t's extremely exciting times for a renowned technology consultancy as they begin to expand their professional services division within the U.K. Due to continued growth we now have an opportunity for multiple client facing Software Implementation Consultant to join the professional services team with the opportunity available to be home based / 100% full remote.
The newly appointed Consultant is a key customer facing role and you will be responsible for the delivery of SaaS solutions through the entire project lifecycle from consultancy, design and configuration to implementation and training services. As a client facing consultant you will work alongside the wider teams (including project management) with the role also supporting pre-sales and after sales activities to commercial and customer success managers as required.
This is a hybrid role, within a well-established software consultancy and you will proactively build internal and external working relationships whilst liaising with internal and client delivery teams to ensure implementations are scoped correctly and delivered on time.
If you would relish the opportunity to be part of an innovative and forward-thinking technology business and have an interest in all things tech, you will be well suited here. With an exciting road map for their SaaS products this is an opportunity not to be missed for a client facing Software Consultancy who enjoys engaging with clients.
CORE RESPONSIBILITIES
- Scope and design of SaaS Solutions for delivery to customers
- Produce detailed functional and technical design documentation for customers as required
- Manage the end to end configuration and implementation of the solutions
- Loading, manipulating and extracting data from MS SQL Server databases when required
- Provide training and knowledge transfer to customers on solutions provided
- Provide testing and go-live support to customers
- Ensure a streamlined handover to the customer success team following project closure
ROLE: Software Implementation Consultant
LOCATION: Home based, remote working, with travel to clients offices
SALARY: £45,000 - £55,000
BENEFITS: Car allowance (approximately £5000 per annum), 10% bonus, Holiday allowance of 25 Days (plus Bday off), Pension
WHAT WE ARE LOOKING FOR?
- Implementation expertise working for a software company in a customer facing role
- Expertise through the project lifecycle: Process analysis and design, Configuration, Training and knowledge transfer, Testing and go-live support
- Excellent interpersonal and communication skills (including the ability to explain complex technical issues in business terms)
- A positive and motivating "can do" attitude at all times
- An interest and desire to work with technology solutions
- Strong analytical & problem-solving skills
- An understanding and appreciation of MySql Server and reporting tools
Please contact Ryan James at Synchro to explore this exclusive opportunity further or apply through this job posting and we will be in touch.
Keywords: Implementation consultant, software consultant, project manager, software project manager, client project manager, consultant, implementation project manager, senior project manager, client delivery manager, delivery manager, software manager, project delivery, implementation consultant, agile project manager, scrum master,
Location: Midlands, Manchester, London, Birmingham, Leeds, Liverpool, Oxford, West Midlands, East Midlands, South West, South East, North West, North East, Remote working, home based, united kingdom, England, wales, Scotland, UK