About Us

At Hometree, we want to build the best smart home business in the world by redefining how customers interact with their homes.

Homeowners are now putting more and more technology into their homes so that they can make them safer, more comfortable, and better for the environment.  The problem for homeowners is that the more cameras, solar panels, energy storage batteries, and other connected devices they put into homes, the more complicated they get.  Our mission is to make homes much easier to manage for homeowners through our proven ability to link skilled tradespeople with best in class technology and customer service.

We have started on our journey by offering a suite of insurance and maintenance products to homeowners & landlords. We provide breakdown cover on a range of essential household items such as heating, electrics, and plumbing.  We are disrupting a £2bn market which has large incumbents providing a terrible experience. We are growing 30% each month, and we are the best-rated Trustpilot provider of these services in the UK. This is an excellent springboard for the next stage of our journey - to conquer the REST of the home! 

We are a five-year-old business backed by some of Europe's leading Venture Capital firms and other very influential angel investors. We have an incredibly diverse, experienced & passionate team with track records in some of Europe's leading tech start-ups, private equity, consulting, investment banking, and much more.

The Role 

Our team’s mission is to build the most secure, efficient, and most trusted platform for providing home services; including a customer control centre for managing contracts, and a dynamic routing and subcontractor management system. We work as a small, tight-knit team, make quick decisions affecting all Hometree tech products, and have the flexibility to learn and develop with whichever tools are best for the job, be it architectural choices, Machine Learning methods, or choice of low- or high-level languages. 

At Hometree you’ll have a lot of responsibilities from day one: 

• Plan, design, develop, and maintain AWS web applications and software architectures
• Building proof-of-concept mock-ups and rapid prototypes, leading to product ownership
• Mentoring other developers
• Work collaboratively across the business in a multi-functional role

Desirable Skills:

• JavaScript, Node.js, SASS, HTML
• CI/CD
• Great written and oral communication skills
• AWS serverless infrastructure (Lambda, RDS, API Gateway, S3)
• Architecture/DevOps/Infrastructure
• LitElement or React
• Scalable relational database design

Apply if you are:

• A team player who works well with others including those outside the engineering team. Innovation - you need to be open and willing to adopt new ways of working. Our processes are constantly evolving and we always look to take a lean approach.
• Customer-focused - You should always be thinking, “What can I be doing to deliver the most value to our customers?”
• Passion, energy, focus and enthusiasm for both the role and our business.
• Willing to grow - an ability to work quickly with a love for constant learning and personal development.

Behaviours we value as a business

• Radical Candour - Respectful but direct honesty
• Ownership - Own your results without complacency
• Obsessed - Customer obsessed, everything else secondary
• Trust in Teamwork - Doing the right thing, even when no one is watching
• Speed - Fast, data-driven decisions and results

Our Commitment to you

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. Hometree doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

Hometree’s a workplace where you can be yourself. Dye your hair purple. Take your laptop to the sofa. Whatever helps you feel comfortable and happy at work. We want to do whatever we can to help you grow in your career (and make enough space for a fulfilling home life too).

We are 10 minutes from Kings Cross, with the nearest Tube station being Highbury & Islington.

This is your opportunity to join one of the fastest-growing European startups' in the home services sector backed by world-leading venture capitalists and angel investors. To set you up for success we will provide you with a MacBook Air, provide a company Breakfast every Thursday, drinks every Friday at 5pm along with quarterly company-wide social events. To top it off, all employees receive a Perkbox subscription with a host of perks.

About Us

At Hometree, we want to build the best smart home business in the world by redefining how customers interact with their homes.

Homeowners are now putting more and more technology into their homes so that they can make them safer, more comfortable, and better for the environment.  The problem for homeowners is that the more cameras, solar panels, energy storage batteries, and other connected devices they put into homes, the more complicated they get.  Our mission is to make homes much easier to manage for homeowners through our proven ability to link skilled tradespeople with best in class technology and customer service.

We have started on our journey by offering a suite of insurance and maintenance products to homeowners & landlords. We provide breakdown cover on a range of essential household items such as heating, electrics, and plumbing.  We are disrupting a £2bn market which has large incumbents providing a terrible experience. We are growing 30% each month, and we are the best-rated Trustpilot provider of these services in the UK. This is an excellent springboard for the next stage of our journey - to conquer the REST of the home! 

We are a five-year-old business backed by some of Europe's leading Venture Capital firms and other very influential angel investors. We have an incredibly diverse, experienced & passionate team with track records in some of Europe's leading tech start-ups, private equity, consulting, investment banking, and much more.

The Role 

Our team’s mission is to build the most secure, efficient, and most trusted platform for providing home services; including a customer control centre for managing contracts, and a dynamic routing and subcontractor management system. We work as a small, tight-knit team, make quick decisions affecting all Hometree tech products, and have the flexibility to learn and develop with whichever tools are best for the job, be it architectural choices, Machine Learning methods, or choice of low- or high-level languages. 

At Hometree you’ll have a lot of responsibilities from day one: 

• Plan, design, develop, and maintain AWS web applications and software architectures
• Building proof-of-concept mock-ups and rapid prototypes, leading to product ownership
• Mentoring other developers
• Work collaboratively across the business in a multi-functional role

Desirable Skills:

• JavaScript, Node.js, SASS, HTML
• CI/CD
• Great written and oral communication skills
• AWS serverless infrastructure (Lambda, RDS, API Gateway, S3)
• Architecture/DevOps/Infrastructure
• LitElement or React
• Scalable relational database design

Apply if you are:

• A team player who works well with others including those outside the engineering team. Innovation - you need to be open and willing to adopt new ways of working. Our processes are constantly evolving and we always look to take a lean approach.
• Customer-focused - You should always be thinking, “What can I be doing to deliver the most value to our customers?”
• Passion, energy, focus and enthusiasm for both the role and our business.
• Willing to grow - an ability to work quickly with a love for constant learning and personal development.

Behaviours we value as a business

• Radical Candour - Respectful but direct honesty
• Ownership - Own your results without complacency
• Obsessed - Customer obsessed, everything else secondary
• Trust in Teamwork - Doing the right thing, even when no one is watching
• Speed - Fast, data-driven decisions and results

Our Commitment to you

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. Hometree doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

Hometree’s a workplace where you can be yourself. Dye your hair purple. Take your laptop to the sofa. Whatever helps you feel comfortable and happy at work. We want to do whatever we can to help you grow in your career (and make enough space for a fulfilling home life too).

We are 10 minutes from Kings Cross, with the nearest Tube station being Highbury & Islington.

This is your opportunity to join one of the fastest-growing European startups' in the home services sector backed by world-leading venture capitalists and angel investors. To set you up for success we will provide you with a MacBook Air, provide a company Breakfast every Thursday, drinks every Friday at 5pm along with quarterly company-wide social events. To top it off, all employees receive a Perkbox subscription with a host of perks.

About Us

At Hometree, we want to build the best smart home business in the world by redefining how customers interact with their homes.

Homeowners are now putting more and more technology into their homes so that they can make them safer, more comfortable, and better for the environment.  The problem for homeowners is that the more cameras, solar panels, energy storage batteries, and other connected devices they put into homes, the more complicated they get.  Our mission is to make homes much easier to manage for homeowners through our proven ability to link skilled tradespeople with best in class technology and customer service.

We have started on our journey by offering a suite of insurance and maintenance products to homeowners & landlords. We provide breakdown cover on a range of essential household items such as heating, electrics, and plumbing.  We are disrupting a £2bn market which has large incumbents providing a terrible experience. We are growing 30% each month, and we are the best-rated Trustpilot provider of these services in the UK. This is an excellent springboard for the next stage of our journey - to conquer the REST of the home! 

We are a five-year-old business backed by some of Europe's leading Venture Capital firms and other very influential angel investors. We have an incredibly diverse, experienced & passionate team with track records in some of Europe's leading tech start-ups, private equity, consulting, investment banking, and much more.

The Role  

Our Customer Success team's mission is to delight customers at every opportunity and is fundamental to our growth as a business.  We are a rapidly growing team that is focused on moving fast and improving rapidly. At Hometree, you'll get to redefine what the customer experience is like in an old antiquated industry through regularly working hand-in-hand with the REST of the business. 

At Hometree you’ll have a lot of responsibilities from day one: 

• Manage and help to scale a best in class Customer Success function.
• Work closely with the Head of Operations to define the Customer Success strategy.
• Driving system and process improvement to ensure that customer experience is world-class and to maintain our high Net Promoter Score.
• Ensure that all support provided is inline with Hometree values and being the customer champion within the business.
• Ensure that all customer communication through email, telephony and chat is inline with the Hometree tone of voice. 
• Onboarding of new Customer Success hires and providing ongoing learning and development. 
• Providing expert knowledge on all Hometree products. 
• Providing feedback to Marketing, Product and Tech on our customers experience. 

Required Skills;

• Experience of managing a Customer Support function, ideally within a high growth startup. 
• Comfortable using different CRM’s such as Zendesk, Salesforce etc and be proficient in Microsoft Office, especially excel.
• Comfortable using data to make informed decisions. 
• Ability to maintain a positive, empathetic and professional attitude toward customers at all times.
• Operational experience would be beneficial. 

Apply if you are:

• A team player who works well with others including those outside the engineering team. Innovation - you need to be open and willing to adopt new ways of working. Our processes are constantly evolving and we always look to take a lean approach.
• Customer-focused - You should always be thinking, “What can I be doing to deliver the most value to our customers?”
• Passion, energy, focus and enthusiasm for both the role and our business.
• Willing to grow - an ability to work quickly with a love for constant learning and personal development.

Behaviours we value as a business

• Radical Candour - Respectful but direct honesty
• Ownership - Own your results without complacency
• Obsessed - Customer obsessed, everything else secondary
• Trust in Teamwork - Doing the right thing, even when no one is watching
• Speed - Fast, data-driven decisions and results

Our Commitment to you

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. Hometree doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

Hometree’s a workplace where you can be yourself. Dye your hair purple. Take your laptop to the sofa. Whatever helps you feel comfortable and happy at work. We want to do whatever we can to help you grow in your career (and make enough space for a fulfilling home life too).

We are 10 minutes from Kings Cross, with the nearest Tube station being Highbury & Islington. This is your opportunity to join one of the fastest-growing European startups' in the home services sector backed by world-leading venture capitalists and angel investors. To set you up for success we will provide you with a MacBook Air, provide a company Breakfast every Thursday, drinks every Friday at 5pm along with quarterly company-wide social events. To top it off, all employees receive a Perkbox subscription with a host of perks.

About Us

At Hometree, we want to build the best smart home business in the world by redefining how customers interact with their homes.

Homeowners are now putting more and more technology into their homes so that they can make them safer, more comfortable, and better for the environment.  The problem for homeowners is that the more cameras, solar panels, energy storage batteries, and other connected devices they put into homes, the more complicated they get.  Our mission is to make homes much easier to manage for homeowners through our proven ability to link skilled tradespeople with best in class technology and customer service.

We have started on our journey by offering a suite of insurance and maintenance products to homeowners & landlords. We provide breakdown cover on a range of essential household items such as heating, electrics, and plumbing.  We are disrupting a £2bn market which has large incumbents providing a terrible experience. We are growing 30% each month, and we are the best-rated Trustpilot provider of these services in the UK. This is an excellent springboard for the next stage of our journey - to conquer the REST of the home! 

We are a five-year-old business backed by some of Europe's leading Venture Capital firms and other very influential angel investors. We have an incredibly diverse, experienced & passionate team with track records in some of Europe's leading tech start-ups, private equity, consulting, investment banking, and much more.

The Role  

Our Customer Success team's mission is to delight customers at every opportunity and is fundamental to our growth as a business.  We are a rapidly growing team that is focused on moving fast and improving rapidly. At Hometree, you'll get to redefine what the customer experience is like in an old antiquated industry through regularly working hand-in-hand with the REST of the business. 

At Hometree you’ll have a lot of responsibilities from day one: 

• Manage and help to scale a best in class Customer Success function.
• Work closely with the Head of Operations to define the Customer Success strategy.
• Driving system and process improvement to ensure that customer experience is world-class and to maintain our high Net Promoter Score.
• Ensure that all support provided is inline with Hometree values and being the customer champion within the business.
• Ensure that all customer communication through email, telephony and chat is inline with the Hometree tone of voice. 
• Onboarding of new Customer Success hires and providing ongoing learning and development. 
• Providing expert knowledge on all Hometree products. 
• Providing feedback to Marketing, Product and Tech on our customers experience. 

Required Skills;

• Experience of managing a Customer Support function, ideally within a high growth startup. 
• Comfortable using different CRM’s such as Zendesk, Salesforce etc and be proficient in Microsoft Office, especially excel.
• Comfortable using data to make informed decisions. 
• Ability to maintain a positive, empathetic and professional attitude toward customers at all times.
• Operational experience would be beneficial. 

Apply if you are:

• A team player who works well with others including those outside the engineering team. Innovation - you need to be open and willing to adopt new ways of working. Our processes are constantly evolving and we always look to take a lean approach.
• Customer-focused - You should always be thinking, “What can I be doing to deliver the most value to our customers?”
• Passion, energy, focus and enthusiasm for both the role and our business.
• Willing to grow - an ability to work quickly with a love for constant learning and personal development.

Behaviours we value as a business

• Radical Candour - Respectful but direct honesty
• Ownership - Own your results without complacency
• Obsessed - Customer obsessed, everything else secondary
• Trust in Teamwork - Doing the right thing, even when no one is watching
• Speed - Fast, data-driven decisions and results

Our Commitment to you

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. Hometree doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

Hometree’s a workplace where you can be yourself. Dye your hair purple. Take your laptop to the sofa. Whatever helps you feel comfortable and happy at work. We want to do whatever we can to help you grow in your career (and make enough space for a fulfilling home life too).

We are 10 minutes from Kings Cross, with the nearest Tube station being Highbury & Islington. This is your opportunity to join one of the fastest-growing European startups' in the home services sector backed by world-leading venture capitalists and angel investors. To set you up for success we will provide you with a MacBook Air, provide a company Breakfast every Thursday, drinks every Friday at 5pm along with quarterly company-wide social events. To top it off, all employees receive a Perkbox subscription with a host of perks.

The Company

Our mission at CyberOwl is to shift organisations towards an active security posture. Our first
product, Medulla, is a passive, protective monitoring system for detecting the early signs of cyberphysical attacks on ships.

Medulla uses a sophisticated algorithm based on Bayesian inference to systematically analyse
indicators typically associated with the early stages of malicious intrusion. It is a product of 10+ years
research, started in the MoD Defence Academy and completed at Coventry University.

CyberOwl has won several accolades, was shortlisted for the Lloyds Science of Risk Prize, selected
into the first GCHQ Cyber Accelerator Programme and is a founding member of the UK
Government’s centre of excellence for cybersecurity innovation – the London Office for Rapid
Cybersecurity Advancement (LORCA).

The Opportunity

You will join and help drive an agile development process so will need to be comfortable working in
such an environment. You will need to maintain a close working relationship with key individuals
such as the Scrum Master, Product Owner, UI Designer and other members of the development
team.

CyberOwl has an awful lot on our roadmap, so you must be comfortable in working in a fast moving
and reactive product development environment.

Job Requirements

Start Date: Immediately / March 2020

Key Accountabilities 

• Ensuring that high quality components are produced in a timely manner. 
• Mentoring and supporting the other members of the front-end team.
• Working with the UX/UI Designed to implement their creative design
• Working with the Backend developers and the REST API’s they provide
• Working with the Product Owner and Scrum Master to plan development sprints

Required Key Skills 

• React-JS/Redux
• HTML5
• CSS3, Less (or Sass)
• JavaScript/Typescript
• Web Sockets

Working Knowledge of Python and/or Java would be helpful 

Professional Level 

• Minimum of 2 years’ experience as a Front-End Developer
• Minimum of 1 year React-JS experience
• Experience of working with/developing IT security products is desirable but not essential

Key Behaviours  

• We are looking for a completer finisher with an eye for detail b. 
• You will need to demonstrate that you are both innovative and resourceful c.
• This role will suit an inquisitive self-starter who is able to work independently but also as part of a team d.
• You will be comfortable working in a start-up environment and show a requisite degree of flexibility e.
• You must be methodical with an aptitude for analytical thinking

Personal Skills 

The development team at CyberOwl is geographically dispersed so you must be comfortable working in such an environment. For someone who is extremely selfdisciplined and has strong organisational skills it would be possible to work from home a up to four days a week. As a start-up, CyberOwl is often in “all hands to the pumps” mode, so this role would be ideal for someone who is inquisitive and looking to expand their horizons/knowledge and would like to eventually transition to become a full-stack developer. 

How to Apply

Please read the attached job description and person specification and ensure you have the specific
skillsets we are looking for. Should this be the case, please send a covering letter and CV to our
Operations Manager, Dan Eccles, at info@cyberowl.io.

The Company

Our mission at CyberOwl is to shift organisations towards an active security posture. Our first
product, Medulla, is a passive, protective monitoring system for detecting the early signs of cyberphysical attacks on ships.

Medulla uses a sophisticated algorithm based on Bayesian inference to systematically analyse
indicators typically associated with the early stages of malicious intrusion. It is a product of 10+ years
research, started in the MoD Defence Academy and completed at Coventry University.

CyberOwl has won several accolades, was shortlisted for the Lloyds Science of Risk Prize, selected
into the first GCHQ Cyber Accelerator Programme and is a founding member of the UK
Government’s centre of excellence for cybersecurity innovation – the London Office for Rapid
Cybersecurity Advancement (LORCA).

The Opportunity

You will join and help drive an agile development process so will need to be comfortable working in
such an environment. You will need to maintain a close working relationship with key individuals
such as the Scrum Master, Product Owner, UI Designer and other members of the development
team.

CyberOwl has an awful lot on our roadmap, so you must be comfortable in working in a fast moving
and reactive product development environment.

Job Requirements

Start Date: Immediately / March 2020

Key Accountabilities 

• Ensuring that high quality components are produced in a timely manner. 
• Mentoring and supporting the other members of the front-end team.
• Working with the UX/UI Designed to implement their creative design
• Working with the Backend developers and the REST API’s they provide
• Working with the Product Owner and Scrum Master to plan development sprints

Required Key Skills 

• React-JS/Redux
• HTML5
• CSS3, Less (or Sass)
• JavaScript/Typescript
• Web Sockets

Working Knowledge of Python and/or Java would be helpful 

Professional Level 

• Minimum of 2 years’ experience as a Front-End Developer
• Minimum of 1 year React-JS experience
• Experience of working with/developing IT security products is desirable but not essential

Key Behaviours  

• We are looking for a completer finisher with an eye for detail b. 
• You will need to demonstrate that you are both innovative and resourceful c.
• This role will suit an inquisitive self-starter who is able to work independently but also as part of a team d.
• You will be comfortable working in a start-up environment and show a requisite degree of flexibility e.
• You must be methodical with an aptitude for analytical thinking

Personal Skills 

The development team at CyberOwl is geographically dispersed so you must be comfortable working in such an environment. For someone who is extremely selfdisciplined and has strong organisational skills it would be possible to work from home a up to four days a week. As a start-up, CyberOwl is often in “all hands to the pumps” mode, so this role would be ideal for someone who is inquisitive and looking to expand their horizons/knowledge and would like to eventually transition to become a full-stack developer. 

How to Apply

Please read the attached job description and person specification and ensure you have the specific
skillsets we are looking for. Should this be the case, please send a covering letter and CV to our
Operations Manager, Dan Eccles, at info@cyberowl.io.