Helpdesk Training Coordinator
Are you looking for a part time permanent role position which focuses around customer and help-desk support? If your answer is yes then CV Screen, have an extremely rewarding role as you would be working within the charity sector for a pioneering bereavement online memorialisation platform. Full training will be given on their product you will be supporting. Our client is looking for the post holder to work 4 days a week doing 28 – 30 hours that can be flexible.
The position itself covers two main areas of front-line help desk support along with training support and programming. The successful candidate will be providing user and partner support for their platform by email and over the telephone.
Within the position the post holder shall be delivering their seven-step training process to their funeral director partners. The position will sit within a small office-based team where you would be supporting each other to provide an efficient service and customer support.
Responsibilities / Skills required:
- Excellent organisation skills
- Good communication skills
- Excellent attention to detail
- Proficient on computers and experience of working on software platforms
- Previous help desk support experience
- The ability to engage with customers / clients
Client –
CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.
Who will suit the role?
An excellent opportunity for a Software Support Trainer, Customer Service Assistant or Help Desk professional who is looking for a varied role in a part time capacity.
Salary / Benefits:
Salary up to £25,000 pro rata
Proposed 4 days/week working approximately 28hrs [It can be flexible for the right candidate and can offer between 28 and 30 hours/week]
Location:
Amersham, Buckinghamshire
To Apply:
Please send your CV to Mark Chaumeton of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.
Summary:
Helpdesk Training Coordinator
Permanent, Part Time
Based in Amersham
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