IT Support Technician, 1st & 2nd Line, Oxford, £20,000 - £25,000 + training & benefits:
A leading IT managed service provider are looking to recruit an IT Support Technician to provide first class IT support to their clients. Our client provides a range of IT Support services to local clients with a focus on first time fixes. Your role as an IT Support Technician would require you to take ownership of 1st&2nd line customer IT issues, trying to resolve in a timely and well-presented manor. Our client is located in a scenic barn conversion with a very clean, bright and modern interior, with lots of career progression on offer for the successful 1st / 2nd Line IT Support Technician.
About you:
The ideal candidate will be someone who has a strong technical ability and a willingness to learn. Ideally you will have a good amount of 1st Line Support experience and have had exposure to 2nd Line Support. The following skills are desirable for this role;
- Active Directory
- Virtualisation - Hyper V
- Windows Server
- Microsoft Exchange Server
- Networks (WAN/LAN, routers, connectivity)
- Broadband connectivity and setup
- Wireless routers
- Firewalls (i.e. WatchGuard)
- Sophos
- Backup Technologies i.e Datto / Symantec / Windows backup / Attix
The benefits for your career within this company would be exposure to a wide range of technologies, support in gaining IT qualifications, potential share options as your develop your career, beautiful countryside (converted barn) office space, choice of career progression into Technical Consultant, Field Engineer, Account Manager or 2nd/3rd Line.
If you're an IT Apprentice, or you are working in a 1st Line, Helpdesk or Service Desk role, looking to broaden their skillset and progress their career by working for a client offering on the job training and future progression in a friendly and professional environment, please contact us immediately for a talk through your current situation.
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).