operational and project teams to provide detailed designs and guidance on various aspects of cloud and infrastructure solutions. The role is responsible for producing high level and low-level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as Cloud, SAN migrations, data centre moves, server-based computing and desktop transformation technologies such as VDI and application virtualisation. If you can you provide customer-facing technical consultancy and have the ability to understand customer's challenges, discuss and present solutions to those challenges and ultimately implement the proposed solution as well as hands-on expertise in a commercial IT Solutions provider or Managed Services environment then apply now as we're considering all potential candidates with immediate effect.

Key skills and experience:

  • Excellent cloud experience, particularly in MS Azure

  • To produce high-level and low-level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as Cloud, SAN migrations, data centre moves, server-based computing and desktop transformation technologies such as VDI and application virtualisation.

  • Technical design, configuration, and implementation expertise within large-scale

  • Expertise in two or more of the core Microsoft Products (AD, SQL Server, SCCM/ WSUS/ MDT, App-V/VDI, Hyper-V, Exchange, Lync, SharePoint and Forefront),

  • VMware or Citrix in a highly resilient environment is useful

  • Transformations and Migrations.

  • Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise.

  • Expert technical and technical leadership skills.

  • TOGAF - Desirable but not essential

We are considering all potential Technical Architect - Cloud Architect candidates Nationwide with immediate effect so, APPLY NOW! My client is looking to reward the successful candidate with an Excellent Salary Package + Corporate Benefits!

  • Berkshire
  • Competitive salary
    • Permanent
  • 10 Mar 2020

Technical Architect - Cloud - Azure - Remote / Home Working / Customer Sites (Occasional) - AD, SQL Server, SCCM, WSUS, MDT, App-V/VDI, Hyper-V, Exchange, Lync, SharePoint and Forefront - The position will be located out of the nearest office within the UK, with some travel to customer and other sites required from time to time. We also operate a flexible working environment. You will work with operational and project teams to provide detailed designs and guidance on various aspects of cloud and infrastructure solutions. The role is responsible for producing high level and low-level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as Cloud, SAN migrations, data centre moves, server-based computing and desktop transformation technologies such as VDI and application virtualisation. If you can you provide customer-facing technical consultancy and have the ability to understand customer's challenges, discuss and present solutions to those challenges and ultimately implement the proposed solution as well as hands-on expertise in a commercial IT Solutions provider or Managed Services environment then apply now as we're considering all potential candidates with immediate effect.

Key skills and experience:

  • Excellent cloud experience, particularly in MS Azure

  • To produce high-level and low-level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as Cloud, SAN migrations, data centre moves, server-based computing and desktop transformation technologies such as VDI and application virtualisation.

  • Technical design, configuration, and implementation expertise within large-scale

  • Expertise in two or more of the core Microsoft Products (AD, SQL Server, SCCM/ WSUS/ MDT, App-V/VDI, Hyper-V, Exchange, Lync, SharePoint and Forefront),

  • VMware or Citrix in a highly resilient environment is useful

  • Transformations and Migrations.

  • Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise.

  • Expert technical and technical leadership skills.

  • TOGAF - Desirable but not essential

We are considering all potential Technical Architect - Cloud Architect candidates Nationwide with immediate effect so, APPLY NOW! My client is looking to reward the successful candidate with an Excellent Salary Package + Corporate Benefits!

  • Rickmansworth
  • £300.00 per day
    • Permanent
  • 10 Mar 2020

Citrix XenApp IT Consultant
Paying £300 (PAYE) Per day
3 months interim
Rickmansworth

Investigo are pleased to be supporting a large, market leading organisation with their search for an IT Support Consultant for an interim period of initially 3 months.

Duties and responsibilities

  • 2nd and 3rd line Citrix XenApp technical support on
  • Accountability for ensuring high levels of service availability, supporting others where necessary.
  • Provide effective, constructive liaison and communication between IT and its customers in a confident manner.
  • Planning, installation, on-going management, monitoring, troubleshooting, and decommissioning for hosting, storage, backups/archiving
  • Manage Major Incidents to an exacting standard, always with the customer in mind.
  • Manage change within the infrastructure owned to a high standard, maximising awareness and minimising disruption to customers.
  • Proactive handling of all related incidents and problems within the IT strategic support tools according to the IT Service Management Policy.
  • Ensure prompt and efficient handling and resolution of related escalations to the satisfaction of IT and its customers.

For more information please contact Harrison on:

  • harrison.
  • Rickmansworth
  • £300.00 per day
    • Permanent
  • 10 Mar 2020

Citrix XenApp IT Consultant
Paying £300 (PAYE) Per day
3 months interim
Rickmansworth

Investigo are pleased to be supporting a large, market leading organisation with their search for an IT Support Consultant for an interim period of initially 3 months.

Duties and responsibilities

  • 2nd and 3rd line Citrix XenApp technical support on
  • Accountability for ensuring high levels of service availability, supporting others where necessary.
  • Provide effective, constructive liaison and communication between IT and its customers in a confident manner.
  • Planning, installation, on-going management, monitoring, troubleshooting, and decommissioning for hosting, storage, backups/archiving
  • Manage Major Incidents to an exacting standard, always with the customer in mind.
  • Manage change within the infrastructure owned to a high standard, maximising awareness and minimising disruption to customers.
  • Proactive handling of all related incidents and problems within the IT strategic support tools according to the IT Service Management Policy.
  • Ensure prompt and efficient handling and resolution of related escalations to the satisfaction of IT and its customers.

For more information please contact Harrison on:

  • harrison.
  • London
  • £50,000/annum prorata
    • Temp
  • 09 Mar 2020



Senior Service Desk Analyst - 6 months FTC - London

£25,000 for the 6 month duration (£50k prorata)


Working with a well-known and public-facing organisation of circa 600 IT users, you'll be part of a small team supporting their users and resolving issues (up to 2nd line). You will be working with a small and friendly team of very capable people who place considerable value on personal and career development.

Core responsibilities:
- Provide 2nd Line support as well as support projects (SharePoint migrations, implementation of asset management solution, process creation and a host of audit findings around security and networks)
- Ensuring that issues are being resolved in accordance to SLA's
- Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
- Receive and manage calls from internal staff via telephone, email and web portal when required

  • Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary (they have 3rd Line support in a different location)



Personal requirements:
- Previous experience working in a 2nd line role or higher
- Experience supporting Microsoft Windows Server based Infrastructure
- Experience with Windows 10, Office 365, Active Directory and Citrix
- Any networking knowledge would be highly advantageous
- Possess a positive can-do attitude and be able to communicate with users of all different technical levels
- Previous experience in the transport industry would be beneficial however not mandatory

Their opening hours are between 8am - 6pm, you will be required to work shifts between these hours (to be agreed with the rest of the team). You will also be required to be on call one in every six weeks.


  • London
  • £50,000/annum prorata
    • Temp
  • 09 Mar 2020



Senior Service Desk Analyst - 6 months FTC - London

£25,000 for the 6 month duration (£50k prorata)


Working with a well-known and public-facing organisation of circa 600 IT users, you'll be part of a small team supporting their users and resolving issues (up to 2nd line). You will be working with a small and friendly team of very capable people who place considerable value on personal and career development.

Core responsibilities:
- Provide 2nd Line support as well as support projects (SharePoint migrations, implementation of asset management solution, process creation and a host of audit findings around security and networks)
- Ensuring that issues are being resolved in accordance to SLA's
- Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
- Receive and manage calls from internal staff via telephone, email and web portal when required

  • Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary (they have 3rd Line support in a different location)



Personal requirements:
- Previous experience working in a 2nd line role or higher
- Experience supporting Microsoft Windows Server based Infrastructure
- Experience with Windows 10, Office 365, Active Directory and Citrix
- Any networking knowledge would be highly advantageous
- Possess a positive can-do attitude and be able to communicate with users of all different technical levels
- Previous experience in the transport industry would be beneficial however not mandatory

Their opening hours are between 8am - 6pm, you will be required to work shifts between these hours (to be agreed with the rest of the team). You will also be required to be on call one in every six weeks.


  • Basildon, Essex
  • £50,000 - £60,000/annum
    • Permanent
  • 09 Mar 2020

Infrastructure Manager - Infrastructure Lead - Head of IT - Hands on.
Basildon - Around £50,000 - £65,000+ p.a. plus great benefits.

Growing IT & Communications provider with an incredible client base and close-knit, dedicated team are looking for a hands-on leader to guide this impressive team and aid their growth.

Heading up a team of six, your mission will be to support both business users and external customers, primarily across VMware and vSphere estates.

We are looking for a hands-on leader who is passionate about technology. Your experience will include virtualisation (VMware, vSphere), Citrix XenApp, iSCSI (SAN/NAS), Cisco Switches and Firewalls, AD (GPO). Server 2003/2008/2012 and SQL.

You will have strong commercial awareness with the customer central to your approach. You will empower your team and lead from the front, focussed on delivering the best solution to your stakeholders needs.

This is a real career role, transparent to the business leaders and owners. You will take an important position in this growing, ambitious business and be a huge part of their success story.

If you are an Infrastructure lead, looking for a career and not just a job then please apply now or contact Ben Bailey at Prime Appointments for more information and a confidential chat.

We are proud to be working closely with this impressive company and will offer real insights and advice that will help you through the recruitment process. Recruitment with a personal touch.

  • Basildon, Essex
  • £50,000 - £60,000/annum
    • Permanent
  • 09 Mar 2020

Infrastructure Manager - Infrastructure Lead - Head of IT - Hands on.
Basildon - Around £50,000 - £65,000+ p.a. plus great benefits.

Growing IT & Communications provider with an incredible client base and close-knit, dedicated team are looking for a hands-on leader to guide this impressive team and aid their growth.

Heading up a team of six, your mission will be to support both business users and external customers, primarily across VMware and vSphere estates.

We are looking for a hands-on leader who is passionate about technology. Your experience will include virtualisation (VMware, vSphere), Citrix XenApp, iSCSI (SAN/NAS), Cisco Switches and Firewalls, AD (GPO). Server 2003/2008/2012 and SQL.

You will have strong commercial awareness with the customer central to your approach. You will empower your team and lead from the front, focussed on delivering the best solution to your stakeholders needs.

This is a real career role, transparent to the business leaders and owners. You will take an important position in this growing, ambitious business and be a huge part of their success story.

If you are an Infrastructure lead, looking for a career and not just a job then please apply now or contact Ben Bailey at Prime Appointments for more information and a confidential chat.

We are proud to be working closely with this impressive company and will offer real insights and advice that will help you through the recruitment process. Recruitment with a personal touch.