Our client is a leading and long-established Fintech / Financial Services vendor who counts the world’s leading investment banks and hedge funds amongst their clients. Due to continued organic growth, the need has arisen to hire an additional Application Support Production Engineer to complement their existing team. 

The tech stack consists of Linux, Apache, and MySql with the core of the system coded in OO Perl. You will be fully trained to understand the bespoke applications and business in depth.

You will be working on 2nd and 3rd line support issues, production issues and client integrations tickets, increasing your technical and business skills. You will be able to work with our software’s base code, test and release your code and system changes to Production.

The applications delivering the services have significant server-based data processing components and a behind-the-scenes data gateway systems. Our services are delivered over the internet, via an interactive user interface.

This is a unique opportunity to join a relatively small company at the point where an Application and Production Support Analyst is required to help the team grow more and handle more complicated and advanced production issues and tickets. You will guide and help other Support members to increase their skills and improve the overall performance and knowledge of the team.

As the company and client services grow, more and new Products are handed over from Development to Support. You will be responsible for understanding and transferring the knowledge to the rest of the team. For existing products already handed over to Support, you will be responsible for creating any missing documentation, fill out any gaps in the knowledge of

these Products and train the other Support member to increase the level of Support the team can currently provide. This role will give you the opportunity to go one step further in your career and become an expert in the Support field, becoming the go to person for production resolution. You will work closely with the development teams to understand in depth the products they have built.

KEY RESPONSIBILITIES: Application Support Engineer Fintech

•Be able to investigate and resolve complex level 2 and 3 Production issues impacting internal systems and clients

•Work independently, prioritise and handoff if necessary, to other teams

•Triage tickets to the rest of the Support team based on complexity

•Report common issues, analyse the root cause and prevent them from reoccurring, ideally with minimum interaction from the development team

•Responsive on time to internal and external client queries and support level 1,2 and 3 tickets

•Enjoy working within a team, taking ownership, guiding the rest of support team

•Work independently on boarding of new services for new and existing clients

•Updating system configuration across environments

•Automate whenever possible

•Take initiative, propose solutions, permanently fix recurring issues

•Discuss resolution with other team members to increase the knowledge and skills of the team

•Suggesting improvements to the production service, team effectiveness and work on making the improvements happen

•Use the in-house-built monitoring system, understand in depth how it works and work in resolving any issue that may appear

•Make improvements to existing alerts or add new alerts by making changes to the monitoring system’s base code and configuration

•Identify data in the database or other parts of the system that should be regularly monitored to ensure uninterrupted service for clients

•Improve the level of support the team can currently provide in currently supported Products

•Ensure new Products are handed over to Support efficiently with enough documentation and monitoring

•Participate in Client Service and Technology meetings

•Handle production incidents and problem management activities related to an incident

•Chair incident review meetings, propose action points or discuss with other developers and products owners mutually agreed action points

•Follow up on the agreed actions of incidents or even resolve them with minimum help from the development team

•Take ownership of various task of the Support team and provide regular updates to the Tech Support Lead

•Discuss with the Tech Support Lead possible improvements in day to day work, efficiency and effectiveness

•Work closely with the Tech Support Lead and sharing responsibilities whenever necessary

•Coordinate regular DC failover tests, report any issues may appear and ensure they are resolved on time

KEY SKILLS / EXPERIENCE REQUIRED: Application Support Engineer Fintech

•Very good Unix/Linux, SQL knowledge to be able to work on daily Production issues

•Ability to apply previous support experience in a fast-paced environment

•Highly motivated, punctual, organised, responsible

•Able to troubleshoot and resolve complex problems

•Ability to understand quickly and in-depth big complex systems

•Able to prioritise and triage support issues and tickets based on complexity

•Ability to guide and train the support team and communicate effectively, especially during incidents

•Strong communication skills, including the ability to liaise with developers, client service, technical contacts at clients and to provide telephone & e-mail support to end users

•Able to gather technical or business knowledge from various development and business teams, document them, understand them in depth and transfer this knowledge to the rest of the Support team

•Knowledge of encryption protocols, tools and browser security

•Minimum technical training required to be able to support our systems

•Self-motivated

•Confident contacting clients

•Knowledge of file transfer protocols (i.e. FTP/SFTP)

•Experience with networking and firewalls

•Previous experience in monitoring tools

DESIRABLE SKILLS: Application Support Engineer Fintech

•Development experience

•Perl programming knowledge

•Business knowledge of financial products

•Message MQ, Kafka, JVM, Scala

Application Support Production Engineer 

Our client is a leading and long-established Fintech / Financial Services vendor who counts the world’s leading investment banks and hedge funds amongst their clients. Due to continued organic growth, the need has arisen to hire an additional Application Support Production Engineer to complement their existing team. 

The tech stack consists of Linux, Apache, and MySql with the core of the system coded in OO Perl. You will be fully trained to understand the bespoke applications and business in depth.

You will be working on 2nd and 3rd line support issues, production issues and client integrations tickets, increasing your technical and business skills. You will be able to work with our software’s base code, test and release your code and system changes to Production.

The applications delivering the services have significant server-based data processing components and a behind-the-scenes data gateway systems. Our services are delivered over the internet, via an interactive user interface.

This is a unique opportunity to join a relatively small company at the point where an Application and Production Support Analyst is required to help the team grow more and handle more complicated and advanced production issues and tickets. You will guide and help other Support members to increase their skills and improve the overall performance and knowledge of the team.

As the company and client services grow, more and new Products are handed over from Development to Support. You will be responsible for understanding and transferring the knowledge to the rest of the team. For existing products already handed over to Support, you will be responsible for creating any missing documentation, fill out any gaps in the knowledge of

these Products and train the other Support member to increase the level of Support the team can currently provide. This role will give you the opportunity to go one step further in your career and become an expert in the Support field, becoming the go to person for production resolution. You will work closely with the development teams to understand in depth the products they have built.

KEY RESPONSIBILITIES: Application Support Engineer Fintech

•Be able to investigate and resolve complex level 2 and 3 Production issues impacting internal systems and clients

•Work independently, prioritise and handoff if necessary, to other teams

•Triage tickets to the rest of the Support team based on complexity

•Report common issues, analyse the root cause and prevent them from reoccurring, ideally with minimum interaction from the development team

•Responsive on time to internal and external client queries and support level 1,2 and 3 tickets

•Enjoy working within a team, taking ownership, guiding the rest of support team

•Work independently on boarding of new services for new and existing clients

•Updating system configuration across environments

•Automate whenever possible

•Take initiative, propose solutions, permanently fix recurring issues

•Discuss resolution with other team members to increase the knowledge and skills of the team

•Suggesting improvements to the production service, team effectiveness and work on making the improvements happen

•Use the in-house-built monitoring system, understand in depth how it works and work in resolving any issue that may appear

•Make improvements to existing alerts or add new alerts by making changes to the monitoring system’s base code and configuration

•Identify data in the database or other parts of the system that should be regularly monitored to ensure uninterrupted service for clients

•Improve the level of support the team can currently provide in currently supported Products

•Ensure new Products are handed over to Support efficiently with enough documentation and monitoring

•Participate in Client Service and Technology meetings

•Handle production incidents and problem management activities related to an incident

•Chair incident review meetings, propose action points or discuss with other developers and products owners mutually agreed action points

•Follow up on the agreed actions of incidents or even resolve them with minimum help from the development team

•Take ownership of various task of the Support team and provide regular updates to the Tech Support Lead

•Discuss with the Tech Support Lead possible improvements in day to day work, efficiency and effectiveness

•Work closely with the Tech Support Lead and sharing responsibilities whenever necessary

•Coordinate regular DC failover tests, report any issues may appear and ensure they are resolved on time

KEY SKILLS / EXPERIENCE REQUIRED: Application Support Engineer Fintech

•Very good Unix/Linux, SQL knowledge to be able to work on daily Production issues

•Ability to apply previous support experience in a fast-paced environment

•Highly motivated, punctual, organised, responsible

•Able to troubleshoot and resolve complex problems

•Ability to understand quickly and in-depth big complex systems

•Able to prioritise and triage support issues and tickets based on complexity

•Ability to guide and train the support team and communicate effectively, especially during incidents

•Strong communication skills, including the ability to liaise with developers, client service, technical contacts at clients and to provide telephone & e-mail support to end users

•Able to gather technical or business knowledge from various development and business teams, document them, understand them in depth and transfer this knowledge to the rest of the Support team

•Knowledge of encryption protocols, tools and browser security

•Minimum technical training required to be able to support our systems

•Self-motivated

•Confident contacting clients

•Knowledge of file transfer protocols (i.e. FTP/SFTP)

•Experience with networking and firewalls

•Previous experience in monitoring tools

DESIRABLE SKILLS: Application Support Engineer Fintech

•Development experience

•Perl programming knowledge

•Business knowledge of financial products

•Message MQ, Kafka, JVM, Scala

Application Support Production Engineer 

We are seeking a passionate Software Developer who is steeped in the ways of Agile. We are considering Software Developers at all levels to support the development of a local business that are expanding their product portfolio. Your work will primarily be in Angular, but there are plenty of opportunities to take on full-stack tasks if you're up for the challenge!

This business creates IT products and services that transform the way their customers work. It’s an exciting time in the company’s history and a fantastic opportunity to be a part of a dynamic and developing team! They have strong and growing divisions that specialise in providing IT services, communication solutions and retail to business and home customers throughout the UK.

Stack Outlook

• API: REST, GraphQL
• Tooling: git, jenkins, JIRA, slack, ELK
• Infrastructure: OpenShift, OpenStack, Docker, RDS (MySql), NoSQL
• Apps: angular, typescript, blazor, materials styled-components
• Backend services: C# or C++

Requirements

• Knowledge of Data Structures ideally
• Enjoy working in a continuous delivery environment
• Familiarity with the whole application development cycle ideally
• Experience with automatic unit testing and automatic UI testing ideally
• Have an interest in user behaviour, to drive forward the user experience

Company benefits

• Generous pension scheme
• Health Care and Wellbeing plans
• Salary sacrifice bicycle scheme
• 28 Days annual leave (inc Bank Holidays) increasing to 33, pro-rata
• A friendly, progressive place of work in the South West
• Parking on site

This is a team who are growing, with a culture based on Agility. If you have the experience and are currently seeking a new and exciting challenge, then please submit an up to date CV by using the ‘apply’ button below, many thanks for your interest.

We are seeking a passionate Software Developer who is steeped in the ways of Agile. We are considering Software Developers at all levels to support the development of a local business that are expanding their product portfolio. Your work will primarily be in Angular, but there are plenty of opportunities to take on full-stack tasks if you're up for the challenge!

This business creates IT products and services that transform the way their customers work. It’s an exciting time in the company’s history and a fantastic opportunity to be a part of a dynamic and developing team! They have strong and growing divisions that specialise in providing IT services, communication solutions and retail to business and home customers throughout the UK.

Stack Outlook

• API: REST, GraphQL
• Tooling: git, jenkins, JIRA, slack, ELK
• Infrastructure: OpenShift, OpenStack, Docker, RDS (MySql), NoSQL
• Apps: angular, typescript, blazor, materials styled-components
• Backend services: C# or C++

Requirements

• Knowledge of Data Structures ideally
• Enjoy working in a continuous delivery environment
• Familiarity with the whole application development cycle ideally
• Experience with automatic unit testing and automatic UI testing ideally
• Have an interest in user behaviour, to drive forward the user experience

Company benefits

• Generous pension scheme
• Health Care and Wellbeing plans
• Salary sacrifice bicycle scheme
• 28 Days annual leave (inc Bank Holidays) increasing to 33, pro-rata
• A friendly, progressive place of work in the South West
• Parking on site

This is a team who are growing, with a culture based on Agility. If you have the experience and are currently seeking a new and exciting challenge, then please submit an up to date CV by using the ‘apply’ button below, many thanks for your interest.

Lead Backend Developer

Location: Cambridge

Salary: £60-80,000 DOE

TEC Partners are excited to be exclusively supporting this Cambridge Company on the hire of a Lead Backend Developer. This position will be responsible for building out the backend team, and will ultimately have five direct reports. Our client are award-winning developers of connected microchip operated devices, and are looking to expand and grow their product range.

Requirements:

• C# .NET Experience
• Web APIs or ASP. NET Core experience
• AWS development experience
• MySql
• Docker or Kubernetes

Responsibilities:

• Work on connected product IoT infrastructure based on AWS
• Involved in the recruitment process for team expansion
• Leading and Supporting other C# Developers

This is a rare opportunity for a senior developer to step up in to a lead role or for an experience lead of principle developer to build out their own team.

With a competitive salary and benefits package, this is a great opportunity for the right candidate to have a real impact within a growing company.

Interested candidates are encouraged to submit a CV in order to receive a full job specification.

Lead Backend Developer

Location: Cambridge

Salary: £60-80,000 DOE

TEC Partners are excited to be exclusively supporting this Cambridge Company on the hire of a Lead Backend Developer. This position will be responsible for building out the backend team, and will ultimately have five direct reports. Our client are award-winning developers of connected microchip operated devices, and are looking to expand and grow their product range.

Requirements:

• C# .NET Experience
• Web APIs or ASP. NET Core experience
• AWS development experience
• MySql
• Docker or Kubernetes

Responsibilities:

• Work on connected product IoT infrastructure based on AWS
• Involved in the recruitment process for team expansion
• Leading and Supporting other C# Developers

This is a rare opportunity for a senior developer to step up in to a lead role or for an experience lead of principle developer to build out their own team.

With a competitive salary and benefits package, this is a great opportunity for the right candidate to have a real impact within a growing company.

Interested candidates are encouraged to submit a CV in order to receive a full job specification.

A fantastic opportunity for a Machine Learning Developer working onsite with a leading international bank, on an initial 6-month fixed term contract.

This position is part of the Advanced Analytics (AA) team involved in the design, implementation and performance monitoring of predictive analytics tools and is based within Group Risk Analytics, Regulatory Compliance (GRA RC) function. As part of the AA team you will be involved in designing end-to-end predictive analytics solutions, developing data platforms, build Machine Learning models (supervised, unsupervised, reinforced and evolutionary algos) and create software products to deploy these solutions within Regulatory Compliance framework.

Responsibilities:

• Work closely with Data Scientists for development of predictive analytics tools, their prototyping and implementation
• Create Data Platform for Advanced Analytics teams to enable them in creating of end-to-end automation and AI capabilities
• Experienced in integrating multiple heterogeneous systems. Dealt with variety of languages and tools (e.g. scripting languages)
• Package AI/ML solutions developed by Advanced Analytics using docker/Kubernetes and host them as microservices on cloud (GCP/AWS)
• Develop CI/CD pipeline on both GCP and AWS infrastructure
• Create ETL script for sourcing and connecting data from structured and unstructured database
• Integrate new data management technologies and software engineering tools into existing structures
• Data Implementation Checks and Data Quality Assurance
• Conduct UAT to ensure error handling and user experience
• Development of bespoke solutions and tools to enhance the effectiveness and efficiency of surveillance within Regulatory Compliance
• Document data architecture designs and associated platform development tasks
• Formally present platform requirements to IT and other relevant stakeholders
• Adhere with all the applicable compliance policies (Data security policy, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, relevant regulatory guidelines etc.) and the bank’s business standards as applicable.
• Lead projects and initiatives including supervision and mentoring of team members

Experience required

• Post Graduate qualifications in Software Engineering, Statistics, Applied Mathematics, Econometrics, Electronic Engineering or any other relevant quantitative discipline;
• At least 5 years of experience of working in relevant Software Engineering or Analytics field. Experience within Financial Services highly desirable.
• Strong experience in creating infrastructure platforms for Machine Learning based solutions, experience in developing end-to-end solutions and deploying them. Experience in creating web services. Some experience in front-end development would be a plus.
• Experience with Google Cloud Platform and services like: BigQuery, Dataprep, Dataflow, Dialogue flow, Spanner, Dataproc, Cloud ML Engine, Kubernetes, Cloud Datastore and experience with equivalent services on AWS.
• Knowledge of database architectures, ETL scripting for Hadoop-based technologies (e.g MapReduce, Hive and Pig), SQL-based technologies (e.g. PostgreSQL and MySql) and NoSQL technologies (e.g. Cassandra and MongoDB).
• Familiarity with data ingestion tools (Flume, Kafka, Sqoop, Storm) and data analysis tools such as Spark, ML flow, etc.
• Experience with some of the ML libraries would be an added value. Interest in Natural Language Processing and text analysis.
• Strong experience in at least two of the following: Python, Java, C/C++, Matlab, SAS, R relevant data visualisation tools;
• Very good knowledge of Linux
• Experience in Terraform highly desired.
• Experience with designing microservices and APIs, experience in serverless architectures
• Good understanding of trading cycles for financial instruments

A fantastic opportunity for a Machine Learning Developer working onsite with a leading international bank, on an initial 6-month fixed term contract.

This position is part of the Advanced Analytics (AA) team involved in the design, implementation and performance monitoring of predictive analytics tools and is based within Group Risk Analytics, Regulatory Compliance (GRA RC) function. As part of the AA team you will be involved in designing end-to-end predictive analytics solutions, developing data platforms, build Machine Learning models (supervised, unsupervised, reinforced and evolutionary algos) and create software products to deploy these solutions within Regulatory Compliance framework.

Responsibilities:

• Work closely with Data Scientists for development of predictive analytics tools, their prototyping and implementation
• Create Data Platform for Advanced Analytics teams to enable them in creating of end-to-end automation and AI capabilities
• Experienced in integrating multiple heterogeneous systems. Dealt with variety of languages and tools (e.g. scripting languages)
• Package AI/ML solutions developed by Advanced Analytics using docker/Kubernetes and host them as microservices on cloud (GCP/AWS)
• Develop CI/CD pipeline on both GCP and AWS infrastructure
• Create ETL script for sourcing and connecting data from structured and unstructured database
• Integrate new data management technologies and software engineering tools into existing structures
• Data Implementation Checks and Data Quality Assurance
• Conduct UAT to ensure error handling and user experience
• Development of bespoke solutions and tools to enhance the effectiveness and efficiency of surveillance within Regulatory Compliance
• Document data architecture designs and associated platform development tasks
• Formally present platform requirements to IT and other relevant stakeholders
• Adhere with all the applicable compliance policies (Data security policy, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, relevant regulatory guidelines etc.) and the bank’s business standards as applicable.
• Lead projects and initiatives including supervision and mentoring of team members

Experience required

• Post Graduate qualifications in Software Engineering, Statistics, Applied Mathematics, Econometrics, Electronic Engineering or any other relevant quantitative discipline;
• At least 5 years of experience of working in relevant Software Engineering or Analytics field. Experience within Financial Services highly desirable.
• Strong experience in creating infrastructure platforms for Machine Learning based solutions, experience in developing end-to-end solutions and deploying them. Experience in creating web services. Some experience in front-end development would be a plus.
• Experience with Google Cloud Platform and services like: BigQuery, Dataprep, Dataflow, Dialogue flow, Spanner, Dataproc, Cloud ML Engine, Kubernetes, Cloud Datastore and experience with equivalent services on AWS.
• Knowledge of database architectures, ETL scripting for Hadoop-based technologies (e.g MapReduce, Hive and Pig), SQL-based technologies (e.g. PostgreSQL and MySql) and NoSQL technologies (e.g. Cassandra and MongoDB).
• Familiarity with data ingestion tools (Flume, Kafka, Sqoop, Storm) and data analysis tools such as Spark, ML flow, etc.
• Experience with some of the ML libraries would be an added value. Interest in Natural Language Processing and text analysis.
• Strong experience in at least two of the following: Python, Java, C/C++, Matlab, SAS, R relevant data visualisation tools;
• Very good knowledge of Linux
• Experience in Terraform highly desired.
• Experience with designing microservices and APIs, experience in serverless architectures
• Good understanding of trading cycles for financial instruments

Role: PHP Developer - Laravel or Similar

Location: Birmingham

Salary: £25,000 - £35,000 + Benefits

Skills: PHP, Laravel, MySql, GIT, RESTful API's, HTML, CSS, JavaScript/ jQuery

A fantastic innovative Birmingham based FinTech company is continuing their journey of growth and diversification. To continue developing on their exciting journey they are looking for a talented PHP Developer to join their evolving development team.

The role will allow you to work with individuals across the company in a dynamic and well-funded financial services start up. The organisation is a small (though rapidly growing), nimble, non-bureaucratic and very flat in structure. You will be working on a number of interesting projects in the FinTech industry using the PHP LAMP Stack.

Essential

• Excellent knowledge of the LAMP stack
• Knowledge of OO PHP and MVC
• Experience of the Laravel framework (or similar)
• Proficient in HTML5, CSS3, jQuery
• Knowledge of MySql
• Previous experience developing RESTful web services and both client / server-side components
• Experience with Version Control - GIT, SVN, Mercurial
• Passion for User Experience (UX) and Customer Experience (CX)
• Excellent communication skills and ability to communicate within all levels of a business
• Good problem solver with a passion for using the latest technologies
• Team player, friendly, approachable with a flexible attitude
• Excellent attention to detail with the ability to spot errors and question information received
• Ability to work under pressure and manage conflicting deadlines
• Analytical and enquiring mind
• Resilient and persistent
• Passionate about working in a start-up environment

Benefits

• DIS 3 x salary
• PMI (private medical insurance)
• Family friendly policies
• Pension
• 20 days holiday plus 8 bank holidays initially, rising with length of service
• Opportunity to buy or sell holiday
• Perkbox which gives a range of benefits such as discounts off shopping, discounts off cinema tickets, free coffees, mobile phone insurance etc
• Start and finish times flexible to suit
• 37.5 hours per week

If you are looking for your next challenge and you are passionate about being a part of an evolving business looking to join them on their journey of growth, then please apply now.

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

Role: PHP Developer - Laravel or Similar

Location: Birmingham

Salary: £25,000 - £35,000 + Benefits

Skills: PHP, Laravel, MySql, GIT, RESTful API's, HTML, CSS, JavaScript/ jQuery

A fantastic innovative Birmingham based FinTech company is continuing their journey of growth and diversification. To continue developing on their exciting journey they are looking for a talented PHP Developer to join their evolving development team.

The role will allow you to work with individuals across the company in a dynamic and well-funded financial services start up. The organisation is a small (though rapidly growing), nimble, non-bureaucratic and very flat in structure. You will be working on a number of interesting projects in the FinTech industry using the PHP LAMP Stack.

Essential

• Excellent knowledge of the LAMP stack
• Knowledge of OO PHP and MVC
• Experience of the Laravel framework (or similar)
• Proficient in HTML5, CSS3, jQuery
• Knowledge of MySql
• Previous experience developing RESTful web services and both client / server-side components
• Experience with Version Control - GIT, SVN, Mercurial
• Passion for User Experience (UX) and Customer Experience (CX)
• Excellent communication skills and ability to communicate within all levels of a business
• Good problem solver with a passion for using the latest technologies
• Team player, friendly, approachable with a flexible attitude
• Excellent attention to detail with the ability to spot errors and question information received
• Ability to work under pressure and manage conflicting deadlines
• Analytical and enquiring mind
• Resilient and persistent
• Passionate about working in a start-up environment

Benefits

• DIS 3 x salary
• PMI (private medical insurance)
• Family friendly policies
• Pension
• 20 days holiday plus 8 bank holidays initially, rising with length of service
• Opportunity to buy or sell holiday
• Perkbox which gives a range of benefits such as discounts off shopping, discounts off cinema tickets, free coffees, mobile phone insurance etc
• Start and finish times flexible to suit
• 37.5 hours per week

If you are looking for your next challenge and you are passionate about being a part of an evolving business looking to join them on their journey of growth, then please apply now.

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us