A permanent IT Engineer opportunity with a rapidly growing IT consultancy based in Sheffield.

Your new company

An expanding IT consultancy with multiple sites throughout the U.K priding itself on an award winning company culture.

Your new role

Your new role will be a varied one which will see you build on existing skills whilst developing new ones. You will be responsible for providing high level technical support whilst resolving issues as and when they arise. You will also be involved with project based work, such as service transitions. Building on this, you will have the opportunity to develop your interpersonal skills as you will work closely with the Service Desk team, acting as an escalation point when required.

What you'll need to succeed

To succeed in this role you will need around 3 years of experience operating in a similar capacity, strong technical skills and an in-depth knowledge of technical concepts. Moreover, you will have experience in Office 365, Azure (or other cloud-based experience), Networking LANs and WANs.

What you'll get in return

In return you will receive a competitive starting salary, on site parking, an award winning workplace culture, a newly refurbished office environment, generous holiday entitlement, work socials/award schemes and genuine progression opportunities within the business.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A permanent IT Engineer opportunity with a rapidly growing IT consultancy based in Sheffield.

Your new company

An expanding IT consultancy with multiple sites throughout the U.K priding itself on an award winning company culture.

Your new role

Your new role will be a varied one which will see you build on existing skills whilst developing new ones. You will be responsible for providing high level technical support whilst resolving issues as and when they arise. You will also be involved with project based work, such as service transitions. Building on this, you will have the opportunity to develop your interpersonal skills as you will work closely with the Service Desk team, acting as an escalation point when required.

What you'll need to succeed

To succeed in this role you will need around 3 years of experience operating in a similar capacity, strong technical skills and an in-depth knowledge of technical concepts. Moreover, you will have experience in Office 365, Azure (or other cloud-based experience), Networking LANs and WANs.

What you'll get in return

In return you will receive a competitive starting salary, on site parking, an award winning workplace culture, a newly refurbished office environment, generous holiday entitlement, work socials/award schemes and genuine progression opportunities within the business.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Web Manager - Contract - £36k per annum - Belfast

Your new company
Web Manager role based in Belfast with a well-known public organisation on an initial 3-6-month contract, with a view of going permanent.

Your new role
As a Web Manager, you will be responsible for the management of a team of two web publishing staff, including managing and developing staff as well as evaluating their work. You will work effectively in time and politically sensitive situations whilst meeting deadlines. It will also be your responsibility to contribute to the early development of a new website strategy, whilst using data to continuously improve the current websites.

What you'll need to succeed

• Five GCSE passes at Grade A, B or C in five separate subjects, including English Language and Maths or relevant or formal qualifications of an equivalent or higher standard.
• Minimum 2 years' website management experience gained within the last 5 years.
• Previous demonstrable experience of using HTML (including CSS) for creating and maintaining complex page layouts.
• Previous experience of using web development and publishing tools, such as Adobe Dreamweaver.
• Experience of web design skills, including graphic handling and image management and manipulation.
• Experience of analysing and interpreting qualitative and quantitative data relating to website usage and developing quality reports on key themes and trends arising from usage of the site.

What you'll get in return
You will gain the experience to work within a well-respected public-sector organisation, whilst receiving a competitive salary. Employees will also be able to avail of flexible working.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Web Manager - Contract - £36k per annum - Belfast

Your new company
Web Manager role based in Belfast with a well-known public organisation on an initial 3-6-month contract, with a view of going permanent.

Your new role
As a Web Manager, you will be responsible for the management of a team of two web publishing staff, including managing and developing staff as well as evaluating their work. You will work effectively in time and politically sensitive situations whilst meeting deadlines. It will also be your responsibility to contribute to the early development of a new website strategy, whilst using data to continuously improve the current websites.

What you'll need to succeed

• Five GCSE passes at Grade A, B or C in five separate subjects, including English Language and Maths or relevant or formal qualifications of an equivalent or higher standard.
• Minimum 2 years' website management experience gained within the last 5 years.
• Previous demonstrable experience of using HTML (including CSS) for creating and maintaining complex page layouts.
• Previous experience of using web development and publishing tools, such as Adobe Dreamweaver.
• Experience of web design skills, including graphic handling and image management and manipulation.
• Experience of analysing and interpreting qualitative and quantitative data relating to website usage and developing quality reports on key themes and trends arising from usage of the site.

What you'll get in return
You will gain the experience to work within a well-respected public-sector organisation, whilst receiving a competitive salary. Employees will also be able to avail of flexible working.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

C# .Net Developer

Location: Swansea

Salary: 30K - 37K + Benefits (Including flexitime)

C# .Net Developer required by fast-growing, pioneering Software Solutions Company!

This is a diverse, challenging role responsible for a variety of complex projects in a talented development team where you’ll involved in the full project lifecycle

Essential:

• C# .Net
• HTML5, CSS3
• JavaScript
• Web API
• LINQ

Nice-to-have (full training provided):

• .Net Core
• TypeScript
• Knockout
• Entity Framework
• Webpack
• WPF

Fantastic opportunity offering huge scope for career progression in a friendly, innovative environment where you’ll be able keep up-to-date with the latest technologies!

Apply now for FULL details!

C# .Net Developer

Location: Swansea

Salary: 30K - 37K + Benefits (Including flexitime)

C# .Net Developer required by fast-growing, pioneering Software Solutions Company!

This is a diverse, challenging role responsible for a variety of complex projects in a talented development team where you’ll involved in the full project lifecycle

Essential:

• C# .Net
• HTML5, CSS3
• JavaScript
• Web API
• LINQ

Nice-to-have (full training provided):

• .Net Core
• TypeScript
• Knockout
• Entity Framework
• Webpack
• WPF

Fantastic opportunity offering huge scope for career progression in a friendly, innovative environment where you’ll be able keep up-to-date with the latest technologies!

Apply now for FULL details!

SharePoint Developer

Northampton - £35,000 - £50,000 + Benefits

A SharePoint Developer with at least 2 years' experience in the same or similar role working with the Microsoft .NET Framework is sought by a leading legal services firm in Northampton.

The successful SharePoint Developer will be a part of the team which is responsible for both developing and maintaining the IT Systems and services. This exciting opportunity will require the successful SharePoint Developer to by analytical, design develop and be able to successfully deliver web applications.

Essential Skills:

• 2 years' experience as a SharePoint Developer / Software Developer
• Ability to implement and configure SharePoint Services.
• Experience using the Microsoft .NET Stack using C# Language
• Understanding of IT Systems

Desirable Skills:

• Knowledge using ASP.NET
• Previous usage of SSRS and SSIS
• SQL Experience

If you are interested in finding out more then click APPLY NOW or email George{at}applauseit{dot}co{dot}uk

SharePoint Developer

Northampton - £40,000 - £50,000 + Benefits

SharePoint Developer

Northampton - £35,000 - £50,000 + Benefits

A SharePoint Developer with at least 2 years' experience in the same or similar role working with the Microsoft .NET Framework is sought by a leading legal services firm in Northampton.

The successful SharePoint Developer will be a part of the team which is responsible for both developing and maintaining the IT Systems and services. This exciting opportunity will require the successful SharePoint Developer to by analytical, design develop and be able to successfully deliver web applications.

Essential Skills:

• 2 years' experience as a SharePoint Developer / Software Developer
• Ability to implement and configure SharePoint Services.
• Experience using the Microsoft .NET Stack using C# Language
• Understanding of IT Systems

Desirable Skills:

• Knowledge using ASP.NET
• Previous usage of SSRS and SSIS
• SQL Experience

If you are interested in finding out more then click APPLY NOW or email George{at}applauseit{dot}co{dot}uk

SharePoint Developer

Northampton - £40,000 - £50,000 + Benefits

Do you have previous management experience and are looking for a new challenge working for a market leading telecommunications company?

Do you have a technical background and strong people management skills?

If so then I have a role for you,

We are looking for someone who has proven experience building, developing and improving a successful service desk in an MSP environment.

The main purpose of your role will be to manage the day to day running of the helpdesk dealing with multiple product technologies. Identifying best practice for first contact resolution, including but not limited to training requirements for a multi skilled 1st line.

This role is based in Shoreham and is paying a salary of up to £37,000 - £50,000 (doe)
The working house are Mon - Fri 9am - 5.30pm

Responsibilities
* Establish best practices through the entire technical support process within Service Desk
* Ensuring all Service Desk staff are adhering to service level targets and escalating tickets where required
*Recruit, train, coach and mentor Technical Support Advisors (1st line) including career development with personal development plans, performance and potential
*Contribute to improving customer support by actively responding to queries and handling complaints and advising Service Desk on best practice for incident management
*Work closely with Service Desk Manager in order to advise best practice for ticket resolution processes/incident management
* Approval of annual leave, tracking sickness, Return to Work for 1st line support advisors
* Manage the daily running and ticket flow of the Service Desk
* Conduct weekly team meetings
* Use the data analysis provided to ensure productivity and highlight areas for improvement
*Continuously look to improve the processes for ticket flow to improve the efficiency and reduce resource per ticket, liaising with other leads/managers to ensure the process joins correctly within the function
* Identify and track ways to improve first contact resolution

The right candidate will have following skills and attributes
* Prior team management experience
* Proven people management skills,
* Proven experience building, developing and improving a successful service desk in an MSP environment.
* Strong customer service skills and ability to develop teams
* ITIL qualification/Knowledge Desirable
* Strong Technical Skills with Windows, Exchange, Office 365, VMware and Networking Technologies.
* Experience working in a fast-paced driven environment.

If this IT Service Desk Manager role sounds of interest to you then please apply now or call Selica at Pier!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

Do you have previous management experience and are looking for a new challenge working for a market leading telecommunications company?

Do you have a technical background and strong people management skills?

If so then I have a role for you,

We are looking for someone who has proven experience building, developing and improving a successful service desk in an MSP environment.

The main purpose of your role will be to manage the day to day running of the helpdesk dealing with multiple product technologies. Identifying best practice for first contact resolution, including but not limited to training requirements for a multi skilled 1st line.

This role is based in Shoreham and is paying a salary of up to £37,000 - £50,000 (doe)
The working house are Mon - Fri 9am - 5.30pm

Responsibilities
* Establish best practices through the entire technical support process within Service Desk
* Ensuring all Service Desk staff are adhering to service level targets and escalating tickets where required
*Recruit, train, coach and mentor Technical Support Advisors (1st line) including career development with personal development plans, performance and potential
*Contribute to improving customer support by actively responding to queries and handling complaints and advising Service Desk on best practice for incident management
*Work closely with Service Desk Manager in order to advise best practice for ticket resolution processes/incident management
* Approval of annual leave, tracking sickness, Return to Work for 1st line support advisors
* Manage the daily running and ticket flow of the Service Desk
* Conduct weekly team meetings
* Use the data analysis provided to ensure productivity and highlight areas for improvement
*Continuously look to improve the processes for ticket flow to improve the efficiency and reduce resource per ticket, liaising with other leads/managers to ensure the process joins correctly within the function
* Identify and track ways to improve first contact resolution

The right candidate will have following skills and attributes
* Prior team management experience
* Proven people management skills,
* Proven experience building, developing and improving a successful service desk in an MSP environment.
* Strong customer service skills and ability to develop teams
* ITIL qualification/Knowledge Desirable
* Strong Technical Skills with Windows, Exchange, Office 365, VMware and Networking Technologies.
* Experience working in a fast-paced driven environment.

If this IT Service Desk Manager role sounds of interest to you then please apply now or call Selica at Pier!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.