We have an exciting opportunity for an Application Support Analyst to join our Technical Services team working at our Streatham office with some flexibility with home working.

About Us

PRS for Music Limited is the UK's leading collection society, bringing together two collection societies: the Mechanical-Copyright Protection Society and the Performing Right Society. We undertake collective rights management for musical works on behalf of over 140,000 members. We pay royalties to our members when their work is performed, broadcast, streamed, downloaded, reproduced, played in public or used in film and TV. We support them by influencing policy, supporting and hosting awards and events, and investing in new technology to ensure we’re fit for the digital music age.

About the Role

The role of Application Support Analyst is responsible for providing technical and quality systems support through monitoring, triaging, user liaison, and identifying and providing solutions to software faults and enhancements in the current IT systems.

Acting as a primary point of contact after the Service Desk for resolving system issues, you will be responsible for providing advice and guidance to the rest of the development team through delivering detailed analysis that will lead to the resolution of incidents, changes, requests and problems.

You will also be supporting the Internal Service Owner in case of outsourcing of any support practice and activity to a Managed Service Provider (MSP), being responsible for the daily liaison with the MSP.

For a full list of duties please email us and request a copy of the Job Description.

The salary for this role is circa £50,000per annum depending on experience.

About You

It is essential the successful candidate has the following skills and experience;

• Knowledge of Incident, Problem & Change Management and Service Delivery Industry best practice (e.g. ITIL)
• Experience in dealing with 3rd parties’ providers and MSPs
• Experience of bespoke and customised IT systems
• Evidence of analysing and documenting business processes and systems
• In depth understanding of the principles, methods, techniques and tools of change process management and their relationship to project management and business improvement
• Good understanding of systems and ability to assimilate and interpret advice from technical specialists and third parties
• A sound understanding of the software development lifecycle
• Demonstrable skills and proficient in writing/modifying SQL scripts
• Working knowledge of web site related technologies, including web servers/hosting, internet protocols and other standards (e.g. FTP, SFTP etc.)

The ideal candidate would have an advantage if they held the following skills and experience:

• Demonstrable skills in working with Web APIs
• Experience of implementation and usage of Monitoring systems like Microsoft App insights, AppDynamics or Splunk
• Exposure to agile best practices (SCRUM)
• CMS experience (Ideally Sitecore)
• Desirable Cloud and network awareness with knowledge of Azure, Load Balancers, Proxy Servers, DNS and WAFs
• Knowledge of the basics of DevOps practices
• Exposure to C#.NET, MVC, RESTful WebApis
• Experience in front-end web development. JavaScript (JSON/XML), CSS with modern
• JavaScript Frameworks (such as ReactJS, or Angular) and Node.JS
• Any project management qualification

Why PRS?

PRS for Music is a forward-thinking music copyright company with a focus on being the number one rights management company in the world.

We live by our values they are deeply ingrained in our company culture. We want to help you grow throughout your career, so we have plenty of development opportunities for you.

We run a number of well-being activities throughout the year and encourage flexible working and a relaxed dress code.

We also have a number of perks including roof terraces on both sites, regular live music events, subsidised cafes, corporate discounts including gym membership and home working.

Next Steps

Does this sound like you? If so, we would love to hear from you - either apply with your CV or send your CV by Sunday 29th March 2020

We are looking to schedule interviews week commencing 6th April 2020 and 13th April 2020. Please mention your availability for this week in your application.

We have an exciting opportunity for an Application Support Analyst to join our Technical Services team working at our Streatham office with some flexibility with home working.

About Us

PRS for Music Limited is the UK's leading collection society, bringing together two collection societies: the Mechanical-Copyright Protection Society and the Performing Right Society. We undertake collective rights management for musical works on behalf of over 140,000 members. We pay royalties to our members when their work is performed, broadcast, streamed, downloaded, reproduced, played in public or used in film and TV. We support them by influencing policy, supporting and hosting awards and events, and investing in new technology to ensure we’re fit for the digital music age.

About the Role

The role of Application Support Analyst is responsible for providing technical and quality systems support through monitoring, triaging, user liaison, and identifying and providing solutions to software faults and enhancements in the current IT systems.

Acting as a primary point of contact after the Service Desk for resolving system issues, you will be responsible for providing advice and guidance to the rest of the development team through delivering detailed analysis that will lead to the resolution of incidents, changes, requests and problems.

You will also be supporting the Internal Service Owner in case of outsourcing of any support practice and activity to a Managed Service Provider (MSP), being responsible for the daily liaison with the MSP.

For a full list of duties please email us and request a copy of the Job Description.

The salary for this role is circa £50,000per annum depending on experience.

About You

It is essential the successful candidate has the following skills and experience;

• Knowledge of Incident, Problem & Change Management and Service Delivery Industry best practice (e.g. ITIL)
• Experience in dealing with 3rd parties’ providers and MSPs
• Experience of bespoke and customised IT systems
• Evidence of analysing and documenting business processes and systems
• In depth understanding of the principles, methods, techniques and tools of change process management and their relationship to project management and business improvement
• Good understanding of systems and ability to assimilate and interpret advice from technical specialists and third parties
• A sound understanding of the software development lifecycle
• Demonstrable skills and proficient in writing/modifying SQL scripts
• Working knowledge of web site related technologies, including web servers/hosting, internet protocols and other standards (e.g. FTP, SFTP etc.)

The ideal candidate would have an advantage if they held the following skills and experience:

• Demonstrable skills in working with Web APIs
• Experience of implementation and usage of Monitoring systems like Microsoft App insights, AppDynamics or Splunk
• Exposure to agile best practices (SCRUM)
• CMS experience (Ideally Sitecore)
• Desirable Cloud and network awareness with knowledge of Azure, Load Balancers, Proxy Servers, DNS and WAFs
• Knowledge of the basics of DevOps practices
• Exposure to C#.NET, MVC, RESTful WebApis
• Experience in front-end web development. JavaScript (JSON/XML), CSS with modern
• JavaScript Frameworks (such as ReactJS, or Angular) and Node.JS
• Any project management qualification

Why PRS?

PRS for Music is a forward-thinking music copyright company with a focus on being the number one rights management company in the world.

We live by our values they are deeply ingrained in our company culture. We want to help you grow throughout your career, so we have plenty of development opportunities for you.

We run a number of well-being activities throughout the year and encourage flexible working and a relaxed dress code.

We also have a number of perks including roof terraces on both sites, regular live music events, subsidised cafes, corporate discounts including gym membership and home working.

Next Steps

Does this sound like you? If so, we would love to hear from you - either apply with your CV or send your CV by Sunday 29th March 2020

We are looking to schedule interviews week commencing 6th April 2020 and 13th April 2020. Please mention your availability for this week in your application.

Lead Product Analyst

London

£50,000 - £70,000

Online only retailer seeks strong Product Analytics specialist to help them continue a data driven approach to decision making.

WHAT THEY DO

They have changed online retail for over 10 years now and are constantly innovating. They help other smaller creative companies to reach customers.

WHAT YOU'LL BE DOING

As a Lead, you will be helping to drive product analytics as a team & be focused on more strategic/business facing work. You will work with stakeholders to define their analytics strategy & reporting requirements. You'll advise on best practice and oversee & work on the delivery of that.

You will still conduct your own analytics, using SQL & Google Analytics, as well as running A/B tests. As well as helping the business make key decisions using data.

YOUR SKILLS & EXPERIENCE

Experience managing stakeholder for digital analytics & product analytics strategy

Experience using SQL, Google Analytics, A/B testing

THE BENEFITS

Up to £70,000 base

Various others

HOW TO APPLY
Please register your interest by sending your CV via the Apply link on this page.
CONTACT
For further details or to enquire about other roles, please contact Harriet Coleman at Harnham.
KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser

Lead Product Analyst

London

£50,000 - £70,000

Online only retailer seeks strong Product Analytics specialist to help them continue a data driven approach to decision making.

WHAT THEY DO

They have changed online retail for over 10 years now and are constantly innovating. They help other smaller creative companies to reach customers.

WHAT YOU'LL BE DOING

As a Lead, you will be helping to drive product analytics as a team & be focused on more strategic/business facing work. You will work with stakeholders to define their analytics strategy & reporting requirements. You'll advise on best practice and oversee & work on the delivery of that.

You will still conduct your own analytics, using SQL & Google Analytics, as well as running A/B tests. As well as helping the business make key decisions using data.

YOUR SKILLS & EXPERIENCE

Experience managing stakeholder for digital analytics & product analytics strategy

Experience using SQL, Google Analytics, A/B testing

THE BENEFITS

Up to £70,000 base

Various others

HOW TO APPLY
Please register your interest by sending your CV via the Apply link on this page.
CONTACT
For further details or to enquire about other roles, please contact Harriet Coleman at Harnham.
KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser

Business Analyst

I’m currently recruiting for a Business Analyst to be based in South Birmingham. The company are a specialist in software solutions for shipping. You will be joining a small talented team who deliver web applications, data consultancy and integration platforms for the marine industry.

The role will involve working in an agile methodology and will require you to wear many hats, your core duties will revolve around requirement gathering for new projects and liaising with stakeholders. You will also work with the QA to help them understand requirements as well as working closely with the development team and creating wireframes. You’ll help with the implementation of new systems pre-release and creating documentation.

What we’re looking for someone who has experience and passion for being a BA who is happy to research and become an expert in marine data developments. This is a great opportunity to join a small company where you can make a difference and be involved in the entire process.

Beyond generic BA traits, key things we’re looking for:

- "Gets" software development - a bit of scripting / SQL experience would be very handy

- Software house background, working with developers to figure out what needs building.

- Experience configuring enterprise software solutions for customers

- Experience delivering software training to clients. International (not just UK) even better.

- Experience writing end-user documentation, preparing training videos

- Client-facing (requirement gathering, configuring bespoke enterprise software)

- Must be OK with very occasional air travel

On offer is an opportunity to work within the marine sector with a company with clients that include some of the world’s biggest companies. Great opportunities for career development and progression. Offering 25 days’ holiday + bank holidays, pension scheme, healthcare, 37.5 hour working week. This would be office-based in Longbridge with occasional travel required.

The company have plenty of parking and are also easily accessible via public transport, and are walking distance from a local train station.

If this is of interest, please click the "APPLY NOW" button to submit your application.

Business Analyst

I’m currently recruiting for a Business Analyst to be based in South Birmingham. The company are a specialist in software solutions for shipping. You will be joining a small talented team who deliver web applications, data consultancy and integration platforms for the marine industry.

The role will involve working in an agile methodology and will require you to wear many hats, your core duties will revolve around requirement gathering for new projects and liaising with stakeholders. You will also work with the QA to help them understand requirements as well as working closely with the development team and creating wireframes. You’ll help with the implementation of new systems pre-release and creating documentation.

What we’re looking for someone who has experience and passion for being a BA who is happy to research and become an expert in marine data developments. This is a great opportunity to join a small company where you can make a difference and be involved in the entire process.

Beyond generic BA traits, key things we’re looking for:

- "Gets" software development - a bit of scripting / SQL experience would be very handy

- Software house background, working with developers to figure out what needs building.

- Experience configuring enterprise software solutions for customers

- Experience delivering software training to clients. International (not just UK) even better.

- Experience writing end-user documentation, preparing training videos

- Client-facing (requirement gathering, configuring bespoke enterprise software)

- Must be OK with very occasional air travel

On offer is an opportunity to work within the marine sector with a company with clients that include some of the world’s biggest companies. Great opportunities for career development and progression. Offering 25 days’ holiday + bank holidays, pension scheme, healthcare, 37.5 hour working week. This would be office-based in Longbridge with occasional travel required.

The company have plenty of parking and are also easily accessible via public transport, and are walking distance from a local train station.

If this is of interest, please click the "APPLY NOW" button to submit your application.

I am working in collaboration with an international law firm seeking a Full Stack Developer to join their team on a permanent basis in their Manchester Office.

As the Full Stack Developer, you will support the Programme team in the delivery of Elite 3e in to the production environment. You will also be required to support the recruitment of additional 3e roles and work in collaboration with the IT Transition Team. You will lead the development of the Elite 3e technology stack across the firm.

Requirements

• C#, ASP .net and SQL
• DevOps tool-chain with Agile
• Development experience using the .net framework
• Experience using Microsoft tools and programming languages
• XML related technologies
• Excellent communication abilities

To find out more about this opportunity please apply in the first instance.

SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

I am working in collaboration with an international law firm seeking a Full Stack Developer to join their team on a permanent basis in their Manchester Office.

As the Full Stack Developer, you will support the Programme team in the delivery of Elite 3e in to the production environment. You will also be required to support the recruitment of additional 3e roles and work in collaboration with the IT Transition Team. You will lead the development of the Elite 3e technology stack across the firm.

Requirements

• C#, ASP .net and SQL
• DevOps tool-chain with Agile
• Development experience using the .net framework
• Experience using Microsoft tools and programming languages
• XML related technologies
• Excellent communication abilities

To find out more about this opportunity please apply in the first instance.

SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

The Company

The UK’s leading cash processing company - Vaultex UK LTD are a joint venture between Barclays Bank and HSBC. When it comes to cash processing we are thought-leaders; developing ideas that the rest of the industry follows and adapting our service to meet the needs of our customers. Simply put, our role is to ensure that cash is widely available for use and that people continue to have confidence in cash as a payment method.

Typically, Vaultex handle around £160 billion worth of bank notes and coins a year - which, if laid end-to-end, would stretch to the moon and back. An accredited Living Wage Foundation employer with IIP (Investors in People) Champion Status, our external recognition as leaders in people management ensures successful applicants will enjoy career development opportunities, structured training and an excellent benefits package and a generous company pension.

The Role

The Developer role is responsible for developing quality software and providing third line support of solutions in production. Developing quality software involves clarifying business requirements, helping to determine how the overall solution will work as guided by the product vision, target architecture and solutions design, following development standards, principles and patterns and making sure all code is adequately tested before being handed to the QA team.

The support side of the role may involve being a part of incident and problem management processes to ensure our services are restored and our customers continue to receive excellent service.

• Developing quality software
• Planning, design and documentation
• Supporting solutions in production
• Personal development (new technologies)

Technical

Full-stack development experience with Microsoft technologies, covering:

• C#
• .NET Core
• MVC
• Web API (REST based APIs)
• Object Relational Mapping; e.g. Entity Framework, NHibernate
• CSS
• Modern UI frameworks; e.g. Angular, React
• Databases - Microsoft SQL Server - Schema design and SQL

Ways of Working and Tooling:

• Strong experience of agile development practices as part of a delivery squad/cell
• Strong experience and/or appreciation of agile project management software; e.g. Jira, TFS
• Strong experience and/or appreciation of Git based version control systems
• Strong experience and/or appreciation of CI/CD practices and tooling; e.g. TeamCity, Octopus, Jenkins…

Transactional/Critical systems and integration:

• Desirable experience developing critical systems in a regulated financial environment
• Desirable experience integrating solutions with APIs and Middleware solutions; JMS, ESBs…

Support:

• Desirable experience providing third level support for production systems

Personal

• Collaborative, able to communicate effectively with the team on day-to-day tasks and during ceremonies
• Self-motivated with a can-do attitude and takes pride in work
• Logical, analytical mind-set, able to solve problems without over-engineering

The majority of time will be spent collaborating with the team in the squad/cell and with peers in cross-cell initiatives. It is likely these interactions are technical in nature. There may also be times where discussions are required with business users during show and tells, UAT etc… where the expectation is the discussion is less technical and more requirements focused.

Demonstrable understanding of how to develop quality software through:

• Testing frameworks and practices; e.g. MSTest, NUnit, Selenium, performance testing
• Use of appropriate principles and patterns along with writing clean and secure code
• Integrating with monitoring and alerting frameworks

Benefits

• Competitive Annual salary
• Up to 20% annual bonus
• 25 days annual leave
• Generous company pension

Vaultex UK Ltd is an equal opportunities employer and welcomes applications from the community. Please note that due to the secure nature of our business all successful candidates will need to provide a five year traceable work history (satisfactory employment references or evidence to explain employment gaps), and complete a criminal record and credit background check.

The Company

The UK’s leading cash processing company - Vaultex UK LTD are a joint venture between Barclays Bank and HSBC. When it comes to cash processing we are thought-leaders; developing ideas that the rest of the industry follows and adapting our service to meet the needs of our customers. Simply put, our role is to ensure that cash is widely available for use and that people continue to have confidence in cash as a payment method.

Typically, Vaultex handle around £160 billion worth of bank notes and coins a year - which, if laid end-to-end, would stretch to the moon and back. An accredited Living Wage Foundation employer with IIP (Investors in People) Champion Status, our external recognition as leaders in people management ensures successful applicants will enjoy career development opportunities, structured training and an excellent benefits package and a generous company pension.

The Role

The Developer role is responsible for developing quality software and providing third line support of solutions in production. Developing quality software involves clarifying business requirements, helping to determine how the overall solution will work as guided by the product vision, target architecture and solutions design, following development standards, principles and patterns and making sure all code is adequately tested before being handed to the QA team.

The support side of the role may involve being a part of incident and problem management processes to ensure our services are restored and our customers continue to receive excellent service.

• Developing quality software
• Planning, design and documentation
• Supporting solutions in production
• Personal development (new technologies)

Technical

Full-stack development experience with Microsoft technologies, covering:

• C#
• .NET Core
• MVC
• Web API (REST based APIs)
• Object Relational Mapping; e.g. Entity Framework, NHibernate
• CSS
• Modern UI frameworks; e.g. Angular, React
• Databases - Microsoft SQL Server - Schema design and SQL

Ways of Working and Tooling:

• Strong experience of agile development practices as part of a delivery squad/cell
• Strong experience and/or appreciation of agile project management software; e.g. Jira, TFS
• Strong experience and/or appreciation of Git based version control systems
• Strong experience and/or appreciation of CI/CD practices and tooling; e.g. TeamCity, Octopus, Jenkins…

Transactional/Critical systems and integration:

• Desirable experience developing critical systems in a regulated financial environment
• Desirable experience integrating solutions with APIs and Middleware solutions; JMS, ESBs…

Support:

• Desirable experience providing third level support for production systems

Personal

• Collaborative, able to communicate effectively with the team on day-to-day tasks and during ceremonies
• Self-motivated with a can-do attitude and takes pride in work
• Logical, analytical mind-set, able to solve problems without over-engineering

The majority of time will be spent collaborating with the team in the squad/cell and with peers in cross-cell initiatives. It is likely these interactions are technical in nature. There may also be times where discussions are required with business users during show and tells, UAT etc… where the expectation is the discussion is less technical and more requirements focused.

Demonstrable understanding of how to develop quality software through:

• Testing frameworks and practices; e.g. MSTest, NUnit, Selenium, performance testing
• Use of appropriate principles and patterns along with writing clean and secure code
• Integrating with monitoring and alerting frameworks

Benefits

• Competitive Annual salary
• Up to 20% annual bonus
• 25 days annual leave
• Generous company pension

Vaultex UK Ltd is an equal opportunities employer and welcomes applications from the community. Please note that due to the secure nature of our business all successful candidates will need to provide a five year traceable work history (satisfactory employment references or evidence to explain employment gaps), and complete a criminal record and credit background check.