Summary 

We are looking for a motivated and highly organised Office Manager / Operations Assistant based in London to join the team working on Causal AI. This is a full-time placement with significant opportunities for personal development.

We offer an intellectually stimulating environment, work within an interdisciplinary team and an inclusive culture. We are a high-calibre, mission-driven team building a technology that improves our world.

The Company 

causaLens leads Causal AI research. Causality is a major step towards developing true AI. Our technology transforms organisations by autonomously discovering valuable insights that optimise business outcomes. Our flagship product, time-series prediction engine, goes beyond both traditional machine learning and AutoML. It has become the industry standard in the financial sector and is increasingly being used in a wide range of industries. causaLens is run by top scientists and engineers, 70% holding a PhD in a quantitative field.  For more information visit www.causaLens.com or contact us on info@causaLens.com. Follow us on LinkedIn and Twitter.

causaLens in the News

• Best Deeptech Company 2019 - Artificial Intelligence Awards
• ‘Meet causaLens, a Predictive AI For Hedge Funds, Banks, Tech Companies’ – HTML">Yahoo Finance
• ‘The U.K.’s Most Exciting AI Startups Race To Scale’ - Forbes
• ‘Auto ML Platform Draws Interest from Discretionary Funds’ - machineByte
• ‘AllianzGI Taps Virtual Data Scientists amid War for Talent’ - Financial Times
• ‘Machine Learning Companies to watch in Europe’ - Forbes
• ‘Best Investment in Deeptech’ award - UK Business Angels Association awards
• ‘100 Most Disruptive UK Companies’ - Hotwire
• ‘causaLens Appoints Hedge Fund Veteran and Data Leaders to Advisory Board’ - Newswire

Requirements: 

• Bachelor’s degree from a top tier University (may consider candidates without a degree but with equivalent experience/certifications)
• Proven work experience or training in an office management or operations role in a quick growth / startup environment
• Working knowledge of Microsoft Office, G Suite software and “back-office” computer systems
• A high degree of emotional intelligence and communication skills (both written and verbal), fluency in English
• Strong analytical, time management, prioritisation and organisational skills for working across multiple departments/disciplines
• Diligence and eye for detail
• Positive attitude and not afraid to get involved in all areas of the business
• Experience in a customer-services orientated environment, working with budgets, recordkeeping and inventory tracking
• Ability to maintain a high level of confidentiality
• Full time and based in our office in London

Roles and Responsibilities

You will be given a task of outmost importance – to take care of our team well-being and daily company operational tasks to ensure the business is running and our team is in their highest spirits. 

To be successful in this role, you should be open-hearted, outgoing and value your ability to help people as the first priority. You will have an exceptional opportunity to communicate with all teams, so superb communication skills are of high importance. 

The role is an exciting opportunity to grow joining us on an ambitious path to x2 the team in 2020, followed by our success in x3 the team in 2019. 

The diverse list of responsibilities will include:

• Taking care of our employees' happiness and well-being, by helping design the workplace, organising team events, championing company values and culture, onboarding new employees, and more
• Provide daily assistance to the management team, through the preparation of regularly scheduled reports, logistics, HR follow-ups, and more
• Maintain administrative processes, documents recordkeeping, organise tickets and invoices, in coordination with the accountant, to enable reliable financial reporting
• Keeping track and managing our vendor relations (suppliers, event organisers, office maintenance partners etc.)
• Laptop and IT equipment inventory, orders and repairs management
• Managing stationery, office supplies and consumables
• Schedule and plan meetings and appointments
• Design, implement and improve processes for office and operations management, budget and inventory tracking and analysis

Benefits:

• The opportunity to join a fast-growing, agile, and international team passionate about innovation and making a difference
• Competitive remuneration
• Share option scheme
• Pension scheme
• 32 days paid holiday allowance (incl. bank holidays)
• Equipment you need to get the job done (MacBook Pro etc.)
• Good work-life balance
• Opportunities for continued learning and self-development, including courses, conferences and book budget
• Flexible work-from-home and remote days
• Cycle to work scheme
• Weekly journal club and knowledge sharing presentations
• Regular team outings, pizza Thursdays and annual company retreats
• Fruits, snacks and soft drinks in the office
• Amazing, smart, fun and inspiring colleagues, always there to support your ideas, growth and enthusiasm

Hiring steps

Our interview process consists of a talent screening test, interviews and an on-site visit. We will do our best to transparently communicate the process with the successful candidates.

Summary 

We are looking for a motivated and highly organised Office Manager / Operations Assistant based in London to join the team working on Causal AI. This is a full-time placement with significant opportunities for personal development.

We offer an intellectually stimulating environment, work within an interdisciplinary team and an inclusive culture. We are a high-calibre, mission-driven team building a technology that improves our world.

The Company 

causaLens leads Causal AI research. Causality is a major step towards developing true AI. Our technology transforms organisations by autonomously discovering valuable insights that optimise business outcomes. Our flagship product, time-series prediction engine, goes beyond both traditional machine learning and AutoML. It has become the industry standard in the financial sector and is increasingly being used in a wide range of industries. causaLens is run by top scientists and engineers, 70% holding a PhD in a quantitative field.  For more information visit www.causaLens.com or contact us on info@causaLens.com. Follow us on LinkedIn and Twitter.

causaLens in the News

• Best Deeptech Company 2019 - Artificial Intelligence Awards
• ‘Meet causaLens, a Predictive AI For Hedge Funds, Banks, Tech Companies’ – HTML">Yahoo Finance
• ‘The U.K.’s Most Exciting AI Startups Race To Scale’ - Forbes
• ‘Auto ML Platform Draws Interest from Discretionary Funds’ - machineByte
• ‘AllianzGI Taps Virtual Data Scientists amid War for Talent’ - Financial Times
• ‘Machine Learning Companies to watch in Europe’ - Forbes
• ‘Best Investment in Deeptech’ award - UK Business Angels Association awards
• ‘100 Most Disruptive UK Companies’ - Hotwire
• ‘causaLens Appoints Hedge Fund Veteran and Data Leaders to Advisory Board’ - Newswire

Requirements: 

• Bachelor’s degree from a top tier University (may consider candidates without a degree but with equivalent experience/certifications)
• Proven work experience or training in an office management or operations role in a quick growth / startup environment
• Working knowledge of Microsoft Office, G Suite software and “back-office” computer systems
• A high degree of emotional intelligence and communication skills (both written and verbal), fluency in English
• Strong analytical, time management, prioritisation and organisational skills for working across multiple departments/disciplines
• Diligence and eye for detail
• Positive attitude and not afraid to get involved in all areas of the business
• Experience in a customer-services orientated environment, working with budgets, recordkeeping and inventory tracking
• Ability to maintain a high level of confidentiality
• Full time and based in our office in London

Roles and Responsibilities

You will be given a task of outmost importance – to take care of our team well-being and daily company operational tasks to ensure the business is running and our team is in their highest spirits. 

To be successful in this role, you should be open-hearted, outgoing and value your ability to help people as the first priority. You will have an exceptional opportunity to communicate with all teams, so superb communication skills are of high importance. 

The role is an exciting opportunity to grow joining us on an ambitious path to x2 the team in 2020, followed by our success in x3 the team in 2019. 

The diverse list of responsibilities will include:

• Taking care of our employees' happiness and well-being, by helping design the workplace, organising team events, championing company values and culture, onboarding new employees, and more
• Provide daily assistance to the management team, through the preparation of regularly scheduled reports, logistics, HR follow-ups, and more
• Maintain administrative processes, documents recordkeeping, organise tickets and invoices, in coordination with the accountant, to enable reliable financial reporting
• Keeping track and managing our vendor relations (suppliers, event organisers, office maintenance partners etc.)
• Laptop and IT equipment inventory, orders and repairs management
• Managing stationery, office supplies and consumables
• Schedule and plan meetings and appointments
• Design, implement and improve processes for office and operations management, budget and inventory tracking and analysis

Benefits:

• The opportunity to join a fast-growing, agile, and international team passionate about innovation and making a difference
• Competitive remuneration
• Share option scheme
• Pension scheme
• 32 days paid holiday allowance (incl. bank holidays)
• Equipment you need to get the job done (MacBook Pro etc.)
• Good work-life balance
• Opportunities for continued learning and self-development, including courses, conferences and book budget
• Flexible work-from-home and remote days
• Cycle to work scheme
• Weekly journal club and knowledge sharing presentations
• Regular team outings, pizza Thursdays and annual company retreats
• Fruits, snacks and soft drinks in the office
• Amazing, smart, fun and inspiring colleagues, always there to support your ideas, growth and enthusiasm

Hiring steps

Our interview process consists of a talent screening test, interviews and an on-site visit. We will do our best to transparently communicate the process with the successful candidates.

About us

GoCardless has built the world’s first bank debit network for bank to bank payments, to rival credit and debit cards. With our powerful API and our global network of software partners, we’re on a mission to break down barriers, so businesses can take recurring payments easily, anywhere, in any currency.

The opportunity 

GoCardless is stepping up its marketing in 2020 to raise our profile and drive demand across our five target geographies - UK, France, Germany, Australia and the US. At the heart of our marketing strategy is a comprehensive content programme including educational content that informs and engages our audiences, research-led content that substantiates our value proposition, campaign content that fuels our demand generation engine and customer advocacy that demonstrates why our customers love GoCardless.

We’re looking for an experienced Web Content Manager to join our Communications team that is responsible for developing and managing this content. You will be responsible for delivering a best-in-class user experience that drives engagement and conversion. You will ensure that our website is updated with all of the content that our editorial team is producing and manage the content localisation process to meet the content requirements of our multilingual content-sites and campaigns.

The role

As Web Content Manager you’ll work with colleagues across the organisation, in particular the Communications, Digital Experience, Creative Design and wider Marketing team to create a web content plan that supports our business priorities. You will conduct content audits to identify gaps, content that needs to be updated or retired and redundancies in the site content to inform the plan and work with the appropriate teams to schedule content production.

As one of our in-house Content Management System experts, you will own the process for ensuring that all content is uploaded to our content-sites in a timely manner, implementing content updates across our eleven multilingual websites. You will be responsible for day-to-day content updates, manage ad-hoc requests for web content updates and support on queries from the wider business. 

You will work closely with our SEO Manager and the external agency that is tasked with producing a high volume of search-optimised content, to enhance it with impactful visuals and deliver it via a web prospect journey that will drive organic traffic, engagement, conversion and leads. 

Within this role you will own the relationship with our translation and content localisation agency to ensure quality of service and the timely delivery of translated and localised content to support campaigns, projects and day-to-day content requirements.

You will continually review our content using relevant analytics tools to measure its effectiveness and to identify opportunities to further optimise it to maximise our investment in high quality content production.

You will work with the Digital Experience Director to review the content and user experience of the GoCardless web presence, implementing fixes and improvements as required and contributing to the specification of new features for development.

What we are looking for:

Proven experience of:

• Managing content production and localisation
• Developing, managing and implementing web content strategies
• Working with Content Management systems, experience of Contentful is a bonus
• Ability to write / understand HTML
• Working with a portfolio of multilingual sites
• Managing change and quality
• Managing complex marketing projects with multiple stakeholders, including planning, prioritisation of tasks, monitoring of progress and reporting
• Measuring and reporting on the effectiveness of our content and its contribution to wider team goals 

The ideal candidate will have strong copywriting and editing skills, the ability to multitask and prioritise projects and workload, a good understanding of search engine and UX optimisation, and excellent project management skills.

We welcome diversity of professional backgrounds– if you're unsure, do apply.

In your application, please submit one relevant example of your written work in addition to your CV and cover letter.

About us

GoCardless has built the world’s first bank debit network for bank to bank payments, to rival credit and debit cards. With our powerful API and our global network of software partners, we’re on a mission to break down barriers, so businesses can take recurring payments easily, anywhere, in any currency.

The opportunity 

GoCardless is stepping up its marketing in 2020 to raise our profile and drive demand across our five target geographies - UK, France, Germany, Australia and the US. At the heart of our marketing strategy is a comprehensive content programme including educational content that informs and engages our audiences, research-led content that substantiates our value proposition, campaign content that fuels our demand generation engine and customer advocacy that demonstrates why our customers love GoCardless.

We’re looking for an experienced Web Content Manager to join our Communications team that is responsible for developing and managing this content. You will be responsible for delivering a best-in-class user experience that drives engagement and conversion. You will ensure that our website is updated with all of the content that our editorial team is producing and manage the content localisation process to meet the content requirements of our multilingual content-sites and campaigns.

The role

As Web Content Manager you’ll work with colleagues across the organisation, in particular the Communications, Digital Experience, Creative Design and wider Marketing team to create a web content plan that supports our business priorities. You will conduct content audits to identify gaps, content that needs to be updated or retired and redundancies in the site content to inform the plan and work with the appropriate teams to schedule content production.

As one of our in-house Content Management System experts, you will own the process for ensuring that all content is uploaded to our content-sites in a timely manner, implementing content updates across our eleven multilingual websites. You will be responsible for day-to-day content updates, manage ad-hoc requests for web content updates and support on queries from the wider business. 

You will work closely with our SEO Manager and the external agency that is tasked with producing a high volume of search-optimised content, to enhance it with impactful visuals and deliver it via a web prospect journey that will drive organic traffic, engagement, conversion and leads. 

Within this role you will own the relationship with our translation and content localisation agency to ensure quality of service and the timely delivery of translated and localised content to support campaigns, projects and day-to-day content requirements.

You will continually review our content using relevant analytics tools to measure its effectiveness and to identify opportunities to further optimise it to maximise our investment in high quality content production.

You will work with the Digital Experience Director to review the content and user experience of the GoCardless web presence, implementing fixes and improvements as required and contributing to the specification of new features for development.

What we are looking for:

Proven experience of:

• Managing content production and localisation
• Developing, managing and implementing web content strategies
• Working with Content Management systems, experience of Contentful is a bonus
• Ability to write / understand HTML
• Working with a portfolio of multilingual sites
• Managing change and quality
• Managing complex marketing projects with multiple stakeholders, including planning, prioritisation of tasks, monitoring of progress and reporting
• Measuring and reporting on the effectiveness of our content and its contribution to wider team goals 

The ideal candidate will have strong copywriting and editing skills, the ability to multitask and prioritise projects and workload, a good understanding of search engine and UX optimisation, and excellent project management skills.

We welcome diversity of professional backgrounds– if you're unsure, do apply.

In your application, please submit one relevant example of your written work in addition to your CV and cover letter.