We have an opening for a Support Analyst role and are looking for an enthusiastic individual for this challenging position as part of our support team. AMT-SYBEX provide support services to our Ellipse customers, and this role will form a key part in the delivery of these services.

The years ahead involve upgrading Ellipse customers to a new version of the product whilst supporting those already upgraded. There is therefore also a need for the candidate in the short term to be able to write technical and functional specifications for the upgrades whilst carrying out support duties.

The nature of our work requires excellent communication skills and an enthusiastic approach to problem solving, analysis and teamwork.

The working week will consist of 37.5 hours Monday to Friday and will be based primarily in our Dublin office.

What you'll be doing:

• Provide technical 2nd and 3rd line support to customers for the Ellipse and Systemreach applications including its users and associated services and configurations
• Respond to support Cases within Service Level Agreements; ensuring Cases are quickly and accurately logged, closed and analysed to prevent future occurrences, and that case resolution priorities are met
• Maintain communication with customers and internal stakeholders to report on status on Cases
• Gather data and statistics and prepare customer and internal Service Management reports
• Take ownership of assigned support Cases and Problems and escalate issues where appropriate
• Communicate with support, development and testing teams to deliver resolutions to support incidents
• Produce Technical/Functional specification where applicable

What we're looking for:

• Experience in 2nd and 3rd line support, including liaison with customers
• Fault analysis/Debugging skills
• Strong analytic skills
• Grovey script/ JavaScript
• Unix (various), Linux, Windows Server (2012, 2016)
• Azure DevOps or Visual studio (ideally Azure DevOps)
• Excellent communication skills
• Experience of a Management service tool -
• ITIL knowledge

About AMT-Sybex has worked in the infrastructure and energy industries since 1990, delivering tailored, business-focused solutions, based on strong core components, experienced personnel and exceptional support. Our talented team provide solutions in three key areas: mobility, smart energy and enterprise asset management.

AMT-Sybex are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions.

What's in it for you?

• A competitive basic salary
• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We have an opening for a Support Analyst role and are looking for an enthusiastic individual for this challenging position as part of our support team. AMT-SYBEX provide support services to our Ellipse customers, and this role will form a key part in the delivery of these services.

The years ahead involve upgrading Ellipse customers to a new version of the product whilst supporting those already upgraded. There is therefore also a need for the candidate in the short term to be able to write technical and functional specifications for the upgrades whilst carrying out support duties.

The nature of our work requires excellent communication skills and an enthusiastic approach to problem solving, analysis and teamwork.

The working week will consist of 37.5 hours Monday to Friday and will be based primarily in our Dublin office.

What you'll be doing:

• Provide technical 2nd and 3rd line support to customers for the Ellipse and Systemreach applications including its users and associated services and configurations
• Respond to support Cases within Service Level Agreements; ensuring Cases are quickly and accurately logged, closed and analysed to prevent future occurrences, and that case resolution priorities are met
• Maintain communication with customers and internal stakeholders to report on status on Cases
• Gather data and statistics and prepare customer and internal Service Management reports
• Take ownership of assigned support Cases and Problems and escalate issues where appropriate
• Communicate with support, development and testing teams to deliver resolutions to support incidents
• Produce Technical/Functional specification where applicable

What we're looking for:

• Experience in 2nd and 3rd line support, including liaison with customers
• Fault analysis/Debugging skills
• Strong analytic skills
• Grovey script/ JavaScript
• Unix (various), Linux, Windows Server (2012, 2016)
• Azure DevOps or Visual studio (ideally Azure DevOps)
• Excellent communication skills
• Experience of a Management service tool -
• ITIL knowledge

About AMT-Sybex has worked in the infrastructure and energy industries since 1990, delivering tailored, business-focused solutions, based on strong core components, experienced personnel and exceptional support. Our talented team provide solutions in three key areas: mobility, smart energy and enterprise asset management.

AMT-Sybex are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions.

What's in it for you?

• A competitive basic salary
• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

M4 Recruitment are working in partnership with a renowned company within the Wiltshire area. We are currently looking to appoint a Backend Web Developer for our growing client. 

JOB DESCRIPTION

Starting salary –£42,000 - £47,000 per annum DOE

Benefits - Company Bonus + Pension contributions + Medical Benefit

Overall Objective

Support of backend environment with specific knowledge and experience of AWS. AWS support Engineer support all the activities related to AWS cloud, starting from VM Creation, adding storage, adding network, troubleshooting technical issues, one should have good Linux OS concepts, strong Network and learning attitude. To manage our web development across 5 countries in line with business strategy and requirements.

The Role

• Website development and Project Management
• Support all activities relating to AWS
• Experience of VM creation, adding storage and CPU capacity
• Experience of AWS trouble shooting technical issues
• Good understanding of Linux OS Concepts
• Strong Network experience
• Design, build, and maintain efficient, reusable, and reliable code.
• Oversee management and optimisation of digital infrastructure including servers and continued site optimisation (speed, SEO) for best global website performance.
• Management of third-party suppliers for both server hosting and outsourced development.
• Assist in the development and enhancement of  new and existing websites with a particular focus on complex data management and visualisations, linking backend database systems with interactive frontend user experiences for a range of audiences
• Ensure data moves neatly between multiple systems using custom APIs.

Skills & Experience Required

• Excellent knowledge of; AWS , VM,  Linux OS, E
• Strong understanding of object-oriented programming
• Skill for writing reusable libraries
• Familiar with various design and architectural patterns
• The ability for writing clean, readable, and easily maintainable code
• Understanding of fundamental design principles for building a scalable application
• Experience creating database schemas that represent and support business processes
• Project Management
• Demonstrable experience developing data dashboards linking multiple data sources to create user friendly live reporting
• Version control experience & exposure to 3rd party API integrations
• Demonstrable experience conducting user interface and experience research to understand potential audiences driving statistics and with a proven ability to present results clearly and succinctly to inform product development and future campaigns
• Excellent communication, interpersonal and motivational skills with ability to relate to and work effectively with individuals from a wide range of backgrounds and cultures, at all levels
• Flexible, adaptable approach to changing priorities

M4 Recruitment is an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above mentioned position has been obtained from the hirer concerned.

We also have a number of unadvertised opportunities across the UK within the Automotive, Commercial, Logistics & Supply Chain and Sales sectors.

M4 Recruitment are working in partnership with a renowned company within the Wiltshire area. We are currently looking to appoint a Backend Web Developer for our growing client. 

JOB DESCRIPTION

Starting salary –£42,000 - £47,000 per annum DOE

Benefits - Company Bonus + Pension contributions + Medical Benefit

Overall Objective

Support of backend environment with specific knowledge and experience of AWS. AWS support Engineer support all the activities related to AWS cloud, starting from VM Creation, adding storage, adding network, troubleshooting technical issues, one should have good Linux OS concepts, strong Network and learning attitude. To manage our web development across 5 countries in line with business strategy and requirements.

The Role

• Website development and Project Management
• Support all activities relating to AWS
• Experience of VM creation, adding storage and CPU capacity
• Experience of AWS trouble shooting technical issues
• Good understanding of Linux OS Concepts
• Strong Network experience
• Design, build, and maintain efficient, reusable, and reliable code.
• Oversee management and optimisation of digital infrastructure including servers and continued site optimisation (speed, SEO) for best global website performance.
• Management of third-party suppliers for both server hosting and outsourced development.
• Assist in the development and enhancement of  new and existing websites with a particular focus on complex data management and visualisations, linking backend database systems with interactive frontend user experiences for a range of audiences
• Ensure data moves neatly between multiple systems using custom APIs.

Skills & Experience Required

• Excellent knowledge of; AWS , VM,  Linux OS, E
• Strong understanding of object-oriented programming
• Skill for writing reusable libraries
• Familiar with various design and architectural patterns
• The ability for writing clean, readable, and easily maintainable code
• Understanding of fundamental design principles for building a scalable application
• Experience creating database schemas that represent and support business processes
• Project Management
• Demonstrable experience developing data dashboards linking multiple data sources to create user friendly live reporting
• Version control experience & exposure to 3rd party API integrations
• Demonstrable experience conducting user interface and experience research to understand potential audiences driving statistics and with a proven ability to present results clearly and succinctly to inform product development and future campaigns
• Excellent communication, interpersonal and motivational skills with ability to relate to and work effectively with individuals from a wide range of backgrounds and cultures, at all levels
• Flexible, adaptable approach to changing priorities

M4 Recruitment is an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above mentioned position has been obtained from the hirer concerned.

We also have a number of unadvertised opportunities across the UK within the Automotive, Commercial, Logistics & Supply Chain and Sales sectors.

DevOps Engineer - Manchester

Chassam Recruitment are currently recruiting for a DevOps Engineer for a leading organisation based in Manchester City Centre. My client is expanding rapidly and now looking to grow their team. They are working with all the latest technologies and now looking for someone to promote a culture of automation and monitoring.

Skills needed:

My client is looking for someone with experience in:

• Docker
• Continuous Integration and Delivery
• Monitoring Tools
• Scripting and deploying infrastructure as code
• Windows and Linux Server Administration
• DevOps

If you are a DevOps Engineer and looking for a new career in a fast paced company then look no further. Please send your CV ASAP for the attention of Vicki Roth.  An excellent salary and benefits package are on offer.

DevOps Engineer - Manchester

Chassam Recruitment are currently recruiting for a DevOps Engineer for a leading organisation based in Manchester City Centre. My client is expanding rapidly and now looking to grow their team. They are working with all the latest technologies and now looking for someone to promote a culture of automation and monitoring.

Skills needed:

My client is looking for someone with experience in:

• Docker
• Continuous Integration and Delivery
• Monitoring Tools
• Scripting and deploying infrastructure as code
• Windows and Linux Server Administration
• DevOps

If you are a DevOps Engineer and looking for a new career in a fast paced company then look no further. Please send your CV ASAP for the attention of Vicki Roth.  An excellent salary and benefits package are on offer.

Job Title: OS and DBA Infrastructure Lead

Location: Cambridge

Salary: £49,000 + excellent benefits package

Type: Full-time, permanent

We are assisting our client in the search for an OS and DBA Infrastructure Lead. This is a highly technical role in which the successful candidate will play an instrumental part in the architecture, design and operational management of the Windows and Linux OS, SQL and Oracle Database technologies which underpin the services provided to a global IT customer base.

OS and DBA Infrastructure Lead - Technical Skills, Experience and Attributes Required:

- Extensive technical knowledge of Windows and Linux OS, SQL and Oracle database technologies

- Knowledge of SQL and Oracle platforms to an advanced DBA level

- Excellent scripting and performance tuning

- Strong technical knowledge of virtualization technologies

- Extensive experience working with Oracle eBusiness and SAP

- Experience supporting and troubleshooting complex operational incidents and problems

- Adopts a consultative approach, comfortable working in an advisory capacity to senior stakeholders

- OS, Database and ITIL qualifications are highly desirable

OS and DBA Infrastructure Lead - Duties and Responsibilities:

- Provide accurate and detailed technical insight to the Head of Data Centre Services to support effective decision making

- Support the Head of Data Centre Services in the formulation and delivery of technology roadmaps for OS and Database technologies

- Technical lead on projects pertaining to OS and Database technologies

- Higher level escalation point for complex technical issues raised from support functions

- Assess solutions from multiple technology vendors to ensure services remain fit for use and in line with customer requirements

If you are looking for a new challenge and want to join a highly technical, project-orientated team who deliver tangible results to a global customer base, then don't hesitate to apply!

Job Title: OS and DBA Infrastructure Lead

Location: Cambridge

Salary: £49,000 + excellent benefits package

Type: Full-time, permanent

We are assisting our client in the search for an OS and DBA Infrastructure Lead. This is a highly technical role in which the successful candidate will play an instrumental part in the architecture, design and operational management of the Windows and Linux OS, SQL and Oracle Database technologies which underpin the services provided to a global IT customer base.

OS and DBA Infrastructure Lead - Technical Skills, Experience and Attributes Required:

- Extensive technical knowledge of Windows and Linux OS, SQL and Oracle database technologies

- Knowledge of SQL and Oracle platforms to an advanced DBA level

- Excellent scripting and performance tuning

- Strong technical knowledge of virtualization technologies

- Extensive experience working with Oracle eBusiness and SAP

- Experience supporting and troubleshooting complex operational incidents and problems

- Adopts a consultative approach, comfortable working in an advisory capacity to senior stakeholders

- OS, Database and ITIL qualifications are highly desirable

OS and DBA Infrastructure Lead - Duties and Responsibilities:

- Provide accurate and detailed technical insight to the Head of Data Centre Services to support effective decision making

- Support the Head of Data Centre Services in the formulation and delivery of technology roadmaps for OS and Database technologies

- Technical lead on projects pertaining to OS and Database technologies

- Higher level escalation point for complex technical issues raised from support functions

- Assess solutions from multiple technology vendors to ensure services remain fit for use and in line with customer requirements

If you are looking for a new challenge and want to join a highly technical, project-orientated team who deliver tangible results to a global customer base, then don't hesitate to apply!

We have a new opportunity for a leading tech company based in Limerick city.

As a result of continued growth, we are now recruiting for a JEE Developer for our client.

This successful Irish company with multiple international offices across the globe, are working with major international companies providing them with key software to manage their business.

You will have the opportunity to join a large team of developers and create new client products.

Some of your responsibilities will include:

• Work within an Agile environment
• Develop system designs
• Design using Java / JEE
• Participate in full lifecycle of the design
• Product testing through creation of plans and review tools
• Create documentation and report on progress of development
• Mentor junior colleagues as required

Some of your background should include:

• Relevant education
• 4+ years’ experience
• Strong Java / JEE knowledge
• Experience with OO design patterns, Hibernate, RDBMS, PL / SQL, Oracle, PostgreSQL, Spring
• Linux / Unix, Jenkins, AWS

Our client is seeking a strong Java Developer with a high attention to detail and a strong team player mentality. 

In return they will offer you:

• A very competitive salary
• Contributory pension scheme
• Health insurance
• Additional holidays
• Great team environment with the latest technology
• Many more benefits!

If you think that this is the right role for you then get in contact. Our client will consider applicants with various levels of experience as they continue to grow and add to their team. For a more comprehensive job spec for this JEE Developer role, phone Eddie on (phone number removed) or eddie@carrickrecruitment.ie

Sponsorship is not immediately available unfortunately due to the urgency of this role. However, if you possess a 1G permit and require sponsorship in the future then this can be arranged.

We have a new opportunity for a leading tech company based in Limerick city.

As a result of continued growth, we are now recruiting for a JEE Developer for our client.

This successful Irish company with multiple international offices across the globe, are working with major international companies providing them with key software to manage their business.

You will have the opportunity to join a large team of developers and create new client products.

Some of your responsibilities will include:

• Work within an Agile environment
• Develop system designs
• Design using Java / JEE
• Participate in full lifecycle of the design
• Product testing through creation of plans and review tools
• Create documentation and report on progress of development
• Mentor junior colleagues as required

Some of your background should include:

• Relevant education
• 4+ years’ experience
• Strong Java / JEE knowledge
• Experience with OO design patterns, Hibernate, RDBMS, PL / SQL, Oracle, PostgreSQL, Spring
• Linux / Unix, Jenkins, AWS

Our client is seeking a strong Java Developer with a high attention to detail and a strong team player mentality. 

In return they will offer you:

• A very competitive salary
• Contributory pension scheme
• Health insurance
• Additional holidays
• Great team environment with the latest technology
• Many more benefits!

If you think that this is the right role for you then get in contact. Our client will consider applicants with various levels of experience as they continue to grow and add to their team. For a more comprehensive job spec for this JEE Developer role, phone Eddie on (phone number removed) or eddie@carrickrecruitment.ie

Sponsorship is not immediately available unfortunately due to the urgency of this role. However, if you possess a 1G permit and require sponsorship in the future then this can be arranged.